Love coming to this salon, the ladies are always so lovely and professional. Very highly skilled and always provide the highest quality products and services. They are very caring and trustworthy. I miss the relaxing music they used to play in this salon, which made the whole experience tranquil and peaceful. I always know that their attention to detail and hygiene means that I will leave looking and feeling my absolute best and I cannot thank them enough for that. I have been going to this salon since 2010 - went to different salons down south when I moved such as Marion, Castle Plaza and Noarlunga but was very happy to see the lovely staff again at Hollywood Plaza when I moved back to this side of town again x the ladies are so lovely and always very kind I will be forever grateful to Shyra for waxing my daughter’s eyebrows for the first time when it was her graduation. Thank you for making the experience special and an easy process because my daughter was so scared and I really appreciate you allowing me to accompany her to hold her hand ❤️

I came in about 5 weeks ago for a septum piercing and they pierced it too low and forward on one side. I then came back to ask if it was normal and they tried to pin it on scarring pushing the piercing down and that i can probably just get away with downsizing the horse shoe ring in the future. I thought this sounded sus so I spoke to another piercer from the essential beauty in Elizabeth since I wasn't getting straight answers from Hollywood and they told me yes it was done wrong and to contact head office (head office did nothing for me and totally ignored my emails with pictures attached of the septum) so the other store told me to put this review up. DO NOT GET YOUR SEPTUM PIERCED THROUGH HOLLYHOOD!! The "qualified piercer" is the only one in that store and if they screw it up they will just blame it on your nose and you won't ever get your money back or them to admit they screwed up! They will refuse to fix it for free as well i highly recommend going to a different store entirely!

My bad I called them to check if they could taken in an appointment on Thursday after 7.30 pm as on the site it’s shows Thursday they are open until 9. Or Friday early morning - I was advised they are only open until 8pm on Thursday and not 9 as advised by the owner ( the website is not even updated) and Friday they are just too busy in the morning to book any Appointment- I am glad they did so to me coz people that’s not how you look after your customers- they may/ may not be great with their work but definitely reflect poor service skills for new customer! Thanks again for answering my call. Responding to a prompt response from owner - you can check with the staff they advised max 8 pm owner has advised - I appreciate your response I can definitely explore other options rather than visiting your business

I had my helix and tragus pierced here two weeks ago. I had piercings done around 5 years ago at another Essential Beauty which were done TERRIBLY so was wary to visit EB for a piercing but thought I would give it a go. I was not disappointed. The girl who pierced me was so friendly, the tools & room were sterile and clean and there was lots of really nice jewlery to pick from. I bought the aftercare spray and personally I don't think it's best for my piercing aftercare but everyone is different. Once I switched to a saline spray my piercings have been healing amazingly. I'm so pleasantly surprised and can recommend EB Hollywood plaza ☺️

Hollywood branch; Rang & discussed piercing. Went in, but different girl served me. Quite arrogant, not friendly, know it all. Did my piercing, did not care it was hurting me, persisted, without talking me thru or being gentle. No bedside manner what so ever. I have used their services several times hoping each staff member may be nicer than the last & each time its been rushed with no communication or even clean u up afterwards. They dont care they just push u out the door. Staff should be taught people skills & compassion

Poor quality piercing. Been there twice for upper lips piercing. A girl did it . I thought it had done good but the screw come off the very next morning. Went there again the same morning and another lady replaced with another scrub. As soon I a walked to my car it come off again. Bad quality services plus poor quality product and I paid $100 Horrendous services

I've always have my eyebrows waxed and tinted here, but today I did a walk-in and met the wonderful Louisa. She helped me with my current piercing (it was ripped out by accident) and I ended up having two more! Absolutely recommend this Salon to anyone seeking beauty or piercing appointments. Thank you EB Hollywood! <3

The ladies are very informative about the procedures getting done, and they also provide emotional support for their clients which can be which is really good for first time piercing who are afraid of getting any infection or getting the piercing in general. Personally, I had a good experience would come back again.

Ive been getting my brows done here for a while now and had Louisa do my eyebrows for the first time today and I had an amazing experience with her, chatty, bubbly and did an amazing job with my eyebrows considering how out of control I let them get Can not recommend her and essential beauty enough ☺️

So far, I’ve had my nose pierced on each side, plus my septum plus a piercing on each nipple and my tongue. They have been so polite friendly helpful. I will be going back to them every time I want to piercing thank you so much the quality is the best they are the friendliest people I’ve ever met.

I have been seeing Steffi for my waxing and spray tans for 3 years and i have never had a problem and will not go anywhere else. Steffi is professional and she will make you feel comfortable and relaxed throughout her services. All the staff are friendly and always happy to help.

I had my lobes pierced here with a piercing gun and I was so happy with them. It was painless and the girls showed me so much information about how safe it is and how to take care of them after. I would totally recommend coming here to get you or your children’s lobes pierced

Been coming here for a couple years now. Very professional, Staff are friendly and make you feel welcome. Highly recommend to anyone looking for a salon that cares about their customers. Thanks personally to my beautician Stef for making my experience an enjoyable one.

Won’t go anywhere else! These girls are fantastic at what they do, so friendly and strive for perfection. I regularly get waxing done and got my baby daughters ears pierced and they always make sure I feel comfortable and are always up for a chat!

First time getting waxed! I was very nervous and Louisa was fantastic!! She talked me through everything and distracted me with interesting conversation. Will definitely be returning. Thank you so much Louisa for putting me at ease.

My daughter had a second ear piercing done and I had my helix pierced and the staff were amazing. They were kind and made us feel welcome. The store was clean and smelt real nice. I could not fault them. Thankyou so much.

I have been going to see Leah and Steph for idk how many years! Amazing service, they make u feel u r family and not just a number. I recommend their services any day! Keep up being who u r girls cause u r all amazing!

I love this place been going on here for waxing for many years... the girls are all fabulous... Steff just does my brows so good ❤. The place is always clean and they always make u feel so comfortable and welcome!

I have been coming to essential beauty Hollywood plaza for years, the girls here are amazing, super friendly and professional. I get my waxing and laser hair removal done here and could not recommend them enough!

came to see Steff for an eyebrow wax, it was my first time getting waxed and she made me feel so comfortable and calm! very sweet and professional, amazing first experience. definitely will be coming back! <3

Always a great experience at this salon. Everyone is absolutely lovely - the salon is always clean and tidy, and the staff are very professional. Steff is amazing! I would not go anywhere else. Very happy.

I have been going to Essential Beauty for nearly 7 years. The staff are friendly and offer great beauty advice ideal to skin type. They were very caring and gentle when piecing my daughters ears.

This is hands down the best Essential Beauty in Adelaide. The service here is always friendly and all the staff are great at waxing. I visit on a regular basis and have never been disappointed.

Went had my eyebrows waxed there yesterday I was bit early coming in they weren't fuss about it told me to come in straight away had it done and tidy up will go back there for sure …

Shyra pierced me today. She is friendly and did a brilliant job. I will return for another piercing by her. I highly recommend. This store is very clean and well sanitised …

The lady named Shyra Jade does my eyebrows. It's Always on point and does a great job. She is also a bubbly person, would highly reccomend. She's def my go to percent …

Essential beauty Hollywood plaza is a welcoming place, making me feel safe with any piercing. It’s clean and hygienic and the workers are great n always professional.

Been going to essential for about 3 years and they are fabulous and very professional and friendly the girls are amazing and know their stuff see you soon

The staff are very professional and friendly, always have the customer first. And the rooms and whole area are very clean. Highly recommend this business.

Had two piercings done here and i am prone to infections so had bioplast and the staff were wonderful. Came back for checks on it and they were amazing

The girls here are the absolute best. They helped me with my piercing when it was infected and it wasn't even pierced by them. Can't thank them enough

Louisa and her staff are very welcoming and courteous I always look my best from waxing, facials ,tinting and IPL laser highly recommend this salon

Steph is amazing. Love her work, always does an amazing job of my eyebrows etc. And really bubbly and friendly. I never feel uncomfortable.

Lovely staff always so friendly and make you feel so comfortable. Steff from Hollywood is my favourite always smiling …

Got my tragus pierced. Way too over priced and it fell out in a week so was a waste of time and money.

Every time I have been here, they have been amazing! Super friendly and professional …

The ladies here are absolutely amazing! % recommend to anyone …

Amazing staff! All well experienced! Very pleased with piercings!

Girls here were really lovely. Happy with the service.

The girls are always so lovely and do a great job