Esplanade Hotel is a Pub located at 135 Esplanade, Brighton SA 5048, Australia. It has received 2370 reviews with an average rating of 3.9 stars.
Monday | 7AM-12AM |
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Tuesday | 7AM-12AM |
Wednesday | 7AM-12AM |
Thursday | 7AM-12AM |
Friday | 7AM-12AM |
Saturday | 7AM-12AM |
Sunday | 7AM-12AM |
The address of Esplanade Hotel: 135 Esplanade, Brighton SA 5048, Australia
Esplanade Hotel has 3.9 stars from 2370 reviews
Pub
"A few years between visits! Wow! Still love the outside vibe and the food!! (September 1st 2023) ----- Well done to all staff, your customer service went above and beyond this time 19th November 2021"
"refused to serve alcohol to a young man who was having his 21st birthday with his family"
"The venue itself is lovely, has a nice feel to it and is modern"
"I recently had an unfortunate experience at the Esplanade Hotel which is also my local hotel"
"Shower doesn’t drain well, light through curtains and noisy throughout weekend"
A few years between visits! Wow! Still love the outside vibe and the food!! (September 1st 2023) ----- Well done to all staff, your customer service went above and beyond this time 19th November 2021. We enjoyed a timely brekkie - so yummy! Especially love the choc Berry smoothies. -- (Edited after day of visit (originally 27th September) on October 7th, having spoken with assistant manager.) -- Originally visited on my Grandma's 100th Birthday on Monday 27th September, with family down from Queensland for brunch. The cafe section must have been busier then usual or they were short on staff. As we had to wait a long time for our brunch, and even that came out in dribs and drabs. We had our drinks and hubby his breakkie yet still he was waiting for his smoothie. We did receive a quick sorry for the late drinks however that was rather flippant. But still did not receive hubby's smoothie. After he went in to ask about it, it was made up then sat on counter for 5-10mins. Again another quick sorry. The smoothie was really delicious though! Hubby loved his eggs & his smoothie. I had a tea. Teens had milkshakes, my 6 year old had a milkshake too but they don't offer kids size ones, so I paid normal price anyway but in a smaller glass. It would be really good if you could add an option to the menu for this. ---- On since speaking with the hotel's assistant manager I have edited my review and really appreciate the explanation given for the day in question with the offer of a complimentary brekkie for one. Thank you so much, I look forward to my next visit at the Esplanade hotel.
Service: 4
Location: 5
refused to serve alcohol to a young man who was having his 21st birthday with his family. Manager pulled evidence of age card on him! without having a clear understanding of the actual liquor licensing act. He had presents and 21st cards on the table, even a 21st cake was placed behind the counter. The act stipulates 'reasonably suspects' the person is under 18. He clearly was over 18, it was his 21st birthday. The manager requires training on how to deal with difficult situations that the manager causes. The manager even refused to serve my wife as said manager assumed she would give it to the 21 year old whom she suspected of being under 18. To question ones integrity and to have such deluded perceptions is mindboggling. **IDEALLY** a complete refund of the night would be the best solution. Please do not dine here, they do not respect customers and their feelings. There are locally owned businesses that are SOUTH AUSTRALIAN owned that would welcome you as a customer within the area.
Service: 1
The venue itself is lovely, has a nice feel to it and is modern. The staff were very friendly and I saw them taking the time to help many of the elderly customers with their orders, explaining things, taking drinks back out to their tables and despite it being packed they weren't making anyone feel like they were holding the staff up or being a inconvenience. What let it down was the food. We got the Pie and the Steak Sandwich and were both really disappointed in the lack of quality. The pie was undercooked and the pastry had a lot of raw parts to it. The steak in the steak sandwich was paper thin and way over cooked but the fries were super under cooked and not eatable. Maybe it was just a off day, i'm unsure, but it's a significant drive for us to get here and we were only coming to celebrate our anniversary so I wouldn't say that we wont return, it will just be a big gap between visits.
Service: 5
Location: 5
I recently had an unfortunate experience at the Esplanade Hotel which is also my local hotel. My family have booked a table on Christmas Day. I feel compelled to share my disappointment. Despite explaining my health condition and dietary restrictions due to cancer, the hotel refused to allow me to order a child's meal, insisting on the $125 adult meal, which I cannot consume. Looking at a full plate of food actually makes me retch. Child’s portions I can handle if I eat slowly. This policy left me unable to join my family for this special occasion, causing significant upset. Despite my understanding of policies, I believe exceptions should be made in such circumstances. I have valued my past experiences at this hotel but this incident has left a lasting negative impression. I hope this review prompts a reconsideration of policies, fostering a more inclusive and compassionate approach for guests facing health challenges.
Shower doesn’t drain well, light through curtains and noisy throughout weekend. Blue light illuminated very disturbing deposits on walls, doors, fridge and cupboards. Absence I’ve affordable breakfast menu, PARKING WAS ABSURD, STAYED 3 DAYS, every return NO F’N PARK! No plates, bowls, cups, toaster or cutlery. No bedside cupboards! TX remote power not work, must turn on and off at mounted small tv screen.
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 2
Location: 5
Nearby activities
Big PokémonGo players, Pokémon gyms & stop, foreshore walks and Routes.
Walkability
Sealed surfaces, hotel not wheelchair accessible for hotel, 30 steps carrying suitcases etc, not for aged or disabled. 30 steps to inadequately placed smoker section with torn/damaged umbrella roofing. Clearly they cater to diners and not Hotel Quality!
Hotel highlights
Great view
WORST NIGHT EVER!! food was average, but the workers and managers were absolutely terrible. we had a waitress watching and spying on us while we eat, drink and talk. while the waitress was reporting back to the manager telling her false accusations. at the end of the night when we were eating my cousin's 21st birthday cake we were asked to LEAVE, which was crazy. My family and I have never been treated this way at a restaurant (SO UNBELIEVABLE). We had been told by another RUDE work member that the manager on watch had gone off crying and that it was my mum's fault. it was indeed not. These managers need to learn their lesson and be welcoming and nice to paying customers. My family and I are never coming back here. I had recorded a video that night of what the manager was telling us and if anything else happens I would release it.
Rooms: 1
Service: 1
Location: 1
I recently visited the Esplanade Hotel and was blown away by the beautiful view of the beach and ocean right on the esplanade. The ambiance was perfect for a lazy Sunday morning, and the staff were friendly and welcoming. One thing that really impressed me was the ability to order from my phone via a QR code on the table, which made the whole ordering process seamless and easy. I ordered the big breakfast with a vanilla latte, and while it was relatively good, it wasn't anything spectacular. The coffee was nice and had a lovely flavor that complemented the meal well. However, it was the stunning view and atmosphere that really made the experience special. I would highly recommend this restaurant for its decent food with a 5/5 view and atmosphere. Overall, a great spot for a relaxing breakfast or brunch with friends and family.
Best part was the view from the dinning room which looks more like a canteen. The steak sandwich had meat that was so tough and still had the fat left on which made it impossible to eat without deconstructing it and eating it with folk and knife. The schnitzels with gravy on side came with the smallest gravy pot I have ever seen, about 2 tablespoons full. The saddest tasting salad came with watered down dressing. Nothing was seasoned. The garlic bread was Turkish Bread which was doughy and barely warm. We talked for awhile at table hoping to chat to staff when clearing table but there was no clearing table and after approx 1/2 hour we left. So the service, there was none. Owner needs to look at this place with fresh eyes, we did not get what we paid for.
Service: 1
Location: 5
Just wanted very simple 2 coffee and cake. The place was full of inexperienced school leavers who didn’t know how to use the till to make the order but I was patient even after explaining 3 times the young girl got it wrong but I thought that’s okay I will go with that but after waiting 25 minutes and seeing that no one was going near the coffee machine or cake fridge I asked for my money back and told them I was going elsewhere which they seemed happy about because they were all afraid of the coffee machine and they only wanted to carry counter meals from the kitchen to the front bar I can see why people get angry at staff everywhere now because this is typical of inexperienced and untrained staff in hospitality and retail around Australia
This hotel is a prime location on the esplanade at Brighton. Unfortunately, the service and meals are terrible. We visited for a family member's birthday on a Saturday night with a group of 40. There was 1 person behind the bar serving drinks. It took forever to obtain a drink. The food was very basic, schnitzels, chips snd salad for an expensive price tag. The gravy which was served was in the smallest gravy bowl I have ever seen. Some members of the family waited 1 hour for their meals. For the amount of money that we spent as a group we should of been treated like kings & queens. Unfortunately, they are understaffed and under pressure. There are so many better pubs in the area. Very disappointed.
Went to the Espy Brighton Bistro today for lunch. Great window view of the ocean. Wonderful, polite and smiling staff. The menu is very good, but I decided to have the roast ‘special’ of the day, and it was the best roast I have had in years. Good portion size, real gravy, great ‘home style’ roasted veggies. Absolutely delicious!!! My lunch guest had a schnitty with pepper sauce, and loved it. Drink and food prices were good, true value for money. When you go out for a meal, you should remember it for the great food and good service, and that is how I will remember today. Smiling, happy staff, great food, excellent view, makes for a relaxing meal, so Thank you to all staff
The food wasn’t bad, but service left a lot to be desired. Long wait time? Understandable. Errors in the meals? It wasn’t a big deal, it was packed and didn’t want to make a fuss. A waiter refusing to acknowledge no one ordered a the meal they made, even after seeing our receipts? Now that’s a bit much. We accepted a meal we didn’t order as it seemed clear we had no other option – you did not need to rub salt on the wound by actually bringing out the correct meal 10 minutes later and walking off in a huff about it when you realised we had all been served. An apology would have been a nice side, but instead we just got salads (+1 meal) we didn't ask for.
At the restaurant: order a pizza for my husband and me. The service cashier, who toke the order, was rude and seemed extremely bore. The same girl brought the pizza to the table but not plates or cutlery. At my request for plates she brought little saucers. I asked again for dinner plates and cutlery. She showed her disgust for my request. The place was very dirty and the cakes seemed very out day.
Trip type
Vacation
Travel group
Family
Service: 1
Location: 5
Food & drinks
Food is not very expensive but not recommendable.
Hotel highlights
Great view
A decent pub with picturesque views looking over the Brighton Beach coastline. There is you're traditional ordering at the main counter, or a QR code you can scan and pay for immediately at each table. Service is generally attentive and prompt, however there tends to be a longer wait using the QR code. The salt and pepper squid was light and not too greasy, chips also crispy. The fish and chips were excellent, great value for money. If you're looking for a decent pub meal with a great view, it's pretty easy to recommend. We will most likely return.
Service: 4
Location: 5
We used the me&u on our table to order our food and wine, thought we would try it out for the first time. Very disappointed that we waited for our bottle of wine so long that I had to go up to the bar and remind them. They had missed my order I then had to carry my own bottle of wine and wine cooler and glasses back to the table myself. Will not bother next time, will just go up to the counter to order. I don't think we get charged a credit card fee either when we order at the counter.
Travel group
Couple
Service: 3
Location: 5
Hotel highlights
Great view
Sign said wait to be seated. So my friends and I waited just over ten minutes, no staff came to seat us so we seated ourselves. After another 10 minutes as we were about to go order drinks from the bar a waiter came over and asked us if we'd reserved the table (there was no reserve sign), we explained no one had seated us so we seated ourselves. He had the nerve to give us attitude while asking us to shift elsewhere (didn't even show us to another table).... the restaurant was next to empty. We just went somewhere else. Disgusting
Service: 1
I had a fantastic time at the esplanade hotel Brighton South Australia. The young waiter Jack was most helpful. He spoke to me about different wines and helped me chose one I would like, he then helped me and my 90 year old mother walk to the table. Afterwards I saw him helping a young boy with his women’s studies uni work called Oscar. Oscar was struggling with his homework and was stressed because he had an exam the next day, but Jack helped him gain his confidence, and Oscar went on to get a High Distinction. I will definitely be returning.
Booked a table for lunch, for Milang Old School House Women’s Group, as part of our monthly outing. After enjoying a drive along the coast, the ladies were happy to sit and enjoy a delicious meal, with views of the beach and people enjoying water activities. The service was wonderful, the atmosphere was welcoming, food delicious and prices were affordable. The ladies all enjoyed themselves and would be happy to return in the future. Milang Old School House WOW Group
Service: 5
Location: 5
Hotel highlights
Great value
We’ve eaten here plenty of times before but never experienced what we did tonight. The manager with the terrible perm, poor moustache and even worse attitude is doing your business no favours. Singling out staff telling them to hurry up in front of people doesn’t make you a good manager, actually makes you look like a tool. Cleans our plates off our table and is ruder than your worst mother in law, just tops it off. You Mr, need to get a job where you don’t deal with the public !!!
Service: 1
Location: 5
Was my "Local" and we wanted to just order a meal at the bar and was informed that they can't do that and I had to use my phone to order and pay. The manager got involved and her attitude was far from what a "hospitality" manager's should be. Staff at this establishment have lost their friendly attitude. One staff member did advise of another venue and that is our new local as the staff and manager are professional, friendly and are aware of what the hospitality industry is about.
Service: 1
Location: 5
We came in today and unfortunately your staff were rude and very blunt. They picked and chose who they wanted to server and not do it in line up. We are a massive group that want to catch up once a month as some live in the north and some south so your place was in the middle. With the service today we were very disappointed and taken back as we have never been treated like that before. We get that you were busy but we have been there previous and it was the same but a totally different experience and atmosphere.
BEST SERVICE & FOOD! I had YHE BEST experience eating out here than I’ve had in a long time! I dined with my mum & dad in the cafe. I am that someone that likes to create my own meal, with and without all the things and Lana made this so easy for me. I got the beet & pumpkin salad with salt and pepper squid GLUTEN FREE. Lana went well out of her way to help us and did it with such kindness and authenticity. The chefs did a great job, our meals were big and delicious! Big thanks to Emma and the team here
We had a post-Dawn Service breakfast in the cafe on ANZAC Day 2023. Service was cheerful and speedy, and the food was competitively priced and well-prepared. Location is, of course, second-to-none. I can't think of anything that could have been done better.
Trip type
Vacation
Travel group
Friends
Service: 5
Location: 5
Food & drinks
The coffee was good, the breakfasts were hot, well-presented, and very tasty.
Hotel highlights
Great view, Kid-friendly, Great value
Thought we would try the espy even after reading the reviews. We couldn't fault it, my table of six were very happy with their meals, I had the porterhouse steak, yes it was a bit pricey but it was worth it, best steak I've had in a long time, 350 grams of yummy, and the wife's prawns were great and a generous serve, I managed to pinch one. The service was good aswell. Don't take any notice of the bad reviews, check it out for yourself, I think you'll be suprised.
Service: 5
Location: 5
My room looked like a halfway house. It certainly did not look like the pics. The hallway stank. Bedding and towels were clean. If I had seen the room before reception closed I would have complained.
Trip type
Business
Travel group
Solo
Rooms: 1
Service: 2
Location: 5
Rooms
Shabby, old. Needs a paint and upgrade. Tiny.
Safety
Did not feel safe walking on my own to accommodation area. Out the back where no one could see me.
Hotel highlights
Quiet
All a bit dated really. Don't know about the rooms we ate in the restaurant. Food was ok but the service a bit slow. One guy trying hard but struggling. Apparently it was busier than normal but I have read that quite a bit in the reviews for this pub. You would think that after all this time the management would had sorted out their staffing levels. Great spot on the beach but don't think I'll be going back, Sorry.
Service: 3
Location: 4
This was terrible to say the least today. Chicken ceaser salad. Burnt chicken, no bacon and the most awkward salad to try and cut up with lettuce placed this way. Worst meal I've ever ordered in 10 years of coming here. $28 not happy customer today. Waitress didn't even bother coming to clean the table after we asked her nicely after someone had just left and we went and got cleaner and cloths and did it ourself.
Service: 2
Location: 5
Hotel in a great location but tge service is hit and miss. Apparently there is a glitch in their order system so when you order nachos with beef chilli on their app, it goes through to the kitchen as pork crackling. Turns out it is nasty, warmed up in the microwave pork crackling too which they don't replace with the beef chilli you actually wanted and paid $5 extra for.
Service: 1
Location: 5
Hotel highlights
Great view
I live locally and always like pop in to the Espy for a social catch up. Unfortunately the wine selection is very limited and they do not stock many South Australian wines which deters me from bringing interstate visitors. Generally the service is ok just not on this occasion. The lady working the bar had no enthusiasm and worked at her own pace.
Travel group
Friends
Service: 2
Location: 5
Hotel highlights
Great view
Food always delicious. However drinks service was treated disrespectfully- ordered. Bottle Sav blanc, girl brought bottle bubbles - explained that wasn’t what I ordered and she said that’s what I have up here and made me feel it was my fault. She was incredibly rude with no apology. No effort was made to wipe/clean table either. Very disappointing experience. Standards have been lacking somewhat of late
Service: 3
Location: 5
The food is good and there is a lovely view of the jetty outside. The service is pretty slow. We ordered coffee after our meal, which took a long time to come. When it did, the coffee was spilt all over the saucers so they asked if we would like new ones so we said yes. They walked away and never brought the new saucers (with sugar and spoon) so eventually we had to go and ask them and had cold coffee.
Service: 2
Location: 5
Just had an amazing dinner at the Esplanade Hotel. Great food and friendly staff, especially Jack or as my 90 year old mother affectionately calls him - her little stud muffin. Mum said that Jack made her feel like a young woman again. Even though my dad didn’t seem too impressed at dinner, he can’t stop raving about how it’s the best night he has had in a long time. Well done Espy and well done Jack!
Service: 5
Location: 5
It was better than I was expecting for the price, nice location. Had a lovely meal down at the sports bar. The room was small and out dated but I was expecting it that so no complaints. The most important thing for me was the nice clean white sheets and bath towels and a comfy bed. for the price you can’t ask for any more. I wouldn’t hesitate to stay again!
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
We enjoyed dinner of fish and chips and the graizers pie. Price wise, the food was fresh delicious, made with care and not loaded with salt. The pie was generous full of beef and tasty pastry full shell. The fish was extra delicious, crumbed, full of fish!! We sat outside and enjoyed the view and beautiful weather.
Travel group
Family
Rooms: 3
Service: 5
Location: 5
Hotel highlights
Great view
Great memories over this place/location during past summers. Still very popular during warm weather/seasons, book in early to secure your tables. Good return visit after a year or two since last stop off, food was good except for the Pizza being overloaded with cheese & we love cheese. Drinks becoming expensive but still in line with other restaurants along the Adelaide metro coast.
Service: 4
Location: 5
I asked for window seat because my Sister from the Riverland was in Town and they said couldn't promise ... but they did provide and it was a nice surprise .. we needed to see 4 seasons in one day. The Staff are great ... the food also fabulous ... the view I would give it a 10 ... a very favorite place
Travel group
Family
Service: 5
Location: 5
Hotel highlights
Great view, Great value
Had a pretty perfect snitty here last night, perfect krispyness, perfectly cooked inside and perfect temp. The pepper gravy was one of the best I have had perfect pepper flavour no need to add more pepper. My niece loved the Hawaiian snitty, loved ever bite and loved how the pineapple tasted fresh and not out of a can.
Service: 5
Location: 5
Hotel highlights
Kid-friendly, Great value
Epic location, right on the beach at Brighton, you really couldn't ask for more. Service typical ALH under paid staff, menu average, actual food is what you should expect, classic pub grub, if you have to eat here order the staples. Schnitzel, burgers, pizza and avoid the rest. No way near the worst but has lots to do to think I'll be coming back anytime soon.
Service: 3
Location: 5
Never in my life do I believe that I have received such amazing service as the service I received tonight. One Young man behind the bar, all on his own with out 1 helping hand and he delivered nothing but positivity, kindness and one delicious steak. This young man deserves so much more than just 5 stars he’s a real 10. I believe the name was Oscar. Yes that’s it, Oscar Vaughan
Service: 5
We got a studio room, the air conditioner was releasing rotten smelling fumes and the bed was uncomfortable. But anyways, the location is nice on the beach. Food was good (but expensive) and service was decent. You need to work on your rooms.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 3
Location: 5
Food & drinks
Food was good but expensive.
Great location, clean and maintained rooms. Great food and service.
Trip type
Vacation
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Rooms
I booked the Studio single and it had everything I needed. The rooms were clean and tidy.
Food & drinks
Well priced drinks and great food.
Hotel highlights
Great view, Kid-friendly, Great value
This is a great value for money stop for a single traveller. The room was spacious and clean, with a large vintage style bathroom. Accomodation is in the older part of the building but it's very clean. There is room service too. I would stay again.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 4
Location: 4
Hotel highlights
Great value
A Prompt friendly welcome by staff, no bookings made by myself for 3 at 1830 on a busy Friday night & was given a table quickly after some readjustments. A very family friendly space for all; small indoor kids playground and many options to choose from in the menu for family and group bookings. Great service with a smile.
Travel group
Family
Service: 5
Location: 5
We had a coffee in the front bar today with another couple and the young man with an English accent who served us was particularly nice. He brought my husband a ginger and lemon tea with his drink as he had a sore throat. He was 19 years old and although he told us his name I could not remember it. A great and polite young lad and the hotel should be proud to have him as an employee.
Great place to eat for a family night out. Playground keeps the kids happy and occupied. Enjoyed a beautiful view of the water while eating a delicious meal that was served fresh and tasty. Did have to wait a long time for drinks specifically the cocktails however Lana and the Bistro team were very helpful and fixed the issue straight away. Thanks guys for a nice night out.
Rooms i stayed in paint missing,shower doesn't drain properly, rude female staff member when asking for breakfast, parking was bad. There should be numbers in the carpark corresponding you're room key number and if any public member parking in that spot should be fined. It was hard getting a park being a hotel guest.
Rooms: 2
Service: 2
Location: 5
My partner and i had lunch at the hotel and really enjoyed the food. We had Aysha serve us our food. She was was very kind and polite which made our experience at the hotel even more enjoyable.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Romantic, Kid-friendly, Great value
I had a nice time staying at this hotel. Its beachside location is excellent. The room was clean and bed very comfy. The waitress that attending to me was the best ever. She went out of her way to make sure the food served was top notch. 5 stars to her. If you're in town and need a place to lodge, do check them out.
Rooms: 5
Service: 5
Location: 5
Weve been here for a week The atmosphere and food are excellent So are the fruendly staff The rooms are good but will be better after the refurbishment Thanks guys for an awesome week
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 5
Location: 5
Food & drinks
Was all excellent
Hotel highlights
Great value
We have been here twice, both times had a great time. The pizzas are absolutely amazing, not Italian, but my favorite! This evening my wife and I were celebrating our anniversary and the nice girl offered us a cherry tart on the house! So nice of you (don't know your name) it was a beautiful gesture Great location, great people, great food. recommended
Came into the Esplanade Hotel last night. Never been here before as I live north, but I was so happy with the service I received. The food was delicious and the young waitress was very friendly, I was surprised when she told me she was only 17 but still was such a hard worker. Will definitely be back!
Rooms: 4
Service: 5
Location: 4
Atmosphere was ok in the Bistro but could improve. The food across the table we dined with was very average. Would go for a beer but not for a meal again. I think the menu could improve significantly to reflect today's modern Australian food and the steak I had was terrible and priced more like high end. I'm not sure how a chef can get it so wrong.
April 25th-what a buzz! Street was loaded with folk, pub's tables were chockers but even so, the Bistro with its full-sized windows was a quiet haven to sit, eat, drink n enjoy the company of loved ones. Food was terrific; dietary restrictions were no hassle with generous portions. What more could you ask for?
Service: 5
Location: 5
Stopped in for some breakfast, had the $10 bacon and eggs (great value! and tasty) and a nice cup of coffee. Staff were friendly and attentive. Would happily recommend to anyone looking for a nice brekky with a view.
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Great value
Terrific place the Espy. Have been staying here most years for the best part of a decade. Rooms are clean, comfortable, and ideally suited to a single older bloke just looking for a good night's sleep. Food is terrific too. I'll be back.
Trip type
Vacation
Travel group
Solo
Rooms: 4
Service: 5
Location: 5
Australia day was cold. The beach was windy so we de camped here. Food was delicious. It was very busy but we didn't wait long. My daughter had to instruct barman on a Tom Collins. Her advise... Don't ask.. But otherwise, salmon, barramundi, meat, we were all very happy with the food +service
Service: 3
Location: 4
I asked to have the heaters turned on after paying for a $55 dinner, that the eind simetimes blows it out, there was no wind that day, then got told they'd send someone out to turn it on, no one came out. Food was great, drinks were awesome, staff were slack...
Travel group
Family
Service: 1
Location: 3
Never written a review so here we go. Easily the worse meal I have ever paid for. $31.90 for a beer in a fillthy glass and Spanish Eggs. Stone cold scrambled egg not eggs on 2 tiny bits of Sourdough with 5 pieces of Chorizo sausage. Oh and 2 Hash Browns the size of half a normal one. Should have sent it back... Never again.
Have enjoyed some top quality lunches at the Espy and always received amazing service and coffees from Aysha ! She might even be the coolest person I know.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Kid-friendly, Great value
Here tonight Disgusting service, dirty tables not wiped after use, staff ignoring patrons requests to wipe tables. Man with the man bun in sports bar the worst. Place has gone so far down feel ashamed bringing my guests to a local place. So disappointing. Staff standing around talking not doing anything.
Service: 1
Ordered beetroot & pumpkin salad with gf squid & chicken snity, saad, chops with Diane gravy, both delicious eals. It's was busy but,meals served in no time. We were seated at table 5 which has a great view.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view
Great pub with outdoor area overlooking the ocean. One complaint, we often stop for a beer and coffee and are surprised the staff dont take dirty plates etc back after delivery of food and drinks. Some dishes etc can be on vacant tables for 1/2 hr or so.
Travel group
Family
Service: 3
Location: 5
Such a wasted opportunity for an amazing location. Unfortunately the service is not great, neither speedy or friendly and, we live in SA, where is the variety and selection of local wines?
Trip type
Vacation
Travel group
Friends
Service: 2
Location: 5
Hotel highlights
Great view
Great food and portions, always clean, affordable menu, great service, smiling and kind staff, that is awesome! The pub is really good excellent coffee
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Great value
Service in the restaurant is lacking, specially at the price of the meals. Most staff were bust serving the other sections of the hotel. Specials very badly displayed and then hidden be signs. Steaks and chips were under cooked. Luckily they have the location, as it will bring people to them
Service: 2
Lovely place for family dinner. Went with my mum and two of her friends. Not too noisy, we could talk well. Good choice without too much range. Fair prices. Prompt service. Diane sauce on schnitzel a treat as always! Good size and not too big!
Travel group
Friends
Service: 5
Location: 5
Very helpful staff dedicated to good customer service. Highly recommend this venue for your next event or just a drop-in on your way past.
Trip type
Vacation
Travel group
Family
Service: 5
Location: 5
Food & drinks
Great food and variety
Hotel highlights
Great view
The smoked Salmon pizza was excellent the waitress in the blue top was so cool beautiful and friendly the guy at the upstairs bar was awesome the wine was fantastic the views were terrific I'm coming back for the smoke salmon pizza
Travel group
Friends
Service: 3
Location: 5
Took a little while for coffee cause it was so busy, but the coffee was alright so no stress. This girl named Myah was super nice to everyone at the table and made us feel very welcome, definitely one of the most chill staff members I’ve met at a place like this. Everyone else seemed very nice too.
Hey! We had a birthday dinner there, not only was the food amazing and the ocean views but the staff were super friendly and nice, shout out to the manager Bree for adding an extra touch!
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Came for a meal the other night and was served by a lovely young lady named Lauren. She was friendly and recommended the mushroom halloumi plate which was delicious. Thank you.
Travel group
Couple
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Great view
Allen in for a family gathering/ meal. Excellent service, good meals. Having a playground for young ones in the bistro makes this a great spot for families with kids
Travel group
Family
Rooms: 3
Service: 5
Location: 5
Hotel highlights
Kid-friendly
Great location, food was ok , place is a bit tired & seems grubby. Staff not overly enthusiastic - dirty plates sitting on many tables and it wasn’t an overly busy time. Could be amazing with just a few tweaks. The location is what draws you in
Travel group
Friends
Lunch with the family for daughters birthday. Kids loved the play area. Food was good. Great view over the sea and beautiful sunset.
Trip type
Vacation
Travel group
Family
Service: 4
Location: 5
Hotel highlights
Great view, Kid-friendly
This hotel has a large variety of drinks and a good food menu. It has lots of seating inside and out.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Kid-friendly, Great value
A wonderful extended family lunch looking out to the ocean and the jetty. Delicious meals and responsive service. Ease of access for elderly from the rear car park. Highly recommend.
Service: 5
Location: 5
Hotel highlights
Great view, Great value
Food and staff brilliant. Not so much our room as single bed springs were all broken and bed squeaked all night until daughter gave up and slept on floor.
Travel group
Family
Rooms: 2
Service: 5
Location: 5
Hotel highlights
Quiet
We had lunch here last Sunday and we were absolutely impressed. The food was awesome. As for the service well that was outstanding. Lana has absolutely great customer service and a great personality, very impressive. We will definitely be back and refer to others.
Food with fam, by the beach friendly staff. Met the chefs out the front extremely friend and helpful on dietary requirements. Perfect steak. well done Jaime and Pra thankyou for dinner tonight .
Rooms: 5
Service: 5
Location: 5
Been lots of times and always had good coffee and food. We had pancakes today for brekkie although a little disappointed as the only evidence of maple syrup was one small drop on the side of the plate. Thankfully there was enough marscapone so it wasn’t too dry
Right in the center of it all. Short walk to train station. Right on beach. Absolutely loved it. Best place so far for location and activities I've ever stayed at. Upstairs at back rooms. Parking at back.
Rooms: 3
Service: 4
Location: 5
Have been a regular visitor and unfortunately noticed a steady decline in food and service quality in recent times. If all you’re after is a drink, nice view and bowl of chips then it should satisfy that need. Otherwise there are far better options nearby.
I can see why this place was packed on a Thursday at lunch time! 6 of us had lunch here, and all were pleasantly surprised with how hood the food was. Paired with great service, sea views and ice cold beer, I give The Esplenade Hotel an easy 5 stars.
Decent enough food. You don't get side plates and entrees to share are eaten off the table or napkins. Whilst bistros aren't known for service they had restaurant prices and bistro service and bistro quality food
Service: 3
Location: 5
Here's a thought, we're encouraged to order via the app on the tables. The problem is that as we witnessed, when the meal is brought to table there's no cutlery 'cos it's held at the counter where the orders are taken by a person. Just saying
This place is personally a bit of a hit and miss. The Salt and Pepper Squid is great, Seafood platter is nothing fantastic, neither are any of the breakfast options except for the Vegan breakfast as per the photos. Great location and service.
Big group of us had a great night. Meals and service were spot on. Really enjoyed the laid back atmosphere and sea side views. Staff were very accommodating. Happy to recommend.
Travel group
Friends
Hotel highlights
Great view
A humble but spacious dining room with all the standard pub meals with great quality, service and price. The most expensive at $42 was a half lobster on grain fed porterhouse steak. Apart from that, most meals were on the $20-$30 each with
I havnt been for a long time, but was disappointed in my recent visit. Chicken parmigiana was dry, my chips were undercooked, and my families food and drinks weren't much better. Steak dry. Lobster dry. Salt n pepper squid too floury. Soft
Love coming here as my local. Good food, good service. Walk in on a Wednesday morning and get greeted by aysha and Rachelle you know your going to have a good day with an amazing coffee
Rooms: 5
Service: 5
Location: 5
Coffee Good, Food Good, I had none of the Specials as recommended by Google but I did have both of the moctails because the Watermelon Mocktail was way too sweet.
Travel group
Friends
Hotel highlights
Great view, Great value
Highly recommend, the food the staff are amazing! A Kids playground. The best and my favourite Chef Jaimie who cook's and presents all meals perfectly
Travel group
Family
Service: 5
Hotel highlights
Kid-friendly
Nice meal for Father's Day and some good events on the day to boost the atmosphere. Friendly service, wide menu selection and great view. The food has improved since I was last there a year ago, though the salad bar isn't back as yet.
Had dinner here, basic pub food. Generous helpings. We ordered the fish & chips meal, batter was light & crunchy, salad was just leaves with a piece of tomato. Pleasant position right on the esplanade overlooking the jetty & ocean.
Girls at lunch today were extra attentive to us my son is lactose intolerant they over heard and went out the way to make him comfortable he's also autistic and has social anxiety. They did more then they understand Thank you
We love coming here for late lunches and watching the beach. The view is lovely and the staff are friendly. They pay close attention to the requests section in booking as as well.
Service: 5
Location: 5
Very average meal. ,1) entree was served with the main meal..2) the main meal’s rice was cold and thirdly I was told by the staff because the head chef was away the food wasn’t as good as normal.
Service: 2
What a beautiful way to spend an evening. Enjoying a meal, glass of my favourite wine and watch an incredible sunset!
Service: 5
Location: 5
Hotel highlights
Great view, Romantic, Great value
Fantastic seaside pub with great service and top meals.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Great value
This is a good place to eat while looking at the sunset. I loved the combination of nachos and beer, and the main dish of steak and fish(salmon and barramundi) was better than expected! Highly recommend …