Branch Manager Joya was very pleasant on the walk in. She greeted every person and worked very efficiently. She was actively helping each employee while acknowledging each customer. They were obviously short staffed but with Joyas attentiveness the wait time seemed none. Will do business with the location in the future.

The check-in was great but the shuttle ride to pick up the all white upgraded town in courty van at the hapeville location was made awesome by the young guy who drove me there, am sorry if I get his name wrong, I believe it's Chase and this young man is going places and doing big things in the nearest future …

I visited the location at 3852 Jonesboro Rd Atlanta,GA. My sales agent was Rikesia Phillips. She was very professional and knowledgeable of the product. However, the reason I would return is...she was extremely polite and courteous. You just don't see that from young people these days. Thank you miss Phillips.

Staff is very friendly, best I've ever met at a rental place. And honestly, some of the best/friendliest I've seen in any industry. When we were picking up they said there could be a delay of a couple hours which we were ready to hang out for, but within 15min we had a car! And a little upgrade at that.

Great experience! the associates were very friendly, respectful & knowledgeable. They got me in & out very quickly. I came earlier & they were very helpful in getting me in a car early so i could get started on my trip. P.S. I did make reservations. Thank you! Enterprise rental. …

This office was kind very helpful when my own car had been vandalized and my insurance (Geico) provided a rental for 4 days while I got my car fixed. The people in this office are very through and were amazing. They helped me beyond the rental, by treating me kindly. …

One word.....GHETTO! No customer service. Three people behind the counter. No one greets the customers. When he did he was eating, talking with food in his mouth, licking his fingers. He seemed knowledgeable but the entire staff needs to be educated on customer service.

Great customer service. I picked up the car at this location and dropped off at the airport. When the airport location accidentally billed me a fuel charge even though I filled it up, I called this location who promptly refunded me that amount.

When I returned the car and they told us there was a damage on the rear bumper of the car. They file a claim to my insurance and the insurance agent stated that " we should not pay any deductible from that claim from that claim ". However,

My son rented a vehicle from this Enterprise location thru Progressive Insurance as his vehicle was being repaired. He was told by the Enterprise representative that Supplemental Liability Insurance was mandatory coverage, and was charged

Robert (my rep) and team gave great customer service! Every issue that came up from the insurance payment to getting me into a car that met my needs was taken care of promptly. They also followed up each time to make sure I was completely

This location sucks ! Word to the wise go to a enterprise where Alisha is not there , she is the manager with the attitude, and her wig is far back , how you try to show out and lie , and your hairline showing at the top of your wig …

I have used this Enterprise for a many years.. With the understanding that ppl don’t stay with companies for whatever their reasons are.. However I received the WORST CUSTOMER SERVICE from MS. SHEKIA HILL @ Jonesboro Rd Atlanta..She was

The worst experience especially since I’m at a total loss right now due to my car being in the shop due to an accident. USAA should choose wisely whom they conduct business with. This location lack quality vehicle, customer service, and

DO NOT!! trust me when I tell you. This location is horrible . My insurance sent a reservation and they still ask me EVERYTHING under the book. They assume people are going to steal the car. And on top of that…they make you wait an hour

The wait is ridiculous!!! Even when u book days in advance booked at 9 am left at 9:45 very unprofessional. Following up. I recently got a rental booked at 8:30 and was out at 8:38!! This is a win in my book. I appreciate the progress.

The customer service at this place was extremely poor the counter rep was rude and caught an attitude because I was asking questions because they say multiple things and you could never get a straight answer. Even told me I was being

Pretty cool place. The staff is nice. The car we rented was clean. Honestly this was the only place close enough to the airport that had a car for to rent. All the car rentals at the airport had no cars. Honestly, it's all about the

Ms. Najada was such a pleasure to work with. We had to come back because of some miscommunication and when we did return she was pleasant. Customer service top tier and if I ever need to rent a vehicle again I will definitely return.

Worst location ever, every male in there is rude and in helpful. Also their associate lied and said they weren’t doing residential pickup/drop off and I asked a different employee they said they were. My rental is a direct bill to

Young man working outside was extremely professional and kind. Rented our car in FL and the low tire pressure light was on. He took care of it for us without hesitation. Wish I had gotten his name. He deserves a raise!!

Atlanta Forest Park location. The staff there is really amazing and very helpful. They have a new manager that I don't know her name but she's light-skinned. She is super patient and kind.

The staff was great! They really helped me in my time of need! This is my first experience with this particular location and I am very satisfied with the quality service I received!

Service was great. Fast and easy. Robert and helped me talked to the insurance at fault to upgrade my ride. Rikesia Got me a very nice ride. Very satisfied with the team

The staff is professional, there appearance could be neater, the cars need more attention. The SUV I rented had scratches and dents. The light did not work prooerly

I got a free rental upgrade, and they allowed me to rent from them even though I am one year under their age limit. I am super appreciative of Connors help!!!

I rent every Monday through Friday for work in the military and I've seen it all, I've never seen unprofessionalism or straight up racism like this location.

I recently had a 30 day rental period after vehicle was in repair shop. Pros: Excellent customer service in person, excellent roadside assistance

May, she was amazing broke everything down for my understanding. Made everything easy pleasant. Thank you!

Everyone is professional and courteous especially Chavis Rick's! GREAT JOB TEAM