Most aggressive and motivated salesman especially patiently explaining his product very well to sell it to me even I just pass by and window shopping only. Danny who sold me Nokia X30 explain why should I buy this phone. Thanks a lot!I really love it. Best price and best promotion only here in Emax Mall of Emirates.

I was well accommodated by rep Charisse. She was able to provide an excellent customer service, explained to me the details of the product, and she never failed to give me options, i mean the best options. Honestly, i got the best of the best. If you’re looking for an assistance when buying- look for Charisse!

I am a chairman member and the customer service is just pathetic. Really bad. Dont have half the items that they sell. Then send you to the other store to collect but then that store sends you back stating that we havent received any email. Just sending customers around dubai without a care in the world

I am so grateful for the services rendered to me from Emax staffs especially Mr Danny , he is so patient no matter how much you ask him he will always make sure I have understood and even end up buying when I have no plans of buying. He has the best customer care service. Thank you so much

This store is very bad I will not buy from them again they sold me mobile screen cover for 100aed and they said its for life time and after first time I changed I discovered that there is 20 aed you have to pay each time you have to change and they didn't tell me anything about it

Amber's exceptional support throughout my laptop purchase at Emax MOE exceeded all expectations. Her extensive knowledge, personalized guidance, and unwavering dedication made the process seamless and satisfying. Highly recommended for a top-notch buying experience.

Employees are clueless with no sense of customer service. Made us wait 30 mins for click and collect order. 3-4 people searching here and there talking to each other without even updating us what’s happening. Purchased aed 1200 product and … المزيد

Insurance claim took a long time to be approved, then I had to follow up constantly with the agents online as to when my device would be ready for collection, every time getting a difference story. No on ever calls you with feedback, even … المزيد

I had the pleasure of visiting Emax electronics today to purchase a laptop for my niece who is a student. I was greeted by a wonderful employee named Darnel who was incredibly attentive to my requirements and helped me choose the perfect … المزيد

i bought screen protector for 100 aed but turned out to be low quality. they assured me that it is lifetime warranty. every two weeks the screen protector gets damaged and i had to go to replace it (waste of time). on my 5th return i was … المزيد

Not a trustable store. Bought a premium laptop which went terribly wrong just after the warranty expired. When I opened the package there was some issues noted which I left silly. The monitor shows a line later became wider. File history … المزيد

I don't recommend these stores to anyone at all. Their after-sales services are very poor, and they do not fulfill any of the promises they make. I bought insurance and warranty for my laptop from them, but when something happened to my … المزيد

It's was amazing experience having to shop here at Emax MOE. Fred (it staff)from It was outstanding helpful and patient as he took me and the different devices until I made my choice.Really amazing stuff I recommend him for best helpful service.

I had the privilege of receiving exemplary support from Amber at eMax MOE during my recent iPhone purchase. Her professionalism and expertise truly enhanced my shopping experience. Amber attentively listened to my concerns and expertly … المزيد

I recently went to Emax to get my laptop charger as there seemed to be a problem. I went to customer service and asked if I could get a new charger and test the old one as well, to see where the problem was (in the cable or the battery … المزيد

The store manager Imraan, is very disrespectful towards customers, he called me, does not understand English and kept twisting my words into his own meaning and finally hung up the phone on me by telling me come meet me face to face in … المزيد

Do not go to purchase the screen guard...which is semi decent But when you have to claim warranty and get a replacement on the same phone. They will tell you that you need to bring the damaged screen guard they previously … المزيد

I bought an appliance from Emax. Never heard back from them. I eventually called them to inquire why it wasn't being delivered. They told me the item was not in stock. I have been chasing them since to process a refund. … المزيد

Very bad expeiance from one cashier to another cashier today even they are not looking to your face. 2 casheier from philippine and manager from india. And they show that they dont want to help. Check the camera in this time.

Absolute, worst experience I have ever had. I got double gifted and the receipt was in the bag I came back to the store to return and they were super rude to me and disrespectful. … المزيد

Absolute, worst experience I have ever had. I got double gifted and the receipt was in the bag I came back to the store to return and they were super rude to me and disrespectful. … المزيد

The most uncomfortable shopping experience in MOE. Your aggressive pushy staff lost you a sale today. When I ask to be left alone to look around, I do not expect someone to stand … المزيد

African sales person was not friendly and curt in his replies. Asian sales staff was more welcoming and I bought more. Shop is smaller than other Emad stores that I have visited.

We bought a samsung phone on this branch, the sales agent who assisted us was very approaching and he offer to us the one with promos. He is very informative.

The Salesman who assisted us was really helpful. So we decided to bought our Iphone 14 pro max in this store. Highly recommended …

Very much appreciated the way excellent customer service performed by your staff: Hafiz Mohammad Shakir. Good luck and congratulations

Loved the dealing with Ashfaq. Super helpful and knowledgeable. Suggested me the best laptop in my range! Would love to visit again.

Sameer is really knowledgeable, friendly and not pushy at all. Great service, thank you Sameer.

WARNING!! Regrettably, my encounter with this establishment was undeniably abysmal. I … المزيد

Online shopping with Emax. Order was paid on the 29th of July 2023. … المزيد