E & M E-BIKE

32 reviews

1018 Bergen St, Brooklyn, NY 11216

+13472782498

About

E & M E-BIKE is a Bicycle Shop located at 1018 Bergen St, Brooklyn, NY 11216. It has received 32 reviews with an average rating of 2.7 stars.

Photos

Hours

Monday10:30AM-9PM
Tuesday10:30AM-9PM
Wednesday10:30AM-9PM
Thursday10:30AM-9PM
Friday10:30AM-9PM
Saturday10:30AM-9PM
Sunday10:30AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of E & M E-BIKE: 1018 Bergen St, Brooklyn, NY 11216

  • E & M E-BIKE has 2.7 stars from 32 reviews

  • Bicycle Shop

  • "So, I rarely leave reviews, good or bad"

    "Took my bike to get the rear wheel fixed"

    "Terrible & believe me I'm not here to make anyone look bad but this was so frustrating for me"

    "I don't like posting bad reviews, but people need to be warned about this bike shop"

    "Do not go here"

Reviews

  • Donnell

So, I rarely leave reviews, good or bad. I felt extremely compelled to leave a horrible review. Service (Terrible ‼️) I had to leave my scooter overnight for the flat tire to be fixed, thought that was odd but said whatever. Came the next day to pick up my scooter. Started riding, kept hearing loud clicking noise. Took it back, inner tube not properly installed, two day later had another flat‼️ They wanted to charge me a second time even though I only rode the scooter home from the shop, as I took it out the next day, had a second flat‼️Called the shop and they said there’s nothing they can do and have to charge me again. If you want to purchase any e-related items don’t go here‼️ They’re scammers, please go to this shop Fly-E scooters which is close by. They know what they’re doing and the service is super fast.

  • Roderick Best

Took my bike to get the rear wheel fixed. They told me that it needed some parts and cost. O had to leave the bike after not hearing from them for hours I decided to go there. Saw my rear wheel off but no one was tending to my bike. Waited outside in the cold for another few hours, this is when I went in an enquire if the bike is being fixed . This is when I was told that the person to fix my bike was on vacation. Now this passed me off. They knew this before hand and they had my number to call and let me know but instead they decided to be unprofessional. Not good business at all.

  • Anthony B

Terrible & believe me I'm not here to make anyone look bad but this was so frustrating for me. But fixing E-bikes is absolutely not a strong point for E&M. The bike mechanic didn't know what he was doing & all was needed was a simple part to be changed (motor) ‍♂️ Changing the motor on a 2 month old new e-bike was done wrong from the start and in the end, broke a plate that house the motor and told me I have to order a new one that they broke ‍♂️ ‍♂️ ‍♂️ & pay for it. But.... I was assured that they will install the new one for free

  • Nick D

I don't like posting bad reviews, but people need to be warned about this bike shop. Took my electric scooter there for a new tire and they didn't tighten the wheel bolts properly. After a couple miles of riding, I started to notice the wheel wobbling and a strange noise. Come to find out one of the bolts was missing! The stress on the wheel ended up destroying the bearing. They tried to charge me to fix, and then they didn't have the right bolt so they just put a random screw in there. Very poor customer service along the way. It's not worth the risk with these guys.

  • Jose Tendilla

Do not go here. I went to fix my ebike. The guy told me flip the bike so he can fix it. Isn't that why I'm paying you? In that case move aside give me the tools and I'll fix it myself. When I left my break pad was busted which ended up damaging my disc break I ended up having to go to another bike shop to fix the damage they had done. 0 stars. I repeat do not go here!!!

  • Jordan Sherard

I wouldn’t make a Google review unless it’s serious, but these guys are horrible and scammers. Tried to inquire about bike slime for flat tires. These guys tried to make it seem like the product didn’t exist I guess to try and keep me coming back to them with a flat. I get it’s your business but don’t play on people’s intelligence.

  • Henry Zwaan

These guys are awesome and fast and reasonable— especially if you have a specific thing you need them to do like replacing a chain or a tube. The real scammers are the big bike shops that will charge you more than $100 to just diagnose a problem and then tell you that more is wrong than you want to pay for..

  • Eva Garriga

I went in today because my back wheel was wobbly, they fiddled around with my spokes for 10 minutes, charged me $10 and the wheel is just as wobbly as before. Lesson learned. Stay away.

  • SEVENTY ONE

Mates who work here are boss, only come here if you want top of the line bike service with qualified engineers. Your definitely in good hands if you come here

  • Paul Calienes

Fantastic!!!! The price of their service depends on the size of the electric bike. I recommend to go with your bike at this place.

  • Emil Luk

Had an issue with my wheel and they got it fixed. Reasonable prices, a few mechanics working so it was a very quick service.

  • sofie sogaard

charged me $90 to replace my tires, one of them popped because it was installed incorrectly within 10 minutes.

  • Robert Christian

$40 to fix my bike chain. It broke again not too long after. Language barrier making diagnosis challenging.

  • Meir Hahn

STAY FAR AWAY!!!! They littely stole my friends tire. When he just asked for a gear fix. STAY FAR AWAY!!!!

  • Jose Anthony Castro

Sis far so good I have a bike that's being worked on. The people are nice and respectful.

  • Nolan Zuchini

Very helpful. I needed a bike rack and went to three places before here.

  • Noelia De La Rosa

DON’T. They made my ebike worse. Stay away.

  • oliver jackson

They sold me a broken air pump.

  • cas holman

Fast, fixed it, awesome!

  • Moddassir Hossain

Good service for bike

  • عبدالوهاب الوائلي

هذا عمله مش جيد

  • Esrat jahan

Good

  • Carlos Carrillo
  • Axel Avin Jr
  • Md Badol Hossain Riyad
  • Armando Tejada
  • What's in a name
  • TY TRIOMPH!#1
  • Craig Leinoff
  • K C
  • M.H. Rubel

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