it is a nice place to get coffee etc but they need to work on the delivery method. there is a person or 2 standing outside to take orders and payment but the average waiting time to get your coffee is approx 15 minutes. long car queue plus the person at the window tend to be too chatty with customers causing a stall in the traffic. More

My roommate and I come here all the time and we absolutely love the staff here! Great vibes and smiling faces all the time, along with some delicious drinks! Caroline is amazing at always making our experience memorable! She is always willing to chat and serve you with the biggest smile on her face. More

This place is a big fat a** 0 for one, I waited so long in line for my drink. I never got in the apology for the long wait. This has happened on three occasions. This location sucks !!!!! Most important the customer of service needs to be re-established. Save your coins go someplace else....PERIODT! More

Loved the drinks but had to get my drink with low sugar. The coffee and drinks here have a ton of sugar. If you love sugar then come here but I probably am going to stick with home made coffee and avoid a super sugary drink. Don’t get me wrong it was fantastic but for a once in a blue moon vist. More

I live close by and the customer service is usually wonderful. Today , as I sat at the window as minutes went by without an acknowledgment . I did get to hear about what they thought of other customers. Then as my coffees were handed , I finally received any type of interaction. More

Waited in line while two staff members are visiting and chatting with the customer in front; of me Friendliness is great but not when you have four cars behind you waiting. This went beyond being personable to customers. I ended up leaving before even ordering More

If you use their app, WATCH OUT and make sure you track order history! They charge tips without asking customer. I come here every single day. I set preferred tipping for 5% every purchase I make because they always ask for tip everyday and

I’ve been to this location several times and continue to give them the benefit of the doubt. I am lactose intolerant and make mention of it every time I place an order. I always request drinks sugar free and always point out that I need any

We went for hot chocolate. First time I've been to this place. It was a pretty interesting experience. On a Saturday at 6:30 p.m., there were two people working the whole place. One girl was outside taking orders on the tablet, and then as

Tonight, I tried the Golden Eagle and Flap Jack Mocha from Dutch Bros Coffee, and I have to say, I was blown away! The Golden Eagle was a perfect pick-me-up with a delicious blend of their signature Blue Rebel energy drink and creamy white

I like to bring my dog and sit on the little patio. The coffee is great, much better than Starbucks in my opinion. The people are always nice, and even when they're busy it doesn't take very long. My only gripe is that even though I have a

there were four cars in the employee parking even though there was only one person making drinks and after ten minutes of waiting in line(4 cars ahead of me) finally somebody came out to take my order. I spent a total of 20 minutes in line

The service and atmosphere is always clean and welcoming here. There’s usually not a long line and even so, it moves quickly. The one downside that I’ve experienced with this location is every time I order something extra sweet it tastes

Usually have no problem here. if anything, every time besides today I have had a 5 star review customer service is always excellent, but today was not what I expected. I showed the girl taking my order a picture of what I wanted from the

If I could give them a zero I would! Their coffee is amazing but not worth getting ripped off by their employees! Be aware of these girls! They are putting their own tips on your bill without you knowing or with your permission. A couple

It’s actually crazy how bad everything was at this dutch bros. for 1 the employees were so incompetent. obviously been to lots of dutch bros and the way they knew nothing and gave us the hardest time because the app wasn’t working and

Very busy, but no fault to DB. Servers were busy and courteous. Drinks were great. The music that was being played on an external speaker was overly loud and had F bombs in the lyrics. We were in Fort Worth on Tarrant Parkway More

I absolutely love how friendly and attentive the crew is always. Sometimes there's a wait but That just goes to show you how good their product is. And oftentimes they do their best too alleviate most of the waiting. More

I hate to be *that* person. I never felt like complaining was ever good for anything. However, it’s been months and it’s always the same. I love Dutch Bros. Truly. Always good coffee, drinks, etc. however, this has to

Ordered a Cocomo Freeze and all I got was Chocolate milk. Also ordered a Passion Soda and all we got was soda. ZERO FLAVOR. Maybe the employees need a refresher course. Perhaps in what thier job actually

I am sad about this post. Dutch brothers quality is slipping. The customer service was poor. And they didn't know how to make a simple sugar free cocomo freeze. I will not return to this location. More

The only reason I didn’t give 1 is because of the customer service, ironically it’s also what I’m complaining about. They’re nice, but twice I have been to this location and have waited 20 min for

Went through the drive through this morning having. I’ve been have an absolutely horrible past few days and I saw this when I got home. I always have excellent service here

My friend and I were so excited to get a hot coffee from here but unfortunately, it was a 20-30 minute wait to just order our drinks. Several cars in front of us had even left.

The drive thru was SO LONG, so it must be great. I ordered the Annhilator with Nitro Cold brew and my husband got a German Chocolate dutch freeze. Both drinks were super yummy

This is my go to location! They are absolutely amazing, and so down to earth! Their drinks are so yummy and affordable, and their muffin tops are a real treat! More

Walked over to grab some coffee ☕ while I was having my oil changed at Service Plus. I ordered the Annihilator and it was delicious!

This Dutch bros location is always so slow. It’s good, but waiting 30+ minutes for a coffee is just not worth it. More

A great place to go for your favorite espresso drinks! I love their selection of sugar free flavors. More

This is not your average specific-to-only-me complaining review. This affects everyone.