Poor workmanship, shady business and terrible customer service. Hired Dollarwise five years ago to install a back water valve at my property line as well as some miscellaneous plumbing jobs around my home. The first red flag was when Frank (I believe is the owner) demanded full payment upfront. In my experience, no reputable contractor will do business in this way. The most they should ask for is a deposit and possible progress payments. The technician working in my home on the miscellaneous plumbing, went through my home and helped himself to my tools and other supplies like duct tape without asking. I found it odd that he would not have all of his own supplies. The largest problem by far was the back water valve. At the outset of the project, it was agreed that Dollarwise would provide all supplies and remove any waste materials after the installation. After installation was complete, they left my valve access stack without a proper permanent cap and a large slab of waste concrete from the excavation on my property. When I asked Frank about the concrete he said that I could use it for a pad for my garbage bins. When I reminded him that they had agreed to remove the waste, he begrudgingly took it away a couple days later. When I asked him about the permanent cap, he said that I didn't really need one and he never returned to install the proper cap. Only five years after installation, the valve had sunk so badly that the sewer line was no longer aligned with it at the opening or exit. This caused chronic sewer back-ups into our basement (the opposite of what a back water valve is intended for). The city as well as the contractor I hired to fix the job agreed that it was the worst installation they had ever seen. Dollarwise should have braced the valve with something (like concrete) to prevent sagging. Moreover, the reputable contractor advised me that during the Dollarwise install, they failed to recap my water CC valve (next to the back water valve) during the excavation. As a result, the CC valve was filled with dirt which would be problematic if the city ever needed to access it. In response to owner: Invoice # 9698, July 13, 2012 and # 9695, July 11, 2012 I also have documentation from the city including footage of your work. The reason I chose NOT to contact Dollarwise to fix the problem was because Frank had been so difficult to deal with and I wanted the problem fixed properly. I can see why it would be easy to say "new owners" and my claims are false, but I assure you this has been my experience with Dollarwise. FYI, Frank is still listed as owner with the BBB.

I can't even begin to describe the amazing service I received from Frank and Dollarwise plumbing. I had my hot water tank repaired by a different company a year ago... Over the course of the year, this other company had to come back several times to repair their work... But the water tank would still continuously not work. A couple weeks ago I had to call EPCOR to come out and check the tank again... They found a gas leak. Seeing on social media that I was having issues with the tank, frank contacted me and come over almost immediately. He found several issues that were missed by both EPCOR and the original company that fixed the tank...and repaired them immediately.. He also found a second leak. The professionalism and service from Dollarwise has been superior!! Frank also contacted me several times to ensure that the tank was still working and that I was having no issues. This to me is service that goes above and beyond! For the first time in a year.. I feel secure that not only will I have hot water and no issues with the tank but I am relieved that my family and I are safe! Thank you so much!!

Great service from a trusted professional. We moved into a new house and a friend recommended Dollarwise for a clogged drain. Frank came over, and was able to solve two other problems at the same time; more importantly, he was able to flag two other major problems and come up with a plan to deal with them. At no time did I feel that he was trying to "upsell" me--he was just offering his expert advice at a crucial time. He spent all the time needed to explain the issue to us, and we'll definitely be hiring Dollarwise when the time comes. He also had an employee bring a part from another part of town so he take care of all problems at once. The final bill was not much different than what was quoted for the original issue. NOTE: Disregard the posts about "spam calls"--Frank got a call from an annoyed person about these calls while at my house and by the end of the call (during which Frank always addressed the caller as "sir"--an example of professional courtesy) the caller was strategizing about ways that HE could help FRANK with this issue. Highly recommended, obvs.

Had an issue with my kitchen sink drain and tried to repair it myself, but found there were issues with the existing plumbing that meant what I had going on was non-standard. Clay arrived same day without it being an emergency call or there being any additional fees to fix the problem. He was able to come up with a solution that didn't cost me any additional money or involve ripping out the existing plumbing but will prevent the issue from happening again. I also thought both drains might need to be replaced, but instead of agreeing and talking me into extra work, Clay said he'd really only need to replace the drain that was causing the issue and tightened the existing drain without charging me any extra for that as well! He was polite and friendly, even took the time to feed treats to my yappy dog. They also worked around my schedule as I had to pick up my vehicle that was in the shop. I was expecting a nasty bill but the pricing was VERY reasonable. I will be using their services again anytime I need plumbing for my condo!

Very helpful, prompt response, very professional. Both Shane, and John were definitely thinking on their feet. I had a water leak that needed a new faucet; which I provided. But the main shutoff switch under my sink was worn out and plugged. So the entire switch needed replacement. I live in an older warehouse repurposed as a loft; so this replacement doesn't necessarily exist. Shane looked through his entire work truck to find all 12 comparable switches, pulled parts out of them, to build one that worked for me. I was genuinely impressed with them and would definitely recommend them for future repairs if anyone is looking for an smart honest plumber at a very responsive and reasonable rate!

Excellent service from this company despite the chaos created after their telephone number was hacked. Eddie arrived after a call ahead to say he was on his way. From my description was able to correctly identify the problem (very noisy pipe banging after toilet flush) and had parts with him to correct. When I was asked if there was anything further I had a question about, once again he came through; diagnosing a calcified buildup in the toilet which he was able to clear. I will definitely call this company again and will recommend to my friends and neighbours. Everyone needs a good plumber; these guys qualify!

We noticed a leak coming from within our wall very early and was able to call Dollarwise quick enough before it turned into a flood. Eddie got to our place super quickly, diagnosed the problem instantly and went to work. He told us what what happening, what he would be doing and educated us throughout the process. He was very friendly and professional and turned what could have been a disaster, into a quick fix with little stress along the way. We can’t thank him enough. He saved our apartment from flooding and provided us with a great experience. Eddie is a LEGEND! ✌

I had used this business last year and was satisfied. Used them again for a leak in my bathroom and to clean my furnace. The work was good but I would not consider this business budget friendly I realize plumbers are expensive but for a total of an hour for both jobs I could certainly have gotten a better price. This was not a complicated repair. Asked for a more detailed bill but have not recieved $30 dollars for parts and $450 plus for labor? Total bill of $568 I'm a bit stumped at the 450 labor charge for an hour of in home hands on quick repair

We had a backed up line in our toilet on the 22nd of this month and called to get this repaired. They were referred to us by a friend and it was a good call. Eddie and his colleague came about an hour after my husband contacted them, and were extremely professional and helpful. He explained everything to me and were friendly and efficient! The problem was resolved in about an hour and the price was very reasonable. We got a senior's discount and the job done was thorough. I'd definitely recommend them to anyone having plumbing issues, thanks so much!

Frank and his crew are very knowledgeable and responsive to your needs. They provide honest opinions/diagnosis on what work needs to be done and are trustworthy. Their workmanship is outstanding and they complete their service in a timely manner. If you want quality, reliable service at a very fair price, look no further. A truly professional company that stands behind their work and their name. I highly recommend this company to everyone. Give them a call for all your plumbing and heating needs - you won't be disappointed.

Great experience! I needed a last minute entire kitchen sink p-trap system replaced and they showed up with a couple hours. Frank arranged it all and said one of his guys would call ahead of time. The two gents gents showed up and were in and out within 1.5 hours, with no mess left behind. Be sure to ask for Dan... he came prepared and was a great problem solver on-site. As a landlord with a rental properties and a primary residence... these guys are now my go-to plumbing and heating team.

Called Dollarwise the evening prior on a clogged and leaking kitchen sink. Frank gave some advice and arranged for his plumber-Eddie to come out next morning. Eddie called to confirm, was on time very polite and found and solved the problem. Very professional kind. great service very nice people and no issues. Recommend highly Dollarwise and will be calling them for future work. Extremely happy with everything. Thank you so much Dollarwise

Thank you for sending out the plumber to our home on Nov 10 the same day we called!! The plumber was knowledgeable & efficient while looking at the most cost efficient fix. An added bonus he completed and fixed our issue on the same day despite the extra work going to get the part and the long day of work ahead. Success we have hot water. We certainly recommend Dollarwise Plumbing & Heating service! Reasonably priced as well.

Great experience overall. I needed my tub drain augered in an apartment building. The dispatcher I spoke with was friendly and was able to book me in for the next morning. The plumber called ahead of time, brought the right tools, and provided a recommendation on how to prevent hair buildup in the future. You never know when you’ll need a plumber, and it’s good to know that Dollarwise is a reliable choice.

We own 7 rental properties and have used Dollarwise Plumbing many times. They are always on time, respectful and fair priced. We have used them for small plumbing repairs, cracked toilet replacement, burst pipe, full tub/shower install and even to replace the entire bathroom "stack" that had eroded over time (60yr old original copper). Always reasonably priced and professional. Thank you Frank and Eddie.

I have called dollarwise for many things over the years and never wrote a review. I'm always referring people to them and any that use them have always been happy with their work. They are honest good people and the rates are fair. I'm glad the reviews here reflect their great service and I can't believe it took me this long to add a review. Need plumbing or mechanical work, look no further.

Once upon a time I bought a really old townhouse that no one had taken care of. Our condo management board recommended Dollarwise, and I've never gone anywhere else. I've had them out for 4 different problems, and each one has been fixed quickly and affordably. I even call Dollarwise when I need a recommendation for a different kind of contractor - I trust them completely.

Frank and his crew were amazing. They installed a new furnace in my home. They were very helpful, professional and quick to respond. They explained everything they were doing and left us feeling very confident in the work done. They went above and beyond for us. Won't be calling anyone else for our plumbing and heating concerns. Highly recommended

I called them in the morning, they responded right away and send people over to my house within few hours. Eddie fixed the problem within an hour. Very professional service, looks like they knows what they are doing. Price was really reasonable. Happy to have a plumber who won't ripped me off. Thanks to Eddie, a very nice person.

Exceptional service and seniors rate starting at 55 All work was completed in a professional and expedient manner when asked to address other issues. They were completed without compromise in quality and done in a very efficient manner. Will be calling them for any of my plumbing heating or air conditioning system services .

I called them to repipe my entire house . They were great. I got a few quotes from different plumbers but theirs was the best. They explained everything to me and showed me everything they replaced. They also did everything in a timely manner and were very professional. This is the only plumbing service I will be using.

We had a sink backup between units of our town house late on a friday before a long weekend and they sent Shane out to fix the issue and he did exactly that, plus gave some maintenance advice for the future and gave us suggestions on next steps to prevent things from happening again. Great guy did a great job!

My Hot Water Heater Tank was (35) years old and the thermocouple needed replacing so Frank Recommended a AO Smith 40 gal. Hot Water Tank for my home. I was impressed they were able to complete the job so soon. Next day they came in the morning and got the job done. I'm impressed with job well done. …

I was driving to work today and saw this a Dollarwise van pullover to help an elderly man who had slipped on the sidewalk and fallen. (And was wearing a mask while doing so.) While I didn't get any plumbing services from this company I'm giving them a five star review for having kind and caring employees.

Eddie came faster than I expected. He diagnosed the problem right away and had it fixed quickly despite having to go out to find parts. He showed me what was wrong and what he replaced to fix it. I would definitely recommend Dollarwise and will be calling them again if I need plumbing work done!

I have used dollar-wise a few times in the past and they are amazing! Frank is very helpful and very professional! There's a very good reason why this is a top-notch company in Edmonton. I would highly recommend this company and would use them again in the future for any of their services!

I have worked with the Dollarwise crew for several years now, and truly believe that they are one of the best in the city. Knowledgeable, good communicators, and interested in providing the correct solutions as opposed to a quick fix, which always benefits the customer in the long run.

Very happy with Eddie's work and prices! I called 12 different places for quotes and this place quoted $100+ difference than everywhere else! The finished work did not exceed the quoted price and fixed my problem! I highly recommend this business for your plumbing needs! Great work!

Eddie and Shane were out the next day to fix my furnace which kept going out causing my pipes to freeze. They were polite, informative to my questions and did good work. I would call them them again. Frank, the owner, was also pleasant to deal with. Reasonable prices.

Very happy with the repair service! Used this company about a year ago, and Shane & Eddie were great, and then again yesterday, Craig was wonderful too! They are all so polite and you can tell they truly value their workmanship. I’d definitely recommend to friends!

Been using dollarwise plumbing for 3 yrs now and they have never let me down, thank you greg and frank for just replacing my hot water tank at a fair price. Recommend you all the time and everyo e I refer you too call and thank me for the referals

Frank sent Clay over to repair an outdoor tap. He was there within an hour and a half! He had the part needed, repaired it and was on his way. On a Friday afternoon, yet! I definitely recommend calling DollarWise for all of your plumbing needs.

It started with detailed communication with Frank, followed up by Eddie and colleague coming to diagnose our Water Tank issue. The issue was diagnosed and fixed efficiently. Good honest advice was provided. Will certainly recommend Dollarwise.

We had Dan and Clay out to do some work and were very impressed with their professionalism, attention to detail and the quality of the work. No surprises, no secrets, just honest information and great work. And all at a great price too.

Two great guys. Very professional, and very friendly. Oh, and cost of the pluming very affordable for us seniors. Also I have to thank them both for their suggestion for a wall panel from a supplier close to where I live. Thank you both

Had these guys come in repaired my furnace and replaced my hot water tank at a fair price. I definitely would have them back in my home as well as refer them to all my friends and family. Much appreciated dollarwise.

Frank was prompt, kind, efficient and overall a pleasure to deal with, i'd highly recommend Dollarwise Plumbing (as it was a long weekend, I had someone at my door in about 1 hour after my phone call). Thanks again!

Frank and the team at Dollarwise have always provided us excellent service and sound advice. We have had them complete several jobs in our condo and they always provide cost-effective services and are always prompt.

We use Dollarwise for all our plumbing and heating needs. They are both fair and reasonable in their prices, and do excellent work! I would recommend Dollarwise to anyone who needs a plumber or gas fitter.

These guys are great helped me out a few times and have also help my family. Fair price, very clean, and great service all in one ...thanks guys. I love my new sink in the kitchen, and the taps fantastic.

would highly recommend this company! they are fast, knowledgeable, and super friendly! We have used them a couple times now and would definitely be our first call if we needed a plumber again!

Frank and Eddie run a great plumbing company. They are fast, knowledgeable, fair and reliable. Their business has become an integral part of our business. Thanks guys. Keep up the good work!

Can't say enough Thanks to Frank . We had some plumbing issue which might have caused pipes to be frozen . Frank acted on that fast and resolved the issue . His charges were very nominal .

Great guys quick response, great installation in and out in time to surprise the wife, even took the time to check and quote a possible future reno. Thanks again Frank and Dan!

Over the years I have relied on Dollarwise for routine and emergency services ... and have never been let down. Highly recommend for efficiency, courtesy, and professionalism

We had a sewer line plug and these guys came in promplty to fix the issue. They were professional and very affordable. We will definitely be using them in the future.

Would highly recommend Dollarwise Plumbing and Heating. Job was done professionally and quickly with no sales pitch for upgrades. Excellent price for the job done.

Extremely knowledgeable ! I received quite an education. great rates.. I would highly recommend this company.. Frank and Eddie are both polite and professional...

Job is well done in a courteous and timely manner and is at fair price! The workers can explain in details where the problem is and how to fix it! Peace of mind!

Had a appraisal being done at a property yesterday when the appraisal company noticed a leak in my hotwater tank. Frank and his group had it fixed thus morning

Nothing but great service, Clay was awesome to talk to and explained everything very well and got my moms sink cleaned up and fixed very nicely

Awesome guy's, came to help on a Sunday and even helped with a another small issue that was above and beyond what we originally required

Frank is absolutely fantastic! He is very knowledgeable, takes the time to explain the issue and is very reasonably priced.

We had Eddie do the work for us today and he was outstanding. We'd gladly use this outfit again and we'll ask for Eddie

Excellent service by Eddie. Very polite and professional. Spent time to educate me on the issues. Would recommend

The wonderful men came and fixed our water heater. it's like new! Their work is very neat and tidy

Kind, helpful, affordable, came on the same day, staff just as awesome as Frank was!

Editing previous review, as company had nothing to do with spam calls.

The name fits; they are very wise when it comes to taking your money.

Eddy is the man. Very knowledgeable and friendly. 5 star experience.

I don't understand the poor rating, these guys always do a good job.

The owner is amazing and knows his stuff, they do great work

Really great service, fair price. Very helpful people

Could not ask for better service. Highly recommend.

Helped me out on the phone for free! Thanks

Very good. They are fast and patient.

.Great guys , honest prices.

They were fast effiecient

Install sink drainage