On the rare occasion I try to make an appointment it's impossible, I'm happy to book in near future as NHS worker I understand the pressures and rarely need same day, but no consideration for working people unable to call at 8 or accept an appointment during working hours.

5 star to one of the receptionist Grace who was a massive help to me! She was so understanding, kind and extremely helpful. I had another encounter with one of the other receptionist however I didn't get their name and they were extremely

Receptionist is rude when your trying to get help I phoned to explain to that I couldn’t answer the phone and called back to get further assistance as advised in the text got told I would get a call back which I didn’t I phoned back today

I felt compelled to write a review when I saw how many negative reviews there were for Derry Downs surgery. I have always been able to get an appointment when needed and I have always found the reception staff helpful. Yes, sometimes you

Rang today for travel vaccinations, told can't get them as they have no nurse to do them until maybe middle of Sept'. Alternative is to go to a travel clinic and pay for them. Asked what happens if there is still no nurse in Sept'. Told

Every time you call and highlight no return calls or actions not being actioned, the staff refer to their experiences with their doctors are the same but as a patient calling about my own queries, I do not want to

I have only praise for all the staff at this practice. Always treated with dignity and respect. A special thanks must go to Doctor Bindra who is simply amazing.

Good when you can get to see a doctor. When you phone to book an appointment 2 weeks in advance they say that "all

Changed doctors for a reason. They have no care or regard for mental health.

Very satisfied with my surgery.i phoned at 8am fit appmt was seen 10.40.