DON'T PUT YOUR STUFF HERE (Menaul location). IT'S FILTHY. Wind blows dirt & sand inside the units constantly (I've had a 10x20 space since 2014) ‐ EVERYTHING gets layered and seeped-in with grime. I've had to double wrap everything in plastic & seal boxes airtight. PLUS: OVERPRICED. When I 1st moved my stuff here, the place was locally owned, prices reasonable, & the staff worked with you (still wld not have chosen it had I known how filthy it would be). Since corp-takeover as Cubesmart no matter the conditions they'll raise the monthly rate on you $25-$38 in as little as 9 months from their last increase - & fine you $10 if you're a day late. And another $10 every two weeks. I plan to move elsewhere as soon as I can even tho disability & age makes it outright painful. Also: YOU have to pay THEM an ADDITIONAL rate to do online or credit/debit payment!! Other storage sites are HAPPY to take digital payment FREE. Worse, it's not even a flat fee, but a percentage of monthly rate - so at 2% = $5 for a $250/mo pymt though that was a year ago, could be a higher percentage now. So if you wanted to expedite payment & already had a late fee you'd have to pay half-again the $10 late penalty for trying to make it right. PS: Spare me. My name is RIGHT HERE so you KNOW which (9‐year!) Account I am. And I'm NOT giving you any excuse to root around my unit when I'm out of town and CAN'T be there, tho that wouldn't stop you, would it, from NOT charging me yet another $34/month starting May '23 for having to wear disposable Tyvek coveralls just deal with the filth when I AM there. And let's not even talk about the stupid "Cubesmart" stickers you slap all over my lock every time I'm not there to (have to time-consumingly) remove them.

I will point out that I agree with another reviewer; YOU Will ALWAYS get cheaper prices using the online reservation app. That being said, I had a bit of a shuffle of the date that I needed the unit. The unit was already available for rental on their end and in the end, I needed it sooner than I expected. However, this caused price problems. The gentlemen that work there have gone above and beyond to get me my ORIGINAL quoted price even though I already signed the rental lease and have paid for three months of renting so far. They actually said that they will make sure to refund me on the months that I paid over the rate of the original quote. Cheaper than what I signed for and refunded. That's quality customer service. They are polite, talk to me, remember me, help me get the door or latch shut when I'm struggling. I CANNOT say enough good things about this particular storage place or the people that run it!

I recently rented a storage unit at CubeSmart , 306 Menaul NE, Albuquerque New Mexico 87107. Tanya was my CubeSmart rep and she did a great job in acclimating me to the facilities policies and procedures as well and entry and exit. There was a problem with my phone when I first applied but Tanya went above and beyond to see that I received the best deal possible. I would recommend this storage facility to anyone in my area looking for a place to store their things. - JD

Amazing place down to earth people that genuenly care about peoples situation. The security is great, its a gated facility that requires a code to get in and out, and they have over night security. The prices are reasonable and the guy we spoke to, Warren, made a positive impression on us he went above and beyond to help us and he is always smiling, positive and in a good mood. I recomment this storage facility one hundred percent they really are an exemplary business.

This is, without a doubt, the best storage place I have ever worked with! And I have stored things in several states, on many occasions. The manager is especially nice, thoughtful, and knows what she's doing. She made this place even better than the good facilities they have, by being easy to work with and very professional. We felt very secure about our things being here. If only all the storage places were this fantastic! Cannot recommend them enough!

James and all the staff at this and other locations I've used (ABQ and PHX) have been great ! Prompt, professional, courteous service. Hats off to the HR folks for picking good people and a tip of the hat for CubeSmart corporate for setting high standards of cleanliness and customer service. No wonder the mom and pops that they replaced at our AZ locations can't compete. C'mon local business owners - up your game!

Your personnel staffing the facility where friendly and customer service was good. However, I was charge for another month the day I vacated without any pro-ration or accommodation which I feel is a sad reflection on your companies policies. Many of us will in the future re-rent, unfortunately this experience will prevent me from using CubeSmart again. Please adopt a more compassionate policy for your customers.

Drive up access for easy storage, even sprayed my unit for bugs before the move in!! I moved my mom from her big house in Tuscaloosa, Alabama to a small apartment here in Albuquerque. She had way too much stuff so I was in need of space to keep it all. I chose this spot because I couldn't get over how friendly the managers were. Who knew southern hospitality would follow me here. Great spot!

CubeSmart management company has just taken over this property. And they are guaranteed to give you great service great deals. And the management team that was there prior is still there to provide for your storage needs. If you want a great deal with secure and video surveillance and recording of your storage Cube this is a good place to go

Really have to give a shout out to these guys. It's refreshing to do business with someone that has their act together...rare to find anymore in ABQ. That free truck you get to use on a move-in is an incredible deal. I think I paid a total of $5 for fuel for that box truck. great place, check it out!

Adam and Eve They are The Best friendly I love this location easy access parking is great never never had an issue or a complaint at this location they always keep me posted and updated and remind me on my payments before hand if I could give 10 stars I would staff staff is very friendly and nice

Me and my sister came to this location and were going to check out another place but when Blake assisted us we knew this is where we wanted to store our belongings. Blake answered all our questions and treated us like long time friends. I reccomend this place greatly.Thank you Blake!!!

The customer service I experienced from Adam and Aaron was outstanding. They were able to accommodate me and make my move in experience a smooth transition. In todays day an age great customer service is almost extinct so my experience here has been beyond great!!! Thanks again guys

I would just like to say that Adan the store manager at Manuel location was very respectful very kind and helpful. I appreciate your call back right away and instructions on what to do thank you for inviting me in and making me feel comfortable and a safe place to have my items

Gentleman who(sorry forgot his name) who did all paperwork was very pleasant. Showed me where to go and how to use codes to get in and out. Units very clean not even dusty. Very clean. This is where we go from now on. Will recommend to anyone needing storage unit.

Great place to store your valuables. Very secure and I like that they do security checks on locks daily. Felt very confident in their security. Staff is top notch and friendly. Big shout out to Blake for being super friendly, funny and accommodating.

LOVE this place! Both James and Jess went out of their way to be helpful. Moving is hard enough, but I am so glad this is where I chose to store my things. From getting my unit to actually moving out they were wonderful and caring. Highly recommend!!

Adam and Blake were super friendly and helpful. I was looking for a place to store my house full of stuff after moving from San Diego and they made the process easy and cost effective. I would recommend them to anyone looking for a storage facility.

I definitely recommend this place. I have been using them for 3 years and every time I need a storage I only go to them. The staff is so friendly and welcoming. I needed a storage ASAP and cubesmart had exactly what I needed!! Thank you Nigel!!

Storage Spot has been really good to me. Easy to work with, accommodating and convenient. Great place to store stuff. Warren, the site manager, is an awesome person to work with. Very supportive, goes the extra mile, and is friendly and kind.

I love This Place even their small storage held all of me an my wifes stuff and when i went in today Blake actually listened to us.not only that she really was professional and helpful Thats rare and she is why were gonna stay with cube smart

I rented a 10x15 storage unit. Large, clean facility, convenient accessible locations, helpful and friendly staff...how can you get any better than that? Oh yeah, they offer a FREE! move-in truck for renters to use also :)

Chase was very professional and made sure I had all the details and information I needed to check in. He took me around to show me my unit and the surrounding area. I felt comfortable and informed when I left.

Very attentive and professional. Attention is given to details and the needs of their customers. Tanya's is a dedicated employee who is knowledgeable and goes that extra step to develop a connection.

Adam was extremely helpful, on the phone last week, and yesterday in person. He gave me a tour of the facility and answered all of my questions. The facility is monitored and secure. Thank you!

I set up a reservation at 7am and was contacted as soon as the office opened at 830am. I was able to start moving my boxes into storage at 9am. Unit was clean, dust free and ready for me.

Water got into our unit and settled in a large puddle ruining a few things. Everything in the unit was covered in dirt and dust as if the garage was just left open during a storm. Awful.

I owe my great experience in large part to the location's manager, Adam Chavez (302 Menaul NE, Albuquerque). Adam was helpful, informative and attentive throughout the whole process.

The lady who help was outstanding. She went above and beyond to answer all our questions and make our stay great. You have a gem in this employee. Thank you tanya for everything.

They have been super cool with us and understanding. My mother was in the hospital and they were very empathetic and helped us out. Choose these guys! Warren is awesome!

Chase was ultimately professional and knowledgeable, he help me and wife getting the proper storage that would need are needs. He made us feel as we were just at home.

Blake was extremely helpful and kind to my wife and I! If we ever need a storage unit in this area again, without a doubt we highly recommend this Cubesmart location!!

Shout out to Blake for helping me. I really appreciate your excellent customer service I feel safe with my things stored there I like the security entrance. …

Always clean and very nice staff. Never once had a problem or issue the whole time I rented a unit there. I will definitely always return back only to cubesmart .

The staff here is great to work with and are professional. They get the five stars as far as the corporation, two stars. Too greedy with their pricing strategy.

Cubesmart has always been my go-to for storage when needed. This location is by far the best! The staff is super helpful and always sweet. Great location too.

Excellent service at Cube Smart. James is both on top of it and friendly. I was offered free sofa covers and a cold water. The unit was clean, no complaints.

Been here almost 2 years and have been quite satisfied with customer service. Chase was very helpful today and James has also been great in the past. Thanks!

Its a clean and nice storage but they don't prorate, if you need an extra day or two they will charge you full price and make you pay for the following month

WORST CUSTOMER SERVICE EVER! When you call the local number, it goes directly to the 800 number and doesnt even give you an option to leave a voice message!

Great service but too many hidden fees. Just let customers know what they're paying upfront instead of offering discounts just to stack on additional fees.

Was very happy renting a unit here. I found a unit closer to home but always felt very taken care of by James and the staff at CubeSmart. Thank you!

Adam helped me change the locks on my units. Then he stood in 95 degree heat with me for an hour to fix a stuck key. Great people. Many thanks.

Great place, really friendly staff. Nigel was particularly friendly and got us the best deal around. If you need storage, Nigel has your back!

Blake helped us get set up with our storage unit quickly and was super sweet! She’s great, I look forward to renting here. Thanks Blake!

Fairly priced, good management and over a three year period, never had an issue with security for my trailer stored there.

April on menaulade things super easy, I was at the place for 5 min and I was done even on Christmas eve, thank you.

So fast and easy to rent a unit! Plenty of information in advance. Simple process to get going. Highly recommend!

Great place to store your stuff. We'll staffed and they take good care of their tenants as well as the grounds.

Blake was super helpful when i had to switch units.. the process was fast & easy.. great customer service!!

It was convenient. Also, management was very willing and able to accommodate/solve issues that came up.

Everyone was very nice and the facility was well maintained. Access was easy and never a problem.

This place is a great place to store your car nice staff. I would recommend this place . …

Blake was great! She was great at providing all the information we needed to make a decision!

Adam went out of his way to assist me regarding payments. He is an asset to this company.

April was great welcoming me and making sure there was no problems . GREAT Service. …

Blake was amazing, the phone interaction was very informative she helped me out so much!

It was in a convenient location, security was good and the staff was very helpful.

Such a clean & convenient place for my belongings! Aaron was such a great help!

Staffing was the best. Very knowledgeable and professional and very polite..

Employees were knowlwdgeable and friendly. The rates were competetive.

Great staff!! Very professional and knowledgeable! Thanks Adam C!!!

Cost of unit was MUCH higher than comparable units in Albuquerque.

Blake’s super chill, helped me out and good customer service!

Very polite and helpful and got me moved in right away

Good people! They are very accommodating and sincere.

The staff was great and always helpful.

Awesome place very clean and maintained

Thank you cubesmart. You are great.

friendly staff and a good deal