I was treated with respect. I was undecisive with certain unit options, so the agents were very patient with me. All in also, Kenny was very kind and friendly. He showed me around, no rushes. The hallways are clean, ample space to walk around. I've been with CubeSmart for a bit over 5 years, no complaints. I'd definitely recommend!

I would not suggest using this storage location. I stored my belongings here for five months. After moving out, I found mice droppings all over the floor and on a good amount of the items that I stored. The insurance that was provided does not cover against rodent damage.

Ms.Kathy was so pleasant. She took her time explaining everything also she was very informative on procedures that I needed to do to help with paying for my storage. She was patient and helpful to me. I had a great time also very friendly and loving personality.

This was my first experience with self storage. I've heard horror stories. However, if the staff at Albermarle is any indication, the level of service in terms of staff and facility, is terrific. They should be an example for Cube Smart's other facilities.

The manager was helpful and pleasant. She found me a better space when the one I reserved was not quite the size advertised. Approximate does not mean being way off with the advertised size (it was short by a foot both ways . . . length and

I just rented a unit this afternoon and was impressed by the quality and efficiency of their service. Cathy was happy to show me a few units at varying sizes and gave me recommendations based on the items I intended to store. She made the

I have mixed fillings about this storage, the staff is nice but 1. There was a fire, and we lost belongings. 2. It was compensated. 3. My cubical is in debris and ashes, and every time I go, it's a nightmare. No cleaning service was

I have already recommended it to someone. Once you understand the terms of the lease it's easy and the free truck is a good offer. The facility is a little run down however, not the easiest to navigate inside and no climate control.

Got my first storage from cube smart. Both Kathy and the other woman at the desk were so welcoming and helpful both times I went to view the available units and answered all of my questions. They were informative and friendly.

Very harassing, poor people skills, and whenever you need toxcall their manager they're never available. Nor do they return calls. Been with them 2 years and the service has gone down horrendously.

Getting into the storage facility was simple and quick. Gladys and Debbie were very knowledgeable and helpful with directing me including helping with my belongings for storage. Thank you

Caton Place location in Brooklyn, NY Great service provided by Merle and Alexis. They were friendly, helpful and very professional. They are a true asset to your operations. Thank-you

Friendly and super helpful staff, pricing was also affordable and with easy access to storage units with multiple elevators as well. Absolutely recommend this particular location.

Extremely unclean premises - evidence of rats, mice and roaches. Not climate controlled. The pricing is INSANE for what you're getting. Don't rent here.

Customer service on site at the Albermarle is great, they are super helpful. Debbie always helped me and was kind, courteous, and efficient.

Start to finish my experience was easy, straight forward, and professional. The facility is kept clean and the staff is always friendly.

My experience at this facility was excellent. Debbie was very helpful pleasant. She explained everything. Will definitely recommend.

Excellent service, much appreciated-- I can't vouch for other cubesmarts, but the people here are terrific!

Terrible terrible experience. Debbie was rude and unhelpful. I will never be using CubeSmart again.

Kathy was so helpful and made me experience so enjoyable and easeful