First time cruisers and a bucket list vacation for my wife and I. We did a seven day Alaskan cruise and our TA, Gayle Takashima, could not have been better! She held our hands, metaphorically, and guided us through the process seamlessly and painlessly. Offered great suggestions and recimmendations and, ultimately, booked us a phenomenal cruise! She even added on a Rocky Mountaineer excursion to our cruise. It was 15 days of well-organized and luxurious bliss. Could not have asked for more and everything from connections to transportation went smoothly. Highly recommend Gayle and Cruise Specialists to make your cruise and whatever else you tack on to it, to be a great, great experience!!

Why 2* ? Well, pity I guess. The (lack of) service I received would deserve 0*. As soon as they get a hold of your money they drop you like a hot potato. No communication, not even basic info. She took the time and trouble to send 2 short sentences after several warnings. Half of it was incorrect, untrue. (Have written evidences.) There are many good travel agencies. Choose carefully. Learn from my mistake. Avoid this one. You're welcome.

I booked a Holland America cruise with Cruise Specialists. They new so much about the ships, that they picked out the room that was perfect for me. Experts indeed!

Gayle and Marie helped us with our latest booking and have been wonderful to us over so many years. We appreciate their kindness and interest in our travel goals.

Bridgett Quinn Webber is an outstanding cruise consultant and provides excellent personal service and has great support staff to assist with all the details.

Bridgett was very helpful in getting us the cruise we wanted, cabins mid ship and dinner reservations. We have a 14 person group and she made it easy!

Have booked many cruises with Gayle Takashima of this company and all our experiences have been extremely positive. Great service and excellent value.

I HAVE HAD NOTHING BUT GREAT SERVICE. THIS WAS MY 4TH BOOKING WITH THEM AND i HAVE EVEN HAD MY FRIENDS START BOOKING WITH THEM AS WELL

Excellent travel agency