Crossland Ford

681 reviews

Shop No 2 PN A118, Rd No 9, Main, Sikar Rd, VKI, Jaipur, Rajasthan 302013, India

www.dealer.india.ford.com

+919930612479

About

Crossland Ford is a Ford dealer located at Shop No 2 PN A118, Rd No 9, Main, Sikar Rd, VKI, Jaipur, Rajasthan 302013, India. It has received 681 reviews with an average rating of 4.1 stars.

Photos

Hours

Monday9:30AM-7PM
Tuesday9:30AM-7PM
Wednesday9:30AM-7PM
Thursday9:30AM-7PM
Friday9:30AM-7PM
Saturday9:30AM-7PM
Sunday9:30AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Crossland Ford: Shop No 2 PN A118, Rd No 9, Main, Sikar Rd, VKI, Jaipur, Rajasthan 302013, India

  • Crossland Ford has 4.1 stars from 681 reviews

  • Ford dealer

  • "So it's been almost 6 months since ford stopped It's sales in India and continued with the Service assurance"

    "Staff Well mannered, But Poor Service"

    "I am giving one star only because it is least"

    "Crossland Ford is a total different experience as far as company Service centers are concerned"

    "This place deserves zero star, worst services and customer support"

Reviews

  • Vinay Choudhary

So it's been almost 6 months since ford stopped It's sales in India and continued with the Service assurance. In these last 6 months I have visited Crossland Ford service center 3 times, once for Adblue refil, once for Software updates and a sensor issue and thord time for my periodic 20k service. Let me say this, I haven't noticed any difference, from service point of view you dobt feel like ford has left India at all. The Staff at Crossland is professional and Informative, they provide you with all necessary information and some extra. Tea/coffee/water are always available at the customer lounge. All in all, visiting the service centre has put me at ease for now that my dealer will provide me with best of services regardless if ford India is there or not. KUDOS to the entire Crossland Ford Team.

  • Dr. Mainpal Singh Lakhtakia

Staff Well mannered, But Poor Service...at all,nd Disappointed of bad attitude towards customers. I bought Ecosport Titanium that time no any Test ride avail for me & my Brother in law. My relative ''ve bought Ecosport Platinum Edition at Dehli nd get Benefits of RTO rate. My Doctor Friend Plan to buy it from local KS Ford dealer,JHUNJHUNU. Regarding Car 1st Services......I 've contact Many times.,but not Proper Response. The Crossland Workshop deny twice to pickup my vehicle from PRATAP NAGAR,Jaip JA. Pls. kind u'r Attention towards Care& Service of Existing customer.nd improve it. Thanks.

  • karamjit singh

I am giving one star only because it is least. I have my car repaired and serviced for gear box, they repaired that but took more than 15 days although they told me for 4-5 days initially. They also said my clutch plate is damaged when I reached they haven't even opened that (were trying to charge more) . Also they damaged my CVC cyllinder of break oil and not even accepting that instead of repairing . They uses their own created email I'd for rating themselves I didn't get any message for rating. I also lodged complaint on Ford toll free but no result till now. Worst service centre.

  • Sukumar Patodiya

Crossland Ford is a total different experience as far as company Service centers are concerned.. Abundant of Very polite & supportive staff. Simplified process from Car-In to Car-Out. No excess / unnecessary parts change or labor charges levied. Huge space, Customer Waiting Hall, Restrooms, Car Washing space and a lot more with fast delivery of your car. Within 2 days - Service, Routine Checkups/oil/filters change, reported problems rectified, Dent-Paint Job Done, Insurance Claim done, all paperwork done, AC Job Done and D.O. Received, and my Car Ford Figo delivered.

  • SIDDHARTH SINGH

This place deserves zero star, worst services and customer support. Had problems in my car from day one after 2 months they are not able to resolve it and some of them manipulated me to delete my previous review to resolve my issue. Do not buy any vehicle from here they are providing used and defective vehicles. There are other dealers which are providing great deals and are also very helpful like k s ford. And one of their personal told me that " ford liya hai itna toh sehna padega". Very horrible experience.

  • polvina malahara

This is the biggest scam in name of service centre , all the reviews written here are fake I can guarantee as I have visited the place and almost alla customers were struggling at the hands of the crony , cheating policies of this company . In my personal experience our car was picked up a month and half ago and had some work of rs 3500 and now they are asking for rs2600/- and yet the car is with them , they have literally stolen the car and am pretty sure that they are stealing parts.

  • Rahul Jaipal

Today we got delivery of our first car, ford ecosport and it is great experience to be part of ford and specially CROSSLAND FORD. Deal was finalised on our first visit itself with Mr. Mubarak, I have visited many companies showrooms but the experience we had here is great. Staff is very nice and cooperative and have good knowledge. Hope our relationship with ford is just a start.

  • Kunal Bhardwaj

I stay in Faridabad, However I get my ecosport serviced in Jaipur 256KM away from my home . When it comes to get my car serviced I am choosy and I don't trust services easily. I visited this place due to an minor accident approximately 2 years ago and till the time "Mr. Trighun sen" is working here & I have my a Ford car I will get car serviced in Crossland ford only.

  • Mentalist Harish yadav

It is a great show room and workshop for Ford motor vehucles. Located on main road with almost all range of Ford motors. The staff is very couteous and with full knowledge about their vehicles and its specialities. Mr Avi , the GM Sales has tremendous marketing ability. The show room as well as workshop is very spacious. Workshop staff is very skilled.

  • Yusuf Khan

If you are planning to buy a vehicle from cross land ford jaipur, please make sure everything is in order before making the payment. Because once you made the payment no one is going to hear you even if there is no jack in your car. They are not going to arrange one for you. It happend with me. After intervention of Ford corporate, Issue resolved.

  • Deepak G Sharma

I recently purchased my new car from crossland ford,it was very amazing exp the way they make me very comfartable and qiuck in all services and assissting me well to get a good overview about my new vehicle and get the formalty done at the time of purchase and giving me their best services to me after purchase also which was least expected.

  • Anu Balwada

Zero star, Sent my car for service , instead of repairing they damaged my car break oil cyllinder and not even accepting their fault instead of repairing. And asking for very high money. Very rude behavior, no importance to customers and their problems. Worst service centre I have ever seen.

  • Vishal Sharma

Worst ever customer service experience with the sales staff. They were just merrily sitting around and gossiping. Least bothered about the customers and the staff was very unprofessional and unapologetic. In short, avoid this dealership and go for other ford dealerships in Jaipur.

  • Ajay Choudhary

Showroom visit is a complete waste of time. First when you visit the showroom they will not attend you and when they finally do, they will treat you like garbage and make you feel like you don't deserve to buy their car. Visit at your own risk.

  • Navdeep Singh

Very very nice delivery and behaviour is also very good in showroom staff Mubarak qureshi sir i am so happy for giving me ford endeavour delivery and behaviour 10/10 i am so happy sir Crossland jaipur 10/10 rating Mubark qureshi sir team leader

  • sanjeev choudhary

Pathetic customer service, where you will be judged on basis of your appearance. What is even worse is the shear arrogance when same is pointed out. The sales department needs a overhaul including the manager who can’t keep his flock in check.

  • Harsh Jalan

Had an great experience to take delivery of ecosport!! friendly staff and they offer good discount and gives positive commitments which are actually full-filled recommended to people who are willing to buy ford cars

  • Ajay Kedia

Pathetic service. Zero management, zero coordination. Company is not even ready to accept it's mistake. Experienced that two time and company people made sure that second time it is more worse than the first one.

  • ASHOK GODARA

Smart people with excellent services. Today visited the service station and the showroom for some quarries. Everytime I went there I felt the फेमिली वाली फीलिंग as Ford says. Wishing them all good luck.

  • sanjay sharma

इनको सिर्फ अपनी कार बेचेनी होती है फिर ये सर्विस के नाम पर लोगो की जेब काटते हैं, इनका सर्विस डेप्टमेंट बकवास है इनको गाड़ी वाश भी करना नही आता,, बस पैसा लुटो मज़े लो,,, कभी भी इन लोगो की बातों में मत आना

  • Business Official

It's complete froud by it's management only, all are here for looting money on the name of spare parts all employees are involved in this scam. Be aware choose another option never believe in ford

  • Shankar Somjani

Can you really make things right? I got a text today that you have serviced my car? Unless, you broke into my house and stole my car, I don’t have think you have serviced it.

  • Anubhav Sharma

WORST SERVICE EXPERIENCE "lost voice command electronic device within service" if you all want your vehicle safe and secure then don't send your vehicle for service at here

  • kk jahota

best body shop in jaipur no problem with calim settlement and service the dealer did everything to settle my claims and delver the car in 3 days choose only crossland ford

  • Nikhil Lochab

Time taken to resolve the issue (replace brake disc and brake pads) was much more than expected. However, staff is friendly and well behaved, so no complaints overall.

  • Amit Das

Staff is very supportive. My friends non ford car's engine got fail in evening and he has to park the vehicle somewhere safe and they fully helped him. Very genuine.

  • Hitesh Modi

My previous issue of referral bonus has not been resolved, even after paying half the amount advance they did not install the part. Asked for full payment in advance

  • Shafat Khan

Crossland Ford is an example of excellent dealership. The staff is Courteous, well mannered and their behaviour is excellent. Was delighted to visit Crossland Ford

  • RRB

I got best service in Crossland Ford, I'm very much setisfy with your service, Really you guys are Experienced and Reliable.., Thanks allot guys... …

  • Amit Pareek

Really a family feeling... GM service Mr. Vinod is a good person and very cooperative. Also staff is very well trained to serve. I love ford... Love to drive...

  • k mundaliya

They anybody don't know what is the real mistake in your vehicle. They know only one thing - how to make big amount in your bills. Worse services centre..

  • yadav manoj

Worst customer service experienced this time.take a whole day for servicing despite there is no major work.this one is not expected with ford.

  • Naresh Singh

The place to stay in touch with your team of professionals and customers satisfied the sales executive and happy journey to say family ride

  • Ram Krrish

Very poor service and misbehaving by manager and support staff i warmly denied to serve any work from cross land ford jaipur RJ 14 CN 3349

  • Rakesh Meena

Nice place for buying Ford cars Situated on main sikar road in Jaipur at VKI Good customer care and service Nice display of Ford cars

  • Chandra Prakash Sethi

Don't trust them with your vehicle....the staff also is very unreliable. Worst car service centre experience i ever had.

  • Siyaram Sharma

This palace have enitre series of ford cars ford authorised service is also available here @onestopsolutionforford

  • Ramkishore Jangir

I have paid Charges for RTO number plate May 2018 . Still Waiting for.. Every one can understand the service of..

  • Jitesh Biyani

No other reason to visit here unless you want to buy Ford. Good showroom may not be the reason to make you do so.

  • Pradumn Rathore

Sales department is pathetic & zero hospitality.. Didn't like the tone of the sales executive in particular.

  • garv gupta

We have bought a truck model is tata 407 . Staff is very polite and helpful . I had an amazing experience .

  • Abhishek Singh

My new car parched from here great service with good price meet mr Mahinder meena for enquiry best person

  • Sudeep Singh

I m not happy this service & work staff .Hm unke kam or unki bt se Kush nhi h . Btate kya h krte kya h .

  • abhishek khandelwal

Okay place.... Workman's are not so competent Good for regular service...but not for major works in car

  • manoj yadav

In a 3 Days My FORD ECO SPORTS repaired Good Work And Hard working All Employees. And Nice Behaviour.

  • Kuldeep Singh

Kamlesh Varma good seles person Manager best person mr. Sidharth chouhan all of think best mangement

  • Ankur Vardia

Tata truck dealer. You can visit here for Tata commercial vehicle ranging from small CV to Heavy CV.

  • shailendra agarwal

Worst service, doesn't care about customer problem and also very rude employees. Worst experience.

  • Suneel Kuwal

Very good service and staff... Really when he came here I feel. .Feel like family.. …

  • Dr.Ankit Gupta

Third class services No time punctuality No proper response Nobody concern about customer delay

  • Pawan Kumar Rathore

Very nice showroom, nice staff, great support. Free pick-up and drop for vehicle servicing.

  • Shrikant Singh Rajput

Very nice place,good accomodation,behaviour is generous.MD is a peraon with helping nature.

  • Ravi Saini

very bad Management. there is no system for customer support. work quality is low

  • Pranav S

Had a fantastic experience buying my Vehicle from them.Great people to work with

  • ADITYA GOODS CARRIER

Osm service and friendly team but service center have a few space not satisfying

  • Ashwini Kumar Pareek

किसी जमाने मे गुलजार रहने वाला आज फोर्ड की विदाई के बाद सुस्त सांसें ले रहा है !

  • Bijendra Singh Chauhan

Wonderful place to buy a Ford car. Superb behaviour of staff. Great experience.

  • pranav sethi

They make fake promises and try to charge unnecessarily would never recommend.

  • Sumit Pandey

Good ambience. Staff is very polite and showroom is located on main road.

  • BHAWANI SINGH KHANGAROT

So so place but service very poor. Should improve customer relationship.

  • Bharat Jangir

Happy to see the amazing gesture and great service. Keep going good luck

  • Vinod Sharma

Good place to grab the quality deals for your commercial vehicle needs

  • Deepak Soni

Best TATA SCV / LCV dealer where sale & service facility available .

  • rajesh bhakar

Best place to get your vehicle service realy treat u like a family

  • Zidi Munde

Ford showroom nice service Dont have Cash less Insurance facility

  • Rajendra Chaudhary

They are very polite and do best for satisfaction of coustomer.

  • ansh upmanyu

veryy cooperative staf members... n nyc service crew as well..

  • Technical Master

I don't like this place and the staff is not good behaviour

  • Mahen Parihar

Very well designed and good infrastructure

  • Anshul Poonia

Very well trained staff.... Good service

  • Hari Singh Naruka

No sarvis mistri koi kaam ke nhi h

  • Suresh Choudhary

Good staff, helps you well

  • mkm yari

Pars nhi milte time pr

  • Ashok Sharma

Very nice service

  • Dharmendra Saini

जय जवान जय किसान

  • Travels video bay# rohit

Chor Company hai

  • kuldeep sharma

Best services

  • Kanhaiya Lal

Bad sarvice

  • KAMAL SINGH GURJAR

Bakwas

  • Mukesh Sharma

लव इट