On Saturday, October 9th at 3pm Crestmount Funeral Home Fennell Chapel held a Celebration of Life for my mom! We would like to thank Shelly for doing my mom's Celebration of Life Ceremony!! Shelly, a lot of people commented on how well you did. They all said you spoke so well and that you are very good at what you do!! On behalf of our family, it was nice to meet you, and thanks for speaking about my mom and family!! We would like to thank Jessica who is one of the Funeral Directors at Crestmount Funeral Home. Jessica is the first one we meet and she laid everything out for us. She is very professional and a caring person. Jessica, thanks for being there every step of the way for me and my family. I would like to say thanks to Kellie in advance, since I will not meet her until Tuesday, October 12th. Kellie will be guiding me through the aftercare support of my mom's matters!! Overall, Crestmount Funeral Home Fennell Chapel is top shelf in my opinion. Their service is exceptional, they really care about you and your family. They go above and beyond with what is required!! On behalf of the Duvall family and Allan family we would like to thank everyone from Cresmount Funeral Home Fennell Chapel who had a part in our lives during this difficult time. I highly recommend Crestmount Funeral Home Fennell Chapel.

My mother's passing in June was sudden. Although it has taken me some time to analyze what occurred during the visitation and funeral, I know Cresmount Funeral Home did their best to provide good service. I do believe there are areas of coaching to prevent future misunderstandings. First, D'Andre sent an email with a copy to Paula Papanaum. Till this day, I have no idea who this person is and her relation to my mom's account. Any staff member associated to a client's account should be introduced in some capacity. Second, D'Andre told the family to choose music, which was provided (27 in total), however not one was played during the visitation. Third, a so-called "pastor" unknown to the family, tried to take advantage of the situation, and attempted to tailor the funeral service to his liking. I immediately shut down that possibility after I spoke to Rob. Only family or those they choose should be able to change funeral plans. (Btw, the pastor dropped out of the service at the last minute). In retrospect, the Fennell Chapel site was clean, organized and the staff were lovely. On behalf of my family, I would like to sincerely thank you for taking care of my mom.

Our family lost both our Father and Mother in a 4 1/2 month span. Although my parents had purchased pre arranged funerals (everyone should do this) there are still some details that need to be decided upon and our funeral director Stephanie was absolutely fantastic assisting us. She had great knowledge of the process and treated us with the utmost respect and showed us great compassion during our times of grief. My parents chose cremation, when my mom passed away and it was time to place her in her final resting place Stephanie came to that service to be with our family and she was on her day off. That goes way beyond the call of duty. That is how the whole Crestmount organization treats people. Our family is so thankful of the entire staff at Crestmount and strongly recommend them for all of your funeral needs. There is no doubt in our minds that they will take care of them in a professional manner. We feel they are second to none in the funeral business.

My family's dealings with Cresmount from the moment we stepped in for the initial meeting to the minute we stepped outside after the service was nothing short of exceptional. Planning and arranging the service and all of the components, not to mention while still under lockdown restrictions, was such a daunting prospect but Jessica and everyone at Cresmount handled so many aspects of the planning process (from the flower arrangements to immediately posting information online to providing a fantastic Minister to conduct the service, among many other things) that it really eased a huge part of the overall burden. The service itself couldn't have been any more perfect; much to the agreement of the entire family. We cannot recommend Cresmount highly enough. Thanks to them and thanks, in particular, to Jessica for all of her help, compassion and hard work.

The staff at Cresmount Funeral set and rise above the bar in the funeral industry. It's not just a job or a business. They take care of those that need them, like family. Every detail, every possible angle or occurrence is covered behind the scenes with a smile. Meghan, Steve, Lisa and the staff make sure not just your dear loved one is taken care of but family, friends and those who pay their respects are welcomed with care, class and dignity. After all is said and done and your loved one is gone, they check on you , make sure you have all the tools to detail with life after the fact. 5 stars is not enough in my opinion for professionalism given to my family and I would intrust in them for future arrangements when needed. Thank you Cresmount Funeral Home for taking of my mother and my family ❤️

My heart goes out to all of her family. Mrs. Drywood was my work week boss and I loved her from that week. There was another girl also who did not get hired after that week, but I was so excited that she did hire me at Sears Employee Cafeteria run by Versa Foods. I did work for her for many years and enjoyed her and also when your dad would come and pick her up we would have small chats. She was a wonderful lady but seemed to have a long life. I treasure every thought of her. I was only 16 and it seemed like she picked me up as if I was one of her children. She talked so much about all of you, especially John who used to visit her at the cafeteria. I was very sorry to learn he had passed. Thanks for every day I was with your mom. Darlene Featherstone Murray Age 63

This was the second time I used these services, first time was 33 years ago when my father passed away. I recently lost my mother and decided to contact them again. I made the call in the early hours of April 5th, while very distraught, but the person on the line walked me through. I felt very comfortable dealing with them and felt no pressure. Rob understood that time and care were needed during a very emotional time and allowed me to make changes. He called me several times to touch base and made sure I was taken care of. I chose to do it my way which would have been my mother’s way, and they complied. Everything was done as discussed. It was done with empathy, class and dignity. Thank you!

Our family was very pleased with the entire funeral experience provided by Cresmount Funeral Home. The planning session took our needs into account. The visitation was extremely well managed, providing a safe environment for all. The chapel service was very meaningful and the fact that it was live streamed allowed many more people to "attend" than even in normal times. The graveside commitment was done with respect and integrity. All staff were helpful and professional. The guidance provided in a follow up meeting made the many paperwork tasks manageable. Cresmount provided excellent service, following government restrictions, allowing us to fully celebrate the life of our loved one.

I only used Cresmount for my Uncle's funeral as his parents and grandparents had used their services and so they had all the details of cemetery contact etc. I think $300 for memorial card was very steep as they only gave me 25. No small prayer cards offered like in the old days. And the one fellow Rob was not very sensitive snd tried to make me feel like I was doing something wrong by not having my uncle buried within 2 days "like everyone else". Was flat out told that they don't bury people on a Saturday. Other staff gave me options, explained thst I could have have a Saturday funeral for an extra fee. He should not be in this business.

D'Andrea Leslie was professional, very kind, thoughtful, and very helpful with my mother's funeral. Her funeral was preplanned but there are always a few changes over time and D'Andrea gave us all the information we needed to ensure my mother's request was met. The funeral was beautiful and organized to the last detail. Kellie Gibb organized and sent off all the necessary documents so I had nothing to worry about ..thank you Kellie. Thank you to the entire staff at Cresmount Funeral Home, your professionalism and your kindness enable our family to say our final good-bye, you ensured my mother had a beautiful day. Thank you very much.

We recently contacted Cresmount Funeral Home for our father’s funeral. From my first call, my initial appointment making the funeral arrangements, the visitation, the church, the gravesite and the final meeting everyone we met who assisted our family with the dozens of decisions we made everything ran smoothly. I’d like to give special recognition to Ms Kellie Gibbs who demonstrated extra ordinary caring and professionalism at all of our meetings. Ms Gibbs provided information that was helpful in pre planning a future funeral for a loved one. Thank you to all the staff at Cresmount. Sincerely, Mrs Helen Giovis Adam

At Cresmount Funeral Home, my family and I felt at home. The staff was very empathetic, cared for the needs of our family, and made sure to make my mom's send-off and memorial a happy, memorable one. The preparations made for Mom, the service, keepsake book and the mementos in honour of our mom were done with such thought . The whole experience has left my family, friends and I with wonderful memories. Most of all, sweet memories linger of Queen Laureen- Mom . Thank you, Cresmount, for being like family and being on this journey with us.

Cresmount provided the arrangements recently when my husband died unexpectedly. They surpassed my expectations. Everyone was kind, professional, available for questions, requests and changes. The service was perfect. The lunch afterwards was very good … the organization, food, beverages and service. The wonderful staff attended to our every need, sometimes needs I had not thought of. They also focussed on the aftercare, which I needed with government forms, etc. Iwill be prearranging my arrangements at Cresmount for our sons.

It is with great pleasure to write this review with the Service the entire staff at Cresmount Funeral Home put on for my son Jermaine chase! My entire family want to Thank you'll for doing such a great job. Our heart was full to see what a great job and preparation was done. Special Thanks goes out to D'Andrea Funeral Director for taking such good care of my Family in these such times. So Thank you so much D'Andrea! The staff Thanks you'll! You guys are the best! Great Family Funeral Home staff. Ermine Radcliffe.

Cresmount in my personal experience was something I couldn't have asked for anything more, the arrangements were exactly as expected, even better and above in some cases. The staff was fabulous, they made me and my family feel like they to were part of the family showing there tender side keeping along side of their professionalism. I can only share my personal experience with Cresmount and as I mentioned, it was and is to hard to put into words about exactly how i felt during this extremely rough time

My heart felt gratitude to the staff at Cresmount Funeral Home. They were patient, thoughtful and caring. Rob guided us through the process with sensitivity and kindness. We were so thankful that everything went well. Phil did an amazing job navigating our video tributes and giving us a listening ear when needed. Kelly handled the paperwork professionally and gave us lots of good information. I would have been lost without the great service of Cresmount Funeral Home. Thank you so much.

We had the unfortunate need for services, but we were pleasantly surprised by the quality of service, and care. Not just for our loved one, but we the family as well. This team is outstanding and they made a daunting time easy for us. They took the time, and care to help us make decisions we were not sure we could at the time. From beginning to end we were pleasantly surprised and words don't express the gratitude we feel. Highly recommend this team.

Cresmount and their team went above and beyond to assist with my mom’s funeral. Robert was our main contact and he was nothing but incredible. During the most difficult time for my family, the funeral home and Robert were extremely patient, kind, and sincere during every step. There wasn’t a single aspect we would change and are very grateful for the organization and care for my mom. We thank everyone involved from the bottom of our hearts.

Cresmount Funeral Home has been wonderful not only to me but also to family members. Tyler and members of the staff have made me feel not only at ease but also extremely comfortable. The Obituary messages and pictures were just wonderful. Tyler explained in detail what has to be done. The staff showed kindness, patience and respect throughout the ordeal and have done everything in a very professional way. The Perez Family

It's always a difficult time when you lose a family member. My husband's brother passed away. He had a traumatic brain injury from age 10..but lived as best a life as he could...Cresmount guided us through this difficult time..special appreciation to Jessica Capretta and Phil Seagrove. Their compassion and help was above and beyond what we could expect. Thank you for making a difficult time easier for the family.

Cresmount funeral home is excellent. Our director Rob Young was very caring, empathic and passionate and helped us with all the decisions that had to be made. I highly recommend Cresmount. The care and detail that was put together for every aspect of the celebration of life ceremony to the memorial video was perfect. Thank you to Jessica Capretta who also assisted in the details. Everything was perfect!

My Mother's funeral arrangements were handled with the utmost in compassion, professionalism and dignity. I thank the entire team at Cresmount Funeral Home for crossing all the "t's" and dotting all the "i's". During the Covid pandemic they rose to the challenges and followed all the policies. The video link enabled those who couldn't attend the service to experience it from home.

Crestmont staff Kellie Gibb, Jenny Young, Robert Young, and everyone else from parking, reception, and overall customer experience were very professional and on point. I was impressed at how the staff was accommodating to certain funeral request that was cultural and made the effort a seamless process. My personal experience has been nothing but exemplary given a time of sadness.

The staff was extremely professional and compassionate. They did a wonderful job with the photos on the screen. My Dad's funeral was prearranged so we didn't have to make alot of the difficult decisions many families have to. It was an ideal location, close to the church and the room for the visitation was the right size for the number of people we had. Many thanks again.

To the staff of Cresmount Funeral Home, thank you for the wonderful services you provided for our Nonno Giovanni’s funeral. We felt so well taken care of during such a difficult time. A special thank you to Lisa and D’André for all of your support and care. You were both amazing to deal with. Highly recommend Cresmount Funeral Home to anyone should the need arise.

Crestmount has cared for generations of our family- always with attention to detail and compassion. For decades, every person on staff consistently provided professional services from start to finish for our loved ones- always without issue. We can highly recommend Crestmount's services without hesitation.

D’Andre and Emily, along with the entire Crestmount staff, were incredibly professional, caring and supportive of all of our needs as we arranged things for my father’s passing. And, again during my mother’s passing two months later. During such a difficult time for our family they were outstanding.

The staff were extremely professional, courteous, and respectful at all times. We dealt mainly with Jessica, who despite being a young person in this business, was absolutely a credit to her profession. The whole team was wonderful. I would highly recommend their services should the need arise.

Very pleased with the service provided for our mother at Cresmount Funeral Home. All staff were compassionate and very professional. Staff went above and beyond to assist in anyway possible. Would definately recommend Cresmount.Thank you for everything during this difficult time.

A perfect service at a time of need. Crestmount Funeral Home went well beyond its obligations to become a trusting pillar of strength for me at such a sad and an emotional time. Definitely a family oriented atmosphere. Warm and welcoming. Dale Dobson Binbrook

Everyone and everything at Crestmount Funeral Home completely surpassed our expectations. They were thoughtful and very responsive to all of our questions and requirements. We could not have imagined a better outcome during our very trying time.

We would like to thank all of the staff for a wonderful service! You were all very heartfelt during our loss. We appreciate all the kind gestures throughout the whole service. Thank you so very much from the bottom of our hearts! John and Lori.

We have used Cresmount Funeral Home twice in 18 months and have dealt with D'Andre both times. He is compassionate, caring and professional. All of our needs were met and response times were good. I highly recommend D'Andre and Cresmount

I contacted Crestmount Funeral Home on the day my mother passed. They were exceptional!! I have already recommended them to many people. The staff were kind and compassionate and went above and beyond of our family. Highly recommend!

D’Andre, funeral director and staff were compassionate, professional and patient with my family and I during a very difficult time in our lives. We are deeply grateful for your support and attention to detail. Thank you.

Phil and Brent were very professional and compassionate at this very difficult time. When I asked for some obituary cards to be made for at the cemetery, Phil was able to come through for us. Everyone is very helpful.

Crestmount funeral home was wonderful in taking care of the arrangements for our mother. Their care and compassion was amazing and helped to ease our pain at such a difficult time. Thank you for all that you did

I had never planned a funeral before I was lost. The staff at Cresmount made it so easy answering all my questions and walking me thru the steps to planning a beautiful goodbye my Dad would be proud of.

Staff was kind and compassionate, took the time to go through everything one step at a time. Made a heartbreaking situation a little bit easier, knowing my beloved husband was in good hands.

We met with Robert Young who helped us plan our Father's funeral, and afterwards met with Lisa Palmer for aftercare. Both were very kind and professional. All staff members were wonderful.

Thank you to all the team at Cresmount Funeral Home for helping us all during the passing of Giacinto Pacini. Everyone was kind, compassionate and empathetic during our difficult time.

Had huge issues in 2017 with my moms casket and cement incasement and lack of communication. Now 2018 my dad's passed we trusted in them again abd lack of communication etc

Excellent service with tremendous amount of respect and dignity during a very difficult time . Rob Young was phenomenal and there for our family every step of the way

On behalf of myself and my family we would like to thank everyone at crestmount. Thank you for all the support planning and giving my husband the service he deserved.

Everyone at Cresmount Funeral Home were professional, kind and supportive during the process of arranging the service, flowers etc. Would definitely recommend them.

The staff went above and beyond for my families comfort. Extremely professional and approachable and honoured specific requests for our cultural/religious requests.

The service was perfect. Thanks to professional and sensitive staff we were able to manage preparation in a relatively short time. We felt supported and respected.

Beautiful hospitality a little understaffed but amazing staff non the less i apprieciate theyre help w decisions and the experience was made easy vary helpful

We would like to thank the staff at Cresmount for their wonderful care during our saddest time. You all made a very difficult time much easier! Thank you!

Fennel Crestmount. Attention to detail, patient, knowledgeable, dignified, caring kind, peaceful setting, definitely recommend in such delicate time.

Our family is thankful for the great help and outstanding service. The staff is very patient, kind and accommodating. Would highly recommend.

Cresmount Funeral Home was very good in our time of sadness, they made sure we had what ever we needed. Thank you so much to the whole team.

My Friend Deserved a Dignity on his finales days, we received a great service for him, whole team very professional, thanks for everything.

The staff at Crestmount are all very kind and compassionate. The facility is kept clean and well maintained. I would highly recommend them.

Good experience during a difficult time. Information provided was clear, not a lot of pressure re selling us things we did not want.

Very professional, sympathetic and caring. They went over everything, they helped with the paperwork, and posting the obituary.

Cresmount funeral home helped me so much when going through the sudden death of my father. I am so thankful for the team I had!

We have used Crestmount on a number of occasions and have found the staff to be compassionate and professional. No complaints.

Very professional and caring. Informative and assisted with the necessary paperwork taking a lot off of our minds.

Thank you again from the Ross family for the beautiful service and all of your help during this difficult time

The care and compassion of the staff is beyond excellent. I would use Crestmount again in the future

Very patient and understanding staff. Did not feel pressured into making or changing any decisions.

Staff is very professional, helpful and supportive during a very emotional time. Very dignifying.

Respectful and low-key farewell for my dad, as he'd requested. Professional and supportive staff.

The staff were sympathetic and courteous to my questions as I have never planned a funeral.

They where all vary friendly and vary helpful I could not have asked for anything more

Even though we are experiencing COVID19 the staff were very friendly and accommodating

Very pleased with the service Crestmount preformed in the funeral of my husband

Wonderful and experienced staff which helped tremendously in our time of need.

The staff are amazing. No detail was left out Would definitely recommend

Excellent service and care . I’m very proud of the service provided

Friendly, gentle & understanding. Very helpful and attentive.

Very positive caring interaction with everyone at Crestmount

Caring, patience, empathy, all needs met

very helpful,,patient, thorough

Above expectations.