Unfortunately, I am Egyptian which means I have to deal with them. I dealt with the consulate 3 times: - The first time when I translated my driving license in Feb. 2017.I emailed them asking for the procedures and fees. They replied to me that I have to pay X$. A week later, I sent my license to them, but they called me and said that fees are changed to (X+20)$ and asked me to send the rest of the money using a money order from Canada Post. This shows how unprofessional and random they are. - My second experience with them is when I applied for a criminal record. Although that was in 2020, they use Mail (not email) to just apply for it. Then you must send another Mail after filling a form. Which is great if we are in 1980 not 2020. I remember I emailed them in Dec. 2020 if they can send that form by email so we can shortcut the 1st step. Till now in Aug. 2021 they did not reply to me! - My Third experience is when I tried to renew my passport. This is the worst. In June 2020, I called them and they told me that due to covid it is fine if your national ID is expired, and you just need to send your old passport. But in April 2021, they told me if my national ID is expired it will only be renewed 3 years! This shows you that they keep changing the rules every morning without updating their official website - Another issue with passport renew is you do not receive any notification from the consulate side to show you any updates. Like I am sending my passport to them, and I even do not know if they had received it or not. In addition to the long processing time 3-month process. - I pay 10 times more money for renewing passport or getting a criminal record than the price I would pay in Egypt. But the service I receive literally discourage and eliminate any homesickness feeling I have to Egypt. Anytime I feel home sick and I deal with them after, all the home sickness feelings disappear after that. - Finally, the system there is very poor, they follow the same routine since 1980. If 90% of the feedback about you is negative, then the issue is with you not the customers. The consulate team has to acknowledge that Egyptians here deal with them because they have no other option. I literally wish if I have another option, but unfortunately I am Egyptian.

I am writing about my experience at the Egyptian Embassy in Montreal, and unfortunately it was a very bad experience. I hope someone from the officials sees my comment. A bad experience at the embassy, especially from the lady who handles the transactions present to respond to people upon entering. She deals rudely and in a dirty manner with customers, with a below-low level of morality. My husband waited in line to ask her about finishing some papers this lady grabbed two papers without explaining anything, what he should do with papers, or where he would go or receive papers. she throw them on the desk and shouted at him and said, “Go on.” After that, my husband went to her again to take a pen to write something and also to understand what he should do with these papers. she shouted at him loudly. Just as she was standing in the street and saying, “I won’t do anything for you today.” My husband answered her very politely and said to her, “I need a pen, please.” she threw a pen on a desk and looked at him with disgust. so far we don’t understand what we should do with this papers and we have to go there again ,but I hope this time we can speak to someone can help us. Also I saw this lady scolding an old man because he asked her for help to finish papers and asked her for some information and the places he was supposed to go to to finish his papers (she responded to him rudely, loudly and screaming and said to him, I will not help you, help yourself and she refused to help him!). The person who stands at the embassy to serve customers in a place like this is supposed to be highly ethical, patient, respectful, and appreciates and respects the value of the place in which she stands if she can not control her behaviour just she can stay at home and let others help the community . I hope that the officials monitor the actions of this woman in particular and stop her at her limits!

English below: القنصلية المصرية ما بتردش على تلفونات و لا ايميلات و لا مسجات على الماسنجر و اجراء الفيزا بوثيقة السفر الكندية بتاخد اكتر من شهرين و المفروض حسب المكتوب في موقعهم انها تاخد من ٧ -٦٠ يوم و لما تكتب اونلاين و تشتكي يتصلو بيك و يقولولك ليه تعمل كده القنصل ذات نفسو زعل من كلامك و ما يصحش كده و ما يصحش تكتب اونلاين لو عندك شكوى ابعت ايميل (اللي هو اصلا مافيش على موقعهم اي ايميل للشكاوي) لا و الادهى و الامر ان شخص من قنصلية يتصل بيك و يقولك ان انا ممكن ما اعملكش ابرووڤ ع الفيزا او اعمل لك بان من انك تدخل مصر بجد حاجة منتهى اللا مهنية و كمان تمييز ضد الناس العندها وثيقة سفر مش جواز كندي و انا حاكتب كلامي ده هنا و في كل مواقع التواصل الاجتماعي .... انا حقيقي بحب مصر و الشعب المصري جداً و زرتها اكتر من مرة بس اللي حصل من قنصليتهم حقيقي حاجة تزعل و تخليك تغير رأيك من انك تروح The Egyptian The Egyptian General Consulate not answering their phone, emails, not even their Fb messenger. And I applied for a visa since the 16th of February with Canadian travel documents (which should take between 7 - 60 days) as they wrote on their website... But If u write that online, someone from the consulate will call and say you shouldn’t write that online send a complaint email instead (which is they don’t have any in their website) and the Counselor is upset because of what u wrote, and no its not stopped here The consulate employee told me that : I can not approve ur visa or I can banned you from entering Egypt.... this is not professionalism and discrimination because I have a travel document not a Canadian passport... I will continue share this on all Social Media platforms .... I love Egypt and Egyptians, and I went there several time with my country passport, but after this disappointing experience I don't think I will not think about going there again..

I cannot believe that this a government institution. The service is horrible, I would give them zero stars if I could! They do not pick up the phone, do not answer e-mails, are VERY RUDE on the phone and hang up the phone when you ask them the status of your visa. I was advised by the Consulate I would get a travel visa with no issues when I went to Montreal from Toronto because I couldn't reach them by phone - I am scheduled to fly in 7 days, it's been 2 months and I still do not have any news about the status of my visa! This is ridiculous! They have done nothing to help with the process. This is an office of the CONSULATE and they cannot even speak properly or answer e-mails intelligently!!! I have booked my flight, booked my vacation in full in order to apply for travel visa, since it was the REQUIREMENT, according to their website. They then told me that they do not need any of this information and that they "cannot do anything to get the visa approval". How come the Egyptian Consulate cannot hire people who can actually help you and deal with you professionally? I am beyond appalled by this experience and lost all my interest in visiting this country. HORRIBLE STAFF, NO HELP WHATSOVER!

it's unfortunate that with all those mediocre reviews that whoever is responsible for this consulate is unable to implement changes to make it on par with how a proper official office should operate. wonder what else are they concerned with if they are not thinking about their main mission which helping those who require their services and making sure they communicate effectively. pretty sad to see similar offices in other countries operate at completely different level update: (few months later and few 100$ spent), the bureaucracy prevails, mediocre service and incompetent staff, the service i require is outstanding, being rejected/returned with absolute cryptic unhelpful hand written note asking to go through additional hoops some of which are completely unrelated to my request ( to show that whoever wrote those notes did not even pay attention to what my ask is), no wonder they do prevent any comments on their Facebook page surely they would have a lot of unhappy *customers* - why would they leave such incompetent staff is beyond me.

It has been so frustrating to deal with the consulate for anything. Services used to be a lot more efficient worth our pride about our country. Unfortunately lately services to expat has been a torture. I have been trying to apply for my son citizenship for months eventhough he has an egyptian BC. But apparently it is not a registered in the system and the consulate has not been helpful at all. So many citizens need to renew Egyptian ID's, nothing is being done, just collecting information from expats and nothing is being done. There is no communication what so ever, no one answer phones, email replies have nothing to do with inquiries in the emails. Question to the ministry of immigration, when are we going to have efficient services back again? It is very disappointing to have this level of representation in a country that is know to have many Egyptians expats.

Im so sorry for anyone that needs to deal with these people...no class... Good luck trying to get anyone on the phone...the worlds most outdated answer Machine will get you no where. If you are one of the few lucky ones who gets to talk to someone, be ready to talk to someone who wants nothing to do with you. No straight answers, not helpful, lazy answers and plain rude. if you are the Ambassador you should be ashamed of who you have employed. You are supposed to be an Example of the best of the best, you are supposed to build and help your community. I had the same work with the Kuwati Embassy the next day and what a master class in how these things should work. No hassles, an answer to every question and a basic understand of who works for who. It has become impossible to continue to do business in Egypt cause of these guys.

It’s very unfortunate to say this but I wish there was an option of a NO star at all. It’s shameful for a consulate to have such unprofessional employees. Starting with phone calls which take days for them to pick up (literally days) you can try calling for hours and hours and days and nothing. If they answer you after few hours you are lucky. Doesn’t matter if it was a small issue or an emergency. Then when they finally answer they answer with such a bad attitude (specially the lady with the Lebanese accent). They treat you disrespectfully and make you feel like they are making you a favor not their job. I hope I never have to deal with them again. And I wish the consulate would take this seriously because their employees are conveying a very bad image of Egyptian specifically and Arabs in general. What a shame !!

Good luck reaching them by phone or email, guaranteed at least 2-3 weeks before you get a response and thats if you're lucky. Had to take the train from Mississauga to Montreal so I can renew my passport (renewal application submitted November 15th 2020 in person). It is April 15th, 2021 today and I am yet to see my renewed passport. It’s really sad that you do this to your citizens abroad, keeping them without a valid passport for almost 6 months. I really can’t do anything other than pray my passport arrives soon so I can see my family. Update: May 26th today. Been trying to reach them by phone for over a week now, and renewed passport still hasn't arrived in almost 7 months. Not sure what else to say honestly. And no, they don't have an email you can contact them through in case you were wondering...

There should not be stars even to rate this place… went for renewal of my wife’s Egyptian ID on April 2021, till December 2022 no news. We went to ask & one lady mocked us saying: you’ve just remembered to come & ask about it!! Should we really go to check on what they did though we call several times & very hard to reach! Why they take our contacts & make it hard on people! Service in Egypt is really awesome & very respectful. Don’t waste your money & time in that place. This even shouldn’t represent Egypt. It’s a shame to Egypt. Money is gone, for sure. We had to re-do all the papers again in Egypt & was so easy & more respectful & price is waaaaay better. In Canada, they count 1 Egyptian pound for 1 Canadian dollar. So 100 EGP= 100 CAN$.. shame on you Egyptian consulate in Canada:(

I have called many times before and the employees never answer the phones. They say to email and they will get back to you. I tried emailing them many times and never once do they respond or get back to you ever. How can i trust that if i send a message on their facebook page that they will even respond if they never respond or answer phones or emails. How can employees that are getting paid to do a job and serve the community do such a poor job. This is never acceptable and no matter what the embassy says to justify this they are not doing anything to fix these issues. I am not the only one to complain so obviously this is a serious problem that needs be addressed. The embassy can say what they want but in the end words will not fix this, only actions can. I am very mad over this.

I am extremely disappointed with the Egyptian consulate's visa processing service. I submitted my passport, money order, application, and even booked a ticket on December 14th. Despite providing all necessary documentation and expressing the urgency due to a family matter in Egypt, the process has been excessively delayed. This situation has not only inconvenienced me but also prevented me from addressing a critical family issue promptly. The lack of communication regarding the status of my application is both frustrating and unacceptable. I implore the consulate to expedite the processing of my visa, as the delay has disrupted my travel plans and caused undue stress. Clear and timely communication is essential in such matters, and I hope this feedback prompts a swift resolution.

Most corrupted Embassy in Canada. I can’t believe that. They deserve negative ratings not just one. These people don’t know how to deal with humans in the modern society. If you apply for a visa they don’t have specific times to get the approval and it could take one, two years and then you have to print it out within one month otherwise it’s not useful. Which means they plan your travel and you don’t plan it for yourself. Also, I figured out lately, the system does this on purpose because there are people who sell the visas under the table( Black Market)for more money. That’s how corrupted is the system of visas right now until proven fixed. If you have time I will suggest watching Joe Rogan & Sonny Episode on YouTube. You will understand the frustration!

مبدائيا احب اتكلم علي التليفونات اللي بترد مره كل اربع شهور وده بالحظ بردو مبيردوش علي اي ايميلات والفيس لما بيردوا معندهمش اي معلومات وعلطول يقولولك اتصل خمس شهور مستنيه باسبور لما روحت عشان اجدده كان الرد هياخد شهرين بالكتير والدفع وقتي وكاش خلال خمس شهور روحت مرتين واتصلت اكتر من مية مره والمرتين اللي اترد عليا فيهم اتقالي اسبوعين وهيوصل وعدوا الاسبوعين وشهرين ومفيش اي حاجه وصلت وده اسمه استهتار وقله احترام عقول الناس اما تكون دراستي وكارت اقامتي متوقف علي باسبور مش متحدد هيوصل امتي يبقا الناس اللي شغاله مش عارفه تكون قد المسئوليه * انا معيش بطاقه مصرية يعني الباسبور بيتجدد لمده سنة بس والسنة ضاع منها خمس شهور* قمة في عدم الاحترافيه انا لو بجدده ف مصر هدفع ربع الفلوس ويمكن اقل كمان من اللي دفعتها هنا وهاخده في خلال ايام بس كانت معامله مره وخلصت

I drove 8 hours 2 way trip from Kitchener ON, to Montréal and they kicked us out the reason that because they said you need to take an (APPOINTMENT) ohhh wow. Especially I have my old mother and our children under 16 and they still didn’t even care about the old woman and our kids. Anyway the way they treated us it was incredibly disgusting and insane the Egyptian Consulate manages their citizens, Canadian citizens and tourist affairs on Facebook really. What a terrible example to any tourists who wants to go to Egypt. If they're that behind why would I visit, you guys really need to be updated your self we are in Canada not in Egypt so if you don’t know how to manage your online business just close it and go home, like it’s not a big deal guys.

i provided my papers there today to renew my passport , i will be honest about what i have seen . employees there really are working hard the lady that is working at the front desk(with Lebanese accent) has no time to even drink a glass of water she is answering the land line or mobile or answer a client question .. the back office employees really they are trying to help they answer very complicated cases read papers .... yes i waited like 35 minutes but there were working with others even in parallel ..small advice if you have an inquiry send them email they usually answer within 1 hour . i hope i receive my new passport correctly but this is my witness about the consulate visit today

Absolute WORST consulate ever. I've dealt with multiple embassies/consulates and this one was by far the worst experience ever. There is absolutely NO WAY to speak to anyone on the phone because they never pick up. I left multiple a number of messages and no returns. Finally I was able to get a reply to my email. I literally felt like I was communicating with a 5 year old. They don't answer any questions, very unprofessional with horrible communication skills. I ended up CANCELLING my Egypt trip because of such atrocious and unprofessional people in this consulate. They need to fire everyone in that office and replace them with people who actually have customer service skills.

if I could give this place negative stars I could, I acquired about getting my national card and they told me I had to go all the way to Egypt. What is the point of a consulate then if I have to go all the way to the country to get a simple card done. In the beginning of the year I needed to apply for my passport and told me they are not taking applications when I got there although I had previously spoken to someone that said I can come in. When I asked why they weren't advising it on their website they said I should have checked their Facebook. Seriously Facebook a government embassy and I should be getting my information from Facebook? honestly the worst

They never answer any phone calls. Even if you left them a voice mail to the extension that you need, they never reply your message. I think these people only got their positions through networking and they are just receiving their salary from Egypt while sleeping in their homes doing nothing to the Egyptian here. The joke that they left the voice message stating that they work from 10-12 then their break is from 2 - 4 ( their break is 2 hours ) then I think they close after that immediately . The most strange employee i have ever seen. Working only for 2 hours daily if they did . Advise , do not try to contact them at all.

احترسوا من تجديد بطاقة الرقم القومي، ،، لقد تقدمت بطلب لتجديد بطاقة الرقم القومي منذ شهر اغسطس ٢٠٢١ ولم يصلني رد حتى الآن من طرف القنصلية ( اي انتظار لمدة عام وثلاثة أشهر) ،،، وان افترضنا أن تأخير المعاملة شئ طبيعي نظرا لكون المعاملة تتم في مصر ولكن لماذا تعلن القنصلية ان الاجراء يستلزم ٦ اشهر فقط؟؟ او على الاقل الرد علي اتصالات ومراسلات المواطنين، ،،، علما بأنني اتصلت اكثر من خمسون مرة، ،، وارسلت بريد إلكتروني عدة مرات . حقيقي انه شئ مخيب للآمال. ولا يتناسب تماما مع وصلت اليه مصر من مستوى راق من التقدم والتحضر.. وصولي لهذا المكان لكتابة هذه الكلمات معناها نفاذ الصبر بعد انتظار عام وثلاثة أشهر لتجديد بطاقة الرقم القومي.

They made me pay $25 US online for a visa that days later was void and made me courier $50 and my passport and passport photos to them to get a visa then called me to tell me they want another $100. No phone ID, no name, no way to get an emailed confirmation from them and no answers on their phone. I paid $10K for a trip I wished I have never booked to their country. Update: Now I am told the e-visa they said was void is going to be accepted. However - they still have my passport I sent them Sept. 2nd that I should have back by now, but it's impossible to get anyone on the phone or answer an email.

No one is answering their phone. Unable to get a visa to travel to Egypt. I guess Egypt no longer wants Canadian Tourists to spend money in Egypt. They change the rules where Canadians can no longer get an E visa, and yet do not provide the means to get it through the consulate because they’re not answering their phones to give the information . Most of us cannot travel halfway across the country to obtain the visa, so no directions given as to how one can do it through the mail and there’s no guarantee that they would receive these important documents because no one is answering their phone

I give them 5 stars, for the organization of their last mission in Toronto March 23rd 2019, very well organized, hard working staff trying to please everyone. Small group staff, they could of increased the number to ease the load of the poor staff who, didn't have a chance to eat or even have a cup of coffee to please the people who are waiting. If they also can bring with them all documents, the prepaid envelopes, photocopiers, and charge the people extra for the service, better than sending them to buy some or make photocopies, which slow down the process. Overaall, job well done!

300 dollars for a 3 years valid passport ??? Is it made out of gold ? Just get a fake one at this point bet you it will be less expensive I m joking do not take this literally Best advice renew it in Egypt and if you have duel nationality renewal is even easier for you don’t let them scam you guys the workers are rude inefficient and honestly don’t even know what they are doing worst embassy u have ever seen talked too Site is also down but with that 300 dollars I bet you can hire a IT team instead of creating a Facebook page that can’t even reach u on and emails are never read

I have gone to the Egyptian Consulate twice in Montreal and both experiences were great. Mrs. Soha, is very pleasant and thoughtful was ever so kind and extremely helpful. Mr. Ahmed, the lawyer, was just as wonderful. Their cooperation and their thoughtfulness really made my day. It's easy to criticize, but I felt it is more important for me to send a note of praise because saying kind words goes a long way. My Dad has Parkinson and they truly went out of their way to help me and help my Dad. God bless Mr. Ahmed and Mrs. Soha for their good hearts. Thank you so very much!

Almost impossible to reach them, really very disappointing and frustrating!! Can’t believe that as an Egyptian citizen living abroad can’t reach my so called country’s representatives in order to get any sort of information or help in case needed!!.. also very unfortunate that whoever is responsible doesn’t take “”obviously “”any reviews as a serious and indicating problem issue and tries to get it solved or at least trying to ease the pain we are experiencing in order to reach any person in charge in this position!! Really soooo frustrating!!

it is set to one star right now because I have been calling for 3 hours straight for the past 2 days and no one has answered. Also when I call after a few rings a message starts to play but it is not in English. Could someone please translate what the message is saying so I know the next steps i need to take. I just need to apply for a tourist Visa but i live in Toronto and I dont feel comfortable mailing my passport off to a place before speaking to them.....or does anyone know of a place in Toronto I can get an Egyptian tourist VISA??

I have been dealing with this consulate for several years now and they always manage to provide me with their best services. Not only is the staff professional, but they are quite friendly as well. My paperwork is always processed as fast as possible and I'm always kept up-to-date with the status of my application(s). Keep in mind the heavy workload that they have to deal with, as well as the number of people/applicants that they are required to help, yet I was never disappointed. Thank you very much and keep up the great work!

I have been trying to reach them .. by everyway possible! They deactivated their website .. so no way to get the info I need . No messaging available on fb page .. people have been giving me different email addresses and I have been sending an email to each email address I get! MOREOVER.. when I try calling them .. it either is busy .. OR it rings! But it sounds like someone answers and then mute .. NOTHING at all! Aside from the fact that the working hours are 9:30 until 12:30 :|.. TERRIBLE !

Here is my theory on how the telephone works in the Egyptian consulate. First employee arrive will pick the phone handset and make sure it is busy for anyone who wants to call. 3 hours later, once the work day is finished, last employee puts back the phone handset and go home. In order to ensure that no one can reach the consulate, change the website address to Facebook page that no one care to look at and only useless congratulation posts for no one care events and occasions.

This consulate makes me ashamed to be Egyptian. I have been trying to reach them for over a year now with regular emails, phone calls, and messages to their facebook page which by the way is their only public facing online presence... This is shameful and embarrassing! After finally giving up I'm going to spend a boat load of money to go to Montreal in person for a week and just show up at their door hopefully then I might finally get someone to interact with me.

قنصليه بالاسم فقط .. مافيه اي نوع خدمات لا لطلاب ولا تاشيرات فيزه مافيش حد يرد ع التلفونات ولا ايميلات واذا ردوا الرد بشع جدا اتكلمت بطريقه غير محترمه ولا مؤهله لشخص يمثل دوله مصر بالخارج سفاره تعاملها زي الزفت وتعكس صوره سيئه عن مصر معاملات القنصليه علشان الفيزة مماطله توصل لحد خمسه و سته اشهر التعامل مع المكاتب الي تمنح تاشيره وقد تكون غير قانونيه اسرع انصح جمهوريه مصر العربيه بتبديل جميع طاقم القنصليه الذي وجودهم زي عدمهم :ملاحظه لو فيه اقل من نجمه كنت حطيت

I requested for a police clearance and sent money order of $40, unfortunately didnt receive the application form that they sent back to me i gues its canada post mistake, so i requested another one and send them another self address envelope but they are asking me again to send another $40. Is this how it goes? Does everytime you will just request for an application form which i didnt receive i need i to pay another $40? This is ridiculous!!! Very bad!

الرد على الاتصال منعدم !!! بعد انتظار ٨ شهور استلام الباسبور الاول مجدد لثلاث سنوات فقط استلام باسبورات الاولاد بعد شهرين تقريبا من وصول باسبور الاول مجددين ل ٧ سنوات! اضطررت الى ارسال بريد مسبوق الدفع مرتين لاستلام جوازات سفر ارسلت فى وقت واحد. رغم تأكيدهم ايضا على اكمال تجديد بطاقة الرقم القومى الا انهم ارسلوا البطاقة القديمة برفقة جوازات سفر الاولاد! تكلفة ارسال بريد مسبوق الدفع تعادل تكلفة تجديد البطاقة فى مصر ٧ او ٨ اضعاف. فخر لكل مصرى الحقيقة

Just finished some business there. The business was completed quickly, efficiently and politely. The staff were very courteous despite the large number of people waiting. Too bad that I had to take a day off work and spend 12 hours in a car to get it done. I wanted to do it by mail but had some questions. I spent a week calling, left 2 messages, and an email with no response. That was unfortunate. A fly in the ointment, as they say.

If you are Egyptian and your Egyptian Passport is “valid” YOU DONT NEED a visa to enter Egypt. Also for any other paper work pls make sure to book an appointment- the link for appointments is included in one of their Facebook top post. Without an appointment, you are wasting your time. Other than that they are doing the best they can. No phones/no emails, just book an appointment. Thanks to the consulate team for the great service.

It has been two weeks of me trying to get a hold of one of the consulate in Canada. I’ve been calling every single day call the one in Ottawa and all the mailboxes are full and nobody answers your phones. This one in Montreal just beeps busy nonstop. Doesn’t matter when you call how many times you call absolutely ridiculous. I guess I won’t be going to Egypt since I can’t figure out how to get a visa. Thanks for nothing.

I had a good and nice experience. The receptionist and the visa section employee are absolutely very professional, quick, understanding and respectful ladies that I really love the way they treated me under my special situation. Very true to say that you are both behaving in a diplomatic and kind attitude. Wish you all the best & may Allah bless you and your families,, happy new year.

The team at the consulate provides outsanding customer servives. I have dealt with Mr. Amr Gamal for power of attorney documents. He responded to my email in 2 hours, called me twice and emailed me once my documents are placed in the mail. The receptionist (a true professional woman) received my calls twice and passed my information to legalization dept. Well done and keep it up.

I had a wonderful experience with the consulate of Egypt in Montreal. From initial phone calls, to emails, their reply was very fast and professional. They went above and beyond in providing an excellent service. Turnaround was 1 working day for the visa. Rim was extremely helpful throughout the process. I should give them more than 5 stars! Thank you so much for the help!

Me and my wife applied for a tourist visa by mail from Mississauga. They were relatively prompt on emails. The turnaround time was super fast, our passports reached there on Wednesday and they shipped them with the Visa end of day, Friday. Be sure to add the required documents like job letter, bank statement etc., as requirements for non-Canadians are different.

The employees are extremely professional, friendly, and helpful. They do their best to process your requests as efficiently as possible, and will guide you through the bureaucracy to avoid any potential delays or problems down the road. I wish all Egyptian government employees worked for the people with the same zeal and mannerisms. Absolutely fantastic team.

What a terrible experience it would be if you have to deal with this place and these people. I have sent my passport a month ago for a visa and to date I have heard absolutely nothing. Just like everyone else is saying here, phone lines are always busy or nobody ever picks up. Terrible. avoid unless it's an absolute must and even then I wish you tons of luck

Ok fine don't answer the phone ever, but can you at least fix your website ? Your website is broken as in there is nothing on your website except one picture . Edit : I can't believe instead of making a professional website to represent your country, you make a Facebook page that is it of date and highly unorganized , whoever is responsible should be fired

Very professional and respectful We applied for a visa for my wife and my daughter We finished all the procedures in less than 16 minutes Everyone was very welcoming and friendly Especially Tamer Tawfik For those who complained about the telephones , all the information needed is available on the website Had a great experience ! Thanks for everything

Although my children had a hard time communicating with the consulate to renew their passports during COVID-19 pandemic, our experience was quite different. Going to the consulate in person, my husband and I were received very courteously; all staff members were patient and cooperative, and we received the required service on the same day.

Those public servants working in that consulate are just a bunch of parasites who live off taxpayers money and refuse to answer the phone and emails. They should send them all back to Egypt and put new staff and management. They should put young and energetic new staff that have some enthusiasm and energy. Awful service!

I went to Montreal from mississauga August 2021 to renew my card and I paid $125 for nothing. I called them 3 times they said we didn't receive it yet. I asked them for refund they refused and they said when you go to Egypt go and get it from there. So I paid by $$$ To go to Egypt to get it. They stole our money.

I had a very good experience with the Egyptian Consulate in Montreal renewing my Egyptian National ID. It took a year to get the new one but whenever I sent an email to inquire about the status they always responded to my Questions. A special thanks to Mr. Tamer Fikry, I will forever be grateful to you for your help.

I went to certify my mother's death certificate. It was very easy and the staff was very courteous. Though some people were very nasty and wanted to do things that are out of the regulations, the staff tried calmly to explain to them the problem and didn't loose their cool . Very professional, i thank them.

My experience was absolutely amazing . The receptionist is highly professional, polite and big pleasure to deal with. Madam Fatema is very passionate and assisted us in a very professional manner and she did for my family and myself an extra mile today . All the team in the Egyptian Consulate made our day.

Don’t bother trying to call them, they will not answer the phone. Was looking to get a visa since I’ll be going to school in Egypt for a couple of months, luckily when I emailed them they answered me within 20 minutes. They’ve had my passport for about a month & im going to collect it sometime this week.

Really great and professional service for renewing my passport without any issues, mistakes or delay. They were accurate and so clear about all the requirements and timeframe for the whole process. Keep up the good work guys and thank you again for making this process easy for me. Well done!!!

I have dealt with Mr. Amr Gamal for my paperwork. He is very professional and generous, he went the extra mile to make sure my documents are done smoothly and on time. I rarely encounter someone who is so dedicated, professional, and friendly as Mr. Amr Gamal I really can't thank him enough.

I prefer Isreal than Egypt and Egyptians as they are rude people and careless at their job at all Not recommend to visit Egypt and to deal with Egyptians as you will waste your time your energy and your money for nothing the worth country ever after England Please don't GO Egypt

Got may answer now, quick response actually Just that my mail is missing. And i should used a registered mail which should be in the website. I will contact Canada post hoping i can get my mail if not it's another journey again. Thanks to the receptionist who enlightened me Good job Mam

I have never see people like that before specially when you drove all the way from Kitchener and they tell you, you have to make an appointment not from there website it’s actually from there facebook page are you kidding, how do I know that, you better close the office and go home

Wallahi haram to leave us calling and emailing them for months and not answer once. Is that supposed to be the people who take care of us here? Not even acknowledging us by a text as if we’re nothing. If it was upto me the whole staff needs to be changed starting from the manager

Went for making a Power of Attorney (Tawkeel), and it took an hour. I hope they become faster + extend their working hours in the future. PUBLIC SERVICE ANNOUNCEMENT: - Better to call them to inquire about what’s needed to submit before going. - They ONLY accept CASH payments.

This consulate is suspected of harboring agents from the Egyptian authoritarian regime who spy on Egyptians who oppose el-Sisi’s rule. I urge the RCMP to investigate this serious allegation and protect the rights and safety of the Canadian-Egyptian community.

The most unhelpful, non professional service ever. Continuation of egyptian red tape in Canada. They don't answer phones, no email to communicate, and on top of that the website is ages old, now when you click on the website, it goes to the Facebook page.

To need something from them means you're a very unfortunate person . Never answer the phone calls never return a voice message. Just the same way they do things in Egypt . Increased their fees for all services and still zero customer service. Stay away.

La pire expérience de tous les temps, ils ne répondent jamais au téléphone ou ne vous appellent pas quand ils promettent, chaque fois que j'y vais, ils ont fourni de fausses informations. 'ai perdu votre application .. expérience totalement malheureuse

I Have been trying to call them for more than 3 weeks and no answer. I also emailed them and no reply. And their official website is a Facebook page that has no information. Very frustrating and disappointing. I wish I can give them zero not 1 star.

Apportez de nouvelles factures avec vous, ils n'acceptent pas les anciennes factures, mais uniquement les nouvelles factures. Très sommaire, ils sont pointilleux sur le type de factures qu'ils acceptent, j'avais 2 nouveaux billets de 20 $ … Plus

En faite, je sais pas à quoi il sert. La ligne est toujours occupée ou ils repondent pas ou ils mettent en attente jusqu'à que tu en as marre d'attendre. Puis, ils ont aucunes informations. Il te disent je sais pas quand tous les autres … Plus

J'adresse mes sincères remerciements aux membres du consulat égyptien à Montréal, dirigés par l'ambassadeur Hossam Muharram, et à tous les assistants et administrateurs pour leur intérêt à recevoir mon passeport perdu et à envoyer la … Plus

Je n’arrive pas à croire à quel point l’équipe du consulat manque de professionnalisme ! Ils ne répondent jamais au téléphone, ne répondent jamais à un appel, ne rappellent jamais si vous laissez un message, ne se soucient jamais des … Plus

J'ai eu affaire à de nombreuses ambassades à travers le monde et j'ai souvent rencontré des difficultés. Je voudrais remercier M. Tamer Fikry qui est l'employé le plus professionnel et le plus serviable que j'ai rencontré jusqu'à présent.

La dame qui travaille actuellement à l'accueil traite les demandes patiemment et efficacement...TOUT EN AYANT LA RESPONSABILITÉ DE RÉPONDRE AU TÉLÉPHONE ! Franchement, c'est trop pour une seule personne. Ces cinq étoiles sont pour elle.

Omg. What is wrong with this place! They don’t reply to emails and are unreachable. Why do they get paid? You people should be ashamed of yourselves. I will be contacting the normes du travail and try to make this nonsense change.

8 semaines pour avoir visa touriste ( et lorsque on demande pourquoi, vous répondez on attend la réponse de l Egypte) A quoi sert votre consulat ici à Montréal si vous avez aucun pouvoir à répondre dans des meilleur délais.

Tout le respect et l'appréciation au Consulat général d'Égypte à Montréal. J'avais besoin d'un document important d'Egypte. Mi-novembre 2017, j'ai envoyé un e-mail au consulat. Quelques jours plus tard, … Plus

Amazing service. I drove from Toronto and they made sure I left with my visa before the end of the day. I was so very pleased and now can't wait to go on my trip! Thank you for the incredible experience. :D

The Egyptian Consulate manages their citizens and tourist affairs on Facebook really. What a terrible example to any tourists who wants to go to Egypt. If they're that behind why would I visit.

Horrible embassy! I don’t know why you are in canada ? I thing you are using that building for sleeping?! Give some information to show how people can reach you over the phone . Shame for you.

No one picks up the phone. No email, no website, instead you get redirected to a useless Facebook page, even the messaging option on FB has been disabled. Not sure how to track visa status.

Never pick the phone No website, only Facebook which is not helpful at all. Sorry I missed the importance of the Facebook. It is good wag to show the ambassador picture in different events.

Very bad no body answer the phone at all مشغلين مئات البشر بيقبضو ملايين ولا واحد بيرد عالتليفون من السفير للاستقبال لو فيه تقييم صفر ولا سالب كنت هنزله اقفلوهم احسن ووفروا دولارات للبلد

Très efficace et rapide, cependant la porte était verrouillée de l'extérieur, donc un enfant a dû l'ouvrir de l'intérieur, mais s'est fait crier dessus par la dame derrière la fenêtre.

Maybe I got lucky, but no problem in obtaining my Egyptian visa as a non Canadian. Called, a lady picked up, sent in passport and received it back within 1 week. Good experience

Had a nice experience, they reply well through their email and fast. when i applied for a document, It was sent the next day although the processing time was 2-4 buisness days.

Super friendly staff. I loved how helpful they were. Just if they can improve their website and phone service other than that I found the place great. Thanks for your service.

Ca fait 8 mois que j ai demandé le visa mais à date aucune nouvelle, je suis allée une fois pour savoir pourquoi, ils me disait on va vérifier pourquoi, mais aucune nouvelle

we sent our passports november 6th for a visa and would like them back before the 22nd of december 2023 because we need our passports for a family trip thank you very much …

Aucun respect pour les personnes qui ont besoin d’informations , qui contactent, mais pas de réponses ! C’est bien regrettable que le Consul ne fasse rien pour y remédier !

Consulat égyptien à Montréal Fierté de tous les Egyptiens devant le monde entier Comme nous nous y sommes toujours habitués et comme nous l'avons ressenti au … Plus

Il n’existe aucun moyen de joindre qui que ce soit pour des demandes simples. Extensions téléphoniques sans réponse, site internet ne mène à rien. Inutile

J'annule mon voyage en Égypte à cause des exigences de visa nouvellement introduites. Dommage que je ne reverrai pas les pyramides pour la 2e fois.

Extremely unprofessional. They don't respond to emails nor calls and they update their schedule last minute or don't at all . Very bad experience

Phone number is always busy. And if you’re lucky to that it rings. No one answers. And no one calls back when you leave a message!!!!!

**Attention information utile pour obtenir son visa** N’essayez pas d’appeler, leur écrire ou envoyer par la poste. Rien ne … Plus

Ça ne répond jamais au téléphone et les heures d’ouverture au publique sont très court et les employés ne sont pas compétents

Thee worst embassy of all embassies any where in the world...they never answer the phone. They have rude employees as well.

Une dame très très gentille au téléphone nous a gracieusement aidé. Grâce à elle, mon visa est arrivé rapidement.

Des personnels non professionnels ils ne réponds même pas au téléphone très mauvaises service à la clientèle.

الواحد بيتصل بيكم علشان يقل من نفسه و الله بيبقى عارف انكم مش حتردوا بس برضه بيتصل علشان قلة القيمة بتوحشه

بجد .. يعني ايه تروح على ال webpage بتاعة القنصلية فتتحول على حساب ال facebook وصور معالي السفير!!

You can tell they’re doing their best with what they have. Just come prepared.

What's the point of a phone line that you can't call since it's always busy!!