Not recommend !!! When they made a mistake , the only way to you is “forgive it, understand and respect them, then accept it”; but when this happens to you... “Oh, you can keep your view, but we still need to charge you money”. When you be nice to them, they just treat you like fools. Let me share my experience to someone consider to attend this place... Last time, The physical therapist promised to send the related information to my email, but I never receive it. So, They don’t keep their words. When I made an appointment successfully, however after a week, the receptionist called me and said they made a mistake to put my appointment at Easter Holidays, the only way you can do is cancel or reschedule the appointment!when I picked up their call in a noisy environment, and I know the new appointment is coming in April after Easter, I think they should send me the confirmation message and remind message before a day(at the past appointment, they did send the reminder message before a day). So... that’s what the bad thing happened!!! I received the remind message on day at 7:42 but the appointment coming at 10:00, the message still said the cancellation policy is required 12 hr.... After I called the reception to reschedule the appointment, and explained because I did not receive the remind message before a day, and I needed to take care my infant at home, it’s impossible for me to attend the appointment if I do not get someone else to help me take care of him. But they just insisted if I not attend this appointment they still charge the money because the cancellation policy, when I asked them why send the remind message on appointment day, they said because the Easter. Everyone know Easter is holiday, the remind message why not send before Easter? They just insisted that that’s your responsibility to remember your appointment, it was totally fine even the remind message sent on the appointment day. Finally, “you can keep your view, but we still need to charge you money if you not turn up”. And said I should respect them! I was so regret to be nice and forgive they mistake and don’t cancel the appointment. So ridiculous experience!

Please read it completely before visiting or booking appointment with them. I am at Work Cover. I visit this clinic every Monday at 10:20 am for a physio session. I have faced several times appointment timing issues, such as you coming 20 minutes late or earlier, missing your first session, etc. Later on, not to repeat this problem, I booked my two months appointments in advance on a Monday at 10:20 am to avoid misunderstanding. Today, dated 17-10-2022, when I was at the clinic for my appointment, they gave my appointment's first session which is 20 minutes, to a private visitor;  and asked me if I have to wait or if I want to cancel it. When I started asking them a reason, they said to me; it's a clinic. It goes like this. Very unprofessional way of communicating with clients, and today I do realize that is why I have been messing up my session in the past with them. Since my insurance is paying them for my visit, either way, if I am missing it or coming late, they are trying to adjust random patients with the appointments of those on work cover to earn some extra money. I have experienced these things with myself and with the other patients who are on the work cover.

I had a hard time finding a good physio till l met Asmita the therapist she is amazing at what she does she really knows her work and she listens to what really is your problem you have with your health, l am so happy l found her and l recommend her to anyone to go to her, there is a new worker there her name is Anum and Asmita asked me if l can try her for a neck and shoulders massage l said yes….wow she was amazing with my neck and shoulders so happy l said yes…lol…There clinic is so clean which l love as we know Covid is around….l have no problems with anything they do they are amazing and very professional in there work, Thank you for everything you have done for me, without you l would have a lot of pain in my back,shoulders and neck l can’t wait till my next visit….Thank you again…❤️❤️✨✨

I've had really good experiences with the Complete Care Physio Health Group over the last few years. They are very professional, caring and supportive. I had a really good session with Ashmita today- she remembered everything about my condition (although she saw me only once a year ago), listened to my input and provided helpful treatment and management strategies. On top of everything else- they are all really nice. I highly recommend them.

They change appointment times without informing. Same with therapists as well, I didn't know I had a therapist different to who I booked until I walked in. It was very fustratibg cause i was in so much pain and just wanted it to go away instead of having to explain everything to another therapist all over again. It was one after the other so I stopped.

Very pleased with the service I have recieved. My back was very stiff and a few visits under my care plan has helped a lot. I will be booking again as a private client. I highly recommend Complete Care Health Group to all. Very clean clinic and staff are very friendly. Thank you Complete Care Health Group.

Professional Approach. Met with Chan for my initial appointment, she was punctual, easy to talk to. She explained things clearly. She was a bit like ‘speedy Gonzales’ but managed to get all things done (explanation and treatment) during the allocated time of my session. Will highly recommend her.

I have been with complete care physio past 4 years they're really very helpful and supportive to me I appreciate there care and concern. They are also very approachable. I take this opportunity to thank everyone one . Special thanks to Asmitha Thank you.

The care and time provided to treat me has always been exceptional and feel so much better and in less pain after my treatment. A huge Thank you to Asmita for always being so approachable and caring. Also to Holly who always has a smile on her face :)

Im very much happy with the service, Walla is my therapist. she is very honest with her job, she does the therapy in a very professional way . She is very nice and very polite . Highly recommended for phsio with Walla. …

I have been attending this clinic for a few years. I have found Asmita, Rany & Chanchal excellent physiotherapists. Rany has been treating me regularly and Asmita and Chanchal have treated me in his absence with great care.

I would Highly recommend Complete Care Health Group. My therapist is Chanchal. She has Excellent experience! she is a very knowledgeable and professional therapist while still keeping a friendly and comfortable environment.

After years of trying to find a good physio I found Rany at Complete Care. He’s a hub of knowledge when it comes to understanding muscles injuries and calculating the best approach to rehab, could not recommend him enough!

Highly recommended for physio and feeling much better and good after the first physio especially Chanchal khosla and Asmitha, they are best and very friendly. Happy with the quality service.

The staff is very friendly and welcoming. So happy with their service, especially Ashmita and Chanchal who are very dedicated and professional. I'm so glad I'm in a good hand for my health.

I have been attending Chanchal can’t rate her professionalism and expertise highly enough. Each treatment is unique and Chanchal takes time to assess my condition. …

I Am Very Lucky 5 star is for the service and knowledge of (Vinay)correct me with spelling of his Name. Been here for the 5th Time Pain of 2 years is decreasing Very fast. Thank you

Very friendly and good services and I got a good physio Chanchal Khosla I recommend her to everyone. Next time I will definitely go to her , all the best for her

I have been under Yasemin's care from 2003 and have received the best care always. I believe that she has healing hands. Friendly staff and best care.

Very positive and uplifting experience with the clinic. Very professional staff and had a great experience with the physio. Highly recommend it !

I got my physio done by Chantelle and she was very friendly and supportive. All the staff are really nice! I highly recommend this place! :)

Very very happy, excellent customer service & best physio, they helped me with my injury **impressive improvement**highly recommended **

If you are looking for an amazing Physiotherapist, please visit Complete Care. They are professional, courteous and do the job right.

Im currently attending this facility and I must say im happy with the treatment im receiving from my physio.

Chanchal is very informative and trained physiotherapist, I felt very relaxed in my shoulder and knee pain

Thank you Chanchal for the excellent service you provided. Highly recommend Complete Care Health Group.

Best physio in town! Would highly recommend them. Had surgery on my shoulder. Fantastic rehab post op.

I am very happy with the service☺best physio and excellent customer service.. **highly recommended **

Nice Healthcare with excellent customer services. Highly Recommended. Many thanks to Asmita

I have been treated by Asmitha, having good knowledge and very kind to her patients.

Extremely disappointed