I went in for some service and a question on some shoes that I owned, and the sales associate made me feel very uncomfortable. I recently visited another location on Texas (where I did not have the shoes with me), and that sales associate was very friendly and gave me hope that Clark would help solve my concerns with my damaged shoes, and told me to visit the City Creek Center in Salt Lake City, Utah location. When I went to the location in Salt Lake City, that sales associate appeared to be too busy to help me. When I received help and told the associate my dilemma and my recent visit to Texas, he said, "Well why didn't you return the shoes there?" He went further to explain that there is a lot of turn over in the company and this person I talked to in Texas didn't know the policies. With my need for new shoes, I asked to look around, and he pointed me in the direction of the clearance shoes. Shortly after looking around for a couple minutes the associate approached me again, and recommended a Cobbler to repair my shoes. Not only did I feel belittled by this associate, he also made me feel like I was a liar and I could not afford his shoes. I like Clarks shoes and have worn them for years, so I contacted Clarks through email directly but there has been no response.

Terrible service. I️ went there on November 2nd to order shoes and the girl was clearly new to the store so she had trouble placing my order the manager or her coworkers (one with colorful hair) was super rude to her she was very inpatient with her making her feel stupid right in front of me I️ felt so bad for the new girl. I️ went there today to check on my order and some tall guy with glasses and semi long hair that works there told me in a straight forward and way that it takes two weeks to get to the store he didn’t even check on the order, didn’t apologize for it taking so long. Nothing. Terrible service. Never shopping there again they don’t know how to treat their employees nor they’re customers.

This was my very first experience with Clarks and it was amazing. While we were looking for something for my husband, our little girl accidentally spilled her Gateraid on the floor. The staff were very sweet. They reassured me and my daughter that they were not upset and that accidents happen. The atmosphere of the store didn't get impatient or stuffy. The man running the store even chatted and kept my daughter entertained while we got our shoes. I got a pair too since the sales were so good and staff were so sweet.

I know this brand from a long time before comming to this country. but I never bought anything from them because I was afraid to pay for a forgery (it a commun problem for all known brands in my country). So I had the chance to try it here. My husband and I took a long time to choose a shoe for each one. The agent there was very patient with us and he accompanied us by his suggestions. I'm very satisfied by the service and by the quality of the shoes.

Walked in with my friend to buy a pair of shoes as I love this brand. Sales associate sitting at counter never acknowledged us or asked if we needed help. No one but us were in the store. Another older lady walked in and he was quick to offer a hello, how are you and can I help you. Both my friend and I looked at each other and I decided sale or not your getting my business as and went to Macys. Terrible customer service.

This is my favorite shoe store. They make the most comfortable shoes in the world and yet very stylish. They offer you both fashion and comfort. Esp my mother is very satisfied with their shoes. Recently I bought my mom a pair of black shoes from here. Very stylish and cozy. They have alot of design and alot of clours in one design also. The price is fine. Not always very affordable but sales are quite good.

I saw a pair of shoes online and called to see if they had my WIDE size. Amazingly they had it in stock. I went in and YES these are not inexpensive shoes but 7 days later I am still raving every night that I come home from work and my feet don't hurt with the added benefit that they are very attractive. Shout out to the man who took the time over the phone to find my size and hold for me! Very happy!!!!

I can't say enough good things about this Clark's store. Went in because the shoes I got had torn and they helped me return the shoes and find a new pair while keeping the deal that I had previously. It was an awesome experience. Both Kylie and Steve were so helpful. I highly recommend Clark shoes and this store. Great customer service!

Jordan was so helpful tonight. He was great at multi tasking with other customers and was so sweet about looking for other sizes. My favorite part of my Clarks experience was that Jordan triple checked to make sure my order from another store was correct and explained the process thoroughly. Thanks for the great customer service!!

I went in today with hopes of finding a black dress shoe. Anthony greeted us at the door and pointed us toward a few of his recommendations. He was attentive and interested! Im eager to try my new shoes, and am very satisfied with my experience. Bravo!

Don’t purchase anything from this place. They don’t know how to respect people. The condescending attitude from the white male sale associate made me feel like throwing up. I am glad that I only did a online return there.

Amazing store! First of all I love the quality that you buy with Clark's. On top of that, the employees at this location are exceptional. Always very friendly, helpful and accommodating!.....You won't go wrong going here.

The manager is here very helpful and friendly. They have a sale rack of shoes that were mostly online returns, so you can find good unadvertised deals here. NB: for women, there are very few styles with wide sizing.

Oh my heck! Best sales manger Brad! This location is super great because of Brad. My husband was the one buying shoes and I felt like I was being taken care of. Thank you for the best experience!

The service in this store was fantastic. I haven't had my shoes long, but I like them, and I'd guess they'll last based on reputation. Classic styles.

Love Clarks!! These shoes are incredibly well made. Their sales cannot be beat. Friendly and courteous staff.

Wife found some quality Clark's shoes for work (she spends a great deal of her time on her feet).

Great place with a wonderful atmosphere!!! All their shoes have a lotta soul in them!!!!

All the shoes there are amazing and the staff is so nice and friendly

5 Stars of course. We love Clarks. Great store and location.

We've always had a great experience at this Clarks.

Good customer service and nice selection of items

Nice shoe selection, helpful workers.

Great selection. Well laid out shop.

Wonderful, clean and friendly store.

Great customer service. Very kind.

Great shoes, good customer service

All leather. Great prices

Muy buena atención …

Didn't like the selection

My favorite shoes!