Terrible service and very rude staff and Pharmacist. There was a query with a script and they had to ring the doctor to confirm and they said that they are too busy to ring doctor. I know they are busy it was more there rude attitude and they pharmacy Assistant was very rude and rolled her eyes. I will never go back here again …

Very rude customer service . I purchased a cream in this store and when I wanted to use the cream I realized it was opened and it was like a liquid . I went to the store and Customer service ( Lonchan) was really rude to me and he asked me to contact manufacturer to refund . It was an example of poor and rude customer service .

We had a need to get an urgent script filled and delivered. Can't speak more highly of Victoria from the Knox store. She was outstanding in processing everything over the phone, and arranging free delivery. Knox store have a quality lady, that truly understands the meaning of good customer service. Thanks Victoria.

The pharmacist was very rude and did not want to listen to my concerns regarding a change in the medication provided. The younger Australian pharmacist was supportive, the older Chinese pharmacist was very rude. Will not go there again. There are better smaller pharmacies around with much better attitudes.

The staff refused to price match with an item on catalogue sale at Terry White saying that they called Terry White and this may be an error - inspite of me showing the catalogue. Goes to show that Chemist Warehouse price best guarantee is only on paper and staff use every excuse to avoid price matching.

Excellent, efficient service and greeting by the three front staff today! So efficient so helpful and the attitude were fantastic! They make sure our order is good order before departure! Service with a brilliant smile! Their stock for the Lakewood drinks are fantastic! Thanks again!

Really bad service and they do upsale never trust there return advice , they suggested me eye drops with my medication at point of buying they agreed they will return the medicine and later they refused Really rude pharmacist and cost me 30 dollar

I’d give 0 stars if I could. After carefully explaining my time issues the response time from the pharmacist was actually laughable. I think I could have research, developed and produce the medicine quicker than waiting. There is no humanity here

Very disappointed with store manager decision about not exchanging a zinc pill I purchased 2 days back with a zinc+. The excuse was vitamins are consumable! Based on my knowledge all products in store are consumable ! What a strange policy!

I recently visited chemist warehouse knox looking for paco rabanne black xs, when I was not able to find it I asked one of the staff for help her name was jayde, she informed me that they did not have my fragrance of choice and proceeded to

Like others have mentioned, they misplaced my script also. So given that they misplaced my script, I've ordered it to be refilled through their app. With all due respect, the script information on your computer system should be the same as

Chemist Warehouse Knox has a fairly reasonable amount of parking and fairly long hours of operation combined along with a huge assortment of various chemist products. Chemist Warehouse also has a lot of things you may not expect to find in

There has always been a lack of customer service at the Knox city store but never really needed much, if I can’t find something tell me where it is, take my money so I can get out. Today I needed to return a knee brace I ordered over click

Security is crazy and won't leave you alone. They think you are constantly trying to steak something and God forbid you have tattoos! One security guard just kept looking at me the intire time and walking past me stairing constantly. Then

Yesterday I bought medicine and I asked explicitly to pharmacist about "in case I don't need I will return it and answer was yeah sure and only after that I bought it" now today I got rude response by their another pharmacist staff member

This outlet offers the online order for prescription, click and submit order on the Chemist Warehouse app. I receive an sms when my order is ready for collection. Convenient option. No more waiting at the pharmacy. Very well stocked. Best

Pharmacist who work on Friday night are extremely rude. I waited for 5 minutes why 2 young female pharmacist were engaging in a casual conversation with each other and completely ignored me. I left and will never go back to this pharmacy.

I was served by a blonde teenager with a lot of attitude for someone who didn’t know what they were doing. I get that she must have been new and didn’t know everything yet but when I tried to make helpful suggestions about how to use the

My regular doctor was away so had to see a different doctor nearby and went to this pharmacy instead after getting a bad migraine. Doctor was fine with it, but after waiting forever pharmacist told me that they were refusing to fill my

I had a bad encounter with the store manager in exchanging a faulty broken seal mouth rinse wish had spilled in my shopping bag the day before. I didn't expect to face such a ridiculous exchange process, i was basically accused by the

Waited in a long queue for 10 minutes just to put my script in. Waited for my medication to be ready for approx 35 minutes just to be told they don’t have it in stock. I asked why I wasn’t told this when putting my script in and the

My wife just had a vax jab at this place and she told me the staff who jabbed her has a poor hygienic practice. He uses his hand to stop the bleeding instead of using sanitized cotton, which is the standard practice of all health

Staff member said I could have a 7 day refund on fragrance.On return to store manager refused refund even after speaking with the staff member. I was then contacted by the store owner who handled the situation very poorly by

I don’t believe the negative reviews, the staff were super helpful, courteous and professional. The pharmacist on duty was very empathetic. After a few days my eye is much better…Thanks to all the staff at Knox City….

Clean chemist plenty of stock. Chemist warehouse used to be cheap and very competitive but now they seem to be either similar in pricing or more expensive in non prescription items to independent chemists.

Thank you to Tamara and the staff this morning for keeping us informed of the lateness of the nurse for flu injections. They were very attentive with a circumstance beyond their control. thanks once again.

All staff are so friendly especially considering their line of work during a pandemic, Brianna ( I think ) took the time to help me and was knowledgeable of the products in store, can't ask for much more

Victoria, the Pharmacist, is an absolute life saver. She has been the only pharmacist to take the time to listen to my concerns when I was very worried. Won't be going to any other pharmacist!!!!

Would give no stars if I could. Called to get my script filled I need to survive told it would be there waited an hour fir them to tel me they had thrown it out and they couldn't fill it.

Great place to buy all my specific needs from from medical to make-up, nail polishes, Dermaveen Products & Voltaren Osteo Gel good prices especially when on sale amazing range of Products

Was not impressed by the quality of service or care by the pharmacists, this evening, Saturday ONLY at local chemists, not superstores like C.W, have i have found, where the

Served by a pharmacist named Helen I believe. They were really lovely and very kind when explaining my script to me, and answering any questions or concerns that I had :)

Received exceptional service from Matthew who was stacking the shelves. He was able to give advice on what would best suit my needs through an informative conversation.

50 minutes to wain for prescription. Noticed how dirty everything is where the medication is open and counted. Not very hygienic for a medical medication area!

Very poor customer service at the counter, lacking basic polite manners. Also، was not offered a bag although had purchased multiple items in different sizes.

I am absolutely shocked by the service here!!! Came in at the fragrance area to purchase two bottles of fragrance which I already know what I wanted.

Victoria is a real asset to the CWH brand. She goes above and beyond what is expected of her, and I couldn't be more appreciative of her!

Be aware, they are not welcome price match policy. I went there tonight to match a product on special at bigw, the staff insist

Fair and best price: 70% and 30% less than Priceline Westfield Knox..proof attached.

Excellent service, especially from the staff packing shelves.