Chase Bank

26 reviews

3514 White Plains Rd, Bronx, NY 10467

locator.chase.com

+18773374531

About

Chase Bank is a Bank located at 3514 White Plains Rd, Bronx, NY 10467. It has received 26 reviews with an average rating of 2.8 stars.

Photos

Hours

Monday9AM-2PM
TuesdayClosed
Wednesday9AM-5PM
Thursday9AM-5PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Chase Bank: 3514 White Plains Rd, Bronx, NY 10467

  • Chase Bank has 2.8 stars from 26 reviews

  • Bank

  • "Very bad service, you come at 2 in the afternoon to open an account and they tell you that they must give you an appointment for the next day, you come to your appointment the next day and they tell you that they will not be able to assist you, that they must give you another appointment, a bank disaster"

    "These banks (at least most banks) have to have some sort of 24 hour active surveillance, there's almost always a homeless person inside waiting for you to take your money out so he/she can start begging for whatever you have on you, the main reason I don't go to this bank after it's closed"

    "Despite what the other reviews may say, I always get treated with excellent customer service"

    "Service is extremely poor"

    "As a full grown fully functional working professional adult I continue to feel profiled when I’m entering this bank to get access to my account"

Reviews

  • Jose Rangel

Very bad service, you come at 2 in the afternoon to open an account and they tell you that they must give you an appointment for the next day, you come to your appointment the next day and they tell you that they will not be able to assist you, that they must give you another appointment, a bank disaster. Not recommended

  • Drews Tavers

These banks (at least most banks) have to have some sort of 24 hour active surveillance, there's almost always a homeless person inside waiting for you to take your money out so he/she can start begging for whatever you have on you, the main reason I don't go to this bank after it's closed.

  • Maria Maldonado

Despite what the other reviews may say, I always get treated with excellent customer service. I always come here to make deposit for work, but today I came in with my mother to open up an account & Melinda treated us with the upmost respect

  • Asmaou Diallo

Service is extremely poor. There is a fowl odor inside. Staff is less then professional and lacking in basic courtesy with the exception of Kenia who is acually courteous. I am highly unsatisfied. I would not recommend this branch to others.

  • Nic James

As a full grown fully functional working professional adult I continue to feel profiled when I’m entering this bank to get access to my account. It has happen to me countless time but for the past 3 times I’ve gone into this bank. A banker

  • Mila Yu

I swear from when I open my account at this location nothing but problems. First they send me home with someone's account information the first day I open my account. Ever since then issues on top of issues. I deposit checks they tell me I

  • TARIQ RASHEED

Very professional service provided with great Kindness! All of my questions are always politely answered. I have traveled to most of the major cities of the world and been to well known banks. This branch definitely relates to most of the

  • Phuong Luu

It’s the first time I open an account under Chase. And what I received from them is a problem after the the other. I have to verify my SSN twice because the first time one of the staff typed it’s wrong. I have to comeback so many time to

  • Marcia Brown

Most of the tellers are nice but the lines are always forever long and they always only have 1 or 2 tellers working. You would think by now they'd realize they need more help. I actually wrote this review standing on line forever

  • Shaina Benjamin

Always a line, I've only encountered one banker names Massie who was helpful and pleasant. I try to avoid anything outside of their ATMs. I would rather go to Allerton two train stops away even though this one is closer.

  • Tiffani Kennedy

This review is for the manager Mr. Smith.He is so helpful and charismatic.Whenever customers come in I am always impressed by how friendly and caring he is with everyone.

  • Tiesha Adams

Poor service. Takes forever just to meet with a representative. I've been waiting for at least an hour and no one has come to check the waiting list.

  • Jay Blaze

This Bank need to hire People ASAP!!!! Two tellers and a line full of ppl. The worse part about it is they moving like turtles..

  • Zaprial Aóratos

Great place to open your bank account! Just make sure to have every document you are required to have for opening it though.

  • Ingrid Dixon

Chase bank is the best so for the staff so respectful and helpful I like banking with chase people just have mine

  • Tony Gonzalez

I dont speak to the tellers i use the atm nice clean place to get fast cash been here 12 years

  • Eisa Nagi

The worse service i ever get in a bank. I cant believe the agents treat customers like that!!!

  • Fasi

Went here to deposit the money smooth process the staff was very helpful

  • Jay Martinez

Horrible customer service and under staffed on fridays

  • Jae Judah

Lines always long & tellers take forever

  • Tyeshia

Excellent customer service

  • Superfamous12 Love
  • Francisca Ortega
  • Abu Elyas
  • Janet Lopez
  • Tony Bayo

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