This bank has the most horrible customer service in all CA I was waiting for almost an hour to see a rep and just one girl with a bad mood just tell us maybe in 10 min we start to call some one I meant Hello people have no all day to talk with u guys hiring people!! Cause thanks us you guys have a job!!!

Great associates. Very friendly and polite. One particular bank teller was able to help me make a car payment. Other chase locations were having a hard time. I would have given 5 stars but the parking lot is small and outside bank machines are always out of service.

Worst bank ever! Visited bank on a Friday & all the employees displayed poor customer service. They were not helpful. It's a wonder why that Chase Bank still exist. Clearly, management does not care about their community or have any pride for their city. Sooo sad!

They never answer, the money is lost and they never give you a reason why the money is missing, they completely ignore you, and take too long to investigate, while treating you like a criminal. I would never return to that bank, even if there was only that one.

I’d like to complain about their parking. I live next door, ppl go in and out that parking late hours of the night bumping music or park and are loud listening to loud music. Very inconsiderate with the tenants around that are sleeping. I’m

bad customer service, we were trying to open an account for our daughter who's a minor and the customer service rep who helped us was asking my husband for his green card and he's been a chase customer for decades and had already shown her

I've been with this bank for years and have been treated abominably many times. Once, while speaking to a banker in one of their branches, i asked if they even wanted my business and he just glared at me silently. After that, i did receive

So frustrating! I waited almost an hour and a half just to try to see a Business banker. After waiting that long i asked one of them how much longed did i have to wait just so that she could say "in a few more minutes" and thatbi still had

Absolute worst Chase Bank in East Los Angeles. One of the bank tellers was absurdly rude. Kept interupting me and didn't even allow me to speak to another teller and insisted on speaking over me rather than telling me to wait for a moment

I’d rather go inside to deposit or take money out. The atms outside don’t always work, and unfortunately due to the conditions in Boyle heights, you’ll have some people doing crazy things around this bank. It looks very run down and the

Terrible place to park the security just let's anyone park here they won't even be for the bank. Also they won't let u deposit more then 2 check which is really weird the other chase bank I go to will let me deposit as much as I want.

Worst most frustrating visit to the bank... Their is one clerk and like 4 people walking around looking at this line get longer and longer.... …

Finding parking in this branch is very difficult and sometimes you wonder why the parking lot is full if there are not many customers inside?

Employee Carlos Serrano uses intimidation to get his customers attention. Avoid this place at all costs. Bank somewhere else for your money!

Terrible service. They give us a nickel in a roll of quarters. They need to do better checking on it. Parking also sucks too.

It is so bad! If I could give it a zero. I would! You can always count on in this branch only having one working ATM.

Really BAD costumer service. They dont answer what you really want to do not even try to help you, really rude.

The service here is slow and really bad. I have no idea how the people of this community put up with this.

Called three different branches to ask a simple question but not 1 person answered. This bank is horrible.

This branch is terrible, machines always “temporary out of service” .... gives you time to write a review

Parking attendant is inattentive. And they have one line open and lobby full of waiting customers.

By far the worst bank in history. Chase and everything that's gotta do with Chase is garbage.

Gave it a one star because of bad customer service not all employees are bad with customers

Huge parking lot and the security guard lady during the day is very polite and welcoming.

They always have a trouble with the cashier let's see what happens today.

Parking is terrible just as terrible as customer service 30min wait !

I call and they pick up and hung up. A few times. Not nice at all.

Extremely rude I don't recommend this bank is worst service

The employees do not understand their own bank’s processes

45 minute wait to see a business banker.

Excellent service, very good attention

This area is sketchy and always busy.

Very bad service its like a 2hr wait

It was fast. No line at the atm

Chase will steal your own money

Terrible customer service

Peaceful enviroment

JIRAON. Towers 6

Racist branch