On 02/14/2023 - 9:00AM, I ordered a bouquet of flowers for Valentine's Day with same day delivery as per their website. I called same day at 3:29PM to ask for the status of my order. The gentleman over the phone told me that orders placed same day will not be fulfilled since they were busier than usual because of the holiday. I was understanding and told him to please deliver the flowers the following day, he also mentioned that a note would be placed on my order. It's 7:20PM of the following day and I haven't received my order or a call/ email from the business. I called again and spoke to the same gentlemen. It appears, that a note was never placed on my order. In addition, it seems that he didn't care that my order was never delivered. I requested a full refund and I will never do business with this florist again.

I want to start by saying the people who work here are very nice but the flowers are not. I ordered a ‘Corona’ flower arrangement for a funeral. The item cost nearly $200 plus I tipped the cashier and the flower maker $20 but the product was mediocre. Next to all of the other arrangements at the funeral home it was the smallest and more importantly it appears the flowers were dying. The sunflowers I bought separately also died quickly. If you are looking for flowers for the cemetery across the street or just want friendly service and don’t mind so-so flowers, this is the place for you.

Ordered flowers a month in advance for a loved-one's mournful day. The flowers were not delivered. When I called about it, they said "well you ordered it like a month ago". They said they would call me back and ask the driver, after an hour and a half, I called them and cancelled. I had to pay an extra $50 for same day delivery after noon at a different florist. They did not offer to get the flowers out that day or make a better arrangement or anything. I did, however, receive my refund.

Just wanted to say thank you for delivering the most exquisite bouquet of flowers to my friend in Miami today. I ordered this morning and she received them only hours later. She sent me a pic and they are absolutely beautiful.. She's thrilled and so am I! I live in the UK and it's always a gamble finding a florist online, especially in another country - thanks to you I was able to treat her with beautiful blooms on her birthday.

I don’t know how they have four and five stars, maybe they have their own family members writing reviews. Just stopped to buy some flowers for the cemetery and they looked great for $10 each and when I unwrapped the extreme amount of paper around them I was left with a few ugly twigs. Meanwhile, just down the street the street vendors have beautiful flowers for seven dollars each. Do not go to this place!

The most beautiful flowers for my girlfriend! Always get my flowers from this place for decor or special occasions! Attention and service is always kind and they've already saved me in emergency cases making amazing arrangements in no time! Flowers are always fresh and healthy! Love it, totally recommended!!! Rumano

Excellent customer service and beautiful flowers! I called late in the afternoon to have flowers delivered that same day and they were able to complete my order. Thank you so much for being able to fulfill my order so quickly and with great customer service! Would definitely recommend and order from again.

Everything is beautiful! Always get my flowers from this place for decor or special occasions! Attention and service is always kind and they've already saved me in emergency cases making amazing arrangements in no time! Flowers are always fresh and healthy! Love it, totally recommended!

Placed an online order for a bouquet of red roses and within a few hours it was delivered on time as promised. More importantly, my wife thought it was one of the most beautiful red roses she has ever seen. Can't really attest to that since I was overseas and only saw a picture …

I called to order a sympathy arrangement I had seen on their website. They took my order and were able to deliver the floral arrangement within 1.5 hrs to the funeral home I specified. Courteous service, good quality flowers and speedy delivery service. Thank you Cerezos Flowers!

It was early in the morning. I was driving around everywhere looking for a florist that was open. I came across Cerezo Blooms and saw Rosario cleaning outside. I asked her if she was open and although the shop was closed, she kindly took me

My dearest friend had surgery and I needed to send some flowers !! This couple had been more then accommodating for me ! Went above and beyond in a matter of an hour !! Will be using services again! Flowers are just lovely!!! Thanks again!!!

The most beautiful flowers for my girlfriend! Always get my flowers from this place for decor or special occasions! Attention and service is always kind and they've already saved me in emergency cases making amazing arrangements in no time!

I had ordered flowers for my sister for Valentine’s Day and they were never delivered. I obtained a confirmation email and therefore called, emailed, texted, etc. but never received any sort of response. I also never received a refund so I

Absolutely BEAUTIFUL bouquet, delivered amazing quickly after online order. Amazing pricing for delivered product. Turned out better than expected based on other florist pricing. Website was simple to use. 10/10 wonderful experience.

Beautiful arrangement and fast delivery. However, flowers started dying two days after I got the bouquet delivered to me. Had to pull out several stems because they were wilted. Definitely pretty but not long lasting.

We came to Cerezo Blooms for my son's funeral flowers. The owner is a beautiful compassionate lady, that did a wonderful job understanding my pain. The arrangements were amazing way beyond my expectations. Thank you.

I will not have second thoughts on recommending this flower shop! What I like about this flower shop is that their flowers are fresh and new! I always buy a bouquet here every time there's a special occasion!

Carlos put together 2 beautiful bouquets after the passing of a beloved member of our family. Gorgeous flowers artistically arranged and delivered quickly. Thank you Cerezos Flowers for your wonderful work!!!

Great customer service! I was communication with the owner thru texts and he made exactly what I wanted. They even helped me carry the arrangement to my car. Beautiful flowers, great price!

What an incredible experience. The customer service was amazing. The flowers look unbelievable. I am hooked. They have won my wife and me over. I am now a loyal and happy customer!!!

The arrangement was very beautiful and they were very special when I delivered them. If I buy again here it was a shipment from Guatemala online thank you very much

I loved their service, I’m really happy with their amazing job, they really surpassed my expectative and I will definitely use their services again.

The florist is very professional, creative, and expert. The experience was totally smooth and remarkable. Awesome place and i recommend this!

Absolutely spectacular florist! By far, the most creative and incredible value for high quality. I would highly recommend.

Amazing florist . Carlos is very attentive. I’m a concierge and I use him for all my guests. Excellent service and work.

Cerezos Flowers took great care of us! We received two beautiful and enormous bouquets for a incredible price

She loved the flowers and so did everyone in the office. Thank You for excellent customer service!!

Excellent customer service. Very efficient and helpful staff. Everything nice and organized!!!

I love it, good customer service, they have beautiful details !! I recommend them ♥ ️♥️♥️♥️

Excellent service, Thank you Carlos for create such a beautiful flower arrangement ✨ …

I love my flowers. Best place ever if ur looking for beautiful and long lasting flowers

Kind service and beautiful custom flowers, my bridal bouquet was everything I wanted!

Beautiful flowers and amazing service. Thank you for everything!

Best in the business with the most beautiful flowers in miami!

Great service! great attention, beautiful flowers and plants!

One of the best flower store in town. Loved it. Very please

Friendly, professional, outstanding floral arrangements!

Beautiful flowers and amazing customer service.

The best place to send for some Especial thanks