Castle Roofing Atlanta, GA is a Roofing contractor located at 1201 Peachtree St NE FL. 3, Atlanta, GA 30361. It has received 399 reviews with an average rating of 4.8 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Castle Roofing Atlanta, GA: 1201 Peachtree St NE FL. 3, Atlanta, GA 30361
Castle Roofing Atlanta, GA has 4.8 stars from 399 reviews
Roofing contractor
"We hired Castle Roofing to repair/replace the siding and trim on our 22 year old home"
"Found Castle Roofing on Google when searching for some gutter cleaning and repairs I needed done"
"TL;DR Thorough and speedy work, outsourced communications suck"
"I am so impressed with these guys"
"I had a roof leak"
We hired Castle Roofing to repair/replace the siding and trim on our 22 year old home. Over all, the experience was so good we hired them twice! The communication was VERY good and I really liked how responsive they were. The quality of the estimation was good, though after reviewing the work done, we thought the crew could have recommended a few more fixes. Please understand, these were not areas that were in desperate need of repair. But they were areas that I might have asked them to fix had I noticed them earlier. I had pointed out the really bad places that I knew about and they did point out a few extra places, but I think they missed a chance to go even further. Again, they didn't do anything wrong, but they could have recommended a little more. The quality of the work itself was excellent. All the repairs and paint matching were very good and we are quite happy with the results! There is one thing I think the crew could have done better: Clean-up. It's normal in any job to have nails, chunks of wood, and other trash hit the ground. It's also normal to have paint and sealant smudges on nearby surfaces. They did clean up some but didn't quite get it all. In the end, Castle Roofing provides excellent work. 2 days of work including all materials was ~$7500. Money well spent. In my earlier review, I said we would hire Castle Roofing again and we just did! After reading my review, Castle contacted me and asked if they could come and handle the clean-up they missed. No charge. I said "sure!" While the crew was here, I asked them to look at those other places I noticed. They gave me a fair estimate and I hired them to do that work too. Castle Roofing is a great company and they respond well to fair criticism. I will use them again for sure!
Found Castle Roofing on Google when searching for some gutter cleaning and repairs I needed done. I contacted two other "Google backed" companies and both took my information to come and make a quote and never showed up. When I called Castle Roofing, they made an appointment for a quote and actually showed up to make the quote. As far as price goes I'm not sure how they compare to others (due to the other two companies not showing up, I had nothing to compare to. Was in a similar situation before and the other company ended up lowering the cost without me even knowing until I saw the invoice). The crew was polite and on time (I hope Jose is feeling better) and got the job done. The real all-star I feel like is Samantha. She really went out of her way to try and make sure I was taken care of in the time frame I needed for the job to be done. She stayed at the office even after they were closed to make sure I could get scheduled. Then when they came across an emergency with one of their employees, she still battled to make sure I had my work done that day. In the words of Kevin Durant, Samantha, "You da real MVP".
TL;DR Thorough and speedy work, outsourced communications suck. I needed some repair to my siding. Out of the 3 companies I called, Castle's pricing was in between and they were open to negotiations. I had to follow-up with Samantha the office agent to get my estimate... After that, any communication was done through some crummy outsourced call-center which only collected my information and told me another person would contact me back because THEY DON'T KNOW ANYTHING!! The roofer came by 2 hours late, but did a good job on the house! It took him 4 hours to replace the siding, add flashing, and add storm shield. Person had to run to get paint after I told him I didn't have any... If I'm spending a couple of hundreds I'm expecting you to bring all the material. Overall not the perfect experience but good enough compared to what's out there. Most important thing is that they're insured. BTW they only take payment through bank transfers... No credit card. Bummer, I want my points.
I am so impressed with these guys. They made a major repair on my roof at an affordable rate. The technicians that worked on my house were: 1) very knowledgeable; 2) they kept me informed every step of the way by sharing pictures of the problems and explaining how they would make the repair, and 3) the work was professionally done. I am so very pleased with the work that was done. I've already referred them to other homeowners I know. I am a senior citizen and I've had so many people take advantage of me. It's so refreshing to have someone you can trust. It's like when a women finds an excellent and honest mechanic she refers all of her friends and they refer their friends. That's the way I feel about Castle Roofing; I have an excellent and honest contractor - I'm spreading the word. These guys are my go-to. Thank you Castle Roofing for being that old fashion dependable service that is a very rare commodity these days. I definitely recommend these guys.
I had a roof leak. Castle came out for an inspection. They did a great job detailing the issues with pictures, and explaining the scope of work needed to fix the issue. They were able to fix the issue earlier than the initial scheduled date, which was great! The only concern I had was communication. I was unable to reach anyone for questions and I had to reach out to them a couple of times to schedule the service appointment. But overall I am happy with the service and the work completed. The most important thing I appreciated was their honesty. They were the only company that did not try to encourage me to call my insurance company to replace the entire roof. I reached out to at least 5 other companies and no one else detailed the issue or offered a repair option. They all stated they will give me a repair quote if the insurance refused to replace. Castle was the first company I called and the best fit for my needs.
I called them because a section of my gutter had fallen. The were able to have someone come out the same day although I was first told it would be the next day. So it worked out perfectly. They sent me a price quote a few hours later. For them to fix a 30ft piece of gutter (they just rehung the existing gutter, added some wood, and 10 hangers) and to clean my gutters was $1489. I think it was a tad pricey for using an existing piece from my home. But I needed the work done.They do send you an invoice but there is not actual price breakdown so you know what you're paying for in specifics. In addition, they needed to use my electricity to use their tools. Unplugged my deep freezer and never plugged it back in. Overall, very nice staff!. Would I use them again in an emergency Yes! If I had time to price shop. IDK.
Castle Roofing has provided me superior craftsmanship and excellent customer service! Samantha, the Project Coordinator is articulate, polite, tactful, and service driven. I could not have chosen a better person to spearhead the entire process! I’m also impressed with the way she monitored & tracked the shipment of materials. She has GREAT leadership skills! Joaquin, the Project Manager also did a great job planning, delegating & executing the restoration of my roof. All the roofing professionals are undoubtedly Top Notch. I’m very satisfied with the entire team’s performance and professionalism and definitely recommend them as trustworthy contractors who will do an excellent job in taking care of all your roofing needs! Sincerely, Debbie A very satisfied customer!!
I had a home inspection completed prior to buying a home. The inspector noted serious concerns about the roof and siding install. I contacted Castle as I needed a professional company to perform a roof and siding inspections and provide a quote. Because my phone kept dropping the call I was able to text with the office manager to answer all my questions. I was able to choose my appointment online and see all pricing. Carlos and another gentlemen showed up on time and explained to me exactly what still needed to be repaired. After my appointment I was happily able to make my payment online and within 24hrs I had my Report to provide to my builder who made the repairs Carlos recommend. Carlos thank you for your service.
Castle Roofing and technician Jose’ were great. They were professional, timely, reasonably priced and honest about the roofing repairs and did not try to sell me a new roof, only quoted the repairs that were needed above the master bathroom leak. The roof was only 1.5 years old. They were able to do the repairs the same day I received the quote online and authorized the work. Jose didn’t even collect payment from me after the work was completed and then an invoice was sent to me online for credit card payment. Easy, efficient, and organized. Samantha was knowledgeable and helpful over the phone with any questions or information. I will definitely be using Castle again for the roof repairs needed on my deck.
I'm giving the second star because I was on a time crunch and had a limited schedule to be available so they were able to get someone out very quickly to do my inspection which was appreciated. However, since then, I've heard nothing from them and never received the quote. I called 2 full business days later and whoever answered took my information and said she'd have her manager call me back. We're now 5 business days later and still haven't heard anything. I have seen other reviews similar to this so maybe my project isn't large enough and not generating a lot of revenue so maybe it's low on their priority scale, I don't know. That's all I'm left to assume since I've been given nothing else.
I can’t say enough good things about Castle Roofing. My roof was damaged by a large branch and I didn’t notice till a few days later…on a Saturday. They were to my home in 40 minutes, yes you read that right. FOURTY MINUTES of me calling on a Saturday and had my roof patched before it began to rain again. The crews were out promptly on Monday morning and did a beautiful repair. You can’t even tell a difference where the patch is!! They also identified several other issues (including finding a bullet lodged in my roof ) and did some preventative care. I feel the cost was very fair and the value very high. Hire these folks and you won’t regret it!!
I had an appointment and explained that I had a leak plus I provided a pic of the damage over my garage. My house is on the market for sale so it was critical that I resolved the problem expeditiously. They provided me with time slot (8-10am) so I arose early to be prepared; however, my time slot was delayed (I guess by a more urgent matter). The scheduler explained that the team accepted a small project to take care of that took precedent over mine. But, my project was small too. The scheduler did ask me but she did not make me aware that my time slot would be moved back some hours. I would suggest that Castle does not honor it’s appointments.
We could not be more thrilled with the work of Castle AGAIN! They replaced our entire garage detached roof with cupola and even dealt beautifully with some prior homeowner "arts and craft type" repairs they found. Carlos the owner is incredibly thoughtful, communicative, and easy to work with. The entire office staff is beyond kind and quick to respond/help with every step of the way, from permitting to color selection. The crews are timely, reliable, and fastidious workers. The site was clean and everything was done to perfection. THANK YOU CASTLE! Our #1 choice in all things roof repair and in our new home more to come!
Woke up to a bulging ceiling from an unexpected leak this weekend . Not wanting to wait I quickly reached out to several roof repair companies. None could see me until Monday but Castle worked around my schedule and got a technician out to review the damage. Still had to wait until Monday so they could get the supplies but I rested better knowing what was going on and what I could expect. Monday has come around and they were able to fix everything quickly and with out needing me to be present . I do wish they would do a more in-depth breakdown of the charges…. But overall I am happy with their work and service!
Castle Roofing has done two jobs for us and both times they were incredibly responsive when we were getting the estimate. They came out quickly, gave a reasonable estimate, and did a great job both times. The roofers were very nice guys and really respectful, which was nice as a woman. Sometimes contractors don't treat you very well if you are female. I felt completely comfortable with them on the property. And, they left our patio even cleaner than when they got there! Really good job cleaning up both times. Very efficient. Every single person that I interacted with was professional and nice.
Castle Roofing is an amazing company to do business with. They were able to pinpoint exactly what was wrong with our roof, why it was leaking and offer suggestions for that particular problem as well as others! We had multiple companies come out to try and find the problem but they failed. Thought it was repaired and boom the roof starts leaking again. Not with Castle Roofing. It has been months and our roof is holding up well. I highly recommend Castle Roofing and their services. We would use them again if we have to but I’m praying we won’t need them lol. Call Castle now
I had a great experience with Castle Roofing. The customer service and communication were great and they were always very friendly. They were available fast to assess my roof and give an estimate. The estimate is very clear with explaining what will be done and what they price is. Even when more had to be done to my roof than expected, they stopped what they were doing, called me to explain and get approval, and sent a new price estimate, all before continuing with the work. I would definitely recommend Castle Roofing and I will use them again for future roof work.
Needed fascia repair with flashing and vinyl siding and needed a bathroom exhaust fan to vent through the roof. Both were done in the same day, with the materials I requested, before sundown. Castle Roofing did an excellent job and gave me peace of mind now that those repairs have been completed. They let me look at some of the repair they were doing as well so I could learn more as a new home owner and answered all of my questions. Respectful, courteous, prompt and I believe very fair pricing. Thank you again!
Joaquin and his crew from Castle Roofing were excellent. I was very impressed with their work. My roof is amazing. His work was high quality, quick, and they did a wonderful clean up after completing my roof replacement. Samantha set the process up for me, and was great with communication and explaining roofing options and procedures. She was professional, kind, knowledgeable. I would recommend them to anyone in need of roof work, and I have already recommended them to a family member.
This was my first time using Castle. I was very pleased with their work. When the repairmen first came to appraise the job, he showed up on time , was courteous and professional. The price he quoted was the a fair price for the work. He had the same standard for the job, on time, proficient and courteous. When the job was completed there was no surprise fees. The job was completed on time,with great results. Also the office staff was equally as impressive. I will definitely use again.
It all began with a sudden leak at night during a spate of unusually long & hard rainy weather and because of constant rainy days it was a while before the entire job was complete but the office stayed in constant touch, offered temporary solutions and the guys who did the job were outstanding! They were pleasant, efficient, considerate, and very professional in every way. The communication between them and us was excellent which made a protracted process much easier to endure.
Awesome service. I would definitely recommend. After searching and dealing with multiple companies I finally landed on Castle. Sam, Joaquin and team were very professional and understanding from start to finish. They came when they said they would. Everything from inspection, order placing, installation, were seamless. They are cheaper than most companies AND the quality is GOOD. No complaints!! Thank you all again for EVERYTHING! I love my roof and gutters!!
Look no further than Castle Roofing for your roofing repair needs. I am extremely pleased that I used this company. Their sales/administrative team are very friendly and great to work with. I called for a quote Monday morning, they had a technician out by that afternoon, and my roof was repaired by Saturday the same week. The price was also very fair. I highly recommend this company, do not waste your time with other roofing companies in Atlanta.
Castle Roofing was great! I called them late Friday to get an appointment. I received a call on Monday morning to get someone to provide an estimate on a gutter/roof repair. Someone came out the same morning. The estimated cost was well below what I expected. The repair was completed on Tuesday morning in a very short time. The workmanship was wonderful. I truly appreciate Jose and Samantha on a job well done!!
Castle Roofing is an excellent service provider. They gave me appointment right away. Assured me of doing the job as I requested. The technician applied his experienced work method. The office personnel especially two Managers, Samantha and Amber were very courteous and provided me the best service. I’m highly satisfied regarding the service and warranty they provided me. And I’ll use their service again!
They professionals that Castle Roofing sent out were very professional and good at their work. They hammered away from start to finish until the job was done and did a fine job cleaning up after the job was over. One plus about going with Castle is that they do sectional repairs when many roofing companies won't even look at you unless it was an entire roof replacement. Strongly recommend.
Very professional team and enjoyed working with them. If I can recall correctly, they completed the roof but had to come back out to fix something we discussed on our initial visit but they completed that work without issue too. I even got a compliment from another vendor quoting me on insulation how good of a job the roofers did. No complaints from me which is hard to come by :)
I am happy to recommend Castle for roof repair based on the very positive experience I had with them. The phone was answered professionally, the field man was prompt, polite and followed up quickly. I expected a long delay, however they scheduled my repair for the day after my call. I would have no problem recommending them to other homeowners. Many thanks for the great service!
We had to do some gutter cleaning and rerouting work and reached out to Castle Roofing for estimates and engaged them to do the work. Louis and Juan came on time, were very communicative, and were very helpful. They are very hard workers and I would rehire them and highly recommend them for any roofing related job. The pricing was also very competitive and reasonable.
Juan and Luis carefully inspected our leaking roof and a cracked window frame nearby. They suggested smart, high quality repairs, which they did shortly after. They were friendly, professional, and on time. They took pictures of how it was before, how it looked during the repair, and how it is now to show the work they did. And the company offers a 1 year warranty!
I am President of the HOA of a 97 unit townhouse community in roswell ga. Castle has been our partner in everything to do with our roofs for 3 years. As I look back on our success together, I give a LOT of credit to Joaquin Merino - Castle lead in the field. He diagnoses the situation, lays out the solution, and manages the crew on the work. Highly recommended.
I had some detached gutters due to some storms. Jose came out and repaired and cleaned the gutters exactly when he was scheduled. The gutters now look great and the whole process was great from end to end. All documentation is shown and communicated through email so there is a record to refer to. I will continue to use Castle in the future for any issues.
Great company. They did a great job on repairing my soffit on my roof, and even fixed an issue that I thought was very complicated within minutes. Office staff is friendly, and everyone that I met from the day of the estimate, to the work day, was kind & helpful. Will definitely use them again if any needs arise in the future. Thanks Castle!
I highly recommend Castle. Their website was easy to use and I was able to book an appointment online (as easy as scheduling a haircut). I really appreciate that and the availability that they had. Jose Vega worked on our roof and did a fantastic job. Overall, they were very responsive, thorough, and well priced. We appreciate the work!
Amazing service. Samantha was so helpful and explained everything so I could easily understand. I wouldn’t use anyone else for repairs on my rentals down here. They are affordable and reliable and respected my time and my schedule. They gave me quality service and I’m happy with the overall work. If I could give 6 stars, I would!
Castle was terrific to work with. A large tree fell and damaged a 60 foot section of gutters and some elements of my roof; within just a few days the repairs were completed and its as if the event never happened. Samantha was very communicative about the scope of repairs and had a crew out almost immediately. Highly recommended!
Had castle out to inspect some roof damage and come up with a repair plan. Everyone was extremely professional and very responsive. Samantha owned the entire experience and assisted with the scheduling and details from photos and videos to an itemized receipt. Had a wonderful experience and would use again! Thanks so much!
I had damaged shingles on my roof which caused water to leak in my bedroom. I called Castle Roofing and within a day, they were able to come out and fix everything. Jose was awesome and very professional from the moment he walked up to my front door. I will definitely be using Castle again for home services. Kudos …
They were incredibly professional and responsive. We had damage to our roof after a fallen tree and wind storm. Castle came out with an estimate, fixed our roof, and found/fixed the source of a leak in our attic. We’ve had no problems ever since and will definitely call them again if we ever need more roofing work.
Castle Roofing did an excellent job with the roof repair. It is very easy to make a reservation with them, and the technician shows up on time. After they did the roof inspection, they provided a very professional plan about how to fix the roof. The team is very professional and responsive. Highly recommended.
Castle Roof did a great job for us. It was a small repair to down-spouting that required some attention to existing stucco and the garden. They turned up on time for the estimate inspection and they booked us in immediately. It was no fuss and the work looks great. So happy to have this problem fixed.
We bought our first House and hired Castle to first do a Roof inspection and later install a new Roof and carry out some necessary repairs. Everyone we worked with was great. The prices are very reasonable and the works is great quality. We will def return if we need any more roofing jobs done
We had a great experience with Castle. Julia was very responsive with getting an appointment set up, and then the estimate was a very easy process. They were able to get my job done 2 days faster than expected. They did great work, and we have had no trouble with the leaking chimney since.
Castle has been great to work with regarding all of our roofing needs in the ATL area and have even made trips into Alabama for me at properties. Very quick turn around times and good quality work! Samantha has been great to work with as well and is always responsive and helpful!
Castle Roofing was excellent to work with. They were able to assess the leak in my roof the day I called and fully repair and replace two vent flashings two days later at a fair price. Shoutout to Jose and Samantha for excellent customer service and fixing my problem so quickly.
Castle was quick and professional. We had a slight mishap with our gutter guards but it was taken care of in a professional and courteous manner. The communication throughout the process was quick and kind. Would definitely do business with them again.
Castle Roofing did an amazing job! Big thanks to Jose, for explaining and recommending what should be done. Him and his crew were fast and diligent. Also would like to mention Samantha for the wonderful customer service and fast response time.
Emily, Joaquin and his team were amazing! I would highly recommend them for any roofing job. Emily made the paperwork process simple and easy. Joaquin came to do the estimate and was very informative. He explained why we had a leak and what
Castle did great work! You can trust these other reviews! They always showed up on time, gave me a plan for my repair, and executed it very well. They repaired gutters, chimney and sunroom roof very quickly. Seems to all be holding up well!
One of the starter shingles seems a little too far from the edge, I think somehow the builders broke a floodlight (and didn't know or didn't tell us), and there was a good bit of trash/old shingle and a few nails around post-installation;
This the second time I have Castle Roofing in the last 4 weeks. The first visit was for roof repairs for a leak over the master bathroom. This visit was for replacing the roof leaking over the deck addition that the prior owner installed
Castle was prompt, professional, and very efficient with their service. My roof was in desperate need of repairs from previously shoddy work; they were able to accommodate us on the calendar in a timely manner. Would definitely recommend
I used Castle for the replacement of the roof on my outdoor shed which had been punctured by fallen tree branches in a recent storm. The team was very responsive and friendly throughout the process. The work was done quickly and
I recently hired Castle to perform roof repairs on my home. I let them know I needed the repairs ASAP. Castle got a technician out the same day I called for an estimate and they scheduled the work for 5 days later. This sort of
Castle Roofing was so easy and professional to work with. We handled everything by email and I didn’t even need to be at my house which was great since we were at our vacation home for 3 weeks. I highly recommend this company.
The only reason why I’m giving 4 star was because the team was late (outside the arrival window by 2 hours). Other than that, very professional and they explained what they saw, what they were going to do to fix it and why.
samantha does not take accountability for agreements made nor was i listened to during the inspection by jose. after full payment, i still have 2 holes in the ceiling and then was disregarded when i started the conversation.
Wonderful service. Castle representative was very responsive and knowledgeable. We used Castle several times now and were always very satisfied with their professionalism and fast service. Will be back! Highly recommended. .
We had some slight communication problems but Samantha and Joaquin fixed us right up...we are so glad to have a new roof and they took care of all the debris...recommend them...hard working and attention to detail.
I had a good experience with Castle! The technician completed all work (soffit repair and replacement of a gutter) in a timely fashion and the repairs looked great. Communication with the office was also very easy.
Castle Roofing is my go-to for gutters! Samantha is always responsive and communicative, which, as a busy community manager, I do appreciate. Their prices are also competitive compared to other vendors.
Castle did a great job fixing a small roof leak involving my plumbing vents. They were prompt and efficient. Jose answered all our questions in a considerate matter. I highly recommend Castle roofing.
I had vinyl siding installed around my entire home. From the beginning until the end of the process Castle roofing was very helpful and attentive to my needs. They performed a good job on my home.
Awesome service, quality work. This was my third call to Castle after wind blew a tree limb down and took out my cutters and board. The guys were very professional do amazing work.
Jose Vega and his team replaced a flat roof over my deck. There was considerable siding damage which was repaired. The work was excellent and I am totally pleased with the results.
Furnace Stack on roof came off during a storm. I called and they had someone come out quickly to repair and check the rest of my roof for any other issues. Very fast responsel.
Castle Roofing is Amazing! We work with them in the ATL area and Samantha is an absolute ALL STAR! Love the partnership we have been able to build with her and Castle
Great work by Luis and Juan on our siding repair. We had hard to match aluminum siding and they did a great job. Job completed quickly and for a reasonable price.
Jose did a great job of assessing the work needed on the roof and they were able to complete the job in a few hours. He was very professional and thorough.
They were extremely responsive and explained everything, making it easy to understand, and they repaired our faulty gutters to prevent further damage.
Luis and Juan did a great job with the fix while being timely and professional throughout the project. I would highly recommend!
They have been an amazing partner for Blue Chip Maintenance LLC and have been doing amazing work.
Castle Roofing handled our roof repair so quickly and professionally! I highly recommend them!
Excellent company. Great results. Very professional. And Samantha is wonderful to work with.
Had my chimney demolished. The work was done well and fast. Also at a reasonable price.
Joaquin did a great roof repair! I would recommend Joaquin. They cleaned up very well.
Fast and Friendly! Would definitely work with them in the future! Jose was great!!
Great work! They kept me posted on all repairs and got it done in a day.
Great experience. Very fast. Good communication. Repairs look great!
Joaquin did an excellent job! He was very timely and efficient.