The 125th Street branch between 5th and lenox Avenue should install chairs for patrons to sit in as they wait in line, they're that slow. The branch between on 125th Street between 7th and 8th Avenue lacks privacy when you're asked to explain the purpose of your visit. The tiny space that you must line up to do that is an insult!

The whole phone service no good. They don’t take interest in customers request I changed address they didn’t do it three times they either need to hire better employees they hang up phones all of that not sure what branch answere phones but

New to neighborhood came in to use atm was greeted by ms espinoz who assisted me with atm. Help me contact my bank when atm would not disburse cash . Outstanding service will relocate to carver bank

I am proud and will aspire to open an account even though I’m not in NY this is one of the top publicly black own traded companies …

Carver Federal bank is great peoples bank. The only downside, there are so few in New York state and there is none in the Bronx.

Great community bank! Gave me a business loan when not one mainsteam bank would do so in spite of my good credit history.

Very friendly staff. The account managers can be a bit slow and unconventional but the tellers are always on point.

You will be on Hold for 20 minutes I am NOT KIDDING YOU. This i NOT a real effort. Its clearly not run properly.

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Great banking choice. Friendly staff, convenient. 2 thumbs up.

They need to think about 24 hour phone service

This place is good I recommend it

Black-owned. Period

Great