The Capital One Bank on 2150-54 86 Street Brooklyn NY 11214 the Bensonhurst Branch the staff here we're very nice to me an helpful an it wasn't Crowded today. I was surprised because I didn't go early it was about 12:00 noon. Well that's it for now an stay safe.

If I can give a 0 star, that would be the rate for this branch. I went there on a Friday afternoon when there were no clients in the branch. I needed to use the teller service, and a blond lady with a heavy accent came up to me asking why I

Very rude customer service!! Bank teller named Mariam rudely interrupted my mother and I when I was speaking my native language to accusing us of cursing at her and saying we should be “only speaking English” in front of her! She kept being

I went in to this branch to deposit cash into my account. After the clerk names Jordan processed the transaction, but it was $500 short when I looked at the receipt, so I told him right away. About 2 minutes later, he then added the money

Avoid their ATMs. Their ATM ate up my money just before the holidays and they don't care. The process of getting the money back takes forever, they would not even give me a provisional credit, nothing. I am there on camera putting in the

I had problems with my card and a machine and while technically the bank was closed because it was after hours, there were still workers in there. I waved from outside to get a worker's attention and she was practically useless. We were

Bf went to deposit a money order that was no longer needed. We called capital one customer service beforehand to make sure we were able to do this transaction and they confirmed it twice, now once my bf went to deposit that money order

Closed the doors in my face five minutes before closing the branch on one day. On the other day when I asked to get help with something they tell me to call Capital One 1 800 number instead of helping me, very rude.

If rather not write my review or more my experience that happened today because I will be accusing their customer service rep for discrimination, and picking her own same language speaking customer over me.

Terrible bank, they dont tell you about fees when you open an account and when you try to close your account its another headache. If you see a woman there named Irina Levina stay away from her.

Monday after the weekend is a busy day, please start the bank's work an hour earlier than usual from 8 am to 17 pm (only one day on working days, this is my suggestion) thank you !

I thank the bank employee Tatiana Veinblat, who helped us and explained everything sensibly. There would be more such employees in the bank as Tatiana!

2 banks are closed due to weather? So i cannot access my accounts or pay bills because you denied me services to my money time to find another bank

The best there is have been comming to capital one since they where the BOWEY SAVING BANK 1965 when I came out of the army the best of the best

Nice location for slow service. Unbelievable. Ya need to hire new employees. The ones here getting to complacent. Especially Mariam.

Very bad service. They treat customer very badly. Don't respect customer. Playing with customer. Bank good. But staff very bad

The workers always seem annoyed that you even came in for banking services! More customer service training may be needed!

First visit.. change of address.. need a proof of address.. I went to another bank and they helped me with no problem.

I like this bank, its definitely worth my comment. Workers help out a lot

someone hacked my card and was picking up money without my knowledge

Line, line, line. All time long line and only one window is open.

Twice agent made mistakes, about my IRA account

Very dirty and ATMs never work properly.

Nobody has to help all chears empty

They don't ever answer the phone

Always helpful n very polite...

They're professional and polite

So rude people working there

Friendly and polite staff.

Easy 1 2 3 Done!

good service

Loved it