I'm a new mom to a three week old infant, and I was really overdue for a haircut. I decided to attempt an appointment with my baby in tow because she was sleeping so soundly. Of course, as soon as i arrive (as a walk-in because it's still impossible to predict how long it takes to leave the house with her) she starts crying. I give her a bottle of milk. Still crying. I rock and soothe her for 20 minutes in the reception area, to no avail. I ask if there is a more private area where I can breastfeed her. The kind ladies set me up in the far back in a comfy chair and tell me to take all the time I need. Anytime I try to put her back in the stroller, she squalls. One of the hairdressers offers to try cutting my hair with her in my arms. She covers us both with the hair salon sheet, and my baby girl sleeps the whole time in my arms against my chest while I get my very nice haircut. I am so grateful to those ladies. I feel so much better now that I have a good haircut and found a place where I was treated with so much support instead of an annoyance!

Please do not go here!! I went in for a basic haircut, an older woman did my service and absolutely did not do what I asked for. My entire appointment she was talking about my hair and insulting it, she burned me with the hair straightener twice!! (which was not necessary in the first place, my hair was already pin straight), she gave me layers after I specifically asked for NO layers, framed my face unevenly, and overcharged me for the haircut. I was not happy with the end result, and when I asked to speak to a manager she dismissed it and rung me up anyway. I asked for compensation after being burned by a professional hair stylist and received none. The place was disorganized, all the employees were either eating food out in the open, going in and out of other stores, or talking to friends. My service was interrupted a number of times and it is simply unacceptable. Will not be returning.

My aunt has been a repeat customer for arould 15 years. I never liked getting my hair cut until she brought me here and introduced me to Viviana. I couldn't believe it! I loved the hair cut she gave me. Such a nice person, fun Conversation as she works her magic. I live in Yellowknife and I fly all the way to edmonton just to get Viviana to cut my hair. She does an amazing job every time. I'm Always in love with my hair and for really good prices too. She always fits me in even if it s last minute. I love her so much. She's the only one that I allow to cut my hair now. Best experience ever and I will keep going there to the Day she retires. If you want your hair done go to here and ask for Viviana, you won't be disappointed.

Went here a while ago to get a haircut. Booked an appointment online, when I got there it seemed the appointment wasn’t in their system, but they took me in anyways. Was very friendly however my haircut was not at all what I wanted. I showed the hairdresser reference photos, gave specific instructions and asked for layers. She cut my curtain bangs in different directions making them extremely uneven, my hair length at the bottom was shorter on one side than the other, and there was a bunch of longer single hairs sticking out of the bottom. I didn’t even get layers, just a very uneven rounded blunt cut. Felt really bad for the hairdresser as it seemed she was trying her best but I was not very happy with the end result.

Viviana has always cut my hair exactly the way I wanted (I always liked my sideburns up high and she did them to perfection). I estimate that Viviana cut my hair "just perfect" 96 /96 times (26 years x 4 cuts/year). I'm an original customer from the old mall before they moved after the new renovations. Now that I think of it, a long time ago, as i recall i dropped back in one time a day or so after my haircut because after the haircut I washed my hair and it was fluffy and i needed just a bit cut of the back as I don't like that look. And guess what? OMG Viviana took care of it...Presto...just like that and I was happy as a Jay bird as I skipped out with a big smile!

Was in salon Yesterday. This beautiful lady that had such a vibrant vibing soul when I first met her in summer of this year. 1st visit the hair cut was good.......... Yesterday she really did wack job on a simple layer trim . So my very disappointing. I shared my concerns with her and say and i waited for her to finish a proper hair cut and then i came out with choppy square uneven hair. She stated to come back after I wash it if I still do not like it My hair will grow back but it saddens me that she's been a hair dresses for that many years to do a completely aweful hair cut on a client . I will not be going back . A high school student would of done better

Walked in today. Told the hairdresser I wanted a trim, specified that I absolutely do not want layers and want to keep my ends blunt because my hair is very fine. She picked up her scissors and said she was giving me layers because my hair was damaged. I told her again i really want no layers. She picked up her scissors and started cutting - layers. I don't care what you notice as a hairdresser - if your client specifically requests something (and it's doable) then you do that- regardless of what you think would be better. My ends look choppy and thin and horrible. I am praying this grows back soon so I can have the ends blunted again the way I like it :(

I usually go to this salon and Laura cuts my hair but since she was on Mat leave i tried to go somewhere else and had a terrible experience and had an awful hair cut - i immediately called Capilano hair and told them what happened and drove directly to them , Maria fixed my horrible hair cut with a warm smile and insisted that it was free of charge. I left her a tip anyways. I highly recommend this salon- all the girl in here are highly skilled and if they dont understand what you are asking for or dont feel 100% comfortable in their skill of doing what you have asked they will grab someone who does so you get what you came for. absolutely excellent.

Ive been going here for the last couple years and only yesterday did I feel the need to post this.. there was a new lady there (new to me) who while cutting my hair went on and on how dry and damaged my hair was. I get that you went to school for hair but there’s a proper way to tell you clients this, not stand there shaming them while they have no option but to sit there take it. If you were trying to sell me the deep conditioner treatment you failed and I regret giving you the $3.00 tip I did give you. As for the rest of the staff .. they’ve always been very polite and friendly..

I have been coming here for about 20 years off and on. Rose used to do my hair all the time when they were still inside the mall. She is amazing. Over about the past 10 years I have been growing my hair out and now I am your typical get it cleaned it up about twice a year. So now I"m always a walk in and just whoever is not busy takes me. I have never had a bad cut from Capilano Hair. Threw my brush across the bathroom this morning, so I will be there again very soon lol

Was in today , Vivianna always does my hair, cut color, wash, dry and styled! Like the song says"Simply the best, better than all the rest". She makes you feel welcome and at home! You get what you have requested for your cut and style! So relaxing! The owner and his wife make you feel like part of their family, and their shop! Awesome place to go! They all do a fantastic job!!! Well done guys and gals!

I made an appointment online and arrived right on time. I was then told that the online booking system does not work and I would have to wait. I waited for a bit, but eventually left and went elsewhere for my haircut. Why have an online booking option if you cannot figure out how to work it? I have been coming here for ten years, but I think this was my last visit.

I stumbled upon this gem while walking from Backstage Nails Studio. I went in a got a wash and style .Viviana did a such a great job. I booked an appointment to cut my hair. Viviana did a wonderful job. Everyone there is very polite, and a delight to be around. It's these little places that make Edmonton, a great place. Thanks Viviana for a job well done. Darlene

I have really long hair and it was really damaged from dying it all the time but I didn't want to get rid of my length and she did an amazing job! It feels and looks so much better. Best hair salon ever! I love the staff and they are always welcoming. I have gone three times in the past 3 years and love it every time :) Defiantly my new hair salon.

All Im gunna say is book with Jenn! You will not be disappointed! Not only did she come in on her day off, she came in with a positive attitude ready to do whatever it was to make her client happy. She was so easy going, easy to chat with and knew exactly what I was looking to have done with my hair! Highly recommend! Thanks again Jenn! <3

I don't usually let people touch my hair due horrible experience in the past. This was my first time dropping by last night, I did not know what to expect. The outcome was amazing. I am so inlove with my hair! I highly recommend Viviana!! She takes her time, makes you feel at home and has a great personality I really enjoyed my time there!

So happy with the environment of this shop. Warm and welcoming, so accommodating, and kind. Jenn has taken care of me for close to 10 years, highly recommend seeing her for your hair needs. If your looking for someone honest and who truely cares about your hair goals and worries, Jenn's your girl! Thanks again Jenn!!

I'd like to be clear with my review. I was a walk in and had no time with a specific need for my cut. That day I was lucky enough to meet a lady named Lisa. She was so attentive and did a beautiful job for my needs. I'm sure the other hair stylists are great but I'll ask for her when I go back. thanks girl.

Had a similar experience to another reviewer. Went there after I booked online, there was no booking in the system for me. I told the hairdresser what I wanted multiple times, I didn’t get anything I asked for. I gave up trying to tell them what I wanted. I had to fix my hair myself when I went home.

I brought my 6yr old son in as a walk in. He has a huge loaf of curly blond hair. Can be tricky to cut. Bev had him up in the chair no problems. I honestly think it was the best haircut he's ever had. Even my son thinks he looks great. Thanks again. We will definitely be back.

Cindy at Capilano Hair did an amazing job! I called the salon and they gave me an appointment that day and I walked in with my hair in desperate need of an update and Cindy totally transformed my hair! She did a cut, color, shampoo and style. It turned out great. Thanks again Cindy!!

Best hair color ! I heard about this place by friends and I finally went and it was an amazing experience , I got highlights to match my hair color and I got exactly want told the hair stylist. She was great and very friendly. I will definitely be coming back to do my hair again.

Had an amazing make over with Viviana today. I asked her to be creative and she came up with her own colour mixture of a beautiful plum/cherry ombre. She is by far the best hair dresser I have ever seen along with a wonderful personality. Love her and her talent …

Awsome job!! I was impressed. I'm picky with my hair especially on how you fade it and if its even a fade ..But the older man who owns the shop alongside his wonderful wife...he did an amazing job on my hair!! solid work pops. 30+ years strong …

I have been going to Capilano Hair for almost 18 months. My last appointment was with Priya. She is amazing and very talented. She did a great job cutting and coloring my hair. All staff are very professional and friendly. Thank you for the good service.

Bar none the best salon in city was just in for a haircut and felt like I was just stopping in and seeing my absolutely gorgeous friend not getting a haircut. Only negative was to quick wanted to stay and Bs more. Highly recommend!!!!

Dropped in on September 6, 2023 These photos don’t do justice but… I highly highly recommend Talina! She very friendly and amazingly talented at what she does! I will definitely be seeing her in the future for all of my hair needs

I treated a friend at Capilano Hair and Lisa was so terrific......'the colour queen'. Her and Viviana went above and beyond. My friend's hair turned out gorgeous and Lisa deserves high praise. Will recommend her services. …

I never ever like my haircuts...EVER. This time I absolutely love love love what Talia and CAPILLANO HAIR did for me. I love my hair!! Thank you Talia and CAPILLANO HAIR!! I now have a new hair salon. LOVE U CAPILLANO HAIR!!

Viviana is the best. I have very long hair and she matches my dark brown/black hair colour perfectly. When you ask for a trim, that’s what you get. She will NEVER cut off more than you want. I highly recommend her.

I went to get a haircut here and the lady that did it was so good! She offered me the Moroccanoil shampoo she used on me and that stuff smells so good! I would recommend this place for a hair wash/massage

It’s been years since Perry cut my hair, and i am so glad that she was free today when I walked in, I love how she cut my hair and the conversation that we had! A very nice person and approachable!

Warm welcome in Capilano Hair dressers such nice staff. Perry cut & coloured my hair today. Amazing is an understatement! I love my hair. I will certainly be back♥️

A big thank you to Vivian for doing my hair!! She did a excellent job and did exactly what I was looking for. Her kind presence made the experience wonderful!!

Been going here for years. The new owners are just money hungry. For a trim that took under 3 minutes they charged 60 bucks. Run away from this place

First time at Capilano hair today. Jen cut my hair and I love it. Thanks so much Jen for the great hair cut . Will be going back for sure.

Asked for a fade and got a bowl cut instead. Only one lady working And my haircut was interrupted about 15 times. Won't be going back.

Vivian is my stylist. She goes above and beyond everytime finally trust someone with my hair. …

Talina did amazing work! So professional and friendly place. Highly recommend

Under New Ownership Be aware new Owner Andrea is NOT a hair stylist.