CVS

79 reviews

2420 W Wheatland Rd, Dallas, TX 75237

www.cvs.com

+19727801325

About

CVS is a Drug store located at 2420 W Wheatland Rd, Dallas, TX 75237. It has received 79 reviews with an average rating of 3.2 stars.

Photos

Hours

Monday8AM-9PM
Tuesday8AM-9PM
Wednesday8AM-9PM
Thursday8AM-9PM
Friday8AM-9PM
Saturday8AM-9PM
Sunday8AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of CVS: 2420 W Wheatland Rd, Dallas, TX 75237

  • CVS has 3.2 stars from 79 reviews

  • Drug store

  • "Got hung up on by female in the pharmacy named Ennis (sp?) trying to get an understanding on getting a prescription transferred"

    "I dropped off my prescription for an upper respiratory infection, when I went to pick it up, I was told they could not find it and was told to call back"

    "Horrible experience from the pharmacy, the woman gave me an attitude, came in with a smile even though i was in horrible pain and she just suddenly desmisses me telling me if i want my subscription today i should just go elsewhere"

    "Untrained pharmacists & techs"

    "Not a very friendly location, plan to contact cooperate about my shopping experience today they do not like couponers"

Reviews

  • Dralan Porter

Got hung up on by female in the pharmacy named Ennis (sp?) trying to get an understanding on getting a prescription transferred. Now I've been on hold trying to reach pharmacy again. It's been 25 minutes. I hate this is the closest one to me that works with my insurance. Customer service should not be a thing of the past.

  • ShaResa Brown

I dropped off my prescription for an upper respiratory infection, when I went to pick it up, I was told they could not find it and was told to call back. I called back today and spoke to Kendra, in less than 2 minutes she found my prescription. Thank you so much for your assistance.

  • Juancarlos Urbina

Horrible experience from the pharmacy, the woman gave me an attitude, came in with a smile even though i was in horrible pain and she just suddenly desmisses me telling me if i want my subscription today i should just go elsewhere. Thanks Cvs for your wonderful drop off employee

  • Victoria M

Untrained pharmacists & techs. Poor customer service! Prescription fills take hours, whilst other CVS Pharmacies have medication ready in minutes. Will never use this particular pharmacy again. Would very much drive a bit more the the next nearest location.

  • Lea Glover

Not a very friendly location, plan to contact cooperate about my shopping experience today they do not like couponers. The Walmart down the street just closed down and with people eager to shop the deals with coupons, they should appreciate the business.

  • Alex Betsill

Went here to get a money order as advertised by MoneyGram available at this location. They tell me they don't do money orders here. I point to the sign on their wall that says "buy money order here" I get the answer, "oh, no we don't do that."...

  • gee herb

Worst store ever, if you want to get checked out you have to walk around the store to find them. There is no one at the register and you can forget about a greeting. No Customer service and little regard for customers. Ridiculous. Last visit.

  • Angela Daniels

This is a great store. I pretty much go here for everything. And I only can you get your medication in the pharmacy, there's also so many available household products. There is a weekly sale and a discount card that you can use in order to

  • Charmeka Lipscomb

Outside from Mrs. Kim, the staff, specifically, Stephanie is horrible. Her attitude is HORRIBLE. No customer service skills at all. ReNee, the store manager, co signs, Stephanie's foolishness. Stephanie had the audacity to tell me that, "I

  • Natasha Sneed-Mitchell

Today I visited the pharmacy for a medicine refill only to have a pharmacy filled with staff working diligently on the computers and filling scripts however I remained at the “Pick Up” window without for almost 20 minutes without anyone as

  • Ana Reyes

Super rude staff. I needed assistance at self check out and the younger looking lady with earring on her nose and black hair, who came to help me was extremely rude, she was slamming things and pulling her hair because she had to help. Her

  • Ester Brown

Just came from CVS and Bryan was exceptional. He went over and beyond to find out the problem I was having and found a solution. We need more managers like him who makes our buying experience worth the trouble that we sometimes receive. I

  • Ebony Raglin-Eaton

Called about my deposable camera the 1st rep said it’s still here no cameras have been picked up all week. When I explained I would be coming to pick it up he hung up the phone. The 2nd rep when I called back said she will check in it but

  • Perla Pena

Ms. Blanca is simply AMAZING! on 5/10/23, I waited in line to be helped though the Drive Thru window. The wait time reasonable. But, what I was really Super Impressed with was how Ms. Blanca showed her level of care! She was very friendly

  • Tina Walker

When ever I request a refill for my prescription, the wrong product (manufacture) is received, it takes at least three different request for this item to be filled correctly, I am not sure what can be done to prevent this error monthly, I

  • mz beautiful

Usually don't have any problems at this location but I tried to drop off a prescription for insulin syringes around 5:20 pm. I told I would have to wait and that my prescription couldn't be expedited because they close at 6 pm. I came to

  • j r

WARNING DO NOT DROP OFF UPS PACKAGE BECAUSE THEY WILL GET LOST THE STORE MANAGERS AND REGIONAL MANAGER WONT TAKE RESPONSIBILITY FOR IT THEY'LL JUST PASS YOU OFF TO THE NEXT PERSON. I TOOK A PACKAGE HERE ON JULY 11 BETWEEN 2 AND 4PM LANIA

  • Marilyn J Green

I try to return an item some vitamin that was already opened by Nature Bounty. Eli made it difficult as he said I wouldn't get it for the same price, that my coupon wouldn't be included and in my mind I'm thinking just take the bottle of

  • cheyanne suttle

I don't know what this pharmacy has going on. My Dr sent a prescription for PRENATAL VITAMINS on 08/29. The pharmacy tells me it's been picked up. I never picked it up. I tell them this. They say well the system says it was okay.... Well

  • AM

Horrible… pharmacy is never open. Such an inconvenience when they fill your medication and then close the pharmacy so you’re stuck w/o your meds & can’t go anywhere else to get it filled because they would need to reverse the claim from

  • Edward McCullar

First and foremost, if I could give this pharmacy zero stars I would. Every time someone in my family drop off a prescription it is never ready when they say, or they will say they don't have a prescription for you. I am so pissed right

  • shaye hampton

Two prescriptions were electronically sent the day I saw the doctor. Only one prescription was filled because the second one was not covered through my insurance, but I did not receive a phone call as to whether I would like to fill the

  • Gabriela Aguero

An older black woman there has always been nice and welcoming. I run a few errands here frequently on my break since it is fairly close to my job, but today is the last time I come here. A young Hispanic girl with horrible box dye hair,

  • Camille Madison

Today i got around 6 items but i forgot to get a shopping cart, all my items fell on the floor. A wonderful young lady helped me take the items off the floor and i told her i would get a shopping cart. She and I both headed towards the

  • T. Fowler

I recently visited this CVS (6/16/21 and 6/17/21)…and it’s sad-quite frankly…they lock up EVERYTHING…I literally had to ask someone to help me get deodorant and soap…like WTF…went back the next day to pick up a medicine per script and

  • Michelle Gilmore

Store manager was very rude when I needed assistance with a product I purchased. She didn’t want to take the time to help me and call the police on me. Even when another employee even told the store manager they was outline.

  • Kenn N

The store is horrible, it’s dirty , no products on the shelf, can’t get any assistance, it’s like a store in Mexico. Trash all though the store , employees hollering across the store .

  • Mick Speed

I drive an extra 10 miles to come here. Staff is great and FAST. The pharmacist is helpful and almost a mind reader at times. Thank you guys and gals for all your hard work! 5 star.

  • A L Boyd

Closes pharmacy at lunch hour- instead of staggering lunch times. We heard many voices behind the screen and we could not get our meds-told they reopen at 2pm-so inconvenient.

  • MORRIS REDDIC

Never a problem in 3 years in area. Always good service, no hasdles on checkout. I learned how to use "self checkout" here, only had one issue and it was scan issue, young

  • chinyere ugorji

Good store with good customer service staff and new self service kiosks. Products are good and I hope they increase hiring opportunities and more paid break for employees.

  • Katty Diaz

They need to prepare more their employees in costumer service. Today I had an awful experience and I'm disappointed because this is my regular store

  • laporchek good

I dont kniw why the ratings are low because this store manager goes above an beyond with her customer service!!Yes I got the carepass as well …

  • Paul Askew

OR truck driver. Pass through super clean conveniently off hwy. April Adams was super attentive towards my needs. No wait in and out.

  • georgetta gibson

CVS does a great job with having my prescriptions ready when needed and reordered without me having to call

  • Sharon Boyd

They always been okay with me never had a problem with nobody always friendly and speaking

  • Louella White

Always a good experience very kind employee thanks for good customer service …

  • Gregory Myles

Always friendly, efficient service. And I like the reminders for prescriptions.

  • Anthony Romero

Really needs to work on customer service

  • Irene Sims

I found everything I needed there .

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