Do not do the online survey—it takes you to a third party website that wants to mine your data (Facebook) or have you create a detailed membership form. Was just trying to give feedback that the rewards system was broken—both myself and another customer were unable to access rewards. When I said to take off the “sale” items that they were charging full price for, they wanted to start all over again, which would take awhile. The exact same thing happened to the other customer—they “couldn’t” give the sales advertised price because of the rewards being “broken”, and she wasted several more minutes trying to have them fix it as well. The survey luring you into some online rabbit hole was just especially disappointing.

I went for routine shopping on 4/10 and Monet was very helpful, kind, and thoughtful. From the moment I entered the store, she was kind. She quickly assisted me and answered all of my questions. She helped me with getting the best deals and with the coupons I was trying to use that day. It has been a long time since I've encountered such wonderful customer service at any store. I am looking forward to running out of tooth paste so I can visit this store again. Thank you Monet for your exceptional customer service.

Love having this new CVS in our neighborhood. Found it to be clean and I was greeted nicely when walked in. Unfortunately, myself, husband and son all went to this location for our flu vaccines on different days. All three of us experienced a ridiculously long wait even though there was no one else before us. The pharmacist seemed in no hurry to service the customer. I couldn’t get over hearing that two other family members had the same experience. Next time I’ll go to the busier CVS we used to go to.

Went for flu shot and to get some OTC meds. Nice, clean and new store. Everyone greeted me going in and coming back out. Tyson was fantastic! Friendly, efficient and he even laughed at some of my dad jokes. He set up my vaccines after verifying coverage. Got my shots from James (funny guy too) and went on my way. This is such an improvement over the two prior pharmacies I had visited that day where I couldn't get the OTC medicine and couldn't get a flu shot. Thanks Tyson and James!

This location is amazing i am able to walk to it. Pharmacy is great but the only downside is one of the employees is a little weird. Like my sister and i were wanting to look at the costs for photos and the employee just came up behind us and wanted us to proceed but we told him nicely we want to pass. Other than that this location is amazing out of the two locations by where I live.

This is a great location with very knowledgeable pharmacists. Our family loves that they are in our neighborhood. They are efficient, have auto-refill (unlike Walmart) and offered to sync our refills so we make fewer trips.

They do they do not have a blood pressure monitoring station nor can the pharmacist do it for you. Walgreens down the street has the designation to check your blood pressure if anyone is wondering...

couldn’t help me with information about covid booster, told me to just look online. Man at the pharmacy was very rude, left feeling belittled. they need to do better with customer service.

Called to see if they had a thermometer since everyone is hoarding them and the gentleman saved it behind the counter and had it waiting for me. Cannot be thankful enough!

I’ll be going to this CVS for many of my supplies etc. The person who helped me was very good and answered all my questions well. Quite a professional . Thank you so much!

Love this CVS! Everyone is nice and most of the people in the pharmacy are kind and knowledgeable. The actual pharmacist to me, needs a lesson in empathy. Thanks …

Perfect staff all the time, even now that they have new staff, they are all very helpful and nice. They know you by your name by the second time they know you

Please go to different pharmacies- they care more about lunch than helping someone in needs of prescription! Highly NOT recommended! -

Always so short staffed. On hold for 25 minutes. Screwed my prescription up 3 times. For being a new store... not off to a good start.

Friendly corner location in Preston Hollow area. Mid-size. Newer layout. Easy parking.

Me encanta todos los cajeros son muy amables, la recomiendo ampliamente …

Good people love the energy keep up the good work .

Clean, friendly, competent pharmacists

Nice manager. He had lots of energy.

Outstanding customer service

Great pharmacist and staff.

Everyone is very friendly.