I’ve been at the this branch more than 4 times. Even if I live far I always prefer to visit this location. People are often so attentive. They try to accommodate as much people as they can and give quality service. Even if there’s a huge line up most of the time, the tellers manage to still work amazingly. Kudos to Paula who’s always been so patient with me. I as an old man have a hard time hearing but Paula’s always patient w/ me. Also the service I get from the adviser Jessika is always amazing. Jessika always remembers names of me and my family and other customers of Bank. Always so helpful. Great service overall for branch al though it’s a bussy area

Service at counter leave much to be desired. CIBC staff lied when asked a question. I have been a CIBC customer for over 20 years and have witnessed service level decline to point where I try to do only online banking avoiding staff at CIBC. Moved all saving fromCIBC next to move all auto withdrawals. For a better banking experience with no lies go to RBC staff are more professional and service oriented. unlike CIBC. A Pity

Juan and Abdul are amazing people at CIBC. They both heard me out and have me the best advice they were very patient and heard me at length and worked to solve my issue. I am very impressed by the Customer service by Juan and Abdul at the his CIBC bank.

I never had good experience here, they just come too hard at you to say no, instead of how they can actually help! Latest one was, I tried to see an advisor and they just refused instead of helping me to book an appointment for me.

My second time coming to this branch. There are many people lining up always but most of the counters are empty and the service is too slow. It literally takes half a day to get a basic banking service at this branch.

CIBC is lucky to have Viktoria Gorbachyuk. She attended to my brother and I even though we were late to our appointment. She took the time to explain more concepts than we even expected

yasmin and the rest of the team are so helpful! had a question about some investments i have and they were able to answer them quickly over the phone …

5 people in line and not a single wicket open. Lost patience after 15 min of waiting and left. Most understaffed branch I have come across. Insane!

Hey, I tried for remittance for my nephew but the swift code is not valid. Please help me get the right detail,

Juan helped me get a new card set up. Very professional and pleasant to deal with …