This bank looks like a trial version of an all digital bank. This bank does not have any coins and the ATMs cannot dispense in increments of $5 bills while BMO ATMs can. The front desk is terrible under staffed and there are not enough ATMs. They should have placed a sign at the front of the bank stating they don't deal with coins.

This branch is absolutely useless, I don't know why they bother wasting money on staff that can't do anything aside from tell you to use the ATM, nobody should ever go to this Branch again, unless all you need is an ATM which they could have just stuck in the nearest gas station. #Useless

Useless branch with no tellers. Only reason I go in to a branch is if I need something done that can't be done online. This branch can only do the same things you can do online. Steady stream of customers being sent to the next closest branch.

Not exactly sure why this location is open? The only reason I go there is to deposit cash into the machine. Was going to look into credit card and student loan but I'm annoyed that I now have to go out of my way to speak to a person who can

Currently on hold with French CIBC Visa to correct an error they made on my statement. Now at 2hours 14 minutes and counting. I also took another phone to try the English line, that one is at 46 minutes and counting. There is no where to

Banks are suppose to be convenient, this one is not. Been contemplating if I should give this bank a bad review but after a lot of thought and consideration over the past three years I have come the conclusion that this a poorly managed

Gregory Lobo at this branch location was great to work with. He took his time throughout our 2 hour appointment to help myself and partner set up an account and make modifications to my existing account. We did not feel rushed, we felt

The bank teller is one of the unprofessional staff of this brand. She does not care what is the customer's request. They look the way how throw the customer away quickly without any solution. This branch worth 0 over 5, not even 1.

Went to the bank and someone said he would check and would call me back to give me the result that day. Two days past, no one called me back, I called them today, no one took the call. And have to go to there again.

this is NOT a bank this is some ATM machines and no help if you want to cash a check here its @ the ATM no one will cash a check here every time I talk to someone here I endup leaving shaking my head thinking why

Went in applied for my 5th card with cibc talked to a representative for an hour signed paper and two weeks later I call cibc they say they have no record of me. Would be nice if the staff did their work.

been banking here for years , for some reason they decided to change the location to ATMS only , you can't get change out , exchange money. Its now just a fancy indoor location for ATMS

Yesterday I went to CIBC baseline. Had great service from Greg Lobo. Such a great personality & he is So kind. Next time definitely I will visit because of his great service.

Came before close to cash my check and ended up waiting 20 minutes. No one came out until close saying they weren't able to help me and to try another branch TOMORROW.

Stop advertising this location as a branch. If virtually all “branches services” are not available at this branch… it’s not a branch. It’s an ATM plus a little extra.

Service has declined substantially in the past 2 years. No one can answer my questions, relay me to some one who can, or solve any of the problems I have with them.

My experience with Grregory Lobo was great, he explained every thing with patience. And he was very kind and friendly. I am really happy that I chose this branch.

I was not sure go to this branch after checking their reviews but I got 5star plus service there specially the Gentleman at front desk Doing his best.

Terrible banking experience. Wasted my time kept moving me to and from each other and after about 20 minutes told the systems were not working.

Worst CIBC location ever! They never helped me in this location! Always the same excuse, short staff! Switch to RBC next the road is way better

Website unclear that only ATM services available. Was told to go another branch that was closed. Very inconvenient. Get it together cibc

My appointment ran into some technical issues but Greg helped me to get my things done anyway. He is very friendly and helpful.

no one was at front to help at this branch. they all work in their offices. really question if I should stay with cibc.

No more tellers huge hassle to use those machines for US funds then you can't deposit US funds in those machines

Friendly staff, fully digital banking branch. So no cash withdrawal facility, only cash deposit machines there.

No managers or supervisors at this location, totally useless for emergencies, great if you need an atm though

I'm not happy with CIBC!? The interest charged is over! I never recommend this bank to anyone!

Hello CIBC, I want to take a moment to express my thanks to one of your professionals name

I like the services at the bank. The Bank manager was very courteous and helpful.

Great local bank with friendly bankers and teller! Thanks Robin for the help!