Bone & Biscuit South Trail

99 reviews

4700 130 Ave SE #609, Calgary, AB T2Z 4E7, Canada

www.boneandbiscuit.ca

+14032783875

About

Bone & Biscuit South Trail is a Pet supply store located at 4700 130 Ave SE #609, Calgary, AB T2Z 4E7, Canada. It has received 99 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday10AM-7PM
Tuesday10AM-7PM
Wednesday10AM-8PM
Thursday10AM-8PM
Friday10AM-6PM
Saturday11AM-5PM
Sunday10AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Bone & Biscuit South Trail: 4700 130 Ave SE #609, Calgary, AB T2Z 4E7, Canada

  • Bone & Biscuit South Trail has 4.9 stars from 99 reviews

  • Pet supply store

  • "This place has the absolute BEST pet food & treats on the market! I went in here yesterday to get some food and treats for our pup we're getting in a week"

    "My pup and I had an amazing experience at this store today"

    "Although, I am not a pet owner, YET; I wanted to take a moment to recognize the owners Tammy MacDonald & Kurt Schram for their dedication and commitment to all their customers"

    "This lovely pet boutique is yet another gem in McKenzie Towne! I came in to visit the pet bakery and was in awe of all the lovely treats on display"

    "I want to give this store a huge 5 stars for not only reaching out but making it right from an issue I had at another location"

Reviews

  • Kris Klassen

This place has the absolute BEST pet food & treats on the market! I went in here yesterday to get some food and treats for our pup we're getting in a week. I went in to initially get the Acana brand of food as its made with real ingredients and meats. EVERYTHING they sell here is super good quality, all food brands they carry are made with all natural ingredients, minimal preservatives, it's basically a super health food store for pets! On top of that the prices are very very good!!! In addition the staff are very friendly, willing to help and extremely educated. We spent about 30 minutes in there yesterday asking questions and learning what the best foods will be for our pup based on age and breed, was very impressed with the patience, kindness and education we received here. This will be the only store I buy my pups food/treats from, well done!!

  • Gabrielle Rose

My pup and I had an amazing experience at this store today. I'm blown away by how great the customer service was. The store was spotless and tidy when we walked in and the associate promptly came to greet us, making sure my pup felt super comfortable. I needed to get him some boots and a new harness. The associate was knowledgable with her suggestions and got my pup fitted quickly and comfortably with the right sizes. She made sure the unpleasant experience was drowned out with reward for him. Her positive attitude and attentiveness towards my pup left a great impression. Tldr; I highly recommend shopping for your cats or dogs. They've got lots of selection, great quality items and absolutely amazing staff.

  • Roger Arsenault

Although, I am not a pet owner, YET; I wanted to take a moment to recognize the owners Tammy MacDonald & Kurt Schram for their dedication and commitment to all their customers. They own and operate both the 130th Ave SE and the Mahogany locations, I have personally known Tammy for over 10 years as she has successfully operated other businesses before finding her true passion with Bone & Biscuit. She treats all her customers and staff as friends and will always go the extra mile for everyone. I highly recommend her Calgary locations to any pet owners for premium quality food, great service and true caring. Please drop by and help to support Tammy & Kurt, local entrepreneurs.

  • Tamara Bessette

This lovely pet boutique is yet another gem in McKenzie Towne! I came in to visit the pet bakery and was in awe of all the lovely treats on display. Nalyn was extremely welcoming and helpful as I was shopping for a Pupcake and small gift for my cat's birthday. She even invited us to pickup a cat 'swag bag' for Peanut the next day, which was filled with a generous amount of goodies for cats. Their love and respect for pets is clear in how well they treat their customers. The store is well stocked with brands of pet food and supplies that I don't see at big box pet stores. I will definitely be back-If you haven't stopped in yet, its absolutely worth your time!

  • Anthony Doyle

I want to give this store a huge 5 stars for not only reaching out but making it right from an issue I had at another location. The manager is incredibly kind understanding and went out of her way to make it right! Times are tough right now and how she handled things was absolutely top notch! Though things started as a problem regarding pricing it lead to a struggle of trust. This manager has whole heartedly renewed my trust with the bone and biscuit company as a long time customer. Thank you again for making it right!

  • Colin Kristensen

EDIT April 22nd: Stopped again, was told they only get 1 bag per order of our food. It arrived on Tuesday and was sold. 3rd time in a row they haven’t had the food on hand. EDIT: Last few times I’ve been in they haven’t had what I needed. I’m in at the beginning of every month to buy the same two bags, this has been consistent for the last 2 years, either this brand or a different one. Make sure you call ahead to check they have what you need. Super friendly, great pricing. My go to spot for dog food and treats.

  • Laurie W

Amazing little place. You are welcomed when you come in and asked if you need any advice. Owner is great and they have a lot of selection for food, toys, crates, grooming supplies and clothing. My dog is addicted to their chicken necks too. They always have treats for your dog too. Can tell they are animal lovers. They don't use plastic bags but paper bags so they are eco conscious and they have refillable shampoo and conditioner plus they offer Mason jars for treats too.

  • Aileen Hall

Love this store!!!! There a are two locations in the S.E. The 130th and Mahogany locations are both amazing. The store on 130th is where we shop most frequently. Fiona is our go to girl. Her warm bubbly personality, and industry knowledge are what keep us coming back. If you are looking for quality food options, supplements, treats, etc., and just want a zen place to shop for your fur babies this is the place.

  • Alan Schaefer

Nice store with great selection of toys, food, and treats! We don't live by this location but when we are in the area we make sure to stop by. We wish there was something closer to us. Very friendly staff who genuinely love what they do. They have very high quality toys and food that you can't get at some of the other pet stores in the city. Parking is good as there is a huge parking lot. Highly recommended.

  • Craezy

I was so impressed with my experience at bone and biscuit that I'm switching over from my current dog store. Owner is very pleasant and knowledgeable, pricing is cheaper on a few things compared to tail blazers, good selection, loyalty program AND points program means double the savings! All in all you can tell that they know their stuff and care about their furry customers and their humans.

  • Effy Wilson

I don’t check price much shopping for my dog, especially it is his birthday today. But geez, $10.99 for this hat, ARE YOU SERIOUS??!! Maybe somehow I can convince myself (or not) the other one big cookie and two small cookies I got worth 18 dollars. Yummy or not I will never know, he likes everything. Learned my lessons, check the price tag and run.

  • Cass Evans

I can’t say enough good things about this place. Everyone is super knowledgeable especially Fiona and Georgia. Fiona helped me so much when my dog was a super picky eater after his surgery and they are always so friendly and greet you with a smile on their faces. I will always go here to buy my dogs food, treats, and toys.

  • Mariah McConnell

I was so impressed with the price and quality of the products at Bone & Biscuit. The woman who was working at the store when I went was very knowledgeable and allowed by pup to "test" some of the treats before we bought them to ensure he liked the treats. Her suggestions were awesome and I will definitely be back again!

  • DMC

My first experience was when I needed to switch my dogs food. It was recommended I go here - as the staff know their products and about various pet diets. I was able to learn all about a raw diet for my dogs which has worked out better than expected. There are all kinds of treats and toys as well. Love this store!

  • Chantal “Tilly”

It was my first time there and the staff (specifically Alix) were so helpful. Answerd all my questions, were very knowledgeable and went over and above to help me. I would definitely reccomend this place to everyone. Only down side is they only have 3 locations and they are all in the same area of the city.

  • Bal Kaur

Will highly recommend.. Staff is so nice and friendly.. I can’t thanks them enough for my help… God bless you guys.. Doing great job.. Will highly recommend the store.. Deals on dog, cat foods are amazing.. Fiona was such an sweetheart. The lovely lady Manager (forget her name) was so nice.. has nose pin ❤️

  • Danielle Rushing

Absolutely amazing...great place to shop at! Fiona and Devina are so personable and easy to talk to. Very knowledgeable about dogs and the products they carry. Our Stella loves to come in and visit as she is treated so well. Will come back again and again!

  • Josh Nataro

Fantastic little store for your dog/cat. Friendly staff who know a ton about everything that is dog/cat related. Nice not to deal with a big box store chain. A bit far for us to visit but we do go there when we are in the area. Keep up the good work!

  • Sayali Dhaliwal

They welcomed my furbaby with a treat and gave some more him to try at home. We bought a special treat for him for his half birthday! The customer service was awesome. This was our first visit, but we will visit more for sure! Thanks guys . …

  • Brook

Fiona is super helpful and always gives my pups tons of snacks when we come in. They have a unique selection of doggy wear and it's always changing. The only reason I'm giving four instead of five stars is because it's a little pricey.

  • Tasha Jan

Not sure her name but the lady that works at this location Is an angel . I fell ill and my husband and I were unable to pick up our dogs food . She went above and beyond to deliver it to us ! You e won our business for life ! Thank you

  • Brittany Oram

Excellent customer service, they treat you and your pet like family. I've been coming here since I discovered they sell the dog food I buy (I used to order directly from the company). Store is clean, beautiful and staff is amazing!!

  • Emma Pereira

I was in a few weeks ago looking to switch over my cats food, the owner took time with me finding the right kind for my cats needs. She also gave me a few samples of treats and food choices. Ten out of ten would recommend!

  • Jana Wastell

Fiona helped us even though the store was closing, she took the time to help us find gifts for friends and family's dogs. As we were leaving she helped another family who came as well. Wonderful service, we will be back!

  • NM

Our Favorite store to get our our bougie food and supplies for our dog. The team goes above and beyond to ensure you have what your dog needs and they have great advice and information as well. Love this location.

  • Linh Mai

I like people working there .they very nice .I ask them some questions Food for my puppies .they give you idea about food help for pets .I know food there expensive .but I don't mind buy them for my puppies

  • Matthiu Mendez

The lady whom helped me was very knowledgeable and easy to interact with. She was able to provide options and even showed some locally made products that my dog loves. I’ll definitely recommend this store.

  • Foreverblue

Great selection of treats. Some are hard to find. Prices are good too! Staff are friendly and happy to help with your questions. It was my first time visiting and I’ll likely be back again in the future.

  • Chelsea Kram

Excellent, friendly service every time I go! Very helpful staff who remembers you by name and is eager to help with anything you need. Beautiful, clean store that's well-stocked and organized.

  • Leon Wolfovitch

Bone and Biscuit is a classic place to get dog treats. This store I went to was super clean and bright. The staff member was super helpful. A class place to buy dog treats. Leon Wolfovitch

  • Matthew dLT

Knowledgeable about their product, help when consider transitioning you pet off kibble, and a tidy store. If you have fur babies, I recommend supporting this business.

  • fawkes kc

Great staff. Lots of choices for baked and bagged treats. Lots of selection of pet necessities. And wonderful contests too! …

  • Jen Jensen

The selection is amazing. Store is spotless. Staff are super knowledgeable and helpful and the prices were so reasonable.

  • Angela Rose

Friendly, knowledgeable staff. We always enjoy our visit to Bone and Biscuit. They also carry Tilted Barn dog treats

  • Ohnitsua H

Great pet store love visiting they always have the time to help out new animal parents. Glad we have them close by!

  • Brad Dressler

The staff are so friendly and helpful. The products are top quality and reasonably priced. What a great shop!!

  • Tatjana Blanusa

Our little Shiba Inu just found his favorite store. Great selection of food and treats. Thank you …

  • Darin Hill

They have everything thats good for your pet. The staff are very knowledgeable in there products.

  • Jarrod Manion

Always friendly and have everything we have ever looked for. No issues and knowledgeable staff.

  • Margaret Kraeling

Good selection of products including raw food and high quality supplements. Friendly service.

  • KaraRyan Tetrault

Always so help and friendly. My dog is timid and loves visiting the bone and biscuit fam.

  • Dr. Sean de Lima Thiel

Had an amazing experience! Fiona was extremely helpful, insightful and fun to speak with!

  • John Erk

The Birthday Cup Cakes are perfect to celebrate your dog's bday, they will love it!

  • David

Fiona & co. are always friendly and helpful. Love the iced cookies for the pups!

  • Morgan Lange

Super helpful and friendly staff! High quality products for healthy happy dogs!

  • D Martin

I am always greeted with friendly faces in here. Very helpful and knowledgable.

  • John Ramos

Great selection, fair prices and some of the best service in the entire city!

  • Megan

Friendly and knowledgeable staff! I love visiting the store with my fur baby!

  • Brett Wiste

Very friendly, pet loving staff. Our dogs like the beef cheeks.

  • TR Turner

Friendly, knowledgeable staff. Wonderful products available.

  • Kennedy Zacher

I love going here. We always feel welcome and taken care of.

  • Derek Baxter

Very friendly and helpful staff! Will buy from there again.

  • Trent Jackson

❣ nice little local shop ❣ Friendly and hardworking staff!

  • Derek Snow

Fiona had the coolest vibe and was very knowledgeable

  • Sean Fillion

Probably the best retail service I've experienced

  • Kunal Kapur

Good quality pet products and friendly staff

  • Kenny Loughran

Super helpful, good variety, quite high end.

  • OnlyZero (Zero)

Friendly staff, nice selection of products

  • Allan Schaffer

Great selection of healthier dog treats

  • Richard Bezemer

Friendly and helpful! Awesome pet store

  • Judy Grant

Friendly service and great selections !

  • Diana Dorais

Amazing! Love the owner and the store.

  • Halie Worsfold

Amazing place, amazing staff!

  • Owen Wastell

Helpful staff, great products

  • Lisa Brown

Really knowledgeable staff!

  • Kiara Dawne Lucia Durelle

Always so nice …

  • Kim Timar

Love this place!

  • skylar remple
  • Lezned30
  • Brittney Labelle
  • Em Vee
  • Andrew Schultz
  • Edward Coward
  • Bre Tallon
  • Davina Paradis
  • silvia T
  • Troy Schmirler
  • dan partridge
  • Michaela Loren
  • Niel Tenebro
  • Cynthia Clark
  • Marcus Labrosse
  • jarod dagley
  • Abhishek Ghosh
  • Julie Evans
  • Michelle Farmer
  • Julie Morales
  • Simon Stoppa
  • Devin Dempsey
  • Jairus Acol
  • Robert Besner
  • Karen Wilson
  • Lorraine Podrasky
  • R R
  • Duncan Paradis
  • Courtney Power
  • V E S
  • Christian Flammenspeck
  • Megan Trans

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