Gente poco confiable y mentirosa. Teníamos una reserva para el 14 de abril con expectativas de quedarnos una noche más. A 12 horas del check in nos cancelaron unilateralmente, motivo por el que llegamos a Liverpool con el alojamiento pagado pero sin donde dormir. Fue imposible comunicarse, tanto con OYO central como con los dueños del apartamento, que llamaron horas después aduciendo problemas de calefacción. Al rato nos dijeron que ya lo habían solucionado y nos enviaron una nueva reserva un 50% más cara que la reserva original. Vergonzosa e irresponsable actitud. Para nada recomendable. Untrustworthy and lying people. We had a reservation for April 14 with expectations of staying one more night. A few hours before check-in, they unilaterally canceled us, which is why we arrived in Liverpool with the accommodation paid for but without a place to sleep. It was impossible to communicate, both with OYO central and with the owners of the apartment, who called hours later citing heating problems. After a while they told us that they had already solved it and they sent us a new reservation that was 50% more expensive than the original reservation. Shameful and irresponsible attitude. Not recommended at all.
Trip type
Vacation
Travel group
Family
Rooms: 2
Service: 1
Location: 2

We stayed here to go to an event nearby and found the rooms comfortable with great amenities (Tea, coffee, kettle, microwave, hob, fridge/freezer, TV with Netflix, Amazon etc, nice bathroom). The location is great for anyone wanting to get into the city centre, not run down as a previous review stated. It's a residential area, but nothing scary. We even walked back from the event and were perfectly safe but an Uber in cost £5. There's also plenty of busses around that area. The loss of a star is simply due to the sleep disturbances due to noise (I know this can't be helped but it was so loud above us, perhaps carpet up there would help dampen the noise) and the automatic lights going on and off in the hall (some sort of seal around the door would probably help.) But the room was very comfortable and I'd consider staying again. To add: there's a review left today about the door being stuck, we actually left really early because those people were hammering on the door then making a lot of noise upstairs when they got in. I don't know how they got locked out because we had no issue getting in and we used the front door 3 times.
Rooms: 5
Service: 5
Location: 5

House was nice and clean, instructions were easy to follow and the location was good for the event we went to in the Olympia but we were in a downstairs room and the auto lights in the hall lit up our room every time someone came in and the people in the apartment above made a lot of noise, we had to leave at about 6am because they were being so noisy. Perhaps it would be better if the upstairs rooms were carpeted, to dull the noise of people walking around.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 5
Location: 5
Rooms
Nice room with Kitchen with Microwave, hob and Fridge. There was tea and coffee but no milk but there are shops close.

From first appearances I wasn't overly impressed as in a slightly run down area however once inside found it it be a Lovely apartment. Good use of space in both kitchen and bedroom, bathroom slightly small but still overall very clean, hot shower, Very good value for money, slightly out of centre but with a £10 taxi right down to Albert Dock didn't think was too bad. Would happily stay here again.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 3
Rooms
Room was very clean. And spacious just the bathroom was slightly small but was still fine and very clean.
Hotel highlights
Great value

Would not recommend couldn’t get into the room when arrived then went on a night out n couldn’t get back in as the door was broke. After they told me they was gonna fix it
Rooms: 1
Service: 1
Location: 1