Don’t stay here. Bugs and bad business practices. The phone line for this business doesn’t work. I asked Priceline to communicate with them that we had a late checkin due to weather delays at the airport and Service animals. We arrive at 1am and the front desk at first refused to check us in. Then when I explained that I already booked online he said okay and had like five available rooms. The intercom window is really hard to hear but he gives us a room card. Room 109 is what he chooses for us …it’s a deluxe suite. The room ends up being ten by nine feet. As we get our bags out of the rental car he comes and starts yelling at us because he didn’t know how big a golden retriever was and raising his voice to the point other people opened their doors. I calmly communicated that he needed to stop yelling, you can’t deny service dogs (Texas law and ADA) and let us go to sleep because of our doctors appointment the next day at the medical center. His yelling caused my heart monitor alert to go off. He leaves us alone at 2:30am. I then go to turn the bed cover down and see black bugs and the fire alarm is beeping because there’s no batteries and it’s fallen on the floor. We slept on top of trash bags that we placed over the bed for less then 4 hours, prayed no one in another room was a junky with a lighter, and left to another hotel asap. Priceline tried to get us a refund but can’t get ahold of the front desk.
Travel group
Couple
Rooms: 1
Service: 1
Location: 1

DO NOT STAY HERE. This place is a scam, the owner is definitely racist and the rooms are way low scale quality. There were crackheads asking me for money before i could even get in my room. The card he gave me for the door didnt work twice and he got aggressive and begin to raise his voice to me. I did not feel safe. The room was waaaay small. There were bugs. All these positive reviews are for sure fake. Like the walls were 2 feet from the bed. Just spend the extra, and its just a little extra, for a la quinta inn or something. But, DO NOT BOOK THIS PLACE.
Trip type
Business
Rooms: 1
Service: 1
Location: 1

The manager has a key to ALL rooms rather the door is LOCKED OR NOT !! I did not feel safe with him walking in my room at 10:30 to “remind” me about checkout. Thank god I had my boyfriend with me that morning or who knows !! My boyfriend wasn’t on the “guest” list so I assume he wasn’t excepting a male 2 be in the room at the time.
Rooms: 2
Service: 1
Location: 3

This place is absolutely horrible. My niece was denied entry AFTER having paid the night on the grounds that she’s black and that made them feel UNSAFE??? Racist much? We will be posting this in case you’re a brown person, don’t bother staying here. They will most likely deny entry and reservation.
Travel group
Family
Rooms: 1
Service: 1
Location: 1

Do not go there. I thought it was a nice place. They had ants, roaches, bedbugs, and when it was time for me to check out, they will not give me my money back because I checked out early. Do not what so ever patronize this place unprofessional racist
Trip type
Business
Rooms: 1
Service: 1
Location: 1

Super cute room. A little tiny but extremely cute and cozy. Brand new linens nice comforter comfy bed tiny tiny bathroom but renovated and updated. $85 after taxes I don't know if they offer any deals or anything like that. Locally owned
Rooms: 4
Service: 4
Location: 2

Nice room, nice staff, nice place to spend the night. Comfortable, quiet, great access to downtown. Lots of great places to eat nearby. Mr Patel will take care of you.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

The place is definitely really nice and the rooms are amazing. I highly recommend to those looking to be near downtown Dallas. 5 out of 5!
Trip type
Business
Rooms: 5
Service: 5
Location: 5

The rooms are full of bugs and reek of cigarette smoke. The sheets are stained and filthy. Do not stay here.
Rooms: 1
Service: 3
Location: 4

The facilities are good, the bed was dirty, found some hairs and dirt spots… no towels provided.

You definitely get what you pay for
Rooms: 3
Service: 5
Location: 5

Me gustó cuartos chicos pero muy acogedores y todo nuevo

Okay