I am accustomed to expensive dealership experiences, I was delighted to find Bimmer Car Care beat their prices and was conveniently located close to home. I was able to get in and they were flexible around my schedule. Alex was able to ease my anxiety by thoroughly explaining the diagnosis on my car, which is more to say than the expensive estimate I was handed at the dealership. After recommending the work on my car Alex's team even gave me a ride into work while my car was being fixed. The shop was clean and the customer service was excellent, the staff were friendly and accommodating. I am very appreciative to have found Bimmer Car Care, and the expertise of Alex and his staff. I would definitely recommend Bimmer to other folks and will be bringing my car in for all my service needs.

Alex and Freddy are completely customer focused - from diagnostics, to patiently explainIng in detail any repairs needed, to on-time delivery after maintenance service or a repair. I discovered them by accident when I learned that another local shop took my vehicle here to have it worked on and charged me a high mark-up - not illegal, but the other shop could have made the ethical choice and referred me to BCC instead since they did not have the capability to repair an (electrical) issue. ‘Bimmer Car Care’ has worked on my BMW X5 for years now and is my ‘go to’ shop for regular maintenance and any other issue that my occur (think dreaded engine ‘icon’ lights up!) I highly recommend this shop!

I had to get my regular maintenance on my 2013 335xi and my dealer handed me a $3800. It is kind of coincidence that soon as your car is out of warranty they find out everything wrong with it. I found out about bimmer car care through my friend that has been dealing with Alex for years and I am so happy they opened a upscale repair shop in south loop. Great customer service, took the time to explain what he was doing to my car and told me half of the stuff that was recommenced was bogus. I am very happy with overall results and I will make sure to let all of my friends now about this place. You guys made a customer for life.

As a new BMW owner, I was looking for a place I could trust, and I'm confident I found it in Bimmer. Freddy was professional, friendly, and upfront. It was easy to make an appointment, and communication about my car was clear and fast. They were honest about what my car needed (and what could wait) and did not apply pressure to do the work -- many mechanics will make you feel anxious/afraid just so you'll say yes to everything they bring up; not the case here. Work on BMWs generally is not cheap, but Bimmer has their prices posted at the front desk, which I appreciated. Will be coming back here for future service.

I’ve been looking for a dealership alternative that I could trust and they were recommend by a neighbor. They replaced the engine mounts and rear brakes on my 2014 Audi A6 and I could not be happier with the experience. Freddie and Alex were extremely helpful and the car was repaired in a couple of days. Great service and fair pricing. Follow-up: This was my second visit to Bimmer Car Care for routine repairs to my Audi A6. They do great work and only the work that’s needed. None of those long extensive dealer lists here. Before you go anywhere else give these guys a call.

Really great guys all around and straightforward as can be. Unfortunately my car had serious issues, the dealer had already let me know and these guys confirmed it but would have done the work for half the price, BUT these guys let me know that even if they did do the work there was a serious risk that the car would have more serious issues afterwards, something the dealer was keen to leave out, and they were kind enough to let me take some time to consider my options and leave the car in their hands while I found a buyer. Highly recommend

Great Service - Dealer Service, without paying Dealer prices Alex and team are very honest, and will not cause you to incur any unnecessary additional expenses. I trust them with my car, and trust that if they diagnose and fix an issue, it is fix. They will go the extra mile in identifying potential issues and will instruct you on preventive care as well. They will answer all your questions and give you a breakdown of cost. I highly recommend them, it's great dealer service without paying dealer prices.

I went to a performance customization shop for ecu and exhaust upgrades to my 6 series and they completely botched the job. My car was making noises, the exhaust wasn’t mounted correctly, etc. The professionals at BCC really took the time to not only explain what was wrong, but also had it completely fixed (new welds, new heat shielding, etc) in under a day! This is my only shop from now on. P.S they do everything from maintenence to full customization, and if they cannot do it they know who can.

I went to BCC for the first time on 7/20/20. Freddie and Alex were very knowledgeable and answered all of my questions. If it’s your first visit, expect them to spend 4-6 hours doing diagnostics. They thoroughly look at everything and report their findings to you in an easy to understand manner. The prices seemed fair for BMW maintenance. I will be regularly returning for my car’s maintenance and definitely recommend their services to anyone looking for great BMW service!

I love my BMW and I don’t trust just anyone with the maintenance and service of my car. I am so happy I found Bimmer Car Care. I always get an appointment when I need one and the guys are super courteous and friendly. I never feel skeptical about the pricing and feel it’s fair compared to the costly maintenance at a BMW dealership. I’ve made an investment with my BMW and I want to take care of this investment. These guys are a lifesaver! You’ve got a customer for life.

I won't take my BMW anywhere else. Alex is really knowledgeable and trustworthy with my car. Brought in my F10 with an oil leak that Patrick BMW misdiagnosed as a $3900 oil leak from the oil pan. After one look under the hood Alex told me the leak was the Filter Housing Gasket and saved me over $3000. Really cool guy and quick with the work. They know a lot about BMWs. This is where I'll be bringing my current and future BMWs. Would recommend for any beamer owners.

I do most of the work on our 3 BMW's, but when it gets to the point that I can't diagnose an issue or simply don't have the time to do it, I have found Bimmer Car Care is the shop to call. Not only are Joe, Alex, and the rest of the staff knowledgeable, but they are friendly, professional, and keep you informed of what's going on with your Bimmer while it's in their hands. Very happy to have a shop in the city that I feel comfortable with!

Honest & Reliable BMW repair shop. I used to take my car to the dealer (Perillo) but they're so ridiculously expensive I had to find an alternative. Thank God I found Bimmer Car Care! Alex is great. He tells you exactly what you need and prioritizes repairs by importance. They even wash the car after each service. There's no reason to go to Perillo and deal with their attitude. Bimmer is my go to service center for now on.

Best service ever! Honesty is hard in the automotive industry especially with a foreign vehicle. The owner was straight forward and gave me his honest suggestions on which issue to solve first on my vehicle. The cost was very fair considering other shops who were charging me alot more on the work my vehicle needed. Quick, efficient and done right! Thank you Bimmer Car Care you have gained a client for life!

Great Service, Timely Repairs And No Post Repair Issues Developed major engine belt issues on my x30i and called Bimmer Car Care after google searching. Car was taken in after calling Alex, with no appointment. All detailed issues were repaired, car was returned quickly, and repair charges were fair. Will definitely return for all future repairs.

Freddie was fantastic! I got brakes and rotors on all 4 tires for a reasonable cost. Way cheaper than the dealership. The job was done in 1 day. Scheduled an appointment for the following sag and was a very smooth drop off and pick up. They did a really good job and I’d recommend this place to anyone needing service to their car.

This place is fantastic for car repairs. I think they are very reasonable as prior to moving to the city my husband and I did most of our repairs ourselves. They are quick and always do a great job for the price they quote. Will continue to have my BMW serviced here!

these guys go above and beyond five stars customer service... their work is always as expected, as good as dealer quality if not better... i've never had to go back and complain about anything they fixed... and they're also down to earth, always transparent

Sick6..... They took care of my BMW, I would recommend them for anyone who has a BMW If u own a BMW & have problems with it, l strongly suggest u take it to Bimmer Care Alex & his crew no what they doin, l won't let NOBODY else work on my BMW.

Highly recommended. I’ve had regular maintenance and larger repairs here, and have always been very satisfied with the experience. Alex gives great explanations and alternatives for keeping costs down and is a true BMW enthusiast.

They diagnosed my car and fixed the problem without ripping me off. Reasonable price rate. I trust them. They dealt with the problem and only the one I asked about. I would go there again for my car needs.

Alex and Freddie are the best. Completely honest and trustworthy. Excellent at repairs; excellent at explaining the issues. They have worked on my BMW3 for years. I am a grateful and loyal customer.

I love ❤️ this place, all the guys here are truly amazing and awesome, thanks Alex and Freddy. I always feel like a kid in a toy store, they are Fair and Honest. I can’t wait til my next visit back

I thought no shop could ever fix my sunroof until bimmer car care took care of my 6 series. They were able to find the glass install it and fix the headliner. Amazing service and very professional.

Freddy and Alex are the best. They are totally professional and do great work. Further, they are excellent communicators. We've been a satisfied customer for many years and will continue to be one.

I really love this place. They don’t try to tell you a bunch of stuff is wrong with your car and they’re super fast! I’ve taken my Mercedes there a few times and they’ve always done a great job!

I called multiple times & emailed for an estimate over a period of 3wks and haven’t heard a peep. Which is unfortunate as I have 2 vehicles I wanted to take in after all the reviews I’d read.

Excellent service center in the south loop, definitely recommend their services, prices very fair. Alex and Freddy and the techs are great. Made an appointment and was in/out the same day.

Alex and Freddie always take such good care of my beamers! They are the absolute best! I will always come here for my service. Thanks guys for all you do! Amazing service!!!!!

In the past we've purchased cars from here. We still use them since two of our cars are under warranty. I would suggest them to a friend who's looking to purchase a Honda.

I love working with Alex and Freddy, always get good, on-time service from them. They are conveniently located, have reasonable prices and are very customer focused.

I've been a customer for the past two years with three different cars. Honest, diligent service from Alex and his team. Better than the dealership. First class.

These guys go above and beyond with customer service... Freddy and Alex are the best and I feel confident in their advice and work. Highly recommended

Very professional from start to finish, serviced performed in a timely manner, and the price was reasonable. Great experience.

Great BMW repair shop. Incredible customer service and car care. I would highly recommend them to anyone needing BMW service.

Excellent service reasonable price, Thanks Alex for Excellent service, your honesty and going beyond to get my X6 right

Great service and a great price. Customer service is also the best I've experienced. I won't take my BMW anywhere else

Manager has awesome personality and energy. Car always thoroughly cleaned like I like it. Very friendly environment

Charged $500 for jb weld and slapped it on like a child. Didn’t hold and they attempted to repaid multiple times

A great staff of guys. I trust with my BMW . Good service is hard to find these days. So yes I like Bimmer care

Freddy and his colleagues at Bimmer Car Care are the best. G-Money my Mini Cooper is very happy and so am I!

O to 100 real quick!. Quick engine oil change and tire pressure top up in 45 minutes!. I will visit again.

Great Experience. Very reliable and Honest Individual. Highly recommended. Better than the dealer.

Excellent service... good pricing... on time delivery! What more can you ask for in a mechanic?

This guys here are great! They will answer all your questions on top of doing a great job!

I’ve gotten multiple repairs and oil changes here. I highly recommend. Great service!

VERY PROFESSIONAL.... TRY BIMMER CAR CARE. YOU WON'T BE DISAPPOINTED.....

Work was performed well and on a timely basis. Will recommend to others.

Thank God for people like y’all that really care about people cars

Good customer service knows his job well. Highly recommended!

Great place to have my old BMW fixed. They were super fast.

Great guys! They've been taking care of our car for years.

Alex is really good at his work and he is very honest.

Great Work, Fast Turnaround and Great Service!

Alex and team are always enjoyable to visit!

The Best, Al And Freddy …

Definitely our go to place!

Excellent service

Great service!

Vroom vroom