AVOID AVOID AVOID!!! Think LONG AND HARD about your decision to buy from here, and make sure you have your wits about you if you're feeling brave. I SERIOUSLY regret my decision to visit here and purchase a car. It seems their main concerns are getting your money, and before the ink is even dry on the deal haranguing you into leaving a 5 star review. Honestly I thought the salesperson was about to grab my phone and do it himself at one point. Collecting the car was done entirely without ceremony, and included a 2 hour wait before finance finally approached me. How I wish I'd just changed my mind there and then. You sign everything, then get taken through to a depressing cabin for more waiting and eventually signing up for tax and insurance. You then get the keys, get told to visit the petrol station as the tank is nearly empty, then figure out the mats are still in the boot so faff around with fitting those in the dark. Woe betide you if the car turns out to be faulty and shock horror you may want to reject it, they're not interested. They'll ignore your emails for days, then tell you they're satisfied with their response and argue the toss about everything. Apparently it's absolutely fine to sell a car with a broken and unreadable instrument cluster. Well guess what, I'm the customer and I'm NOT satisfied. The single worst customer experience I've ever had. God help me going forward with ownership. YOU HAVE BEEN WARNED!!!!

Update - After a great start to buy the car , despite 2h30 to actually get the papers done and pay the deposit , it all went down from the moment I had to collect the car. After 20min of waiting for their finance team, I had to ask several times for someone to actually show up. It then took 2 min to actually pay for the rest of the car. They ask me to wait again , saying someone from their Collection team would come over.... after 45 min still no one, so I had to ask again. A lady finally took me over there to collection, where the man was waiting for me, great! Another issue arise there, they couldn't find the second key and had to look for it everywhere. I was finally able to go back home with my new car after 1h30 to collect it (overall process 2h30 to buy +1h30 to collect, definitely not great). I thought that was it, but no! 1 day after collecting it, they call me, asking when I will come collect my car ?! Are they joking ? 2 days after collecting my car, I receive again another call , asking me AGAIN when I will collect my car. I mean, really ? What is wrong with your system ? In summary, first great impression. At the end of the process, really bad impression, don't think we will use their service again. ---------- First time buying a car in the Uk, and Adam was very helpful. We got all our questions answered and the test drive was great to get a feel of the car. The process is well explained. Thank you

I came in today to pick up a car I had enquired about in the week. The service was brilliant from calling up in the week to the subsequent follow up calls from the Big Motoring pre-sales team to check I had all the details for my visit to the showroom. On arrival to the Wimbledon branch, which is a new location serving complimentary drinks and snacks on site available to buy, I was assigned to Adam to help with my car purchase and test drive. Adam was super professional, warm and informative. I didn't feel like I was being forced to buy any additional products either. The type of service provided is like that of a concierge service What was unique to the buying experience as well is the hospitality. I had initially opted to buy a car from a competitor but cancelled it so I could go with Big Motoring World. I'm really glad that I chose to purchase my car here and primarily with Adam who made the whole experience relaxed. I would 100% recommend this branch and the team here. Even better if you get to be helped by Adam!

I couldn't be more thrilled to share my outstanding experience with Ore at Big Motoring World! From the moment I stepped onto the dealership lot, Ore's exceptional service and expertise stood out. He went above and beyond to understand my car preferences and budget, providing me with a tailored selection of vehicles to choose from. His knowledge of the cars, their features, and the competitive pricing made the process incredibly smooth. Not only did Ore ensure that I found the perfect car, but he also guided me through the entire purchasing process, making it stress-free and enjoyable. His attention to detail, patience, and professionalism were truly commendable. I left Big Motoring World with not only a fantastic new car but also the utmost satisfaction in the service I received from Ore. I wholeheartedly recommend Ore and Big Motoring World to anyone in search of a top-notch car-buying experience.

Disappointing. Sold a broken vehicle and won't take it back. You go to a larger retailer expecting they know what they're doing but instead you end up wasting time. Purchased a car with no reports of any issues. Independent garage inspected it within 2 days and suspected it had been in a front-on collision as the front facia, radiator and sump pump had been replaced, also the sub frame of the vehicle is bent and exhaust muffler is punctured. Reporting to their aftersales telephone and email is pointless as nobody replies or acknowledges receipt. Currently having to go through the bank for a debit card chargeback claim due to no response. The branch act helpful but won't take the car back unless the aftersales team give permission.

I recently bought a car with the help of Asad, and I'm incredibly happy with the experience. He was very knowledgeable and took the time to truly understand our needs and take us through all the options he had available. Asad was very patient and always answered any questions we had. Additionally, he gave us helpful advice about the car and how it would best suit our needs. His communication was top-notch, and he kept us informed throughout the entire process. I highly recommend Asad for anyone looking to buy a car. He made the process smooth, hassle-free, and enjoyable.

Our car buying experience with Ali was exceptional! He was welcoming, knowledgeable and incredibly helpful, making the entire process smooth and stress-free. Ali listened to our needs, provided honest advice, and helped me find the perfect car without any pressure. His professionalism and attention to detail were impressive, and the after-sales support has been fantastic. Ali’s dedication to customer satisfaction really stands out. We highly recommend him for anyone looking to purchase a car. Thank you, Ali, for a wonderful experience!

I had the pleasure of being helped by MUJ at Big Motoring World, he was super professional, friendly and made me feel comfortable in what can sometimes feel like an intense sales environment. The whole place has a nice relaxing feel and the staff members are all so kind attentive. They offer hot drinks, water and even milkshakes and try to make you feel as comfortable as possible. Overall I have had a lovely experience with Big Motoring World and would recommend coming here if you are looking for a friendly and personable experience.

I had an exceptional experience with Ore. He was not your typical pushy salesman; instead, he listened attentively to my needs and budget. Ore’s knowledge about the vehicles and his willingness to answer all my questions left me feeling confident in my purchase. He went above and beyond to find the perfect car for me, and I never felt pressured. Ore’s professionalism and dedication to customer satisfaction made my car-buying experience a pleasure. I highly recommend him to anyone looking for a helpful and trustworthy person.

We had the help of a salesman called Enitan at the Wimbledon branch. Throughout he was extremely professional, friendly and most of all helpful. It is always a very stressful time but Eni make everything so much easier and increased the extras we received as well as getting us the best offer for our part exchange. I can highly recommend using Enitan as your sales person to do all he can to make things as easy and stress less as possible. Thank you again Eni

Absolute amazing experience from start to finish. Process was no other than smooth leaving me and my family with huge satisfaction. Well informed by the entire team from the salesman, finance, management and the collections department. I’d highly recommend going to buy a car from Big Motoring World Wimbledon if you want to be assured prior to spending a lump sum of money. We will definitely return once we’re in the market for another car! Thank you

I had a great experience at Big Motoring World Wimbledon, and I want to thank Abraham for his excellent service. We purchased an Audi Q3, and the entire process was smooth and hassle-free. Abraham was knowledgeable, patient, and helped us find the perfect car that met our needs. The dealership had a good selection, and the staff was friendly and accommodating. I highly recommend Big Motoring World Wimbledon for your car-buying needs. Thanks again, Abraham!

I would like to give a big thank you to ELLIE! She was absolutely amazing in explaining everything about the car.. specs and packages to get with buying the car. She has a very warm and welcoming approach I felt so comfortable with her as I do get a little anxious at times with meeting new people. She’s amazing please give Ellie a big thank you from me. Deserves all 5 stars best customer service I’ve received in a very long time.

Having looked at a few reviews of other branches I was a little nervous, but this branch is quite new. We had a mostly smooth purchase process. Roman was great and made us feel welcome and ensured we were comfortable with our decision on which car to purchase. He showed us a few options that we were also considering and was patient even when we were indecisive. I’d definitely recommend asking for Roman.

Brought a car from the Wimbledon branch and all was going well until i got into a NON FAULT head on collision and the air bags did NOT deploy, only 6 weeks after my purchase date. So much for big motoring worlds 200 point check on all of their vehicles. You call the after sales team for support for the faulty air bags to be told its got nothing to do with them! Avoid this place at all costs.

I found Aaran was so calm, patient, understanding and able to adapt to challenging situations and circumstances. He sought guidance from management appropriately and was keen to demonstrate professionalism. The sales technique was not Pushy and therefore enabled us to buy a good car at a good fair price. 3 weeks in company. 3 months and he could be a senior I would say.

5 stars simply for the customer service we’ve received, Jaden was working with us and helped us get the best deal on the car purchased. There was a couple minor issues with car cleanliness wise (not his fault) but he made sure it was sorted out before collection, which I can very much appreciate. Very attentive and helpful salesman.

I had previously bad experiences with these companies but Saif from the Wimbledon branch was an absolute pleasure to deal with. Very helpful, genuine, understanding and not trying to force the sale. I really appreciated his efforts in securing a deal that was within my budget despite the car initially being out of it!

Appreciate the service given at Big Motoring World. Vinicius has been exceptional with the service provided. did not force any additional products and helped me with all my questions and answered professionally. Great asset to the team at Big Motoring World and will highly recommend if you’re looking for a car here

Myself and my partner came to find a new family car this morning. We met Roman who was dealing with us, he was so professional and friendly right from the start and made the whole process very easy. Thankyou so much for all Of your help and even keeping our little one entertained during the process!

Great experience today at Big Motoring World. We have been shown three vehicles that we were interested in. Saif had a professional and polite approach and was very helpful. Coffee was also available while waiting for a sales representative to assist us. Generally, very positive experience.

Fantastic service. Myself and partner both came in looking for cars. Abel was super helpful and informative. We actually spent the whole afternoon (5hrs!) with him and he was nothing but courteous, polite and informative. We both walked away very happy with our purchases. Would recommend!

Omg such a great dealership, I wasn’t very sure of exactly which to get but Vinicius was so helpful. He gave me his personal opinion of what he thinks from a customers perspective and just helped as much as he could to cater my needs and affordability. Great service thank you so much!

Tony was very helpful in helping us navigate our first car purchase. The dealership is lovely and very clean, they even gave us nice coffees. Everyone was polite and helpful. They have an indoor showroom which was ideal for it raining when we wanted to view the car. Would recommend!

Very friendly professional smooth service by the whole team but especially Tony who dealt with us. Rebekah is very happy with her birthday present and we are confident with our purchase. Smart offices too. Would highly recommend, fingers crossed the car is as good as the service.

Abel was amazing, he was so helpful and informative when I came in to look for a car with only somewhat of an idea of what I wanted. He didn’t hesitate to take me around and show me different options and models. Really appreciate his time and help. Highly recommend …

Ellie was fantastic during my visit to Big Motoring World Wimbledon today. Very professional, extremely polite and an all round lovely young lady. Absolute credit to BMW. I shall certainly recommend to my family and friends when thinking of buying a car. Thank you Ellie

Received a fantastic service today from all employees at Big Motoring world. Roman our sales representative was incredibly helpful, friendly, and knowledgeable. He made the process of buying a car seamless and I would definitely recommend this company.

I’ve been looking for a car for the past 5 months, everything turn into an endless hassle really quick. I had so much bad experiences with so many dealers and so many cars, it brought me to exhaustion, waste of time, and waste of money. All

Misleading info on car condition; advertised as excellent, arrived with a massive scrape. Salesperson pushed extended warranty for repair. Doubts on overall car condition, and service history overdue despite claim. Disappointing experience.

Had a great experience. Abel was great and helped me to pick out the right car within my budget. First car I chose was abit over budget but he helped me to shop around and find the perfect one. He was very patient and explained every thing

I had the pleasure of being helped by Tony at Big Motoring World, he was super professional, friendly and made me feel comfortable in what can sometimes feel like an intense sales environment. The whole place has a nice relaxing feel and

Came here with my girlfriend to look for her first car, the reception assigned us to Abraham and he was a real lad. Very clear and concise and has a great laugh. We spoke about cars as we are both car enthusiasts and he told me his M140i

It's only luck if not there is no easy way with them. I bought a car with warranty in November, that turned out to have serious issues, and it took 2 weeks to be admitted. Finally they accepted the return and did the best in avoiding to

Just bought a car from Tony at Wimbledon Big Motoring World. Nothing was too much trouble. Price and advice was great. We'll definitely come back when we change the next one. Proper car salesman!

We were served by Ore who was great. He was patient and showed us many cars as we were very indecisive. He never put us under any pressure and gave honest advice. Great place- highly recommend.

Xhemi was so fantastic with us today. He has made the whole process to getting a car really smooth. He provided such clear communication and his services were very helpful.

Abel was very helpful and welcoming. Gave us a pleasant experience and made my decision upon my car easier for me to pick and do not regret it at all.

Ore far exceeded my expectations as a car sales associate at Big Motoring World Wimbledon due to a combination of exceptional qualities and skills.

I came in to buy a car today at Wimbledon Big Motoring World and had an amazing experience start to finish.