I really enjoyed going through the bike fit process (my first bike fit!) with Stephen. He took the time to ask me questions about my riding and even found that one of my cleats was off centre! I so appreciated his help and it's given me extra motivation to ride even more! Great customer service and I felt really taken care of!

Very satisfied with Stephen and his Team. Very impressed by their customer service and their knowledge on E bikes. I had been to several stores prior to making my purchase and definitely felt like I had made the right choice by coming to Bicycle sports. Highly recommend them for any type of biking needs.

The service representative, Daniel was amazing and super helpful. I brought my bike to get some repairs done, not only did Daniel make the repairs promptly, but he was very informative about the process and explained clearly what may have caused them. If you're looking for a service rep, find Daniel!

Horrible service. I needed an annual service on my road bike. I specifically needed the bottom bracket and headset to be cleaned up and lubricated. I was reassured by two (2) of the guys working there that the "comprehensive" service ($240)

I had a catastrophic failure involving my rear derailleur while riding in Vancouver. I was only in Vancouver for a day. The bike was unrideable and I had no idea where to go or what to do. Fortunately for me this happened right across the

Given the pandemic craziness, I ordered online and arranged to pick up on a weekday to avoid the queues. Despite a crazy-busy time for bike shops, I received a call in response to my email enquiry about frame size, and another to let me

Easily the worst bike shop I’ve been to. I came in for a simple flat fix and the staff bent my rim, they also managed to get blood all over the rim and tire. When I brought up the new bend, the manager Stephen was extremely aggressive.

They make their own Drivetrain cleaner that is better than anything I've bought from mec or other bike stores. In the winter months I use Muc-off wet lube and it's impossible to get off the chain when I want to switch to dry lube. But

Amazing experience here! I popped in last week for some Look Delta bike cleats, and Stephen the store owner took great care of me! He asked if I needed help installing the cleats, and even though the store was busy with people likely

This was my first visit to this store. I was in the area so I dropped by to pick up a bicycle helmet. The store being in downtown has challenges with parking. Inside the store is clean and well organized. Stephen assisted me with my

Purchased a Trek bike for my teenaged son. The store followed Covid protocols - staff were great. They did not oversell and were able to find a bike that fit correctly and one that was within our budget. The accessories were

Stephen and his team are the very best in the city. No one cares more about his customers and their experience than Stephen. No matter what our family bikes needs are, there's no one else I would consider going to.

Buying a bike from here is a great experience, I'd like to say a special thanks to Ryan from Bicycle Sport Pacific Downtown. He was friendly, gave me very good advice and took time to help me choose my new bike.

These jokers can't put together a bicycle. Bought a brand new e-bike for over $3000 and got home to find the battery installed incorrectly! They wasted an hour of my time 'checking it over' and missed this.

Sold us an e-bike that was assembled improperly so that wires were crossing the charger: can't charge the new $3500 bike... awesome! This, after a 30 minute 'service' before letting us take it out.

This was my first time at Bicycle Sports Pacific. It was recommended to me by an avid biker friend. I had a mountain bike before and was looking to upgrade to a gravel bike.

EDIT: Bike rack has been bolted now. BSP got it done within couple days. Good job! But still giving 4 stars out of 5 for not noticing this earlier.

I purchased a road bike from Stephen at BSP earlier this week, and let me tell you, it was an incredible experience! Here are some highlights:

Best bike shop in Vancouver! Topnotch, knowledgeable staff and fairly priced service. Go to shop for all my road and mountain bike needs.

Wide range of products, knowledgable and super friendly staff. Props to Valentina and Noel! :)