Probably the single worst experience I have ever had in a banking establishment. Mind-numbing incompetence with a healthy smattering of disdain would be the best way to describe this branch office. Honestly, you should just switch to a local credit union.

I had an appointment today, once I arrived they told me they were not able to help me because they did not have “system and or communication” why didn’t they cancel it? There was time and money invested to come in. I should have read the reviews.

Omg Has this Bank changed a lot in the last month, customer service has gotten better which counts for lot when your are busy as myself and need answers fast, the management seems to have there $% suff together, I could not tell you what in

I visited Myrtle and Waverly branch today and was assisted by Yohan. His professionalism was indeed over the top! He greeted me right away and helped tremendously with all my banking needs. He was kind and patient and made me very happy to

I would give 0 stars if I could. This bank is poorly staffed. There is always one person at a counter, one person at the front entrance desk. The counter line is always long and never quick. Even when asked for more assistance the staff is

Insanely enough this Branch is Rarely Open!…When it is open the lines are long (one teller) as well as not having the cash denominations needed i.e.5 dollar bills! I mention this as i am a small business owner in the community and having a

Antoinette was amazing. She helped me open up a new business account with ease. She was very helpful and knowledgeable during the process and made sure I understood all the details. It was a pleasure meeting and working with her today!

If I could give no stars. I would. The service is great when you get to talk to someone. However, the branch is chronically understaffed. If you need to speak with a teller, plan on a 30+ minute wait

Bank of America on myrtle ave & Waverly ave in Brooklyn is very clean very organized and the staff are very good professionals & Great hospitality thank you bank really appreciate all your help.

This Bank of America branch possesses excellent customer service, and in particular the business services division. I would strongly recommend conducting your banking needs at its branch.

I'm literally here at the branch and have watched 2-3 employees walk through the lobby a few times with no regard to the 10-person deep line for one teller. Terrible customer service!

I see the bad reviews before me, but that definitely was not my experience. I went in on a Monday around 10:30AM and the place had only 1 client talking to a customer rep.

Until they're giving away free money I can't imagine rating a bank 5 stars. The hours of operation are frustrating, but when they're open they do their best to help.

The bank employee was attentive and solved the problem professionally I have only positive emotions, the manager’s name seemed to be Bella …

I waited in an entirely empty bank for 10 minutes. Not a single soul there. During the middle of the day ! Either understaffed or lazy staff.

Great service. Just wish they were open until 6 pm at least. Locking up at 3:55 PM makes it hard to go when you work during the day.

In a nearly empty bank with more staff then customers, it took 25 minutes to withdraw an amount barely over the atm amount. Avoid

Thanks for Bank of America mytrle avenue , specially thanks for yohan he Is a really good officer and very helpful person,

The staff here are so kind, helpful and so efficient, I never thought I’d have a banking experience that was this good!

Nasty staff. If you don’t wanne waste ur time. To not walk In there. Worst people very bad people the staff

Greatest Bank, but the establishment is horrible and the people in it have really bad attitudes! Disgusting

No teller on a Friday morning until 10.30 how sad in addition I see six employees and no cashier

very bad experience. like I don't know nothing of banking. maximum time give wrong information.

Why in the world would you close bank at 4 pm on weekdays. I need to move to different branch.

knowledgeable staff , but you can wait there for an hour to wait for someone to look at you

Maybelline was very helpful super kind and make everything with efficiency.

I like that they have a security guard to scare off the bums at night

Great customer service and assistance in bank related matters.

Good and professional, they helped me with everything.

I’m witt is to longer time people is not working

Only oneteller during rush hour on a payday

Currently crushing on the bank teller

All the basics, and reliable ATMs.

how long could u close a branch

Great job,nd very helpful staff

Bad Service in this location

a bank as many others

Good service

okay