Just spent a half an hour in line watching one person help all the customers and two people count cash. This is with a line of a dozen people and everyone behind me was going to be waiting even longer. Seems to me that you could switch one person from counting cash to helping the waiting customers.

1 teller working for 10+ customers is a bit much. The only drive through options here is for ATM. If you don't mind waiting 30 to 45 min to make a deposit then this location may be fine for your needs. I personally don't like waiting almost 45 minutes to complete a deposit

I have been going to this branch ever since I moved to to his area and have had nothing but top notch service. Ms. Armena helped me today and was very patient with me despite the fact that I could not find my debit card and had many questions. 5 stars.

If I could give them 0 stars I could completely impossible to get a hold of anyone at this location they NEVER answer the phone I'm needing to schedule with a notary & it's impossible to do so since they NEVER answer & require an appointment to do so

Had a 9am appointment was the first person through the door. Went up to service counter and was told to sit down meanwhile the group of people that came in behind me got into appointments right away. I'm coming from working my overnight job

Waited in line for 35-40 minutes to cash two payroll checks just to be told they couldn't cash them they said the signatures didn't match on each ck. although I've cashed numerous amounts of cks.from this account b.s. I said call the owner

Needed to take cash out today to make rent payment. B on A at this location is so mismanaged is ridiculous. Only 2 tellers for about 15 people in line. Took 20+ minutes to get to the teller to make my simple withdrawal(which had to be done

I work at Domino's Pizza. We do our banking through Bank of America. The bank closest to my store location is closed. This is the next closest location. I have requested a deposit key from them to make my deposits at this location. Over a

Don't waste your time with this BOA - I waited 15 minutes in line to get to a person who pretty much refused me trying to get a temporary debit card because they were short staffed. First of all i wasted 1/2 of my lunch in line to be told

Last time I went there I was told to wait because my check needed a over ride because I do not bank there... I waited and waited and noticed the the female supervisor was no longer busy but chatting with coworkers so I walked up and asked

Amazing job Joe did,and his manager, here is what happened, same service request, wire money to title company, which is critical important for me to buy house, I was in branch office corner of warner and McClintock, took me about one hour

Garbage service, they have 3 "personal bankers" sitting around acting like they are busy with paper clips and keys and actually gossiping with each other loudly and using language like "blah blah blah" while 1 teller serviced a continuous

If you 2 hours to spare and prefer to wait in line to deposit a check, then this is the bank for you. 6 counters for tellers, most of the time they have 1 teller on staff. You need to make an appointment for a notary and they charge bank

I’d like to put one nice comment on here big shout out to the operation manager Robert I think was the gentleman’s name , I brought in over $200 worth in change already in money rolls and he took care of it in no time which helped me out

1 Star is waaayyyy too generous. Sadly ZERO is not an option. This is a horrible bank in every way possible. Shorter hours during COVID. Long lines outside the bank (even during the summer). Rarely more than 2 tellers on duty at anytime.

I actually like the company but this branch is terrible, no fault to the people working there. Bank of America, you are a HUGE bank and I am quite certain you can afford to pay for staff to service your clients better. I understand (kind

Bank of America is awful I have called in 3 times and now I have to call again because I don’t use the account and have a few automatic payments and they let the payments go through with no money on the account I have called in multiple

I've been with Bank of America for over 20 years and this is the worst location hands down. Service is terrible, no matter what it is I need. I try to avoid going here at all costs but they are one of the only locations with a notary.

Worst customer experience ever! Not even one star worthy... Spent 15 minutes patiently waiting in line, while listening to the manager promoting a pesticide company, waiving fees for the customer that was in front of me,

If y’all don’t get your life together. There’s rarely more than 2 people behind the counter and today there was only 1. And there last a whole alarm going off by the door with absolutely no one saying anything.

As much as I like this one teller at this location I'd advise to go to another Bank of America this branch is a terrible branch They NEVER!! Have more then 3 tellers at a time, even during peak hours. The

I agree zero is not an option. One teller is working and one is counting money instead of helping customers to speed up the wait. Standing in line 30-40 mins. Will move money to other banks.

I literally called several times each day this week and not once received an answer. That’s really ridiculous! I started calling Monday & it’s now Thursday and I can’t get ahold of anyone.

Went in to deposit foreign currency, but apparently this was something that nobody in the branch could take care of. That confused me, as you would think a bank could take cash deposits.

Literally waited 30 minutes for a personal banker. No one greated me. Went over and asked for help. They sat there and spoke to each other for another 15 minutes. Walked out.

Been coming to this location consistently for years, and there is always a huge line and two tellers working if you are lucky. Employee attitude is usually very poor too.

This location is always busy. I stood in line for an hour cause they only had ONE TELLER?! Are you serious and with a line of 10 people. Seriously? Not coming here again.

WORST BOA BRANCH. WORST CUSTOMER SERVICE. THEY WAISTED 3 HOURS OUT OF MY DAY FOR NOTHING. I made an online account to open up a new business account. Got to this branch

Creighton Hart was incredible and helped me create a realistic budget. He was very professional and super kind. I would recommend his advice and expertise!

The number listed on the Google maps is not for the bank itself. If you have banking questions there is no easy pathway to calling the bank itself.

for God's sake replace those ancient, POS ATM machines with something reliable! DieBold make the crappiest ATMS out there. GET RID OF THEM!!!!!!!!!

Zero stars would be more appropriate. Line out the door, 3 people behind the counter and only one working, then the manager pulls the teller away.

I don’t need to call this bank often by when I need to I don’t EVER get anyone to answer. Then I drive to the bank and wait!!! Such a irritation..

Every single time I come in here is a 30 to 40 min wait to get service. Moving my money to a bank that cares Monday. Midfirst here I come.

The teller was unpleasant and made me feel like it was a burden to help me. It was very obvious that she did not want to be at work.

If there was no stars I’ll give it too, had an appointment at 10:30, had to wait for an hour and no one did apologize for the delay.

They should close this branch, very very very bad service. And you got to watch your money because it's easy they can get some

Always waiting at least 20 minutes on line. Even if only 2 people a head of me. Trying to avoid this branch at all cost.

Closing my account here. I have to say that this branch is pretty awful. Employees are not accommodating in the least.

Shame I changed from Chase to B of A for my business. What a Freaken Joke! dirty , and smelly, Long lines to the door.

Typical service industry in America more than enough cash registers to accommodate the customer but only two open.

Ya might as well be dealing with the dmv horrible attitudes here. Treated like a thief with my own account.

Alot of useless workers! They’re not @ work to help people. I will be changing my bank immediately.

I just tried calling for the past 20 minutes, to ask a simple question, but nobody is answering.

Always slow one teller all the time.. never had good experience. Looking to move to new bank.

I love this Bank also Taad Jones is a great guy five stars for him Douglas Crabtree

I never ever had a bank where they don’t answer the phone it’s so irritating

Always super slow. Manager is the only one who knows what he is doing.

Busy location, but always polite and do the best they can.

10 customers waiting only one clerk. Bad place