Freaking representatives.. I was waiting for 30 minutes and one of the representative looks like Spanish lady... She came and skip me and get those customer who also looks like Spanish people and who came just a moment ago ..... I think BofA u should fire this type of freaking people... …

This place is sucks. I have been waiting there one hour which is not a problem they cut me twice and the lady Debra said she had to cut me because the Clint doesn’t speak English and client is speaking English in-front of me. Debra ask me to come back another day without solving my problem.

Horrible Branch. One of the short tellers with short hair is a complete trash. I don't even know why she is employed. Arrogant wanaa-be manager-with attitude. Long lines, ATM issues. Avoid this branch. I've been banking with BofA for years. This branch is a disgrace.

I would like to know which Bank regulation BOA flow in regards to certain requirements, restrictions and guidelines. Yesterday I made a deposit which turnout to be a nightmare. It got worse when I got home and found out that they took money

This Branch is one of the worse probably in all NY. This place should close down for good. Drive through ATM is out of service almost every single day, same with those inside, besides that, alway is a homeless person smoking and bothering

I went there to know some specific information but Mr. Ed he didn't co-operate with me at all, even there was arrogance and rudeness in his behavior. Every question I asked he didn't show any interest to give me any answer and even bother

This place is horrible. My card got stuck in the atm and nobody inside wanted to help me. They kept brushing me off and ignoring me. I asked two different people and they both were no help. They did not want to even give me a phone number

Worst service ever! Don't ever bank with them unless you want to be hundreds of dollars in debt on your debit card like me. I've always been responsible and on time with money. I've banked with others and this is the first time I'm having

Warning !!!! Worst worst of the worst !!! This brunch is the worst I was maintaining an account for 5 years and recently came to add my wife to my account, the agent named Salla did so but I am assuming he did something wrong because he

This bank always has some of nonsense going on. The ATM deposit capability has been down for over a month. I've had to mobile deposit my checks but then get a delay from BoA because this is not my typical method of deposit. I try to go

the worse bank for banking a pregnant woman who says she is the Manager she is the worse Manager for this Bank she is a liability the best part is she will go in maternity leave and I hope she never coming back, only one clerk and two

The line here is ridiculous!!! 9 people waiting in line and ONLY 1 teller. Lack of concern is appalling. I came to get a cashier's/bank check; which CANNOT be completed via ATM or mobile app "to 'save' time in the future". *How about

ATM was not working. 2 tellers only working a very long line for a very busy. Weekend Branch manager needs to take initiative and open up a 3rd booth upfront, bring down the line, instead of trying to do her closeouts for the day.

I love everything about this branch, not because of the location but because of the people that works there, they definitely go above and beyond for their customers. I visited the branch last week and the manager and Deborah were

If I could give 0 stars I would. They are the most incompetent branch I’ve ever experienced in my life. They never know an answer to anything - always directing you to call customer service. Shouldn’t you know your own products?

This Hillside Avenue Jamaica is the worse Branch in ALL of BOA's branches. Unfortunately it's my home Branch because I live only a few blocks away in Jamaica Estates. But this branch does not even merit 1 Star.

Excellent service here! When the branch on Jamaica and 168th Street refused to do a wire transfer for me I went to this branch and was greeted warmly and my transaction was handled promptly and efficiently!

Horrible branch!! Going for certify cheque, waiting 40min in line after that they refuse me by saying internet issue. Also who comes later and known to manager they came quick to help them first

Please fix your drive through atm, the touch screen stop working every other day. It happens very frequently and yesterday night even the atm inside was slow with a line, I just left.

Horrible service. Waited in line for 30mins, 4 customer service rep sitting at their desk and 1 teller to assistant 10 people in line. Worst customer service.

Must get more tellers. Your customers in this particular branch seem to need assistance and it takes a screaming match to get them the help they deserve.

It's Just as others have said with this branch, you wait for 20 minutes with only 3 people ahead of you cause many times they only have one bank teller.

Don’t use this branch ! 12 customer waiting on line only one teller working …waiting for 30 minutes nobody cares including manager

The teller lady is very nasty!!! There are many nice manners to explain costumer something she can not do without a bad attitude.

Worst management ever. Always long line and only one teller. They don't value customer's time.

Bad service this people are not professionals. 30 min just to withdraw 1300. How funny

It takes more than 45 min to make a simple deposit , they need to hire more people .

Horrible horrible Waiting in line half hour because 1 teller Atm does not work

Very narrow and sometimes a wait but location is everything

Nadia Rajpaul,thank you very much for your work☀️10/10.