I checked the hours online and went on a Saturday afternoon. When I got to the branch I was told there was no teller service on Saturdays. I asked where it said that on the website. It doesn't but I could drive 15 minutes to Westbrook mall

If I could give no stars I would definitely do so. I have had no issues with BMO for 10 years at various branches in this city until I had started my transactions with this particular branch. I have always deposited my cheques through the

Nice friendly staff, very courteous and professional. Treat you well, just like a customer. Values your business. Booked a meeting for this morning, popped in right when they opened. The teller greeted me and asked me how she could help

I don't know why there are so many low-star reviews because I had an excellent experience at the branch and with financial planner Frank Miao. I was quickly booked into a meeting by the front desk staff and had an exceptional financial

These people need major training. The teller could not even access my account after I put in my card. Basic questions were unanswerable. All of the other tellers were with other clients so my waiting time was very long as he waited to

I am with the BMO bank for a long time, but this branch really needs help and training on their stuff. Specially Maria needs to take more courses how to deal with customer service! She is not helpful at all

This branch doesn’t allocate staff properly. There are 3 or 4 customers in the line but only one staff at the counter. The rest are just sitting and looking at the screen with coffee cups in one hand.

Ivan is a very helpful and kind person at this branch. He has great patience, understanding my needs, I highly recommend this professional person to anyone who visit this branch.

No wonder why low rating at this location. Got here at 4:30pm on Monday and it was closed. Reg hrs till 5pm. No special announcement either as to why. …

Maryam Mohajer was very professional and kind. She informed us about new promotions which was suitable for our account. We were very happy with her service.

Thumbs down to the Branch Manger Kim Shllaku for hanging up on me and not working to revolve an important issue.

Arrived here on a Monday, aren't open on Mondays apparently, who isn't open on a Monday during business hours?

Friendly staff but lack of parking makes this branch almost impossible to access

Best bank branch I have dealt with. Staff are always friendly and helpful .

Awesome service from all level of staff

No waiting. Staff are always friendly.

Best service always. …