Terrible service, have been going to this location for the past year every week and they had the audacity to hold my cheques for no reason. Anthony does not know how to deal with people and ruined my experience that I had at this branch. I would avoid going to this location and go to the Albion Mall location instead.

I am very satisfied with customer service. Mostly I deal with Japleen, she provided very knowledgeable and professional service. She also tells current incentives given by BMO. She guided me to get cash back visa, I did that,now I am doing my all shopping by using that credit card. Thanks for all this.

I had loan with them it was paid off and for 3 weeks i didn’t get my overpayment. there manager knows nothing about customer service and there own services. They just sit in AC and do selling there even customer service on call told me don’t trust the branch we will take care just don’t go to them.

Most unprofessional staff . They waste my two hours without no reason. Need to get more training and learn to help your customer in their first visit,don’t waste their time by telling them to book for next time and also they always have staff shortage need to fix this issue .. terrible experience

I am glad that me and wife was able to meet with Mr Charnish Kumar. He is very polite, patient and easy to communicate with. He explained things to us from the basics and helped us to choose the right product based on our needs. We will definitely consult Charnish for our future needs.

The service is extraordinary, the Manager Vipin gives a full freedom to ask any kind of doubts about the bank or account and Charnish is absolutely fabulous in making the customer satisfied about the service. BMO is providing the best service. BMO is the best bank in CANADA.

This team is lost. I got written approval from BMO corporate to deposit a US business cheque and this team spent 30 minutes on the phone trying to figure out what to do. Just very frustrating for no reason. They are very kind but do not respect the clients time.

Charnish Kumar was very helpful during my visit. He listened to my needs and provided the right products based on my needs. He also followed up to ensure that every was good on my end. I am extremely grateful for the service that I received at this branch.

I would rather empty my tank and drive to another BMO than ever stepping foot in this place again. The energy of the staff is not for me. I have never been in a BMO with such unprofessional, disagreeable people. 0 stars is a more accurate rating.

this branch is a very disrespectful and there is a rude lady I had a very bad experience with her. Name Jaspreet and there is one guy name sagar thakker don't no how to speek with clients..shows attitude to the clients woww thats soo bad....?

I and my husband had a great experience with Smita Arora. She is a good listener and is very patient. She gave us really good advices when we opened different accounts with BMO and helped us understand our mortgage conditions. She is also

I opened a business account, and i am getting to conclusions to close it and move on to another bank. Very poor service. Suppose to be business friendly but it's not. All my line of credit and business credit was declined and took over 1

By far the worst customer service experience I've had in a very long time. The teller could not help with a simple request and said I would have to contact the 1 800 number. After calling the number I was told that my card was now locked

I opened online account for 300 cash welcome.bit the person who open the account provide wrong information and I stuck my money with this bank 6 month and when visii this branch they told charge for closing account. Bank has authority to

I went in today to open a student cheq account. There is currently a promotion for $100 to open a cheq account! Charnish was so amazing and helped me open the account in no time. He explained other promotions available to students and i

I would like to acknowledge Charnish Kumar for his great support and knowledge. I had two other advisors leave my money in a savings account and today Charnish got me started in an amazing GIC offer. I came in 2 weeks ago for a line of

This branch is doing a disservice to the other BMO banks. I use BMO because of their great customer service and great tellers. I have been a long time BMO customer and I went to this branch for a simple transaction because I was in the

Great Service but one thing is notably lacking at this branch. They need a receptionist. Clients come in confused about who to approach for Service and if they have a meeting with a specialist, they have to line up to enquire with the

I been with this branch for 8 years lately more so then before i had the worse customer service experience and Lack of respect. They did not help or talk to me the way a true person at a branch with great customer experience would

The worst experience ever! Branch manager even worst. Wrong wrong mistake to stop by here. Bunch of people with no sense of customer service and trust. Try them yourself and leave reviews! That’s all we can do to these people.

Kumar, what a quick and easy business he's helped me complete. I've had issues with banks in the past and this guy walked me thru all the questions I had. Very professional and kind. Above and beyond what I expected. Thanks!

Amazing customer service! I opened my account with Mr Charnish Kumar he explained me everything in detail. I personally recommend everyone book your appointment with him even if you have to wait. Great person

I am really satisfied with the service provided by BMO Branch Manager Vipin Tyagi Ji. Besides this the other supporting staff members are always welcome every customers like me to take care of our solutions.

Been with this location for 28 years and never had any issues. Wish they were open on Sunday though but otherwise short lines and wait times Rule 100% over everything else. Customers time is valuable too.

The services at this BMO is really good, I have been here 3-4 times and always get the best customer experience. Thank you Charnish & Vipin for assisting me with my everyday banking queries !! …

Mr. Vipun Tyagi, the branch manager is the most helpful person I have ever met. No one can beat his customer service and the knowledge he has about his work. Always a pleasure to meet this gentleman.

Branch manager Mr. Vipin Tayagi doesn’t know anything about customer service. He didn’t even offer to have a seat.I was standing up for at least 10 min. in his cabin.He was rude.

The worst banking ever. Staff does not know the right hand is doing from left over two hours waiting for help but had to go inside branch. With no help what so ever. openaccou

Smita Arora is amazing!!! Her patience and understanding was impressive. I went in to do some banking with one of my loved ones and she assisted us in the best way possible.

WORST BANK!!! May 7, 2020, I was at the branch for 5K withdraw and I got a BRUSH OFFFF from the staff and manager. SERIOUSLY!! SADDLY STAFF WERE UNPROFESSIONAL AND "0"

Very soon this branch, not the entire bank, will be acquired by State Bank of India. The reason for this deal is quite simple, the staff here were acquired from the

This bmo location is the best I have been it's very clean and staff are friendly but professional charnish did a really great job he had excellent customer service

I’m very happy with the services at this bank. The staffs are very courteous, attentive, and helpful. Representative Charnish kumar is the Best at this branch.

It was a wonderful experience with Mr. Charnish Kumar & BMO. All the queries were answered & support was provided. Extremely Satisfied & Recommended !!

Monica working as teller one of the worst teller I have ever met and dealt with, she should’ve worked in FBI not in BMO so terrible experience today.

Best service specifically from Charnish Kumar and best personality Manager vipin Tyagi best branch in Town great customer service at the Counter also

Amazing customer service! It is people like the branch manager Vipin and his staff Supam and Zahara why I am loyal to BMO for 25 years. Thank you !

I’m very happy with the services at this bank. Charnish kumar is the Best at this branch who explained everything with the deep details.

I came to this branch with my mom, Kumar and J treated us with professional service and respect. I recommend coming here for your needs.

Poor handling on customer complaints about unauthorized transactions. Bank employees have tried to cover up their mistakes.

Unprofessional staff, pathetic customer service, your questions not answered properly . Branch manager you must WAKE UP

After waiting half an hour and filling form, branch not able to do my wire to estate. They said there is a system error!

Lack of customer service, having your employees laugh and mock your customers, smerking saying well pay what you owe.

Unsatisfied customer service. First visit,The manager Tyagi was sitting idle in front of line up but she did

Most Unprofessional Bank I had booked an appointment and when i reached at the bank, they simply said "oh

The absolute worst branch to deal with for anything beyond the most basic of everyday banking needs.

Great experience with Charnish kumar sir really help me with opening an account and with credit card.

Mr. Charnish has been helping me and my family for some time now. Absolutely amazing service.

Charnish Kumar is a very nice person. He helped in everyway and answered all our question.

Very poor customer service…lady there she didn’t know how to talk