Auto House Sunridge

244 reviews

3312 26 St NE, Calgary, AB T1Y 4T7, Canada

www.autoshouse.com

+14032910891

About

Auto House Sunridge is a Car dealer located at 3312 26 St NE, Calgary, AB T1Y 4T7, Canada. It has received 244 reviews with an average rating of 3.9 stars.

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Hours

Monday10AM-6PM
Tuesday10AM-6PM
WednesdayClosed
Thursday10AM-8PM
Friday10AM-8PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Auto House Sunridge: 3312 26 St NE, Calgary, AB T1Y 4T7, Canada

  • Auto House Sunridge has 3.9 stars from 244 reviews

  • Car dealer

  • "Faisal went beyond expectations to make sure everything was done right in getting a deal done for me on a new vehicle"

    "If there was a 0 star,I would choose that! Deleted my previous good review as im having a really bad experience with this dealership now"

    "I recently had the pleasure of visiting this dealership, and I must say it was truly one of the best automotive experiences I've ever had"

    "Do NOT buy from this shady company"

    "I went there to trade my car, I haven't got a deal - without going in much details the manager (I think his name's Faisal) under estimated my car and over estimated his car to make much profit"

Reviews

  • Mike McGregor

Faisal went beyond expectations to make sure everything was done right in getting a deal done for me on a new vehicle. Update, 1 month after buying car: - vehicle looked great on the outside and had a few minor issues at time of purchase that I didn't mind (some interior lights not working, no way to attach the license plate, etc). Initially Faisal assured me anything else would be all good and he would cover off some rust sanding, which he did. - however, this first weekend of driving off the lot the vehicle started leaking coolant. When taking in to the auto shop, they advised me many components were very rusted underneath. - after 1wk of driving, the engine became so loud it was difficult to drive, 4 different holes formed in the muffler system due to extensive rusting. - in trying to check how much fluid had drained out, and checking other fluids, the dipstick for the transmission was completely rusted & seized into the transmission - it is clear it had not been properly checked in years. - 3wks later, one of the sway bar links snapped/popped out of place and destroyed a sensor in the process, so now the 4x4 and traction control / vehicle stability assist functions don't work as they rely on that sensor. - 3.5wks later, when getting my mechanic to put in a new sway bar, he noticed leaking from the power steering, rear shocks, and that the front struts urgently needed replacing too. Update 6 months after driving, more issues: - heater (climate control) only works on the passenger side of the car - the under body has rusted through and gas tank strap has completely failed, leaving the tank hanging and a significant safety risk. Due to the holes in the body, the tank cannot be re-attached as it cannot be re-mounted. I don't know who Auto House uses to 'inspect' their vehicles but to any prospective buyers, do not trust their reports and I would encourage to have your own mechanic look at any car you are considering buying from Faisal or this lot. I have owned my new car from Faisal for less than a month and with the additional required repairs it has already cost me almost 25% more in additional costs than the original price of the car, and it is quite clear due to the actual condition of the car I will have to continue to pay for repairs on items that's condition should have been transparently reported on. I have continued to try and communicate these issues to Faisal but he has stopped responding to messages, and so at this point want to share my experience with others considering shopping here.

  • richelle matias

If there was a 0 star,I would choose that! Deleted my previous good review as im having a really bad experience with this dealership now. At the beginning the transaction was smooth and faisal gave us a good offer.When we brought home and drive the 2013 dodge grand caravan I noticed a turbo sound like (it was a leakage in the exhaust, I let it fix in an autoshop and spend $150).My husband and I only did a visual inspection without driving the car as the gas was almost empty even when we took it home. First night on the same day we took home the van it was honking at 11:30pm (the alarm sensored that the tailgate was open). After 3 days, the alarm was on again randomly in the middle of the night,in the morning and in my work.We we're really stress! Went to faisal and tell him about the problem and asked him about the mechanical fitness assessment report that he never gave us (which as a dealer should give and discuss at every transaction).He then just referred me,to an autoshop which it didnt solved the problem.I was calling him several times for the amvic report but he always make an excuse or alibi saying he will email it to me but he never did.Faisal is so unprofessional!He would promise to send the amvic report but he never really care after selling the van.I didn't bother faisal anymore about the alarm in my van eventhough i went to dodge eastside dealership to replace the hood latch(cause of the random alarm) in my van and cost me $1,120.I only wanted that amvic report that he never gave or offered me.Calling them or going to their office is useless and waste of time.After selling he wont care! Even that $100 membership with free stuff to check the van that he sold to us was a scammed! I told him I would like to use that membership but he just said the shop is very busy they wont entertain us. Beware of this dealership,never buy car from them. Their so called certified mechanic dont inspect well or repair their used car before selling.I have 2 friends in line whom i was about to refer but not anymore.Very dissapointed of you Faisal, I thought you're a good man. I know you dont want to send the amvic report to me because you know about the alarm problem and would costs you.Very unprofessional,dishonest!

  • fouad hashem

I recently had the pleasure of visiting this dealership, and I must say it was truly one of the best automotive experiences I've ever had. From the moment I walked through the doors, the staff's professionalism and friendliness were apparent. They welcomed me with warm smiles and a genuine willingness to help. What truly sets this dealership apart is their commitment to transparency and honesty. The staff took the time to answer all of my questions, providing clear and detailed information about the vehicles I was interested in. I never felt pressured or rushed into making a decision, which is a rare and refreshing quality in the automotive industry. The dealership's inventory was impressive, with a wide range of vehicles to choose from, ensuring that I could find the perfect match for my needs and preferences. The facility itself was clean, well-organized, and exuded an atmosphere of professionalism. During the test drive, the salesperson was knowledgeable and patient, allowing me to get a real feel for the car I was considering. This level of attention to customer satisfaction was truly remarkable and left me with a sense of confidence in my choice. Ultimately, I walked away from this dealership with not only the perfect vehicle for my needs but also a strong sense of trust in the staff and the dealership as a whole. If you're looking for a dealership that values honesty, customer service, and a wide selection of quality vehicles, this is the place to go. I highly recommend it to anyone in search of a seamless and enjoyable car-buying experience.

  • B&P

Do NOT buy from this shady company. Bought a “clean vehicle; one owner, no accidents”, however within minutes of signing over a cheque, we noticed the hood could not be opened and there was a radiator fan in the trunk. Again, told wasn’t involved in an accident and the radiator was being “stored in the trunk from another vehicle”. A day later we brought vehicle to BC for registration inspection. The mechanic told us without a doubt the vehicle had major front end damage. Front bumper, hood, fan, lightening, wiring, radiator lines, to name a few things wrong. Tried to contact Faisal and “team” but they refused to answer our messages or phone calls. Lodging a formal complaint with AMVIC. UPDATE: we decided to respond again to Auto House’s promise in their canned message below about promising to make things right, contact them…..we have called Faisal on numerous occasions, all to no avail. Finally, we got through to Faisal, but received yet another empty promise that has yet to come to fruition. Should the company rectify this serious issue, we will be sure to advise. But we are not holding our breath. UPDATE: (05/19/2023) we continue to call the dealership and Faisal twice a week, but they refuse to return our calls. Filed complaint with BBB. The “clean” car in “mint” condition is quickly becoming at $20,000 paperweight. Mechanical bills continue to rack up and the dealership refuses to accept responsibility.

  • Khaled Fahmy

I went there to trade my car, I haven't got a deal - without going in much details the manager (I think his name's Faisal) under estimated my car and over estimated his car to make much profit. that might be usual from any dealer (I have traded 4 cars with 3 dealership before, so I know how it works). but what's not accepted that I tried to negotiation him to make a deal - he replied harshly and told me (we are not robbing a bank!) which is totally not professional. a few days after I changed my mind and decided to call him and buy the car no matter the over estimated cost but decided to start with a little lowball to reduce my lost as possible. but again he rudely interrupted me and kept saying (we are not robbing a bank!) many times. I truly felt humiliated and offended so I ended the call. I just wanted to raise my offer gradually till we make a good deal both of us and also I was ready to been told POLITELY ' the price is firm and no negotiation' ,I would accept that and will pay without more argue! BTW,I just sold yesterday my car for $10.5K which is more than double his estimation ($5K) without robbing a bank as he kept saying , now I am searching for the new car and will not think about his car because of his attitude although my budget now more than enough for it . That's defiantly my worst experience with car dealer ever.

  • Robyn Durocher

I recently purchased a used vehicle from this dealer and wish I had been more diligent because they were not up front. The vehicle had been rebuilt, which we asked what the rebuild was and were told "front end, passenger side accident" I should have asked to see the carproof myself because after paying a non-refundable deposit and coming back two days later to get the car I was told it has actually been in 3 claims including a major front end accident. Due to the past claims, the hood does not fit the vehicle properly and shutters constantly at highway speeds. I'm certain the dealer also let air out of the front tire for our test drive, in order to hide a slight wheel alignment issue. I knew the vehicle would have been inspected and should have asked for a copy before the purchase even though it wasn't offered. The inspection listed a faulty air bag and additional work that was needed. I take full responsibility for what I should have done differently but I really feel the dealership has an obligation to be up front and they were not only not up front but I feel like it was underhanded and sneaky, especially the low air scheme. Such a joke. Will not purchase another vehicle here or recommend this dealer, with the hood concern they shouldn't have even sold this vehicle.

  • Carrie Robinson

I was all ready to leave a 5 star review after buying my car, but I'm glad I waited. I like my car and I got a good price, but Faisel promised me a lot during the buying process that still hasn't been delivered on. Floor mats took 3 weeks and 2 visits, a car manual took over a month and a runaround to other locations and it's not even the right year, and I found out the air conditioning doesnt work, and they did say they'd pay to fix it but not until a used part shows up, so I could go all summer without aircon, and I specifically asked if this worked when I bought it. He did replace the two missing pieces on the car trim promptly. Above all that, he had offered as a bonus for buying the car to pay for a spa day I had planned. He never paid, offered to take me to dinner instead (which I cant actually believe happened), and when I said no he said he'd pay me cash but that was almost a month ago and I'm so tired of going in and asking for what was promised that I'm writing the review he kept asking for. He loves asking people to come in instead of just having a conversation on the phone, then he wont actually have anything ready when you show up. This happened 4 times. I feel bad because he seems overworked, but for buying your first car, I do not recommend.

  • Neujamon

Very disappointed with the service. Friendly to your face but hide things from you. Bought a hybrid in August and because it was a hybrid asked if there was a block heater. I was told there was. Went to plug it in when the cold snap hit and there was no block heater. Went back I talked to them about it and was told that because it had been so long (the beginning of December)that they probably wouldn't be able to do anything about it but would talk to higher ups about it and call me back ( now February and no call back). On top of this when sold to me said that the airbag light was on but they were waiting for a part and call me when it came in. Asked about this when Went in about block heater, they said they would call me back and have not. Also they sold this to me without a spare tire or repair kit and found out when I went to put on the winter tires that I needed to replace ALL of the lugnuts because they were damaged. None of these things are covered by the warranty. This car is not even a year driven by me and I feel I had the wool pulled over my eyes. Be very careful if purchasing a vehicle from here. Will not purchase from here again.

  • Russell Macaw

I went to see Faisal today, July 31 2020, about a vehicle I saw on Kijiji the night before. He was busy with other customers and was greeted with a pleasant hello, I'll be with you as soon as I can. I spent a couple hours looking at the vehicle and test driving it. I asked many questions which he answered. He showed me the Carfax report and discussed payment options. I was looking for a friend of mine, who was out of town, and made many calls and texts to her. Faisal was patient and let me do my thing. I put a small deposit on the vehicle and my friend and I are going back next week to pick it up. I'll post an update next week when I return to finalize payment and pick it up. Update: we wanted a couple of issues with the vehicle addressed. Faisal did everything we asked. Even had the vehicle taken to a dealership to resolve the issues, out of his pocket. My friend and I are very impressed with what he did for us. She has the vehicle now and is very happy. Thank you Faisal!! If there's something you want, go see him. He is very patient and accommodating!

  • Yoshi Scanlon

DO NOT BUY ANY VECHILE HERE! Have a running amvic complaint on going hoping they loose there auto sales license. Bought a used car from Auto house sunridge, they made a fake mechcanic inspection for me to give to the registry, following day i had to take it to auto house repair centre due to the engine smoking within driving it for 30 mins after purchase, it then took the repair centre 2 months to replace my turbo under warrenty, just for me to get my car back with a smoking engine, returned it to the auto house repair centre, long story short took them over 5months to give me my car back, and it still has a check engine light on, and i am having to go pay put of pocket even though i have engine warrenty, they refuse to give me a refund and are very unprofessional, and just bad humans even talking to employees higher in the company, they have no commpassion about there customers struggles and just want to sell lemons and make money any way they can. I hope this helps someone avoid a 5+month headache / nightmare,

  • Amanjodh Janda

Horrible customer service, when asked to give written agreement to a refundable deposit he said he can’t and when i asked why it cant be done he told me he doesn’t want to deal with this. When i went to look at the vehicle the tires were so worn down that they weren’t road safe. When i brought up this concern and asked for new tires, which I was willing to have added to the price of the car, the sales person tried to tell me the tires were perfectly safe even though i could see that the tread was past the point of being safe to drive on. When i asked him why he was unwilling to add tires he started to raise his voice at me although i was perfectly calm. The sales person also went on to tell me I was being “bossy” when i asked for a written agreement on the things that were being promised to me. The sales people at this establishment are extremely unprofessional and argumentative as well as childish. Do better if you want people to actually buy from you and don’t yell at potential customers.

  • Mark Khan

I want to express my profound gratitude to Auto House Sunridge for their invaluable assistance in helping me find the perfect car. My entire experience was nothing short of exceptional. From the moment I stepped into the dealership, the staff exhibited remarkable kindness and attentiveness. Their commitment to ensuring that I found the ideal vehicle for my needs went above and beyond my expectations. In particular, I must commend the manager for his outstanding dedication. He oversaw a meticulous inspection of the car, inside and out, which provided me with an immense sense of security, knowing that I was driving away in a safe and reliable vehicle. It's been some time since my purchase, and I'm delighted to report that I haven't encountered a single issue with the car. For anyone considering a visit to Auto House Sunridge, I wholeheartedly recommend seeking out Faisal or Fouad. These two individuals not only made the process of buying a car seamless and trouble-free but also enjoyab

  • ana valle

We highly recommend Faisal at Auto House Sunridge. He is an excellent representative/manager of the company. Faisal is transparent, professional, honest, and overall a great person. My husband and I arrived from Toronto and found Auto House Sunridge and Faisal provided us with the perfect vehicle to suit our needs right away and had it ready for us 2 days later. In the attempt to get good insurance quotation, we took more than a week in get the insurance paperwork, so Faisal very kindly kept our car in the lot waiting for us be ready to pick it up. Faisal answered all questions we had and look into everything we needed. When we were looking for car, we realized that Auto House Sunridge had the best prices in all Calgary. We bought a Volkswagen Jetta from this location and we love absolutely our car. We will definitely be recommending Faisal and Auto House Sunridge. We will look forward to make business in the future in Auto House Sunridge.!!!

  • Maureen Keeler

Do not buy a car from these people! They have a D- rating with the BBB for a reason. Faisal sold me a car that never would have passed an out of province inspection and delayed providing the report for 20 days. I took it to a mechanic who advised that it needed a few thousand dollars to make it safe, the engine mount was broke, water pump leaking, oil leaking...several issues. Prior to that I had taken the car back to Faisal twice who directed me to Affordable Auto Repair. There the mechanic, who was also the mechanical inspector for Auto House, advised me there was nothing wrong with the car. Since I contacted Faisal about this he has failed to return my calls. Very dishonest company.

  • Harjot Janda

The worst place I’ve ever been, wish I could give zero stars. Sales person (not sure what their name was) was rude to me and my family. Kept on yelling, raising his voice and overall being extremely childish. Tried to give me a spoken agreement even though I read on the contract that no spoken agreements are allowed. When I asked for what he was promising me to be written down he started yelling and saying “I’m not going to run away with your money”. Overall a scam, don’t recommend anyone buy from them unless you want to get yelled at in front of everyone there when expressing concerns about the vehicle you’re trying to buy.

  • Sucre M

I Emailed them 5 months ago and got nothing replied yet. The sales sold me a FWD vehicle. however , they said it was AWD both on kijiji (still have the AD screenshot) and in person. what a scam?? Very bad custom service! they only reply email when you consult price or book test drive. very disappointed! I will let my friends be aware of this dealership. Plus,the warranty i got from them should cover the cost of repair, but they just would neither reply my email nor phone call. If google has zero star, that would be my first choice to give this store!

  • Eunice Mende

Process was smooth and good the Mazda car i got is amazing. But the rearview mirror is cracked and they said they will cover the fees for it. Today, went back in to get the rearview mirror fixed as per discussion that i can come at 11am. However now, the mechanic won’t be here til 1:30 or 2 and the time to get the mirror fixed will take up to an hour and a half. So i have to wait here until 4pm. I will be waiting here for 5 hours. Wish they could have told me beforehand so i dont have to wait too long lol. The lack of communication is wacked

  • farah samir

This place is the most unprofessional dealership to deal with. I had made an agreement to have a look at a vehicle, took time off work drove into Calgary, brought my cash with me only to be told it was sold once arriving. They also didn’t even notify me that the car is pending.The manager called only to say someone walked in and provided a deposit and that there’s a deal now and there’s nothing they can do about it… they did not bother to refuse showing the vehicle. Not even apologetic of the situation.. just a complete waste of time.

  • Kenneth McKay

Everything went fairly efficiently. What was lacking is transparency, we worked out a deal on the price that we both seemed happy with, until it came to the final paperwork. I admit this is my own fault for not double checking, but the manager snuck an extra $1500 onto the price we decided without me noticing. Like i said its my own error, i suppose i'm use to dealing with honest ppl (small town mentality). Probably still worth buying a vehicle here as the prices are decent, just don't be in a rush and double check everything!

  • Cody Stobbe

Made an appointment for 11:00am to view a car. Arrived and person working was surprised I was there and said it would take 5-10 minutes to be ready. So after 15 minutes someone came and started moving card in order to access the car I wanted to see. Then it wouldn't start so they proceeded to get a generator to try to get the car to start... quite unprofessional and a waste of my time, I ended up leaving without test driving the car. Also notice how all the 5 star reviews are fake accounts with 1 review.

  • Rumi Dasgupta

We were looking to buy our first car in Canada and we landed up at Auto House Sunridge. We had a wonderful experience there. They have a great selection of cars with reasonable price. Mr. Faisal Nawaz and his staffs were very cordial, polite and friendly. Mr. Faisal Nawaz was extremely helpful and knowledgeable and helped us every way possible to choose our first car. We are very happy with the purchase and the experience overall. I definitely recommend this place if you’re looking to buy a car.

  • Sarah Smith

I recently had an outstanding experience at Auto House. The staff was exceptionally knowledgeable and courteous, guiding me through the entire car-buying process seamlessly. The dealership had an impressive selection, and the sales team went above and beyond to ensure I found the perfect vehicle. The transparency in pricing and the efficiency of the paperwork made the entire transaction stress-free. I highly recommend Faisal at Auto House if you want a seamless and easy car buying process!

  • Abbas Al Musawi

If there were 10 stars I would put 10 stars. I dont even know where to start because Faisal is the best in every aspect, as he was very helpful, understanding ,honest, and professional. Even though we were picky and stressed him out but he was very patient and caring through the process. He made sure we got the car we loved and he gaves us low monthly payments for financing I can't thank you enough for everything Faisal. Looking forward to doing business with u in the near future.

  • Nathan Harriman

Family of four financed a van from here. From the beginning, I was told to qualify we would have to buy the extended warranty. Additionally, I was promised that everything with the van would be fixed "air conditioning, rotation of tires, side door that Was broken" I kept calling the dealer and mechanic and they always said "we will call you back" I still haven't received a phone call. I would not suggest going to this dealer. Additionally they ask for 5 star reviews for $50 off

  • Patricia Jennings

Purchased my van there just over a year ago. As the van was missing the rear vent caps, owners manual, and a mirror flag, Faisal said he would mail them out to me. Well that was over a year ago. After continuously trying to contact him and kept getting false promises. I still have not received these and am just getting ghosted. Don’t do business with this guy. He is shady as hell and does not do good business practice. AMVIC report has been sent and will be taking it from here.

  • Ahnaf Ahmad

Told me I had to wait to test drive for a Ford fusion even after I drove 25 minutes to reach the dealership and he knew I was coming, so I said that's fine. He said it'll take a week for the mechanic to fix everything.... It's been a month now and he never contacted me at all. I called again and he said he will call me back right away. NEVER DID AGAIN. This place is just a waste of time. Customer service is horrible. CARS are parked like chickens inside a coupe.

  • Karina Ferrarotto

This is the worst thing ever. Scammed, workers are not providing the service more attention to their candy crush game. Didn’t mention how bad our car actually was, and made it sound like it was nothing. And getting it fixed was a whole other issue. I wrote the first review because he asked me to in front of him before even signing and well actually using the car. I highly do not recommend their service, if that’s what you want to call it.

  • Hedwa El

Horrible experience, sales reps are liars, they over sell and they under delivery, I will not be sending any of my family or friends to this location! Why pay so much for a vehicle when I have to put more on top! Ish informed me my tires had more tread and they didn’t have any left on the tires and I have only been driving it for 3 months! What a horrible company and it did not have a lug nut for the SRT

  • Brett

My wife and I went to view a car as we were super interested in a car they had on their lot, All the sales people just sat inside and stared at us.There weren't any other customers around, other than us. They had the option make a potential sale as we really liked the car, but no service equals no sale. I find that super funny, especially in the sales business. Unfortunately for them we won't be back.

  • Scott Robinson

I saw a vehicle I liked on the website and had a prompt response from Faisal. After a visit and test drive I was buying the car. I really appreciated how up front Faisal was regarding any questions I had...after market warranty, admin fees, etc. This is a small shop and a busy one but I found I was given the best customer service possible. I would go back to purchase another vehicle in the future.

  • Goutam Kuwar

Be careful to deal with these guys. They posted the vehicles which are not owned by them. When you go to see the vehicle, they said its on mechanic, and call you back. But he never calls. I called Faisal and booked the appointment but still he could not show me the vehicle. He just wasted my time. I will never do the business with these guys and will not recommend to my friends and families.

  • anna bourgogne

SO RUDE! Talked to us like we were somber idiots who didn’t know anything. I’m not sure whether it was because we were women or they were just having a bad day. The guy seemed annoyed by our presence. The cars seemed fine but I’m not doing business with disrespectful people. I brought a friend and was so embarrassed by the way the man was talking to her.

  • Threadz

I recently purchased a vehicle from this dealership, and the experience exceeded my expectations. The staff was knowledgeable, friendly, and not pushy. The financing process was so smooth, and I felt like they genuinely cared about finding the right fit for me. I highly recommend coming to Faisal at Auto House for a hassle-free car-buying experience.

  • Manjot Gill

Very professional, and treated me like family. This establishment is the best of the best when it comes to buying luxury cars. I highly recommend talking to Karmen, he’s very professional and knowledgeable, I spent hours talking to him about cars before making my purchase. I’m looking forward to buying more vehicles from him in the near future

  • NELIZA FLORES

Faisal is an experienced person in his field of profession. Very easy to talk to, gave us a good deal with our car purchase 2014 Acura ILX. Faisal is good guy, honest, reliable and relatable to costumers! Good Job Faisal and Dilpreet!!! Free Mcdonalds because we were hungry.. car wash and full tank! What a way to treat a costumer right!

  • J Bomb

Faisal is a great guy to get a car from, hes very straight up with you and when he gives you his word he means it. Being skeptical weather he would keep his word to get things fixed on the ford fuzion after i finiaced he kept true to his word. Thank you for being patient with me! Recommend faiser to anyone, thank you for the car!

  • Jared Rosso

If you’re looking to buy a car then definitely check this place out! They have a great selection of cars, with extremely reasonable prices. Faisal was extremely helpful, and worked out a great deal for me very efficiently. I definitely recommend getting a car from here, and set up an appointment with Faisal if you can!

  • syed Ali

I went to Calgary from Edmonton . I called Faisal for the car .He is very honest and wonderful person .His dealing is sooo good . He helped me financing and everything. The auto cars are amazing , neat and clean .Faisal's dealing is very impressive for me .I give this 5 out of 5 .Extremely wonderful experience.

  • Sayidali Qamberi

Best place to Purchase a vehicle. Awesome customer service and salesman Faisal will provide you with much detail and answer any and all of your questions. On top he will offer you with the lowest rate possible, the vehicles are all fully detailed and in the best condition possible. Highly recommend Auto House.

  • Robert Albin

Faisel was excellent. Professional, knowledgeable and attentive to detail and most concerned that she be happy with her dream purchase. He also performed well after the sale over concerns about a few minor problems. He truly wanted an exceptional car buying experience for his customer. No buyer remorse here!

  • Andi

Dealing with Faisal was a treat. He sat with me for what I imagine was way too long but we got to a good deal. He breaks things down in a way that makes sense and doesn’t hide things from you. We laughed, we haggled and ultimately, I came away with the right car for myself. Thanks Faisal ☺️

  • Jason Sjare

Faisal was patient, accommodating, and transparent in all phases of the sale process, and demonstrated a commitment to providing the best service experience possible. Very glad to have had the opportunity to work with him to see the purchase process through to completion.

  • Neo Wang

So excited I got my new BMW 320 today at Auto House Sunridge!! I highly recommend this place for anyone who plans to buy a car. They are expert in cars, more than professional, and so patient. They listen to you and recommend the best one for you to meet your needs.

  • Alex Mwesigye

I bought a Tuscon here, Faisal and Leo Shi were very friendly in helping me through the whole process of Financing and Registration. Car was detailed and cleaned when I picked it up. All terms and details were discussed in the language I understood. Thanks guys!

  • Kerry Schafer

Purchased a Subaru from Faisal. He was very patient with me. Very thorough with all the information. Made the entire process easy. He surprised me with one year warranty on my used Subaru. I would recommend anyone to buy a vehicle from this dealership.

  • Amar Elkaz

Faisal was straight forward in helping me finance my first vehicle. Within a couple hours I was approved on a 2013 Mercedes C300 and picked up the vehicle the next day. If you're in the market for a new vehicle, I highly recommend Autohouse Sunridge!

  • Atta Wahid

I had a fantastic experience at this dealership! The staff was friendly, the prices were fair, and the buying process was smooth. They helped me find a great car, and it's been running perfectly. Highly recommend coming to Faisal if you want a car!

  • Dhexzter Dimaano

The guy that help me out is super nice guy. He is so detailed and very knowledgeable about any car. He wants me to be comfortable to talk to him with any concern about the car that I am going to buy. I am satisfied with Auto house customer service.

  • Mirza Adeel Baig

All I would say, if you are looking for a car and you don't know Mr. Faisal then you wont be able to find out your dream car anywhere in Calgary. He is a super champion at paying attention to your vehicle needs Great Cars with High Bars.

  • Aryan Fn

I recently bought my first car from Faisal, a VW Golf. What an exceptional service from auto house he helped me find the right first car without issues and got me approved no problem thank you to the entire team at auto house Sunridge!

  • Da Man

Do NOT trust them with the "repairs" that they get their mechanic to do. Feels like my car is falling apart not even 2 years after purchase and mostly on items they supposedly "fixed." I will never buy from them again.

  • Sarah Peverill

Faisal was fantastic and very kindly answered all of the questions we nervously asked before purchasing our car. We got a great car for a great price, and he quickly got us the tires that we negotiated for.

  • Manoj Gari

It's been amazing experience with Faisal & Team. Thoroughly experienced and patient throughout the day. I'm much impressed and would like to return for sure for my next purchase. Great job team! Keep it up.

  • Eisha Majid

Great experience! The staff was friendly and helped me find the perfect car. Easy process, good deal, and excellent post-purchase service. Highly recommend Faisal for a top-notch car-buying experience!

  • Feden Simon

It's my first car in my life. As a newcomer, things are a bit hard. But Faisal and his colleagues make things go easy. They are very comparative and always trying to help. Thank you so much again.

  • Liubov Roman

Best service. Would 100% recommend. 1. Helped me to select a car 2. Prepared all documents 3. Assisted to get plates in registry 4. Answered all possible questions Thank you Faisal and a team!

  • gurpreet sidhu

Recently bought a 2015 Dodge Journey r/t from Faisal. Recieved awesome service till the end even afterwards. Would recommend these guys to everyone. Great people and dealership to deal with.

  • adeel zaman

Amazing customer service .. We had the pleasure of dealing with Hammad here and he was great .. Had answer to all of our questions. This place had the lowest prices I have seen so far.

  • Gaye Dore

I am beyond amazed at the great service we received from Faisal, if you are looking for excellent customer service this is the place to go. Very friendly . Thank you Faisal. …

  • Allison Ikenouye

Faisal was extremely helpful and efficient. He made the financing process quick and easy for us. We found an SUV with everything we needed and more. Thank you for all your help!

  • Ade Ola

A very nice place to buy you vehicle. The sales representative are very friendly and nice. Thank you Faisal, Ahmad and Leo. You guys are wonderful and good to do business with.

  • Heidi Nelson

Faisal has been extremely helpful and transparent about our whole car buying experience. Upfront, honest and no hidden costs. Would definitely recommend coming to see him!

  • Michelle Dunne

Faisal showed great customer service and was really easy to deal with. Went above and beyond to make sure we left happy with our new vehicle. Thank you for everything

  • Howard Liang

bought car last week, really enjoy~and it’s help me improve my credit to get a second car in my house. And the manager give me really good deal~ fantastic work.

  • Aastha Sharma

Bought my first car from Faisal, had great experience with them. Definitely give it a try. Reasonable price and great service!!!

  • Music Calgary

Biggest liars I've met so far during my auto search, tried to scam me today. I would strongly advise you to avoid this business.

  • Aaron Johnson

Bought a used car from auto house Sunridge, safe to say I had recieved execptional service from Faisal, would reccomend to all!

  • Cassidy Connell

Terrible dealership, sells lemons. Do not buy from here!!!!!!! Customer service is also inconsistent. Do not take their word.

  • manpreet kaur

Best service we have got from Faisal. Recently bought a car from him. Extremely happy with service. Definitely recommended.

  • Abul Hashem

Great place with the lowest prices, highly recommend Faisal who helped my to buy my 2019 Ford Escape at a great deal!

  • angsom geb

I'll never go back there, very disrespectful Indian guy. he doesn't even talk to you properly. very rude person.

  • pradeep singh

Very good service. Got best rate in town and helped me get financed without any issues. Highly recommend them!!

  • Alex McKinnon

Amazing service, Faisal bent over backwards for me. I will recommend EVERYONE to come here. Thanks again!!!!

  • Tani

Really loved the quality of their inventory and my family loves our Infiniti QX60 that we bought from them!

  • Azam Rasheed

Best place to buy vehicle. They are Providing excellent services. Thanks for giving such a good services.

  • Jstar Jstar

Thank you to Faisal for helping me choose my car, amazing winter choices highly reccomend to everyone!

  • Karl Marx

Visited the dealership yesterday, exceptional service thank you to the team at auto house

  • Mindful Music

Fantastic service, highly professional sales people would reccomend visiting!l

  • Harsh Brar

Fantastic service bought a car and would highly recommend to buy from Faisal.

  • wemillions

Thank you Faisal for the car its amazing. Highly Recommend!

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