First of all this company really came through for us. They did everything, and I mean everything that they said that they would do during this Freezing weather crisis that Texas is going through. They answered (unlike almost all of the other plumbers that we called) their phones, they committed to a Thursday (less than 48 hours after pipe break) appointment with a phone call before arrival, they committed to checking out our plumbing system and doing a pressure check after repairs and their plumber was simply outstanding explaining everything he was doing and providing me with very comforting reassurance that his repairs and inspections were done professionally. He also walked my wife and I through all of the steps we should take during the next Big Freeze. During this recent DEEP FREEZE we had a copper pipe burst on Tuesday afternoon. Before we could cut off the water and drain the pipes we had a 2 x 3 area of sheetrock and insulation fall from the ceiling. We had water through out the laundry room and kitchen. Shortly after that we lost electricity for around 30 hours and the hole in the ceiling only added to to the freezing temps in our house. Aqueduct Plumbing was simply outstanding. The lady who answered the phone when I first called (in a rather panicked state) was so thorough in scheduling my appointment. I was really surprised if not shocked when she told me that they could show up within 48 hours. The Aqueduct Plumber Sam was the best. I know that he was and had been working long and late hours but when he showed up he made me feel like I was his most important call of the day. He was thorough, professional and a real pleasure to deal with. Many of the other plumbers in the area had recorded messages and have still not called back. Aqueduct and their team are reliable, priced fairly and they do what they say that they are going to do.

I called on Monday afternoon to make an appointment to have a plumber come out for a leak under my kitchen sink. The lady said her next availability was Wednesday afternoon and Friday. I choose the Wednesday afternoon as it fit my schedule. Wednesday came no call and no one showed up. I called Thursday morning at 9:00 am to see what the status is. She proceeds to tell me she had no record of my call or them ever coming out to service my address before . Am I sure I have the right company? I said yes I have the right company because I have used yall before for a broken water meter . I told her I spoke to a lady and there was kids in the background running around. She then said that was her and that she finally find me in the system. She ask me again why I needed a plumber to come out. That she screwed up and scheduled me for the following week on Wednesday. After she apologized again for the mistake she told me the best she could do is schedule me for Friday .Because no one was available to come out today . I felt like she was covering up the fact that she didn’t schedule us because I had to retell her everything and refresh her memory. I shouldn’t of had to do that if she correctly entered my information in the system and scheduled me for the day she told me was available .I am very upset and will not recommend or be using them in the future for any repairs. Very unprofessional and unacceptable to have kids in the background while trying to schedule service calls.

Aqueduct Plumbing was used as a sub for Re-Pipe Specialists on my home and man did I get lucky! These guys came out on time and re-piped our 3-2-2 in one day. Their lead guy walked me through what they were going to do and they got to work. I was a little nervous about holes in the walls but they made a minimal amount of access holes and it was well thought out in advance to minimize these holes. His team was courteous and very professional. They cleaned up after themselves and did a great job. The drywall repair guys came in the next day and patched and textured everything to match. I had a minimal amount of painting and touch up. Best of all, in my newly remodeled kitchen, all the work was done either behind the dishwasher or under the sink. Overall, they did a great job with no call backs for any reason. I would be remiss in not mentioning Aqueduct's front office ladies. They communicated with me every step of the way and reached out after to make sure all was well. If you happen to need a whole-house re-pipe, or any other plumbing needs, I strongly suggest you reach out to Aqueduct Plumbing directly. It's hard to find good contractors but they are at the top of my list.

We finally find a plumbing company we are 100% comfortable with! I hired them in August based on reviews from Nextdoor and they did an awesome job at helping me install an RO water system under my sink and installing a new kitchen faucet. Their fees were very fair. Now we're looking at purchasing a new home and we hired them to inspect the lines. Their rate for running a camera is half the price we were charged 4 years ago on our current home. There was an honest mistake in scheduling and they were quick to apologize, take responsibility, and make it right. That speaks volumes about a company, in my opinion. The 3 guys I've met through Aqueduct have all been friendly, professional, and hard working. The lady who answers the phone is always professional and kind. I highly recommend this company and we plan on using them for all future plumbing needs. A+++

Had an appointment, they never showed or called. It's been a week and haven't heard anything. They must be busy because they never ever realized they missed the appointment. Had a bad water leak. Water was seeping up from the floors. To set appointments and not call the customer if schedule changed is bad and to not even show up for a scheduled appointment and not even realize that your company missed an appointment is even worse. I found I local plumbing company that came out the very next day from the time I called. They took care of us and got us on the right track for restoration. Thanks for nothing Aqueduct Plumbing Company. I will contact the station I heard them advertised on and let them know the same thing.

Aqueduct went above and beyond helping so many people this week. They came out late in the evening about 12 hours before the appointment because they had a bit of spare capacity and knew that so many folks were in great need. Our plumber (Josh) was exhausted (it was after 8 PM) yet still incredibly professional. He explained what he was doing every step of the way and went beyond to call to check some other potentially problematic areas in our ceiling. I will definitely use Aqueduct in the future and am impressed with how honest, direct, professional and helpful they were with everything. They really wanted to help us and did an excellent job.

I called them on a Friday evening about a pinhole leak in a copper pipe in my kitchen ceiling. Henry, the owner, assured me that a tech would come by Saturday morning between 8am-12pm. Joshua called the next day and alerted me that he was on his way. He arrived around 9:30. He assessed the problem, told me how long it'd take, and explained everything he was doing. My water was shut off for only about 45 minutes while Josh worked. He made sure the leak was completely fixed before leaving. They charged me exactly what they quoted me over the phone. Josh was super friendly and respectful. I would use them again.

I am very pleased with worked completed by Aqueduct Plumbing. They were was subcontracted by Repipe Specialists to replace my old galvanized pipes with the high quality Uponor PEX piping. They showed up on time and completed all the work as they originally stated. They did an excellent job all the way through: cutting holes discretely in sheet rock, running new lines in my attic, patching sheet rock matching existing wall texture. They even installed a new gas line (with reasonable extra cost) I wanted for a future kitchen remodel. I will use them again for future plumbing and gas needs.

This is my first time using Aquedut. They accommodated me on a very short time to look at a property that I am considering buying . No answering machine . Quick answer and quick scheduling . They were very detailed , and went above just the areas I showed of concern. They pointed when something was not a major fix and were honest about what is not needed . They also pointed things I had noticed to be an issue that fit with inspector concerns also . I truly would trust them to inspect, advise and work on your home . I know who I am calling when I need plumbing done.

I am so fortunate Aqueduct Repipe my house. Fair price,on time,courteous &respectful! IT was obvious after hour or so they knew exactly what to do! Dug new water line by hand to save yard. Laid tarps on carpet ! If not for little noise would not known anyone working! Job took 2 days. Big house. Water off just few hours. Job passed inspection first time! Saw that sheetrock repaired, textured & painted. Great job! Job also gets 2 thumbs up!! Fixed several other plumbing problems. Call Aqueduct Plumbing. You won"t regret it! Robert Roos Pearland,Texas

I used this company to Repipe my house in 2018 after my old pipes froze. They did it in one day but never finished everything. If you are considering repiping or even using this company - I urge you to think twice. Long story short - rats ended up chewing thru pipes 2 separate times. Much damage second time - then came the big freeze. I have been without water for weeks and they do not have the time to finish my job. Not a company who values their customers. Get a referral from a friend who is happy with their plumber and skip over these guys.

We used Aqueduct for one of our broken kitchen drain pipe underneath the slab in parents old house, they came out and give us estimate and we end up using them for the repair. They re-routed the plumbing pipes to exterior to the backyard main drain line. The work was completed however there were few mis-communication between the office and crew workers. The permit inspectors had to make multiple attempts to get the inspection complete. Overall we have a good experience but wish we are given more information so we can plan properly.

Aqueduct responded quickly, determined the best way to solve my problem and submitted their estimate. Their total bid was LESS THAN HALF of what I was quoted by one of the companies who frequently advertises on television about how great they are AND that company wanted full payment up front! Aqueduct required no payment until the job was completed. Their crew was professional and when the job was completed, I couldn't even tell they had been there. I highly recommend this business for any and all plumbing needs!

Aqueduct did a fantastic job with our total repipe. The team professionally replaced 85-year-old galvanized plumbing in less than a day. When complications arose, as is virtually inevitable in older homes, Aqueduct took care of everything with top-notch workmanship and professionalism. Then, when another old pipe issue came up, this time with a short turnaround time, Aqueduct responded quickly and performed the work to the highest standard. For fair prices and reliable work, chose Aqueduct.

Terrible customer service. Called at 9:18 am to have a plumber fix a leaking toilet and was told a technician would call me back. Over 3 hours later (and several buckets emptied) no call, so I called again and was told they would reach out to the technician again and have him call me. Waited another hour and still didn’t receive a call and tried again. Yes, their website says they are open Saturday but if you need plumbing service or the courtesy of a return call, use someone else.

Aqueduct Plumbing has become our "GO TO" Vendor for Plumbing Services. As a Property Management Company, plumbing related issues and repairs are paramount to keeping our Owners happy and profitable as well as providing exceptional service to the tenants so they are also happy and their needs are responded to quickly. We are always evaluating our vendors for value and these folks deliver, period. I highly recommend them for all your plumbing needs.

While they came fairly quickly after the ice storm, they had to return a week later after multiple phone calls and texts to fix the job they had done, and it's still not right. In addition, the kitchen faucet is now leaking as is the hot water tap. I'm going to chalk it up to the stress they were experiencing in trying to answer many calls, but will probably go somewhere else next time and to get the repairs that are still needed.

Call these guys if you are being quoted by one of the big companies and don't like the looks of your quote. They are extremely honest. I personally had a quote from one of the bigger, national companies and the problem they diagnosed wasn't the problem at all. Save yourself some time and money and call on Aquaduct to give you a fair, HONEST bid. I will be using them from now on.

We have had these guys come out to fix several issues in our home, including drain problems with the sinks, the disposal in the kitchen, and our water heater. We are always able to get someone quickly and they arrive on time and get the job done. They are a great company and the guys that come out are always professional and knowledgeable. I highly recommend them!!

I’ve never had a job feel so much like home, Billy, and Mary run Aqueduct plumbing with so much care for their customers and community. I have never loved a job more than I did with my time with them. I will forever recommend Aqueduct plumbing to anyone with plumbing issues that needs a caring plumber. Thank you for the years of opportunity and growth !!!

I want to thank RJ and his team for an awesome job with my new re-pipe. RJ took the time to explain the procedure to me and was very professional. He also was able to answer all my questions (oh and there was alot!). The crew was very courteous. I would highly recommend them. I am very satisfied with their work!! Couldn't be happier with their service.

Prompt, professional, respectful of our time and property, lowest bid out of 3 companies, worked around our driveway saving us 800.00 off their own quote and completed the job within 24 hrs and not 48 as they had stated it would take. This company exceeded our expectations. I would highly recommend them to anyone and would not recommend any one else.

Aqueduct installed a new gas water heater for me. They took extra care in our house, laying down drop cloths over the wood flooring. They nicely adapted the connections for the larger tank, including taking care to seal the exhaust vent against rain. A very professional job start to finish, at a reasonable price.

After dealing with over 23 leaks in our DR Horton home, it can be super hard to trust anyone! We chose to go with Aqueduct Plumbing and this company has given the absolute best customer service anyone could ever ask for. Thank you RJ and Raymond for your prompt service and for being pleasant and professional.

They replaced drain lines for us five years ago but used cheap materials to make the connections to the existing lines. Those connections failed and we had a ton of water accumulating under the house and mosquitos breeding and entering the house every night for six months every summer. Avoid. Avoid. Avoid.

Aqueduct plumbing is our new go-to plumber. We’ve used them 4 times over the last few months for our home and place of business. Their work is always superb, fast and affordable. We are so grateful that we have Billy and his team for the stressful times that you need a great plumber.

We have used them several times and every time I feel like a family member is coming back to work on our new project. Every employer that has come out has been friendly and polite . I have used them 4 times in the last two years and will continue to use them as my only Plumber.

This is the best company in Houston for all your plumbing needs. They efficiently installed a new water heater. It needed minor maintenance and service manager Wilmer drove a long distance and fixed the issue rapidly free of charge! Aqueduct Plumbing is a first class company!

Josh arrived promptly and quickly diagnosed and resolved my plumbing issue which was a blockage. He explained what he was doing along the way. I would definitely recommend and call upon Aqueduct again if plumbing services are needed. The cost was reasonable. Thank you!

We have used them several times. They repiped our house. They have great service and have affordable prices. The owners are very nice and will email you back! If they can't help you with part of your project, they always know someone who can! Very trustworthy!

I've used Aqueduct Plumbing several times, on various projects - from installing a new gas line + meter to tieing up sagging sewer line under the house. We have always been satisfied with their services. Responsive, and the work is always done up to code.

Billy and his team are very professional and went above and beyond helping me replace my sewer line. A very quick turn around time coupled with the most competitive prices in Houston. I'd recommend them for any plumbing work. Thanks again Billy & team!

No trip charge. Said they would be here between 8 and 10. Arrived about 8:49, left by 9:00. Replaced a hose and gasket under bathroom sink. Tested the sink before he left to make sure the repair worked. Polite and expedient. Highly recommend!

I had Henry over today and he was great. Had a great attitude and was very helpful with my issue without the BS so many other companies try to pull. Will be using Aqueduct for any future issues because of this experience. Thanks!

Had a fantastic experience working with this company, they came out 3 times in order to fix and issue with a clogged pipe and still only charged me for the one visit. They still came in cheaper than any of their competitors.

Henry was awesome in taking care of our problem and explaining the issue. We have ourselves new plumbers and will call them for PMs on our outdoor tankless water heater and other needs. I recommend them to everyone! Thanks!

Aqueduct responded the next day to an issue of drains bnacking up. The technician explained and resolved our problem. Service was quick, efficient and reasonable price. We also appreciate that they support Meals on Wheels.

I have used Aqueduct Plumbing many times to fix problems both inside and outside my home. They are very competitive with pricing, extremely knowledgeable and easy to work with. I will continue to use them in the future.

I’ve used this family owned company for both home plumbing services, and at my business. Punctual, professional and always goes a step above to take care of their customers. I’ll continue using and recommending!

This place is Godly, affordable, amazing and does excellent work. They are amazing at customer service. They did the repipe in a timely manner and it's amazing. They took no shortcuts and did excellent work.

If you need someone, these folks are here! Our go to for many properties and always does a great job. Shoutout to Jessica in the office for answering all of our questions and helping us out in many binds.

Aqueduct employees did amazing job with all my repairs. Henry was very knowledgeable, helpful and now will have a permanent plumbing company that we can trust. Thank you Henry and your team!

The company I work for, My Flooring America, has used Aqueduct for many jobs. They've always provided quick and reasonably priced services. Wouldn't hesitate to call them in the future.

Great service and extremely knowledgeable service techs. We definitely will use them again and recommend them with no issue whatsoever. Thank you for taking care of our problem.

These guys are top notch! Henry came out and explained what my issue was immediately. He’s was quick and professional! They are definitely my preferred plumbers from now on.

We used Aqueduct at my office building and they are stellar. Professional, on time, fairly priced, and didn't upsell us on services. Quality company producing quality work!

I called them today to schedule an appointment for my tankless water heater they were very nice , straight to the point, honest, and reliable. I highly recommend them .

Wouldn't think twice about calling. Thank you Mary for actually having someone come out the same day of the call. Workers were also very fast and got the job done!

After a scheduling problem with our initial appt they made everything right! Our technician Sam was Awesome! He was polite, professional and loves dogs!!!

Nice people / decent work. There were a few issues with my repair. But they moved quickly to resolve and remained professional, polite and honest.

They were very quick to respond to a shower leak we had. Professional and polite. We didn't use their service, but overall a good experience.

Honest and reliable comany. Friendly people with excellent customer service. They will make sure that the job is done right. Thanks guys!

Lowest price for a new water heater in Galveston installed. Best offer in clear lake area for water heaters per my search

This is a very friendly and responsive plumbing company. Henry is so helpful and kind. We highly recommend them.

Just had work done by RJ and Luiz - superb and fantastic !! They did a great job above and beyond original ask

Very fast very good work very fair price very satisfied with their service will recommend them to everyone

Cool people, I recommend to everyone. Hablan espańol tratan bien a la gente, gran servicio los recomiendo.

This is a good plumbing company but overwhelmed with work orders like most due to the 2021 winter freeze.

Aqueduct Plumbing is always quick to respond and very afforable. Best of all, they do a great job!

I've used Aqueduct several times and have been very pleased. Good work done for a fair price.

The workers are very polite and they were wonderful at their work! Great service !!!

Office staff and employees are always super helpful and informative!

This company is amazing. I would recommend them to anyone.

Left messages with no response back from anyone.

Great service. Very trusted guys.

The best company and good service

Great plumbing company

Amazing service

Great work

Good