I’m a travel agent in town for Fleet Week. I arrived on Thursday and decided to try this place for happy hour. I sat at the bar and service was great (bartender pink hair from Croatia) and the chicken quesadilla was hot and delicious. I visited on Friday and my experience was way different than the day before. The place was packed and as I made my way to the bar I noticed two restaurant managers chit chatting and carrying on in the corner. Mind you the bar staff were short handed and paying no mind to current and new customers at the bar. Janeen (one of the managers in the corner) joined her team at the bar to assist and after about 20-25 minutes waiting for someone to tend to me Janeen asked a staff member to take my order. I ordered the appetizer combo and a beer. When my food was served everything was cold minus the artichoke dip. I decided not to send my food back as several orders were coming out w/ customer dissatisfaction and I had no idea how long it would take to get my food back. I ordered another beer but that took another 20 minutes before I got that. While waiting for my beer, Janeen (manager) and an employee, went back and forth in a heated discussion at the bar in front of all the customers. When it was time for me to pay I asked my bartender IXCOY aka Eduardo if I can apply my military discount. He stated he didn’t think they do that anymore but didn’t sound confident. I told him it was applied the day before and I requested if he would ask his manager. His reaction to my request was dismissed and instead of asking a manager he asked one of his fellow servers who didn’t know. I asked him to please get me a supervisor. Janeen explained that normally they do not do military discount unless it is veteran’s day but due to fleet week they are honoring military discount this weekend and apologized for the confusion and comped my bill. I didn’t expect for her to comp my bill but I do appreciate the gesture. I returned on Saturday and Sunday and Zoey (bartender) has been holding it down. She is great and truly does the best she can with the cards that are dealt to her. Leadership issues, staffing issues, customer service, and quality of food are the many things that need to be evaluated and addressed. You have to lead by example and it truly all starts at the top. It is my hope that when I visit again that things will have changed.
Service
Dine in
Meal type
Other
Price per person
$30–50
Food: 2
Service: 1
Atmosphere: 2

Atrocious service at this location. This location was semi busy when we visited about half the seats were taken, although I believe they had some type of staffing issue. We chose to sit at the bar to have a few drinks prior to eating. Ordered the two holiday special drinks, after a protected amount of time, we were served our drinks however one of them was something completely different for what we ordered. Told the server that was the wrong drink and they left to consult with the bartender. An insufferable amount of time past about 10 minutes, and the correct drink was not brought back. The wife noticed that the drink we had ordered was sitting on the counter across the bar next to the bartender, but none of the servers were picking it up and delivering it. My wife became so frustrated after we tried to wave down three different servers to ask for our drink that we were about to just walk out and find somewhere else for drinks and dinner. I finally Got the attention of the server and pointed out that that was probably my drink and got it delivered to our table only to discover with no surprise that this blended specialty drink had melted substantially. This type of aggravation always puts a damper on my dining experience. Aside from the fact that they screwed up our pre-dinner drink enjoyment, both these cocktails tasted decent although they would have been better if served in a timely manner. As far as the incorrect cocktail that was brought to the table and abandoned, after trying a sip of it, found it was pure rotgut! Both of our dinners were decent, no complaints about the taste, however the presentation of my wife's sirloin steak was pure cafeteria style. With all the other dining choices in the area I wouldn't be in a big hurry to return to this location.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 2
Atmosphere: 4

We left very happyThe staff was friendly to us. We got there, were taken our table and our waiter arrived almost immediately as we sat downThe Blue Bahama Mama I order was so good(had to order two cause yum!), and the grilled Bourbon chicken+shrimp plate my daughter and I had was so delicious, buttery with strong garlic flavor, salty, juicy, tender chicken not over cooked at all. Mashed potatoes where so soft and seasoned so well, and even the grilled onions were bliss. My oldest daughter and her friend had the Chicken Alfredo and OMG! it was pure joy on a plate, finger licking good. Saucy, creamy, sweet and salty just so nice with delicious crispy buttery garlic bread. We also had the BBQ and buffalo boneless chicken wings appetizers, and what can I say..delicious! It is a bit but we enjoyed it so much I did not mind at all The only thing.... I would have liked it if our portions were a bit more generous but that's just me I think. Overall, the food was a-ma-zing, great dining area with awesome decor, friendly staff. Clean and bright. Thanks so much

This place has a really nice view and really good service (Christian our waiter was constantly checking on us) but the food and drinks are horrible. Ordered two of the Halloween themed drinks and a "perfect margarita" for drinks. Drinks were extremely sugary, tasting like sodas more than alcohol. For food we ordered Salmon, 4 cheese Mac n cheese with honey glaze chicken, and a bourbon chicken and shrimp. Salmon was dry and over cooked. Mac n Cheese was super sweet tasting nothing like Mac. It's texture and flavor was more so a sugary Alfredo. The bourbon chicken and shrimp however was extremely good. It was well seasoned, perfectly cooked juicy and tasty chicken. Overall would only come here for a cheap and semi decent meal with view of the bay.
Service
Dine in
Meal type
Dinner
Price per person
$30–50

Only heard about this place from movies and you tube So thought I would give it a try. Well while it is a bit franschiee per Denny’s hooters etc I am pretty impressed. Decent selection of beers including some on tap craft beers and specials during the day. Prices are great and food is pretty good - it’s jut done dining by any stretch but good Hines t tasty and reasonably priced food - absolutely! Staff are delightful and attentive as well so if you are looking for a just want somewhere nice and easy place while you are feeling a new city out Applebees at Fisherman’s Wharf San Francisco is worth a visit at end of a day of exploring and seems kid friendly too.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Features
Dine in: Yes
Outdoor seating: Yes

My Lemon had BLACK MOLD in it. The server said she was going to see what she can do. All they did was take off $5.00 from the Cajun Salmon meal. I will not eat here again never in my life. My salmon came out in about 5 minutes which was very odd . I have a mind to calling the health department on them if I end up getting sick. They need to check there lemons The server even said that that does not look right at all. They also don't honor that $14.99 all you can eat. It's $19.99. I even showed her the Applebee's main website and when you type in there location it pulls up $14.99 she stated that it's $19.99 I said that's false advertising. I will be calling corporate and making a complaint.
Food: 1
Service: 1
Atmosphere: 3

Arrived around 8pm for dinner and were seated by a very friendly man. When we’re told our server would be right with us. We continued to wait well over 15mins before the server introduced himself to us. We asked for our drinks which again took much longer than required as it was a very quiet evening. After drinks were delivered albeit incomplete we had to reorder some. The server was too interested in another couple that were seated against the windows. After a while we’re finally able to order our meals. Thankfully they were delivered correctly but again our server was no where to be seen.
Service
Dine in
Meal type
Dinner
Price per person
$30–50
Food: 3
Service: 1
Atmosphere: 3

I'm giving it a 3.5. Service was quick but our server was not very polite. We went at 1pm and this is usually Happy Hour and Inwas told they didn't have one. We got our appetizer pretty quick and our meal as well but they were not coming to pick up all the extra empty plates we had on the table as we had no room for our food. We also went a long time without our server coming over to ask if we needed anything else, I had to flag her down as I was choking on my ribs! We still left a heafty tip for her but she didn't quite deserve it. I'm hoping she was new and that was the reason why she was the way she was.

They have a super convenient Happy Hour! You can get huge margaritas for only $7, appetizers for about the same price, and regular drinks (e.g. gin and tonic, beer, etc.) for $5. There's usually a line to get in, but that's for table service. You can just skip it and go straight to the bar, where the happy hour takes place. In case you're not here for the happy hour and want table service, try to get a table close to the window facing Pier 39. The 3rd-floor view is amazing and people aren't aware of this hidden gem!
Service
Dine in
Meal type
Dinner
Price per person
$20–30

And when I saw the Applebee's Grill + Bar I knew right then and there were I was going to eat. I picked up my old pal Hans Von Dusseldorf the Burmeister from Denmark from his hotel and we walked around Fisherman Wharf awhile, had a couple of beers from a few establishments, then had some more beers, just so Hans could get the feel of things. Then it was off to Applebee's, but first we had to find a real tavern to get a proper beer or two. Well, we went for lunch and showed up at dinner time, so dinner it is! Applebee's sure makes a great cheeseburger, maybe the best in town. 5 stars ☆☆☆☆☆

Hair was found in our food. The waiter didn't refund us. Took my food away i didn't even get a chance to eat. She said i will give you a dessert free. I will contact the health dept and i have pictures of the food and the head lady manager or whoever she is that came over. I will never eat there again and will tell all my friends and family.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Bourbon Street Chicken & Shrimp, Burger

My first time here. I would suggest you get a table by the window to enjoy the view. When it comes to food and service is average. Nothing special. We went for salads. Basically for a salad you spend $20 a person including tax. It’s a big restaurant located in a second floor. Accesible by the elevator or the stairs. If you are around check other choices because when you walk over Jefferson street there are many restaurants to choice from.
Service
Dine in
Meal type
Lunch
Price per person
$50–100

Be careful, they make up the price for drinks as they wish!! Got ripped off for 2 beers as they were not priced on the menu!! Food was good, but don’t appreciate paying a fortune for 2 beers just because we are tourists! Challenged the price with another member of staff and they came up with a completely different price as they thought we were ordering more!! Won’t be going back!!!
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 4
Service: 3
Atmosphere: 3

Unfortunately had to wait about 30 mins to even take our order or talk to us. I even asked someone twice to see if they could find out server. But once we ordered the food came quickly and it was hot and fresh. Chicken tenders were perfectly crispy and you can never go wrong with their honey mustard.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes
Mozzarella Sticks

Went here on a Saturday evening. It was very busy, but the service was was great. I had a wonderful sangria and bourbon chicken and shrimp, with mashed potatoes. They were having a promotion from 6/22 - 7/19/23 for free Indiana Jones tickets. When you spend $35, you get one free ticket. If you spend $70, you get two. It was a nice surprise. We had a great meal and a little something extra.
Food: 3
Service: 3
Atmosphere: 3

It was not clear where you were assigned to sit for happy hour. And the front did not ask before we were seated. The food was only okay and we received dirty dishes and utensils. The drinks took the longest to prep because the bartender was too busy picking up girls. I felt bad for the hard working server.
Service
Dine in
Meal type
Other
Price per person
$20–30
Food: 3
Service: 3
Atmosphere: 3

Food was not good I got the chicken alfredo pasta There was barely any alfredo sauce on it I ordered a salad didnt come till after I ate my pasta . The only good thing was my drink was good I got a margarita, overall Not a good experience
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 1
Service: 2
Atmosphere: 2

I understand why this chain has failed in Europe. Mediocre food, overpriced at the level of a much more decent type of restaurant, but with the full on fast food joint attitude.
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 3
Service: 3
Atmosphere: 4

Service was excellent and all servers were running to give service. Food - Chinese salad did not have any slice. Kids meal was weird and blue moon beer tasted like water
Service
Dine in
Meal type
Dinner
Price per person
$50–100
Food: 3
Service: 5
Atmosphere: 5

Food was okay, but the service was horrible. Was brought a salad with no dressing, and when asked for some, it took forever to get as it was to get more napkins.
Service
Dine in
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 1
Atmosphere: 2

Atmosphere is not bad second floor with view at window. Servers is good. But rib I got was too dry, no taste in the meat just outside sauce.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 3
Service: 4
Atmosphere: 4

My first time at Applebee's! Loved it - food, service and a fabulous view from the dining area. Top marks to all who work here.
Service
Dine in
Meal type
Lunch
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5

Fantastic location and good food and service. My only complaint is the restrooms. Whoever was in charge of cleaning on Oct 8 at 12pm needs to do a better job . Disgusting . If not for that I'd give it 5 stars especially when everything else was great

There was no special occasion to having eaten here. Having said that, I would recommend the place if you want to have lunch with a good view, or a quick snack and go back to the touristic are. The seats and table are comfortable and it has

The only reason I have to give a 1 is because it doesn’t give us the option to give 0 stars. This Applebees is the worst one we have ever been to. For starters we were waiting so long to get seated. We were a party of 5 adults and 3 kids,

Love Applebee's. Went for my Birthday so I could enjoy the view from the windows. BUT they would not let me have a window seat (they were all empty). The manager said they are all reserved. They tried to sit our party of 3 in the bar. So

Don’t order all you can eat in wings, it takes 20 minutes or more. The server and the Manager did a really bad job solving this issue.
Service
Dine in
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

This is a nice place to bring your family and friends. The view is amazing and the food is good. I like the people who work there, they normally have a good additude . Let's face it , after a few of those giant fish bowl drinks they

Nice place to enjoy a meal with a good view of the Golden Gate Bridge and Fishermen's Wharfs area. Happy hour on drinks and appetizers. Good service but get there early to avoid the crowds. Prices are average for the area, not cheap.

Decent food with great drinks and an amazing view. It’s an Applebees, you know what you’re getting yourself into when it comes to food, the reason you come to this one is the cheep drinks and great view of the wharf. More

Absolutely horrible. I found a fly in my food. My bf was so grossed out he threw up. The manger apologized we didn’t have to pay. But I feel like I need to call the health department. I will NEVER eat there again. More

Excellent, friendly customer service from Khyre, we had hot food. Tried the $1.00 January Rum Special - only had one. The Apple Carmel Pecan Blondie is delicious!! Glad to have 2 spoons because it was great to share.

Overall, enjoyable experience. Food is what you would expect from a large restaurant chain. Classic margarita, was almost double sized which was nice. Great service and enjoyed the self checkout. More

I was at your restaurant yesterday and waitress Marita from Croatia charged the bill two times. Here is the bill. My name is Burak Aytaç. Please check it and contact with me. +905335193618

Justine is doing an outstanding job here, and His efforts really contribute to the pleasant atmosphere. It's a place where you can truly unwind and enjoy a wonderful experience. More

The best part about dining at Applebee’s is the location & the incredible view from the window tables. I, during my visit to the Pier, popped in here with my family.

It was ok. I did come later but it was just ok. But the space itself was pretty cool and if you're a fan of Applebee's you'll love it. More

Ocean view restaurant,from window you can very closely look Fisherman Wharf
Food: 5
Service: 5
Atmosphere: 5

We had our usual orders in Riyadh and they tasted the same. Back ribs is our favorite. Great food and friendly staff.

Would write a zero star! Dear management team do better I came in 1 hr & 20 mins 9:40pm before the close