A real abuse of the consumer. I purchased a pen drive on 12/30/2023. It was defective during the first few moments of use. After returning to make the exchange on 01/05/2024, I was informed that the exchange deadline was only 3 days and that according to the store's procedure, the exchange could not be carried out.

I'm trying to buy through the website and collect it in store, the company is unable to deliver a good service in this regard. My purchase was canceled even though the charge was authorized directly with the card staff. The company is not prepared to provide a good service in e-commerce.

Excellent Americanas has everything from the best brands of products of all types of quality and close to everything in the locality, the only thing missing is that the prices are cheap for everything that is expensive, food and drinks, electronics are at good cheap prices

Located on R. João Pessoa (Antiga Renner) the store is great, good prices. Just some cashiers who keep asking a lot why we (customers) don't pay on pix. The store itself doesn't have as many varieties as other American ones, like Rio Branco and Midway.

Very good, lots of varieties and prices, you can find everything you want at good prices, I gave it 4 stars because I went to evaluate the store and the three employees who were nearby didn't even make a point of asking if I wanted help or

Although the store has many good promotions, the application is leaving something to be desired. I made an in-app purchase, I'm trying to cancel, but I can't, it keeps giving an error. This already

It's like this, getting an invoice is a bit bureaucratic, since nowadays everything is online you still have to wait half an hour, I really liked it, not bad, as the younger ones say, it's great.

It's satisfactory at the moment! However, I want to quote "the manager Jairo, if I'm not wrong, that's his name. He stood out with his cordiality, even though the store was closed, I arrived

I simply love it! I like it even more when the boyfriend buys 3 chocolate bars for $11.99, so good …

The products were once cheap there, today they are more expensive than in other places, it's a shame I like them a lot

Very good quality products, the only thing missing is that the prices for food and drinks are cheaper

Great Prices with just a small amount of cash to speed up the progress of Customer Purchases

I like this Americanas, it's not very busy, there's always some product on sale.

Whenever I can, I stop by Lojas Americanas. I always find what I want …

Great place, wonderful service, lots of varieties and wonderful prices

Cozy place, with affordable prices and humanized service. ♥️

Some merchandise is missing to be a complete store

+ or - as hyper cards are not accepted!

Great service and variety of products.

Walter