All the charm of a home town classic hardware store. Staff is always friendly and always asking if I need help with anything. Forget the big box stores for the little DIY items. ACE has it all and is always willing to help figure out your needs. I've been coming here monthly for years and it's always been worth it

Great customer service and friendly staff ! Store is super clean and great products. Always get a warm greeting when walking in the door. They also have a raffle going for a green egg this month and all proceeds benefit the animal shelter ! I love how they support this rescue . 10/10 !

The place to go for your home improvement needs. Their customer service is excellent, by not just one but every staff. It’s a store with a heart and they even have dogs for adoption! I found everything I needed and was able to choose from a large selection of items. Thank you!

Liked it. You could almost get lost in the quantity of choices. Thank goodness for all the attendants that seemed to be available in every other aisle. I was guided to what I wanted. We just moved to the neighborhood and I think I found my go to hardware store.

A bit pricey, but they had just what I needed (5/8" hat cap for a garbage tote axle) while Orange and Blue did not. Very helpful, friendly service! The parking was close, secure and convenient, and the store was clean, organized and well lit.

To the employee who was at the first register by the entrance today: you are not supposed to shush a customer using your index finger while talking on a staff walkie-talkie. Instead, it would be more appropriate to politely excuse yourself.

I love Ace Hardware, especially this location. Ace is filled with fun, unique items from gifts to household need. This location has the friendliest employees. It is so nice to walk in and be immediately greeted, helped if needed and always

Amazing customer service from every employee I encountered. Michael in the key dept was helpful, upbeat and seemed to genuinely love his job. The cashiers were also gracious friendly and kind. They also had the mailbox key blanks in stock!

No wonder why this place have so many good reviews . They are very polite and helpful . It’s a young gentleman Jacob , he was so helpful and nice to my husband and I . He looks very young I’m so happy to see young people with such a great

Since there is a Lowe's very close to home, I usually run over there when I need something; however, last week, I went to 2 Lowe's and they were out of what I needed. The next morning, I decided to try Ace Hardware since they have always

Every time I go, I get TOTALLY JUDGED by one or more of the employees because I have more ink than skin left. I'm either treated like I'm a suspicious person or the exact opposite w the overly over the top nice treatment. The sad fact is

Be careful, the inventory status shown for this ACE branch in ACE online is not correct. Drove there for 30 minutes to get some 20ft schedule 80 pipe web site said they have stock at this branch.... No schedule 80, and no 20ft, only 10ft

Visited this store for the first time last week and will definitely be returning. A young man (who's name I believe was Chris) not only went above and beyond to help me find what I was looking for, but also provided numerous solutions to

I've been a big fan of Ace hardware for over 20+ years. It's my neighborhood store and never have I had anyone treat me over friendly or overly rude until today. Not sure where they found the cashier at 14455 Memorial drive, wearing the

Very rude and unfriendly staff. Store full of employees, and barely any customers inside. An employee at every single cash register, however nobody greeted us when we walked in. We remained not spoken to while we looked for an item. Two

I have not always had good experiences at different ACE hardware throughout Houston, but I had a great experience here. We were greeted by staff, asked if we needed help, directed to the exact aisle, and helped immediately. Got what we

I have been shopping at this Ace Hardware location for many years primarily because of the helpful staff and the selection of merchandise. I needed a new water faucet handle and some hose accessories as my original outside water faucet

Lovely store, helpful employees, quality products! I would go here over Lowes and Home Depot if I could anytime. They really have customer service down and you aren't waiting for 40 minutes to get a product unlocked like you would at a

Purchased a Heat gun, tried to return it within the 30 days it says on my receipt and they won’t accept the return. They don’t tell you in advance that this cannot be returned, it also says on the receipt that you can return it, but

I have been a customer of Ace Hardware City ever since I was little , went to the original location with my dad in the early 80s. Always my first choice. Great staff, products, services, and customers. Unmatched by anywhere else.

Kevin and Brandon showed a great level of customer service helping me to find screws of the exact size for the repairs I needed to do. You can certainly feel when someone likes to help you and enjoys doing their work.

We were looking for an item and soon as we walked in the store the clerk asked if we needed help and took us straight to the item we were looking for. Very nice customer service. The cashier was also very nice.

ACE Hardware 1445 Memorial Dr. August 29, 2023. I was shopping their website online and then called to confirm availability of the product I was looking for (Tundra Big Boss Foam Noodles Blue/Orange).

The staffs are friendly and polite. It is a night and day experience compared to big box home improvement store. Highly recommended. Thank you for making the purchase a very pleasant one.

I have spent to much money in this place over the last 2 weeks, and I look forward to spending even more in the foreseeable future. Great group of people and are always happy to help.

As they say, “Ace is the Place,” you can always find the miscellaneous part you need to close out those pesky DIY projects! Sure beats having to go to the big box stores.

This is how a business should be run. Excellent stock, knowledgeable staff and no self checkout!!! I will definitely be a return customer and highly recommend this store.

I needed to have my kitchen knives sharpened. I search for a while and finally found it at this store. The cost was minimal and the service excellent. I'm very pleased.

Sorry you all have lost my business. I did not appreciate being asked to leave my backpack. I have shopped quite a bit with your store but it was a ridiculous request.

This is a clean, well lighted Ace Hardware store with good merchandise presentation.The store is well staffed with friendly, knowledgeable and helpful.

Seriously excellent experience here. Customer service was amazing, thorough, super respectful. Better selection for things I needed than Lowe’s. 10/10

This is such a nice store and I promise you that you can't walk 20 feet in this place without someone coming to assist you in your search.

Great place! I wish it was closer to home. I needed two Honda key copy for my car and the guy was able to help me out. Works perfectly! :)

Do not buy key fobs from here. Such a scam. Sells u defected fobs knowing there defective. Brought to manager attention with no avail..

Michael was very friendly and helpful over the phone and in the store. Helped me get exactly what I needed as efficiently as possible.

Great customer service, every associate I came across was asking me if I needed help. GREAT STAFF at this location.

Just great! Brian got me everything I needed. This store hires really nice, smart people. I hope they continue.

Neighborhood hardware store, but bigger. Great customer service. Will help you find anything you need.

We always get great service and can usually find what we need or their excellent staff helps

It had everything I needed and more! They had plenty of pipe insulation for the freeze .

Great place. Great customer service. Ace is the helpful place. Highly recommended!

Friendly staff and knowledgeable. Helped me out in a pinch with a plumbing issue.

Nicest people you could ask for work here And they have alotta stuff :)

Very helpful staff and impressive store. They have everything I needed.

We love this place! It has that small time vibe to it! A+

Expensive compared to competitors, service is excellent

Best towing company professional fast affordable prices

Always has what I'm looking for. Very helpful staff.

Great service team. Very knowledgable and helpful.

Good quality tools very good prices nice personal