AC Automotive is a Car repair and maintenance service located at 2848 Carp Rd, Carp, ON K0A 1L0, Canada. It has received 121 reviews with an average rating of 4.8 stars.
Monday | 8AM-5PM |
---|---|
Tuesday | 8AM-5PM |
Wednesday | 8AM-5PM |
Thursday | Closed |
Friday | Closed |
Saturday | 8AM-5PM |
Sunday | 8AM-5PM |
The address of AC Automotive: 2848 Carp Rd, Carp, ON K0A 1L0, Canada
AC Automotive has 4.8 stars from 121 reviews
Car repair and maintenance service
"I can’t speak highly enough about AC Automotive! My vehicle was hit on my passenger side, leaving a huge dent, cracks in my back wheel well, and scratches all over the vehicle"
"This is why AC Automotive is a 5-Star shop"
"I brought my 2009 Corvette to this garage for a safety"
"Very nice, very helpful"
"I can’t speak highly enough about this business, the work is top notch staff is friendly and very professional"
I can’t speak highly enough about AC Automotive! My vehicle was hit on my passenger side, leaving a huge dent, cracks in my back wheel well, and scratches all over the vehicle. I took it in to the shop to have it looked at on recommendation from a friend, and Chris and Brandon told me the options I had, how long it would take, and about how much it would all cost. Chris called me before doing anything to the vehicle, explained what the guys needed to do, and made sure I fully understood what was going to be done. They also had all the work completed exactly when they said it would be done, which was a huge relief for me. They fixed the dent, the wheel well, and painted the vehicle; it truly looks like nothing even happened in the first place! They also went above and beyond for me; Brandon went so far as to paint over another scratch on the passenger door handle, free of charge. Everything cost exactly as much as their estimate, so there were no surprise charges. I’m truly grateful for everyone at the shop who fixed up my vehicle, it looks as good as it did when I first bought it! I would absolutely recommend their services to a friend or family member, and I will definitely return to them if need be!
This is why AC Automotive is a 5-Star shop. Providing good service when everything goes as planned is easy, it's when things don't go as planned that the true quality of service can be seen. That one percent of the time when you can really see who stands by their work and lives up to their reputation. This gives the customer a sense of comfort and security, and this is AC Automotive. Without going into too much details, I brought my truck in for a front end diagnosis after they were recommended to me. They checked it out, replaced a part, and I had my truck back. A few days later I heard a similar sound again. They found the main issue but there was another problem hiding away that only occurred in rare situations. After calling them back their reaction was pure professionalism. I brought my truck back in for further diagnosis, I was given a loner car for the day, and they found the secondary problem and fixed it right away. I highly recommend this shop.
I brought my 2009 Corvette to this garage for a safety. I handed over my keys and assumed that it would be brought in. After about 5 minutes, I looked outside and my Corvette was gone. I looked in the garage and it was not there. After questioning the male at the desk as to the wherabouts of my car, he said that it was standard to take it for a test drive prior to the safety. I advised him that I just had my other vehicle safetied and they did not test drive it. The male (I assume the owner) shrugged his shoulders. After about 10 minutes later, a young guy returned my Corvette. This goes to show you can't trust any garage. Had they asked to test drive it, I would have went along. For the record, I called three other garages in the Ottawa area and each garage said that they did not test drive the car. I will not return to this garage.
Very nice, very helpful. Excellent mechanics for best pricing you'll find in Ottawa: No upfront fees for diagnostics, no hidden shop supply fees, no hidden environmental/disposal taxes, no costs until car owner agrees to the work, super timely work, regular work updates and know the customers by name and car. They offer options and alternatives for parts and repairs and make sure they get you the best price. Although there isn't much they can't do, they are not afraid to recommend better options for work that they don't specialize in (e.g. car-specific pattented software issues, body work, weather rust proofing). I enjoy dealing with both co-owners. Because of these hey are my main go-to shop for all my 3 cars and have been for 8 years to this day.
I can’t speak highly enough about this business, the work is top notch staff is friendly and very professional. They fixed my air conditioning and replaced my rotors and brakes very fast and for a better price than the dealer! They kept me updated on price and what was wrong the whole time! If you need any work done on your car they should be your first call!! Thanks again Eric and team you guys blew my expectations of customer service out of this world!!
If you're looking for a honest and genuine mechanic shop, look no further! The guys at AC Automotive have serviced our vehicles through the past couple of years. Eric, Mark, Geoff and the rest of the guys are a pleasure to deal with. Their knowledge and understanding is unmatched in my eyes. They take that extra time to double check their work, note down & explain anything I may expect in weeks or months to come. Great customer service! Client for life!
I dealt with Chris and he was phenomenal a good friend recommended these guys to me and now I'm recommending them to you. They are kind, friendly, attentive and honest‼️they bent over backwards to accommodate me and make me feel reassured that I was dealing with the right people. Oh, they also beat the best price I was given by a longshot. At the very least, give these guys a phone call and the opportunity to earn your business
Marc totally took advantage of me because I am a girl. I went in twice and the first time I noticed that the spring was missing from my hood. He said "Oh you can get one from a junkyard". and the second time I went in, all my lights on my dash came up and he said that's normal. He checked the battery with a meter and told me everything is fine. It didn't happen when I came in so it must not be fine... Terrible service.
What a great experience! I went in with a free oil change voucher and also needed an alignment done with my new rims/tires put on. They were very honest and didn’t try to take me for any unnecessary work. The work that did need to be done was at a very fair price. Good communication throughout the process. I live far, but work close to their location and will make a point to go out of my way to try and return here.
Had a scary issue on the highway with engine and they fixed it ten minutes. Stupidly affordable. Whilst there they sorted me a quote on my tires and season storage for a feww 00 less than everywhere else. Nice, helpful and explained everything so i could understand it. Recommend to everyone even though i live in the east end. Worth every km
These guys are amazing! I generally do my own work, however, when I get stumped and can't determine what the issue is I bring it to these guys. They are fast, friendly, well priced and most importantly get the issue diagnosed correctly the first time around. I will continue to recommend these guys to all my friends and family.
Incredible people to deal with, they make the process so easy and painless. Eric and Jeff go above and beyond with each visit resulting in a very satisfied customer!! I would recommend AC Automotive to anyone and I will defiantly continue bringing my vehicles here!! Thanks for the great service!
Brought my Jeep in to get wheels balanced and an alignment, not only did they get me in same day, but did a great job. I've been to other garages before where they messed up the balance on the wheels. Not only was it cheaper at AC auto, but they also did a superb job. Will definitely be back.
I've been going to this shop for years now. The honestly and decent costs have not only had me returning everytime but also reccomending friends and family members. The care and effort and time put into their work and making sure you're satisfied goes a long way. Thanks again!
Awesome garage! Dave has always provided me with fair pricing and great service. I've been taking both mine and the girlfriends car there over the last few years with zero complaints. If you're looking for an honest mechanic with fair pricing, stop in or give them a call.
So far only good things to say. They've done work on my ac, and my exhaust system. Both times was cheaper than I had expected (also WAY cheaper than an estimate I had from Canadian tire. They're friendly, efficient and on the cheap side! Definitely staying with them.
Great and honest people with very considerable rates. Super accommodating and they source parts in for you as well! I'm unwilling to find a new shop even though they're located in carp and I work and live on the east end. Give them a go, you won't regret it.
GREAT EXPERIENCE! I just visited ac automotive just other day and I am extremely happy with the timely service and kind understanding staff they diagnosed My vehicle and replaced my starter for me in fantastic timing and great pricing …
Brought an old used car being sold as-is here from down the road for a pre-purchase inspection. Matteo on the phone was very helpful and switched on. They had a spot for me within two days of when I first called, and were even available to
Eric, Marc, and Matt took the time to explain my car's issues (I had several) and gave me some honest advice and options. I felt that both my car and wallet were in great hands, and give the AC Automotive crew my highest recommendation!
Great service on my Land Rover LR2. They quickly diagnosed the problem (rear diff/Haldex), sourced parts quickly and completed the repairs. They even reduced the bill as they did not use all the fluids they had expected. Honest service.
I hit a snag with the brakes work that was done on my van, but Eric, the owner, took ownership of the issue and brought the matter to my complete satisfaction. I'll always take my business where I find good old-fashioned customer
I walked in to AC Automotive with a flat tyre today and they changed it instantly. But, more than their professionalism it was their kindness that stood out in this time. I didn't have cash and they changed the tyre on the house!
Excellent service. Very dependable, friendly/helpful personel and reasonable pricing. Today they managed to squeeze me in for a quick repair, which literally saved the long weekend for me. Very satisfied! Highly recommended!
Used them to repair my AC $800 later still not working. Caught them in a lie when I asked them to Show the old part they said they replaced and they would not and told me never to come back. Stay as far away as possible.
Fantastic shop, we were referred by a family member and haven’t looked back since. Jeff and Eric are top notch, they source their parts locally and are honest people. One of the best shops in the Ottawa area!
I always get great service from these guys. I have been bringing my cars to them for years. I have recommended them to everyone I know and no one has been disappointed. They stand behind their work 100%.
Really happy with the service here. Even when the job became more complex than originally quoted, they held to the original quote. Will make this my first choice service centre going forward.
Eric. Is. The. Man. Seriously. This shop pulled a short-notice save out of their bumpers that got me out of a bind! I've used them before, and i'll continue to use them in the future!
Both mark and Eric are extremely knowledgeable and experienced. They always take great care and make every repair worth the drive. I would never take my vehicle anywhere else. A+++
Always great service here. The team is super knowledgeable and will work around any schedule you have. Highly recommended for auto service and is trusted by many local businesses!
Highly recommend. They are smart, efficient, honest, reasonably priced and really nice. I have been going there many years now and have always been very happy with their work.
I've worked with Eric at AC Auto to complete complicated repairs on a 2008 BMW. I found Eric to be knowledgeable and most importantly very honest. I highly recommend them.
Amazing service, honest mechanics, friendly.. I'll never take my vehicle anywhere else..definitely worth the 3 min drive off the Queensway...ask for Eric
If you need a garage that you can trust then AC Automotive is the garage for you. Always Outstanding service, done promptly with quality and integrity .
Drove in to get my ac fixed, garage was near my work, and the fire bird on the page sold me. They did honest work on the van. Greatly appreciate it.
Only guys I trust to work on my vehicle,these guys are gold.Also Jeff is a great guy to deal with.These guys practice honesty like no other shop.
Ended going to this garage because of a friend. Extremely satisfied. 100% honest, great work, done on time. Will definitely go back.
Had them switch my winter tires onto my rims for me. Where very busy but made time to sneak me in. Great service and friendly staff.
Timely work at a fair price. Got me blowing cold again with a new compressor and some diagnostic work to find a faulty valve.
There great mechanics, honest trust worthy and affordable. They guys are awesome! Very knowledgeable. Recommend 100%
Honest guys! Always upfront on the prices and have always squeezed me in when I needed something. Highly recommend
These folks are awesome and honest. It's nice to find a garage that will do great work and one that you can trust.
These guys are great, honest and trustworthy. Always recommend my friends and coworkers to go to AC Automotive.
Great service, honest prices. Good workmanship for what was done, will use their services again in the future.
Absolutely outstanding service and very affordable!! They even got the work done BEFORE the scheduled time.
Professional service and honest advice, can't beat this place for your automotive needs. Highly recommend.
Honest mechanics that try their best to get the job done. They are reliable and have decent pricing.
Work is completed right the first time and quotes are adhered too. Absolutely Fantastic Experience
These guys are awesome. Fair and honest assessments and pricing. Very good customer service.
The service is good The shop staff are friendly and helpful They always give you options
Honest, reliable, great service, and great advice. I take all my vehicles to these guys.
Always excellent. Good communication and fair prices. I've made them my go to mechanics.
By far the best garage! Honest company ! Amazing guys ! I highly recommend them …
Very good service, honest prices and great staff. I don't bring my car anywhere else.
Knowledgeable staff. Great owners. Fair Prices. What more can you ask for! Thanks AC!
Great place to get your car fixed up. Friendly and knowledgeable. Decent prices too.
Always a pleasure doing business with AC Automotive. Honest and very skilled team.
Trustworthy guys , Eric is an awesome guy to deal with ! Wouldn't go anywhere else
Nothing like knowing you are in great hands. Very lucky we found AC Automotive
Eric is an honest mechanic and he and his team provide excellent service.
Great service and work. I always recommend them to friends/colleagues.
Professional. Experience staff. Very nice people to deal with,.
Best garage in Ottawa great service and friendly great staff .
Great service and very friendly staff. Made my car brand new.
Honest, friendly and highly skilled people are working here
Always friendly and responsive. Good quality mechanics cad
The very best service and staff! Professional and honest.
Amazing garage. Very courteous and excellent mechanics.
Fantastic job and customer service. Highly recommended!
Reliable, worry free place to take your vehicle.
Very accommodating , nice staff, great price!
Extremely friendly and Top notch service.
Fair priced, knowledgeable people.
Very trustful and honest service.
Fast service. Very informative.
The best mechanic shop in town.
Always such excellent service!
Very good and honest service
Great auto motive garage
great staff great prices
Best customer service!
Honest and reliable!
Respectful service
Great service!
Always great!
Great place
Overpriced
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