7-Eleven

54 reviews

136 Queen St, Brisbane City QLD 4000, Australia

www.7eleven.com.au

+61730128788

About

7-Eleven is a Convenience store located at 136 Queen St, Brisbane City QLD 4000, Australia. It has received 54 reviews with an average rating of 2.3 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of 7-Eleven: 136 Queen St, Brisbane City QLD 4000, Australia

  • 7-Eleven has 2.3 stars from 54 reviews

  • Convenience store

  • "Home of the wooden pie ! I just love a good pie on a cold winters morning"

    "Worst customer service"

    "Ok so the bad first: This 7 eleven store is tiny and cramped"

    "Fortunately I never managed to talk to any of the staff as I would have been up in arms"

    "Just went in to offer payment for empty coffee cups, I was going to offer half of the full price of coffee"

Reviews

  • Daniel L O'Keefe

Home of the wooden pie ! I just love a good pie on a cold winters morning. Fanging for a Gisler / yatala pie, but no where near. On this occasion I was happy to pay $5 for a base model 7 eleven pie . (What a mistake that was) I was given a pie so hard the entire base was made up of large cracks, yet no filling pushing through the cracks? I also knew he deliberately gave me the oldest pie in the warmer, so I requested he replace this with another . Sadly this was also inedible, & Unfit for human consumption. #dontbuya7elevenpieyoumaydie

  • Nihar Vyas

Worst customer service. This guy working on 29/11/22 at 10pm was so rude. When I asked for receipts for both my purchases, he said I can’t give you the first receipt as I can’t reprint. I said “you should ask me before the payment as I definitely need both receipts. He goes “ why should i ask you ? I cant give the the 1st receipt”. No sorry no apologies and the most rude behaviour ever. This place has soo many bad reviews, looks like management doesn’t care.

  • Mikaela M

Ok so the bad first: This 7 eleven store is tiny and cramped. If it's busy it is super hard to navigate the store and get drinks out of the fridge. I swear 8 times out of 10 one of the coffee machines is out of order which means that in the peak times in the morning it takes awhile to get your coffee. Sometimes some of the slurpee flavours are out of order too. The good: nice iced coffee for $2 and the staff here are lovely and well trained.

  • Jonah Tweed

Fortunately I never managed to talk to any of the staff as I would have been up in arms. I didn't manage to enter the store as the 24hr 7-eleven was shut, much to my annoyance he waved me off like I was some ruffian. So I have one question, why does this one shop manager have the authority to shut the store as he pleases without a notice even being on the building to show his made up service times.

  • Karleena B

Just went in to offer payment for empty coffee cups, I was going to offer half of the full price of coffee... however they said I have to pay full price. I just needed 2 empty cups and the guy was so rude about it. I work just next door and the customer service is generally really poor as well. Never ever going back to spend my general $100+ a week there.

  • A W

Whoever the night shift guy is recently needs to be fired. Puts up a sign saying "restocking, back soon." From midnight - 6am. Made eye contact a few times and he just hides in the back room playing on his phone, doesn't open the door. He isn't restocking anything.. haven't been able to go in for like a month.. same guy. I miss the old staff.

  • Molly Qin

I came here but the Indian staff told me it’s closed but it doesn’t have any close sign displaying at the door I thought it is 24 hours? and he was quite rude he just showed me some rude postures without even coming out explaining I was literally standing at the door for 5 minutes hopefully the service can be enhanced

  • Damian Kelleher (DK)

This 7-11 has forgotten what air conditioning is. It is too hot in there, and I pity the (almost certainly low-paid) workers who have to suffer through their shift. One star for the double coffee machine, and one star for the hard working staff. Nothing else in the store deserves a high five

  • Jimmy Harrison (Harry)

Went on to buy a concession GO card. Presented my DVA White Card as concession ID and the girl didn't want to accept it. I brought up the Translink website after a long back and forth. Another staff member then came over and corrected her error. She wasn't happy about being proven wrong.

  • Stuart Clough

I have been a regular customer for years. Just had a potential double charge which was noticed. But then overcharged on the listed price. When I pointed that out he changed the price tags on the product and tried to charge the higher price. NOPE. Customer lost.

  • alex

have never had a nice experience here, have been sworn at and yelled at by staff and also been turned away from buying tobacco products even with a valid id. staff often put up a sign saying they are closed due to restocking but are clearly just not working.

  • Jenny

Does the job. Got a sandwich from here and it was decent. The store layout is simple and easy to understand. They have a good range of food and drinks too. Service isn’t amazing but it’s a get in, get out sort of place anyway, so I guess it’s no big deal.

  • Reegan Walsh

Haven’t been able to shop here in a month, night shift guy puts the re stock sign up from before midnight to 5am, you can see him playing on his phone in the back room - actively ignores you if you try to get his attention.

  • Sina Pishva

Doesn't deserve one star! Won't spend a cent here. Have fun with your Slurpee straws! And keep counting them! But bring some wrapped straws and stop giving away straws that touched with your dirty stingy hands!

  • Nadeem Dhanse

Not a chance i miss my 7Eleven Coffee by any means. Cheap and a perfect taste.. who would not want to start his/her day with a cup of hot and tasty coffee making you feel fresh and lively in just $1...

  • Ying Mao

This five star is for the staff who is working today. He’s super patient even though he was busy with customers, he explained questions really well. Every time he is there, the stuff is in order.

  • Kristy Robinson

hole in the wall 7-eleven that has a commonwealth/bankwest atm, krispy kremes, slurpees, coffee machine and other convenience items. no minimum on eftpos/card payments which is great.

  • Laboni Teresa

They don't know how to do customer service busy with their own gossiping.....Gina the girl doesnt want to give me fresh donuts...old donuts are already packed....carefull everyone...

  • Bethan Hannah

Been in a few times. Always had a good time, nice service and everything looks decently stocked. Can pay cash or card. Always found the staff very friendly! Always busy inside.

  • Yannis Gray

What is the point of waiting in line if they are gonna serve any person coming in and cutting the line ? 22/11/23. Avoid like the plague. The worst out of all 7-11 in qld

  • Ali Hassan

Disgraceful and disgusting, often found milk with coffee machines is either expired or some sort of wrong category. Feels like drinking some sort of bitter energy drink.

  • Imran RANA

Disgraceful and disgusting! Often found milk with coffee machines is either expired or some sort of wrong category, which tastes like some sort of bitter energy drink.

  • sandeep reddy

The guy in the morning shift does like people to come in the store,rude, arrogant and sad most of the time..I don't notice his name but has hair tied up and Mustash

  • Manish Moothedath

Got a $1 coffee, fresh and awesome!! Understandably the staff is too busy managing other customers, had to wait for a long time to pay for the coffee.

  • sumit kc

The guy at counter this evening is so mean. He thought I am running away without paying $1 coffee. Have faith in your customers. …

  • Greg Ryder

I like my morning coffee but this shop is always closed between 1am to 5am why and no one even answer these post

  • Julia Mandall

Staff here are friendly and helpful! I also enjoyed my coffee and delicious krispy kreme here!

  • Roxanne Fernandez

Person who served us went over and beyond. Thank you for a good customer service …

  • Paloma Isabel

Very poor customer service, Fiona was rude and I left the store empty handed.

  • pracheet shrestha

Customer service too low Was servicing me forcefully …

  • Сергей Олегович

Use another store. Employees in this store are extremely rude.

  • Mick M

Went to go in and was closed....24 hrs???12:30 am.....

  • Si Vi

Great coffee, but no chocolate for my cappuccino. ☕ …

  • Monica Yeoh

Terrible service. Very rude staff. Will not visit again.

  • Sumeet Sajwani

If you are not 24x7 then you shouldnt advertise 24x7.

  • Parth Alias Parul Sharma

Rude staff in the store today. No sense to talk.

  • Vs Aravind

Slurp up or grab a snack …

  • Dean Tindale

Closed when it’s meant to be open

  • chandra Johannes

Convenience store, so convinience

  • Bruce watson

Coffee is great all the time.

  • Jack Robbins

Great convenience store

  • Youxian Han

cool

  • Sabin Shrestha
  • Arpana Ranabhat
  • Sabin Shrestha
  • john Snow
  • Beez Knees (BEE)
  • Nathan Menuat
  • Mohammed Abdelaal
  • Maurice G.
  • Shihya Emily Brownie
  • Brendan Horsey
  • Karen Chisholm

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