If you’re looking for quick, easy, fast food this is an option. The food quality is not premium nor is it very healthy, but the place is clean, the service is speedy and the staff is quite nice. The seating area is comfortable as well, and you can spend the time you need. I would recommend fixing the bathroom area.

Service was good and quick. I found the Pad Thai could have been better. The chicken was a little tough/chewy on this occasion. I would prefer more bean sprouts and less noodles. My wife had the basil chicken and she seemed to enjoy it. I would give the experience a 3.5 star rating if I had the option.

Best Thai Express for general Thai chicken! I have tried 5-6 locations and this one is the best. Good portion size and generous amount of chicken. Unlike other locations which have served portions with mostly breading, burnt chicken or food with a weird aftertaste. I will keep going back here. More

Food and service is alright, but the self-service station is still closed 3 years after covid started. The notice refers to “Ottawa Public Health” covid guidelines, which are no longer a thing 3 years later. Feels like the employees just don’t want to deal with it at this point.

not very friendly. Ordered a stir fry. only veggies were red pepper, onion and a few slivers of carrots. Nothing green. Very bland assortment. Cost $2 more than menu showed. Container was far from full. And the food was cold. Will not be going back. More

Service is fast and I’ve coming here since 2019. Usually go for tofu pad Thai and Tofu Thai fried rice. The food taste great and it’s consistent at this location, something I noticed isn’t always the case with Thai Express. Keep up the great work More

My favourite Thai Express in Ottawa. Lines do get long sometimes. However, the staff make the best version of their menu food of any location I've gone too. They are generous with their meat portions, and are usually quite nice. It is decently clean.

I usually get my Thai express fix at this location and the last 2 visits have been terrible. Didn't write a review after the first incident as I thought maybe it was a one-off (semi-raw beef in the pad Thai so the meat was slimey and gooey)

I have gone to this location 3 times now and I have yet to be impressed. The lady taking orders does not understand questions. We asked how the flavouring works and she didn't respond. We were left feeling like we had to settle because she

Generally, I like Thai express and the food at other locations. But at this one, the cashier is rude and so are the other staff. I ordered general Thai chicken and I saw them skimp on the chicken. When I pointed it out to the cook, he very

I ordered the tom yum soup in size large. The broth was ok, not spicy like i asked. There was little to to vegetables, the shrimps tasted like giant tiger special and there was a massive amount of noodles. It was larger than usual noodles

The cook started yelling at the woman taking the order because someone in the back agreed to give me half chicken and half tofu (which I get at every Thai express without a problem and I ask them to charge me the price of chicken.. so it

Yesterday I was shopping in Lowes and went to this Thai Express as it was close. I've never been to this location before. They packed me my order to go and I didn't check it expecting the same service here as I usually have at the other

If you want to ruin your pad thai order the beef. I guarantee you will have a bad time. That being said the rest of the dish was alright, and I quite appreciated the available peanuts and lines to dress it with to your taste. Just don't

Ordered a vegetarian Pad Thai extra veggies medium spice...got a vegetarian Pad Thai Xtra Xtra spicy; the spice over powered the whole dish...as someone who regularly eats spicy food (think Northern/Central India spice level tolerance)

This is a terrible terrible location! This is my second time giving this location a try and it's waste of money! I ordered general Thai chicken with Mango and there's literally 2 pieces of mango about 2 cms each and the chicken is

We ordered couple of fried rice on Wednesday night through uber and found that Raw uncooked rice was mixed with boiled rice. We have been frequently ordering from Thai express but never had such an terrible experience. More

Food is amazing, they are quite generous with the ingredients too. I once asked for cashews for an extra dollar or so and I got more than I wanted! But I think the staff at the cashier needs to be little nice to customers.

Overpriced! I ordered a general Thai with extra chicken (no drink or extras) and my total came to $19.92 which included a $5.25 charge for extra meat. Although the food was good $20 can go much farther anywhere else.

We ordered chicken thai basil fried rice and shirim pad thai. Both the flavour is good. With the fried rice there's was only carrot as vegetable no other vegetables. The was something strange with the chicken... it

Requested to make my pad sew extremely spicy. It’s okay that they declined, but then proceeded to swear at me and use vulgar language thinking I wouldn’t understand however I did because it was my native language.

Worst experience ever, got a veggie pad thai with egg, dont know if their egg was stale or noodles or veggies, gave me a bad food poisoning and left me sick for 3 days.

We ordered online through Thai express and not one thing was made as ordered. The vegan item had egg in it and when brought up to the staff they pointed out

Ordered a shrimp pad thai and they put no shrimp in it, but chicken… Drove 30km to hotel before opening my food and realizing that. Very frustrating. More

The old lady at the counter started yelling at us because we asked for two sauces... really unpleasant considering we paid 40 for two pad thai... More

Our food was uncooked and not enough flavour and they didn’t put half the ingredients in, and substituted pineapple for mango without asking. More

These guys served me wrong order, instead of basil they have provide me with pineapple fried rice. very disappointed. More

Great food. Steamed Dumplings were great. Definitely recommend their Beef Pad Se Ew - medium spice!
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Nice place but they definitely need some improvement in order to have a better customer service.

0.5 oz other places it's always bigger and it was very spicy