Maybe make some useful improvements designed to improve people's experience, follow this up with supplying enough security staff. That's all, always a horrible experience at Sydney airport. Thankfully I live in Sydney, I can't imagine how bad it is for the people coming in when the hire cars are in a different suburb

This is horrible and getting worse week to week. They are now squeezing both the Taxi holding areas at the domestic and international which intern causes. Traffic jams around both terminals. There’s nowhere for a pre-booked Cabs™ to stop

useless never answer phone call, no email follow up, I visited in person never had chance to speak their officer coz receptionist doesnt even know whom to call, no one trying to help but just pressed lift button to send me down

The most appalling customer service skills I have ever experienced from any company full stop. They treat the customer poorly because they can. Sydney’s second airport can’t come soon enough.

sydney’s most disgrace place. overpriced. shame place at the first impression of syd

Sydney Airport is owned and operated by Sydney Airport Corporation Limited (SACL).