Subway

49 reviews

555 W 12th Ave Unit 17, Vancouver, BC V5Z 3X7, Canada

restaurants.subway.com

+16047070815

About

Subway is a Sandwich shop located at 555 W 12th Ave Unit 17, Vancouver, BC V5Z 3X7, Canada. It has received 49 reviews with an average rating of 3.1 stars.

Photos

Hours

Monday10AM-4PM
Tuesday10AM-7PM
Wednesday10AM-6PM
Thursday12-5PM
Friday12-5PM
Saturday10AM-2PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 555 W 12th Ave Unit 17, Vancouver, BC V5Z 3X7, Canada

  • Subway has 3.1 stars from 49 reviews

  • Sandwich shop

  • "I ordered a sandwich using the Subway phone app, and the staff member made it incorrectly"

    "Worst subway ever"

    "I was just there at 11 am and watched employee picking through a food bin"

    "Terrible"

    "literally this is the worst subway i’ve ever been to"

Reviews

  • Megan Pedersen

I ordered a sandwich using the Subway phone app, and the staff member made it incorrectly. That's annoying, but not worthy of one star because they remade the sandwich. However, the new sandwich was still made wrong and at point I gave up and took the loss. Also, the staff argued with me about the cheese type like it is my fault the subway app calls the white cheddar processed cheddar. The staff seem misinformed about franchise products. Another thing worth noting is both staff members were sitting on their phones in the back of the shop both times I spoke to them. This subway is not worth going to, try somewhere else.

  • Erika Facchin

Worst subway ever. Employees are unfriendly and rude. They seem to not care whatsoever. Service is extremely slow and the majority of the time the vegetables look old and freezer burnt. There were 3 people in line ahead of me and two employees working yet it took 18 minutes for me to get my sandwich. Not acceptable for a place that is supposed to be fast food.

  • Alexis YM

I was just there at 11 am and watched employee picking through a food bin. She did this beside a coworker. She did not have gloves on and was tossing the selected food into another bin. This is not acceptable and food inspectors need to monitor this poor food handling. I did not wait for them to open...never again!

  • Jay Cee

Terrible. Unfriendly service. Inconsistent pricing especially. They charge more than other Subway stores for my usual sandwich order. First time, I bought the sandwich and was charged correctly. Next two times, they charged me extra. I argued my point but they brushed me off. Terrible. Don't go here.

  • Sam Kronstal

literally this is the worst subway i’ve ever been to. employees ignore you when you approach and are in the back on their phones. i’ve knocked on the window to indicate i’m ready to order, yet they roll their eyes and keep texting. i’ve waited upwards of 15 mins for a low quality sandwich

  • Elyse Henderson

During pandemic, employee had her mask down below her chin as she went to make my sandwich. I asked if she could put it on and she made excuses about how it sags too much. Get a better mask then! Don’t object to a customer’s request for you to do what you’re legally obligated to do.

  • Uncle Ben

Around 5:30 saw the employee casually walked out of the booth with "back in 10 min" sign. It was during the peak for dinner time and miltiple people left since the employee did not return until after more than 10 min.

  • Mindy H

So gross and sloppy! When the employee is so careless about the food they’re about to serve you, it also speaks to how little they likely care about hygiene and presentation during food prep. Never again!

  • Sandy

This is probably the worst Subway I've been to. Very slow service and the taste compared to other Subway locations is awful. Not quite sure what it is that makes this location's subs taste so bad.

  • Lyssa Morrison

Doesn't open at a consistent time. It's sometimes open at 9:30 am and sometimes open at 10:00 am, depends on who is working.

  • A Har

Menu is reduced, prices are high - and they don't answer their phone. Lots of other subways around - don't go to this one.

  • Maryam Niknam

In a peak time( lunch time) employees are in the back and whatever call them, just keep saying “ wait”!!! It’s ridiculous!

  • Eli

Friendly staff and fresh veggies, a well run location
Food: 4
Service: 4
Atmosphere: 3

  • Danielle Murray

It’s lunch time - 5 people in line, 1 person working, and it was about a 20 minute wait. What a waste of time

  • Axel B

Worst subway in town. Staff don't care to make a proper sandwich. Always late to open.

  • Chelsea Veronica

So slow. They need to start scheduling 2 people to work.

  • Andre S

i'd rather go dumpster diving than eat here again

  • Sugam Arora

Very friendly staff member And clean place

  • Ginni Sehgal

Great services. I really like to go there

  • sahil kamboj

Good service!! like my post workout sub

  • kartik dheer

Very good service. Delicious sandwich

  • Ayad yousif

Bad service and the use Stale bread

  • yasmine yasmine

Good customer service and staff

  • rebecca brule

Employees are super friendly!

  • Paras

Goog food, great employees

  • jaskaranjit singh

Very delicious sandwiches

  • Jan Karlsbjerg

Good, small location

  • Vikram singh

Really good subs!

  • jaskaran jit Singh

Very good service

  • Majid Mahram

Fast service

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