Everything was good from the get go- there were no surprises, and all the accommodations and travel met our expectations. The only downside was when I purchased the vacation package, the flights were booked (for 4 of us) under two separate booking numbers. That meant that the status pass, which I was intending to use, could only apply to one booking number (2 of us) instead of all of us. After calling multiple numbers at air Canada, I learned the split booking had been done by Rainbow travel and Air Canada couldn’t do anything about it. When I asked rainbow travel why it had been done this way, instead of one booking as requested, they didn’t understand my issue, and just redirected me back to air Canada. Nothing hostile, no shady play here, just rainbow not understanding the situation, or following up to ensure the issue was resolved. If you use their service for a group of you, I’d recommend ensuring that your flights are booked under the same booking number to avoid any future issues.

They are very pleasant and helpful. MADELYN, the one who helped me with my booking was particularly very informative and knowledgeable. All my questions were answered in a very professional manner, unlike the previous agency I tried to make a booking with the person was very short and rude with her way of answering qestions. She sure made me feel stupid and dumb. I highly recommend RAINBOW TRAVEL to everyone for a much more enjoyable trip. MABUHAY to RAINBOW TRAVEL

Quite rude, condescending, and not helpful. The agent repeatedly kept explaining that 5 nights at a hotel would be cheaper than 7 nights, even though I told him that I understood that. We told him we were flexible with the dates and he argued that we weren't so he didn't help us help any better dates for travel. He spent most of his time on expedia - which I could do at home so it wasn't very helpful. Over all frustrating and a waste of time.

Thant is very helpful and attentive. He always keeps me up to date and genuinely takes care of me and my travel well being. I would recommend him as a travel agent. The receptionist Ethel is very friendly and accommodating whenever I call in. Nigel is very friendly and my brief encounters with him have been lovely. I love the team at this location and will definitely visit them for my future flight enquiries. Thanks team!

I have been booking my vacations with Rainbow Travel for years, have always had excellent service with Tant, he is quick and goes beyond with helping me. Once again Tant has booked my vacation for June 2023, I am very pleased with his service, thank you Tant. Every one is very friendly and Nigel is great, nice to talk to. I highly recommend booking your flights with Rainbow Travel.

Thanks for such a great service and your assistance to find me a good deal, Ethel. You work overtime just to finish my booking. Very efficient and impressed with your service. Also with Madelyn. she’s very helpful. Thank you Tant everything was perfectly-arranged. I highly recommend it. We will come back. You did an AMAZING job! Thank you once again.

I do recommend Rainbow Travel to all my family and friends for their travel needs.. The staff are friendly and easy to deal with.. I had to change my travel dates and it was done efficiently.. Thanks to Mr. Tan and Ms. Madelyn for their assistance.. For your travel needs contact Rainbow Travel and you will never be disappointed.

Rainbow Travel is the best. All of their staff are really helpful and accommodating especially Ms. Madelyn de Asis. She’s really good in what she’s doing and very detailed. Also patient for all my requests and demands. I’m always satisfied with their service and definitely book flights again with them.

Very Helpful! They are really professional on what they do. And will surely do what's best for you. Nigel and madelyn help me on my flight purchase and answered every question i asked. Did everything just to solve questions about it. Great company! Will 100% recommend it!

Went there this afternoon hoping to find an affordable flight back home (prices are truly way too expensive right now), and everybody there was truly helpful and human. They explained all the travel costs in details, and helped me find the best deal possible !

This agency is of great service. During difficult times with covid, Thant stepped up ensuring I get the trip I was looking for. Even with my flight being cancelled 3-4 times, Thant still did not give up and made sure I was able to fly to my destination.

Profesional and excellent service I had experienced from the staff of this Travel Agency, especially Madelyn who is always there patiently assist, and guide me in all the things we need. Thank you and more power to your Travel Agency. God bless!

Nigel was so accommodating, and so was everyone in the agency. Told me what to do, and what to not do. They accommodated me even after their work hours. Will definitely go back next time. Hit up Nigel while you're there, truly a great guy.

Fantastic service. Friendly and very helpful. They found a great price on a flight and travel insurance. Set up a pre-flight covid 19 test and made sure I had everything to insure a safe trip. I will use Rainbow Travel again.

I was looking for an agent who understood my travel requirements, and the help I received exceeded my expectations. Highly recommended for their prompt service and excellent customer service by Nigel, Ethel and Thant!

Very satisfied with our visit. Initial phone query was helpful and informative. In person transaction went smoothly. Answered all our questions and more plus some freebies =D Will definitely book flights again here.

Madelyn is our travel agent and her excellent customer service with all who work here have made our travel booking experience easy and enjoyable! Thank you Rainbow Travel!

Thant was super helpful and helped me book a slightly complicated trip I wouldn’t have been able to do myself online. Highly recommended.

Fantastic service. Friendly. Super helpful. Dedicated to making complicated trips work at the best possible price. Highly recommend.

Ethyl was amazing in responding quickly too all my travel needs. Will use them again hopefully soon... Thank you Ethyl

Price varries. Make sure your flight is properly booked. Nice people and explains clearly.

it was awesome! all agents are so kind. my travel was excellent because of them lolololol

Thanks for the great service! Definitely recommending the agency for booking flights.

Pls deal with Thant.other staff members are not detail oriented..no names mentioned.

Madelyn she is a good customer service she is funny and lovely Wish her luck …

Thant is great help very good travel agent to use for luxury vacations

Very helpful, I will plan my next vacation with them again.

Very Helpful and resourceful. Will definitely be back.

Thanks ethyl for helping us, your the best.

Awesome experience..Nice and friendly..

They helped me all the questions I had

Friendly patient knowledgable place

Excellent Customer Service

Friendly and kind

Not satisfied

Excellent